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Customer Support Executive (Full-Time)
Customer Support Executive (Full-Time)
InstaWeb Labs Pvt Ltd's logo

Customer Support Executive (Full-Time)

Darshit Raut's profile picture
Posted by Darshit Raut
0 - 1 yrs
₹2L - ₹4L / yr
Mumbai, Malad
Skills
Customer Service
Communication Skills
Customer Retention
Customer Support

We’re hiring Customer Support Executives at Websites.co.in, an app that helps small businesses create their own website in just 2 minutes.

Your mission is simple (but not easy): keep every customer happy and heard.


That means:

– Handling queries on Freshdesk, Freshchat, and WhatsApp

– Solving problems quickly and clearly

– Following up until the issue is fully resolved

– Coordinating with internal teams when needed

– Ensuring every user has a smooth, positive experience


What we expect:

– Strong written and verbal communication (English a must; Hindi/Marathi a plus)

– Patience, attention to detail, and a customer-first attitude

– Ability to multitask and stay calm under pressure

– Eagerness to learn about SaaS tools and website platforms

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About InstaWeb Labs Pvt Ltd

Founded :
2017
Type :
Product
Size :
0-20
Stage :
Raised funding

About

Websites.co.in is one of the world’s easiest, mobile-first website builder platforms—no coding, no hassle. Over 5 million users across 190 countries trust us to bring their businesses, blogs, and online stores to life. We’ve been featured over 2,000 times by Google Play in 100+ countries and recognized as India’s most innovative startup app

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Connect with the team

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Kartik Raichura
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Darshit Raut

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Shubham Vishwakarma

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