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Imperia Relationship Manager
Imperia Relationship Manager
HDFC Bank's logo

Imperia Relationship Manager

Agency job
2 - 10 yrs
₹6L - ₹9L / yr
Mumbai
Skills
Customer Relationship Management (CRM)
Relationship building
Banking
Sales
Financial services
Customer Service

·        To engage regularly with the Imperia customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.

·        To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.

·        Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.

So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About HDFC Bank

Founded :
2019
Type :
Products & Services
Size :
0-20
Stage :
Raised funding

About

CareerSMITH is an executive search and recruiting firm for the engineering, construction, oil and gas, federal, power, energy, environmental, architectural, mining and metals industries.
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Company social profiles

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