We’re hiring Customer Support Executives at Websites.co.in, an app that helps small businesses create their own website in just 2 minutes.
Your mission is simple (but not easy): keep every customer happy and heard.
That means:
– Handling queries on Freshdesk, Freshchat, and WhatsApp
– Solving problems quickly and clearly
– Following up until the issue is fully resolved
– Coordinating with internal teams when needed
– Ensuring every user has a smooth, positive experience
What we expect:
– Strong written and verbal communication (English a must; Hindi/Marathi a plus)
– Patience, attention to detail, and a customer-first attitude
– Ability to multitask and stay calm under pressure
– Eagerness to learn about SaaS tools and website platforms
Shubham Vishwakarma
Full Stack Developer - Averlon
About InstaWeb Labs Pvt Ltd
About
Websites.co.in is one of the world’s easiest, mobile-first website builder platforms—no coding, no hassle. Over 5 million users across 190 countries trust us to bring their businesses, blogs, and online stores to life. We’ve been featured over 2,000 times by Google Play in 100+ countries and recognized as India’s most innovative startup app
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Tell us a little bit about yourself and why you are interested in what we are doing
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Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
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# What else you need to know
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon