Cutshort logo
Infosec Ventures logo
Customer Success Associate
Customer Success Associate
Infosec Ventures's logo

Customer Success Associate

VANI MISHRA's profile picture
Posted by VANI MISHRA
1 - 4 yrs
₹4L - ₹6L / yr
Gurugram
Skills
Customer Success
Client Servicing

Who are we looking for?

Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting-edge technology, performing analyses, updating business rules, presenting results to the clients, and answering queries on deliverables.

and generating focused insights.


Experience:

Min. 1.5 - 3.5 Years of work experience


Requirements:

• Candidates having exposure to the Cybersecurity industry will be preferred not mandatory.

• Past experience in working with Advanced Excel and in making powerful presentations will be a plus.

• We welcome candidates with a range of degrees and backgrounds, though sustained success with a significant volume of analytic and quantitative coursework is required.


Roles:

1. Developing and managing client portfolios.

2. Analyzing customer data to improve customer experience.

3. Hold product demonstrations for customers & improve onboarding processes.

4. Mediate between clients and the organization to achieve end goals.

5. Handling and resolving customer requests and complaints.

6. Minimize customer churn to increase customer retention.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Infosec Ventures

Founded :
2011
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

Accelerating innovation in Cybersecurity.
Read more

Company social profiles

linkedintwitter

Similar jobs

Wissen Technology
at Wissen Technology
4 recruiters
Tony Tom
Posted by Tony Tom
Bengaluru (Bangalore)
3 - 12 yrs
Best in industry
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Multithreading
+2 more
  • Experience in Core Java, CXF, Spring. 
  • Experience in spring boot, microservices. 
  • Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
  • Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications. 
  • Good development experience with RDBMS, preferably Sybase database 
  • Good knowledge of multi-threading and high volume server side development 
  • Experience in sales and trading platforms in investment banking/capital markets 
  • Basic working knowledge of Unix/Linux 
  • Excellent problem solving and coding skills in Java 
  • Strong interpersonal, communication and analytical skills. 
  • Should have the ability to express their design ideas and thoughts. 


Read more
Hyderabad
6 - 10 yrs
₹30L - ₹35L / yr
Artificial Intelligence (AI)
AI Agents
Voice recognition
Generative AI
skill iconMachine Learning (ML)

Company Description


VMax e-Solutions India Private Limited, based in Hyderabad, is a dynamic organization specializing in Open Source ERP Product Development and Mobility Solutions. As an ISO 9001:2015 and ISO 27001:2013 certified company, VMax is dedicated to delivering tailor-made and scalable products, with a strong focus on e-Governance projects across multiple states in India. The company's innovative technologies aim to solve real-life problems and enhance the daily services accessed by millions of citizens. With a culture of continuous learning and growth, VMax provides its team members opportunities to develop expertise, take ownership, and grow their careers through challenging and impactful work.


About the Role


We’re hiring a Senior Data Scientist with deep real-time voice AI experience and strong backend engineering skills.


1. You’ll own and scale our end-to-end voice agent pipeline that powers AI SDRs, customer support 2. agents, and internal automation agents on calls. This is a hands-on, highly technical role where you’ll design and optimize low-latency, high-reliability voice systems.


3. You’ll work closely with our founders, product, and platform teams, with significant ownership over architecture, benchmarks.


What You’ll Do


1. Own the voice stack end-to-end – from telephony / WebRTC entrypoints to STT, turn-taking, LLM reasoning, and TTS back to the caller.


2. Design for real-time – architect and optimize streaming pipelines for sub-second latency, barge-in, interruptions, and graceful recovery on bad networks.


3. Integrate and tune models – evaluate, select, and integrate STT/TTS/LLM/VAD providers (and self-hosted models) for different use-cases, balancing quality, speed, and cost.


4. Build orchestration & tooling – implement agent orchestration logic, evaluation frameworks, call simulators, and dashboards for latency, quality, and reliability.


5. Harden for production – ensure high availability, observability, and robust fault-tolerance for thousands of concurrent calls in customer VPCs.


6. Shape the voice roadmap – influence how voice fits into our broader Agentic OS vision (simulation, analytics, multi-agent collaboration, etc.).


You’re a Great Fit If You Have


1. 6+ years of software engineering experience (backend or full-stack) in production systems.


2. Strong experience building real-time voice agents or similar systems using:


STT / ASR (e.g. Whisper, Deepgram, Assembly, AWS Transcribe, GCP Speech)


TTS (e.g. ElevenLabs, PlayHT, AWS Polly, Azure Neural TTS)


VAD / turn-taking and streaming audio pipelines


LLMs (e.g. OpenAI, Anthropic, Gemini, local models)


3. Proven track record designing and operating low-latency, high-throughput streaming systems (WebRTC, gRPC, websockets, Kafka, etc.).


4. Hands-on experience integrating ML models into live, user-facing applications with real-time inference & monitoring.


5. Solid backend skills with Python and TypeScript/Node.js; strong fundamentals in distributed systems, concurrency, and performance optimization.


6. Experience with cloud infrastructure – especially AWS (EKS, ECS, Lambda, SQS/Kafka, API Gateway, load balancers).


7. Comfortable working in Kubernetes / Docker environments, including logging, metrics, and alerting.


8. Startup DNA – at least 2 years in an early or mid-stage startup where you shipped fast, owned outcomes, and worked close to the customer.


Nice to Have


1. Experience self-hosting AI models (ASR / TTS / LLMs) and optimizing them for latency, cost, and reliability.


2. Telephony integration experience (e.g. Twilio, Vonage, Aircall, SignalWire, or similar).


3. Experience with evaluation frameworks for conversational agents (call quality scoring, hallucination checks, compliance rules, etc.).


4. Background in speech processing, signal processing, or dialog systems.


5. Experience deploying into enterprise VPC / on-prem environments and working with security/compliance constraints.

Read more
Awign
Awign
Agency job
via TechSkillio by Tech Skillio
Pune
6 - 10 yrs
₹160000 - ₹165000 / mo
Java 18+
06692
CI/CD
API Development
Databases
+3 more

JD

The Java Software Engineer role is to design, develop, and maintain scalable and high-performance

backend systems using Java and related technologies. This includes building APIs, integrating with

databases and external services, and ensuring system reliability, security, and maintainability.


Must Have Skills:

  • Programming Languages & Frameworks (Java 18+, Spring Boot)
  • API Development (RESTful APIs, OpenAPI/Swagger)
  • Any Database
  • CI/CD Pipelines (Jenkins, GitLab CI/CD) 
  • Cloud Platforms (Any)
  • Unix
  • Testing Frameworks (JUnit, TestNG, Mockito, JBehave)


Good to have Skills:


  • Messaging & Integration (Kafka, REST)
  • Azure Open AI, RAG-based Architecture, AI Agents, Agentic AI, Spring Integration
  • Monitoring & Logging (Prometheus, Splunk)
  • Security & Authentication (OAuth2, JWT, Spring Security)





Qualification:

  • Bachelor's or Master’s degrees in Computer Science, Computer Engineering, or a related technical discipline.
  • Ability to work independently and to adapt to a fast-changing environment.
  • Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.

Note: Banking Project is required


Read more
Java R&D Pvt Ltd
at Java R&D Pvt Ltd
2 candid answers
Aditi Jain
Posted by Aditi Jain
Bhopal
0 - 2 yrs
₹1L - ₹3L / yr
Recruitment/Talent Acquisition
interview coordination
Appointment scheduling

Java R&D Pvt. Ltd. is a Software Development & IT Consulting Company headquartered at VA, USA. We are a leading software development & consulting company providing hi-tech information technology solutions and manpower staffing. Our clients range from Fortune 500 companies to State, Federal, small and medium sized businesses. 


Job Title - Technical Interview Coordinator

Location – Bhopal (WFO)

Working Days- 5 (Monday- Friday)

Shift Timings - 12:00pm to 9:00pm IST



Roles and Responsibilities:

  • Schedule and coordinate all stages of the technical interview process (phone screens, coding challenges, panel interviews, final rounds, etc.).
  • Serve as the main point of contact for candidates throughout the interview process.
  • Collaborate with recruiters and hiring managers to understand role requirements and interviewer availability.
  • Manage interview logistics, including calendar invites, video conference links, onsite coordination.
  • Maintain candidate data and interview status in ATS (Applicant Tracking System).
  • Troubleshoot any last-minute changes or technical issues during interviews.
  • Monitor and follow up on interview feedback, ensuring timely responses and next steps.
  • Support continuous improvement of interview operations through data tracking and process optimization.


Read more
B2B SaaS Integration Suite
B2B SaaS Integration Suite
Agency job
via Unnati by Sarika Tamhane
Remote, Pune
1 - 3 yrs
₹7L - ₹10L / yr
Test Automation (QA)
Automation
Software Testing (QA)
JMeter
Automation testing
+3 more
Work with a leading SaaS product and services company, learn about the global processes and client requirements.
 
Our client is a cloud integration and automation products provider. Their customised applications allow their clients' platform to connect to any cloud thus enhancing the user experience and allowing a seamless integration of data. Their streamlined operations focus on strategic issues like secure infrastructure and an in-house UX that is 5 times faster and at a fraction of the cost.
 
The founder is a Berkeley alumnus, with a background in Technology and Business and has packed in many years with IT and Fintech companies. Based out of California with an office in Mumbai, the 4 year old company is a niche player growing at arate of 23% in an industry that is in a booming and blooming stage. Their products being used in industries like Retail, Ecomm, Manufacturing, F&B, Pharma, Education among others
 
As an Automation Test Engineer, you will be testing all aspects of a distributed system. You will write test cases and automate the testing process across PHP and JS stack.
 
What you will do:
  • Building automated test suites for continuous integration and delivery including acceptance, performance, regression and new feature testing of UI/UX components, Web services and various applications and systems.
  • Developing and executing a complete test strategy for products and features including verification of functionality, performance, security and scalability.
  • Ensuring the quality of the product and providing evidence of release readiness.
  • Analyzing and decomposing a software system and design a complete system test strategy.
  • Continuously streamlining and improving the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated.
  • Analyzing testing results to enhance test plans and scenarios. (Including metrics and benchmarks to gauge improvement)
  • Ensuring Pro-active investigation / verification of production defects and continuous improvement of regression tests.

 

What you need to have:
  • A minimum of 1 year with advanced Automation Testing.
  • Strong testing background and knowledge of building automated systems & testing both front-end UI, backend microservices and preferably knowledge of both SQL and NoSQL databases.
  • Deep familiarity and extensive experience with QA tools and frameworks for automation (e.g. Protractor, Mocha, Chai, Istanbul) and for Load and Performance testing (e.g. JMeter).
  • Should have a keen eye to details for anticipating corner cases, bugs and continuously improve automation coverage without any expectation of guidance/ supervision.
  • Experience in working with Micro Service architecture.
  • Experience in working with asynchronous processes.
  • Security (penetration testing) experience is a big plus but not a must have.
Read more
AppBrew
Agency job
via Codejudge by Vaishnavi M
Remote only
2 - 4 yrs
₹16L - ₹28L / yr
skill iconReact.js
skill iconJavascript
skill iconReact Native
TypeScript
skill iconNodeJS (Node.js)
Desired Candidate Profile
  • 2+ years of experience as a react/react-native developer
  • Must have skills: ReactJS
  • Deep understanding of javascript, typescript and react
  • Familiarity with multiple state management techniques
  • Knowledgeable about design patterns and their utility in day to day problems
  • Worked on and shipped large scale react/react-native applications
  • Great product sense; you care about usability and good design
  • Strong communication skills
  • Bonus if you have worked on Android/iOS apps or nodejs backend.

Roles & Responsibilities
  • Work collaboratively with everyone in the team to deliver best in class user experience
  • Write well-crafted, well-tested, readable, maintainable code in typescript and react-native
  • Implement pixel perfect designs with advanced interactions, which are a joy to use
  • Implement unit and UI automation tests
  • Own a feature end to end and ensure its usability
  • Continuously discover, evaluate and implement new technologies to enhance user experience
  • Support other developers on the team with code reviews, design feedback, and other advice and guidance
Read more
IT Product Bases
IT Product Bases
Agency job
via MNR Solutions by Neeraj Shukla
NCR (Delhi | Gurgaon | Noida)
4 - 8 yrs
₹4L - ₹20L / yr
skill icon.NET
ASP.NET
skill iconAngular (2+)
SQL server
ASP.NET MVC
Would be responsible for handling end to end Software Development cycle
• Would be responsible for Back end Development with the technologies such as ASP.Net, Dot Net Core, MVC, Angular, Web services, SQL, html, CSS etc
• Strong background in database development.
• Experience writing stored procedures for SQL Server using Transact SQL
• Knowledge of JQuery, and JSON
• Should be able to design and develop web applications
• Interpret written business requirements and technical specification documents
• Able to handle standalone projects

• Perform maintenance programming and correction of identified defect
Basic Qualification
• Bachelor's Degree in B.Tech OR BCA is must.
• 5-9 years of experience in full Software development cycle.
• Must have hands on experience in required skills.
• Results oriented and Customer focused
• Excellent communication skills-verbal and written
Read more
CIEL HR Services
at CIEL HR Services
19 recruiters
Sivakumar S
Posted by Sivakumar S
Chennai
4 - 9 yrs
₹8L - ₹16L / yr
ASP.NET MVC
Web API
Design patterns
API
SQL server
+8 more

Must Have:

  1. Strong proficiency with .Net Core API development
  2. Experience with caching approaches for API
  3. Hands on with SQL Server and its variation among popular databases
  4. Well versed with stored procedures, query plans, altering the indexes, and troubleshooting the performance holdups
  5. Skilled at performance optimization of .NET APIs
  6. Experience & Knowledge on Open API specification & swagger documentation
  7. Experience in building Cloud Native Applications
  8. Experience in Microservices architecture
  9. Has worked on the deployment of applications using Docker
  10. Has Knowledge of Kubernetes
  11. Has Experience with Cache systems like Redis.

 

Nice to Have:

  1. Familiar with .NET design patterns
  2. Performance tuning of SQL Stored Procedures

 

Note: We looking for immediate joiners. We expect the offered candidate should join within 15 days. Buyout reimbursement is available for 30 to 60 days notice period applicants who can ready join within 15 days.

Read more
Tradylcom
at Tradylcom
3 recruiters
Prasanth Gopinath
Posted by Prasanth Gopinath
Remote, Bengaluru (Bangalore)
1 - 4 yrs
₹8L - ₹30L / yr
skill iconJava
skill iconPython
RESTful APIs
skill iconRuby
skill iconPostgreSQL
+2 more

 

Type: Individual contributor with good hands on proficiency. 

 

Must have

  • Strong proficiency in at least one of  Java, Ruby, Python
  • Exposure to databases: any of  PostgreSQL, MySQL, Apache Cassandra
    • Any NoSQL database experience is a plus
  • Exposure to AWS cloud infrastructure: EC2 or S3 
  • Proficiency with Git
  • MUST: Using REST to make API calls. 

 

Great to have: 

  • Experience working with one or more middleware, enterprise bus, queueing frameworks
    • Any of Memcached/Redis, Apache Kafka / RabbitMQ / PubSub+ / AmazonMQ

Soft skills:

  • Appreciation for clean and well documented code

What will you do at Tradyl:

(Examples for illustration only)

  • Build a shipping service module that is called by our website to query shipping rates from India to a destination country. Configure this to so that an Ops person can update shipping costs as and when they change. Own deployment and monitoring of this service. 
  • Use Zapier to build a workflow to export a MixPanel report into a Google sheet every day.
  • Change our supplier portal (built on bubble.io) to make an API call to our customer facing site, whenever a supplier modifies his profile.
  • Write an alert mechanism that identifies catalogues with insufficient information and makes them non discoverable, which can run every day.
  • Work with Business Team to design a workflow for product inwarding using Airtable. Write a small app within Airtable so that whenever a product is updated as “shipped” in airtable, it updates the customer facing website.
  • Use an open source dashboarding framework to create a quick dashboard to track important business events. 
Read more
Retail Insights
at Retail Insights
3 recruiters
Ansha Mohammed
Posted by Ansha Mohammed
Bengaluru (Bangalore)
2 - 4 yrs
₹2L - ₹6L / yr
Magento
skill iconPHP
skill iconCodeIgniter
Hands on experience on PHP, Magneto, HTML, CSS, Javascripts. Experience on CMS systems, Frameworks and other ecommerce platforms will be added advantage  Minimum of 4 end to end project development and implementation experience
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos