Customer success manager (B2B SaaS)

🚀 We’re Hiring: Tech Lead – Backend | Onsite in Mumbai

Are you a passionate backend engineer with strong leadership skills?

We’re looking for a Tech Lead (Backend) to drive architecture, design, and development for high-scale systems while mentoring a talented team of engineers.

What You’ll Do:

🔹 Lead backend development using Kotlin/Java (JVM stack)

🔹 Own system architecture & design discussions

🔹 Build scalable microservices & RESTful APIs (Spring Boot)

🔹 Collaborate with business stakeholders & cross-functional teams

🔹 Mentor and guide engineers, fostering best coding practices

🔹 Ensure high performance, scalability, and reliability in production

What We’re Looking For:

✅ 8+ years of backend experience (Java/Kotlin, Spring Boot, APIs)

✅ Strong exposure to cloud platforms (Azure preferred)

✅ Hands-on with microservices, API integration & databases (Postgres)

✅ Experience leading teams & delivering enterprise-scale projects

✅ Excellent communication and leadership skills

✅ Onsite role in Mumbai

This is an exciting opportunity to lead backend initiatives for a fast-growing enterprise, working with modern architectures and cloud-native solutions.

We have an opportunity in our Transformers division for Sales & Marketing role of Power Transformers division, detailed JD attached for your ready reference.

Our Product Range –

• Power Transformers up to 200 MVA and 400 kV

• Generator Transformers

• Unit Auxiliary Transformers

• Special Application Transformers

Qualification: Electrical Degree/ Diploma

Nature of Experience:

·        Front line experience in Sales & Marketing, preferably tendering oriented business

·        Preferable exposure in Power Transformers sales or similar Equipments

·        Exposure to EB’s, Utilities, Electrical & Project Consultants, EPC contractors/ Project Houses & Industrial customers

·        Technical orientation for selling capital goods products

·        Field experience & ability to travel extensively

Responsibilities:

·        Achieve sales targets as targeted plan

·        Achieve collection targets as per plan

·        Attend cold calls, generate leads as per sales plan and achieve and develop business opportunities from multiple channels

·        Build and maintain relationships with large customers in the region to facilitate deep understanding of their needs and direct swift resolution of any customer queries

·        Participate in negotiations with potential customers in terms of product specifications, payment terms and timelines

·        Ensure specifications of the customer are documented in the relevant formats and forwarded to the concerned department

·        Liaise with the Project Management Cell to ensure execution of orders in line with predefined timelines and criteria

·        Liaise with the customer on a regular basis and ensure changes in order specifications are communicated to the concerned department

·        All customer interaction activities to be properly logged and updated in appropriate systems

·        Provide timely response to the customer on any queries/issues raised by the client during finalization /execution/ post execution sales

·        Keep abreast with regional developments and provide data to the marketing team on potential opportunities for expansion / diversification into new markets / geographies

·        Provide inputs on market trends, competitor activities, customer feedback on products / services.

·        Distribute informative product catalogues to key decision makers in targeted companies

·        Conduct sales presentations to key decision makers in the SEBs and Industrial Groups for greater awareness of the productions and solutions being offered

·        Undertake pre-qualification work for the company products and services with all high volume customers and ensure successful completion

·        Support the Planning and Execution Department for the timely dispatch of the finished goods as per contractual terms and conditions

·        Ensure timely collections from customers by as per established controls and through regular follow ups with the customer

1. Answer and direct phone calls, emails, and other correspondence.
2. Prepare and purchase orders, invoices.
3. Review and process customer orders received through various channels (email, online, phone).
4. Verify order details, including product specifications, quantities, pricing, and delivery instructions.
5. Coordinate with the sales, warehouse, and logistics teams to ensure orders are fulfilled in a timely manner.
6. Communicate with customers to confirm order details, delivery schedules, and any changes or issues.
7. Respond to customer inquiries regarding orders, billing, and payments. 

• Qualifications : Graduation in any field
• Experience: 2-3 years of experience in billing, order processing, or a related role. Experience with Tally & Excel is must. 

Job Title: IT Sales Executive

Company: ITIO Innovex Pvt. Ltd

Location: Kaushambi, Ghaziabad (nearby metro)

About Us:

ITIO INNOVEX PVT. LTD. is a Custom Web and Mobile App Development Company. We are a team of domestic and international skilled developers who have broad knowledge in a wide range of technologies and frameworks for web and app designing and development.

 We are seeking a dynamic and results-driven IT Sales Executive to join our team. The ideal candidate will have a strong background in IT software sales, excellent communication skills, and a good understanding of AI and internet technologies.

Key Responsibilities:

• Sales & Business Development: Identify and pursue new business opportunities to meet or exceed sales targets.
• Client Engagement: Build and maintain strong relationships with clients, understanding their needs and providing solutions that align with their business goals.
• Product Knowledge: Demonstrate in-depth knowledge of AI technologies, software solutions, and internet services to effectively communicate value propositions to clients.
• Sales Presentations: Conduct product demonstrations, technical presentations, and workshops to prospective clients.
• Negotiation & Closing: Handle negotiations and close sales deals, ensuring customer satisfaction and long-term partnerships.
• Market Analysis: Stay updated on market trends, competitive landscape, and industry developments to identify new opportunities and challenges.
• Customer Support: Provide post-sales support and ensure smooth implementation of solutions, addressing any technical queries or issues.

Qualifications & Skills:

• Experience: 2-3 years of hands-on experience in IT software sales.
• Technical Knowledge: Good understanding of AI technologies and internet-related products/services.
• Communication: Fluent in English, with excellent verbal and written communication skills.
• Sales Skills: Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities.
• Interpersonal Skills: Ability to build and maintain strong client relationships.
• Problem-Solving: Strong analytical and problem-solving skills.
• Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration).

• A candidate must have in-depth knowledge of Laravel and Illuminate.
• Must have an understanding of Relationships & Eloquent.
• Should have proven experience to use Laravel in any of the projects either on the job or during the academics.
• Should have developed minimum 3 to 4 projects during the work experience.
• Basic Knowledge of creating REST API in Laravel.
• Basic knowledge of front-end technologies such as HTML, Javascript/jQuery, Ajax and CSS3
• Ability to understand security compliance of PHP
• An implication of OOP is must, hence in-depth understanding is necessary.

• ​Knowledge of Cloud-Server.
• Knowledge of CI/CD.
• Knowledge advance Front-End Technologies.
• Basic knowledge of NodeJS.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy
• Trending Technology Development
• Career Development Programs.
• Reskilling Programs.
• Comapny Sponsored National & International Certification Courses.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Write “clean”, well-designed code
• Design overall architecture of the web application and maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team and work on code versioning tools such as GIT.
• Carry out risk analysis of introducing new technology for development and infrastructure to ensure security and ultimate goal.
• Maintaining existing codebase, to include troubleshooting bugs and adding new features.
• Understanding and implementation of security and data protection.
• Documenting application changes and developing updates.
• Develop the quality product using best practices of Laravel.

Designation: Sr. Admission counselor

Skills Required:

• Good Communication skills (English mandatory)
• Passion for work
• Leadership / Team player

Roles & Responsibilities:

• Administer school admissions procedures and advise parents and members of the public on admission criteria, collate applications for admission, and monitor criteria being applied consistently.
• Develop marketing strategies with the Principal to support the achievement of the overall admissions
• Manage student enrolment through telephone inquiries, emails, and visitors to the school for enrolment into the school.
• Work in coordination with various external & internal departments.
• Develop institutional goals and objectives consistent with the vision, mission, and values of the School
• Set up and maintain efficient office systems within the school's admin area, including manual and computerized information retrieval systems.

No one should have to make life’s big decisions alone.

At Unibuddy, we're on a mission to connect prospective students to current university students and staff. Shared experience empowers students with the information they need to make life’s first biggest decision: where to go to university and what to study.

Unibuddy's technology helps Higher Education institutions enable prospective students to chat directly with student ambassadors and staff, and to take part in online live events. We provide data tools and insights so that universities attract, engage and retain a diverse student population.

Since launching in 2017, we’ve grown rapidly and now work with over 300 Higher Education institutions in 28 countries worldwide. We’ve raised over $13M from top-tier investors that will fuel our expansion and help us achieve our ambitious goal of empowering 10 million students to make the right choice about their Higher Education journey.

In the next chapter of our journey, we’re looking to take a huge step forward. We're transforming our product offering. We're changing the way both prospective and current students make their life-determining decisions on a global scale. This, and our recent success, means that we need to scale. We're looking for people to help us supercharge our growth, while we continue to embody the values that have got us so far already.

🧗🏻‍♀️ Your Mission 🧗🏾‍♂

As a Software Engineer, you will help drive Unibuddy’s growth by helping build and enhance our products that are aimed at aiding prospective universities and students, turning them into happy and successful users of Unibuddy. We’re looking for an experienced and enthusiastic engineer to join our engineering team in Bangalore and help accelerate our next phase of growth.

As we are a rapidly growing company you will gain exposure to all areas of the platform, understanding the key success drivers at an early stage engineering team and gaining invaluable experience for your future career. Success in this role will lead to opportunities for growth across the entire engineering team with significant scope for future development.

👩🏻‍🔧 Your day to day tasks will be...

• Quality and consistency: Consistently deliver high quality code. Maintain code quality across the team by reviewing code written by other members of the team
• Constant Learning: Acquire expertise of the codebase to answer questions for newer devs on how to design features around our codebase
• Knowledge sharing: Have extended knowledge of design patterns to help newer devs on finding the appropriate coding solution to a technical problem
• Mentorship: Organising knowledge sharing session when finds out a domain is uncovered by other members of the team
• Setting standards: Proposes set of coding standards for the team
• Going beyond: explores new technologies and new techniques the team could use
• External point of contact: should be able to answer questions about the stack from other non-technical teams
•  

👨🏽‍💻 This might be for you if…

• Bachelor’s Degree in Computer Science or any other related field. The equivalent of this in working experience is also acceptable for the position
• Self-motivated, hard-working, coachable, and driven with a strong entrepreneurial spirit
• Enjoys working in a collaborative atmosphere where new ideas are valued
• 2+ years of overall professional web development experience
• Communicate effectively in fluent English
• Experienced in Javascript, and ReactJS / React Native OR Angular 
• Experienced in industry standard coding practices
• Organising knowledge sharing session when finds out a domain is uncovered by other members of the team
• Have experience working on projects involving test-driven software development
• Most Important: Understands the value of our product and is driven to make it a success
•  

🎁 Key Benefits

• Stock options based on performance
• Personal development budget of ₹80,000 per year to be used for courses, books, conferences
• Private Unibuddy office in Bangalore with lounge, ping pong tables, conference rooms and more!
• 25 days paid holiday each year
• Flexible working hours
• Work from home Wednesdays
• Conveyance allowance
• Health Insurance
• Free lunches on work from office days
• Bi-weekly tech lunches for a fun learning experience
• Monthly social outings
• 2 weeks personal project time each year
• Yearly cross-tribe pollinations (we have another engineering team in London)
• Wholesome development experience with MacBook Pro and extra monitor(s)
• Regular and transparent appraisals based on performance 
•  

🚀 More about our Team

As an engineering team, we are dedicated, hardworking and always looking to learn and improve our craft. This happens in regular knowledge sharing sessions with both Full Stack and Machine Learning teams, and we are always keen to collaborate when a challenging problem comes up.

In our work, we use industry best practices like TDD, CI/CD and code reviews as part of building every feature. We also continually evaluate new technologies to see if they can help improve our platform.

You can check out the technologies that we work with
here: https://stackshare.io/unibuddy/unibuddy-platform">https://stackshare.io/unibuddy/unibuddy-platform

It is India’s only B2B Construction Materials Supply Chain Company. Construction & Infrastructure is  one of the industries, with the most complex problems in Supply Chain and we are fundamentally reengineering the  way construction materials get procured. Our Clients include the biggest names in India & the World– The  LafargeHolcim Group, JSW Group, The Tatas and many others. We are backed by some of the world’s top marquee  funds in our journey to create transparency and standardization to an otherwise opaque industry. 

Your responsibilities: 

• Understand the business context and build high quality code using proven design patterns Develop, test and deploy integrations required to meet business requirements 
• Carry out unit tests and other quality control mechanisms to inform and validate the code and design 
• Utilizing and monitoring cloud infrastructure resources (such as AWS, Azure) efficiently 
• Participate in a highly fluid environment applying agile software development principles 
• Ensure the coding standards are on-par with the best in the industry 

Educational Qualifications: 

• Bachelor's or Master’s degree in a quantitative field (e.g. Mathematics, Engineering, Computer Science).  

Must have skills: 

• 3+ years of work experience with mobile/web development 
• Experience in working with either of languages: Go, Java, Scala 
• Strong understanding of relational and non-relational databases (MySQL, PostgreSQL, MongoDB, Cassandra) 
• Strong understanding of Message brokers 
• Must have hands on experience in Restful APIs 
• Must have a strong foundation of Data structures and Algorithms 
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems 
• Ability to deploy features on a daily basis: should be good at time management and prioritization 
• Hands-on experience in CI/CD principles and TDD 
• Strong written and verbal English communication skills 

Good to have skills: 

• Experience in event-driven & asynchronous I/O frameworks 
• Exposure to business process and workflow automation 
• Working experience in process driven and data intensive business applications 
• Experience in working on web infrastructure with React.js and React Native 

Professional traits: 

• Self-motivated, persistent and “Never Give Up” attitude 
• Passion for innovation and adaptability to a lean startup culture 
• Ability to work with minimal supervision, independently and / or as a member of a team 
• Giving full attention to what other people are saying, taking time to understand the points being made,  asking questions as appropriate

We are looking for someone having 4-7 years of experience in Android development with good work experience in writing & debugging Android applications, experience in OOPs fundamentals, Java, Kotlin, SQLite, MySQL database management system.

Responsibilities 

- Be involved in all aspects of development: playing a critical role in design, planning, development and deployment and help develop best practices for future development.

- Fast prototyping of proof-of concept features/applications based on a brief.

- Develop and maintain new features in Mobile Application development.

- Own the delivery of an entire piece of a system or application.

- Use technical knowledge and creative thinking to provide the most innovative solutions.

- Optimize the performance of the apps and keeping up to date with the latest industry trends in mobile technologies.

Technical Skills

- Comprehensive understanding of Android application architecture, Activities, Services, Intents, Content.

- Strong Kotlin development experience

- Strong OO design and programming skills in Java (J2EE/ J2ME)

- Familiar with the Android SDK and Studio.

- Experience in web service integration (SOAP, REST, JSON, XML) is desired.

- Architecture: MVP, MVC.

Non-Technical Skills

- Must have excellent oral and written communication skills

- Must be dedicated to delivering high-quality work and adhering to timelines

- Must be a good team player, good learner and a self-starter

- Must have the ability to work independently

- Must have good analytical and problem-solving skills

Work Nature:

1. Understanding Business Requirements and converting those requirement in to Web Pages using HTML, CSS, JS and Photoshop/Illustrator.

2. Should have minimum 5 Web Page Designed/Shipped/Live

3. Can mentor/lead junior webpage designers regarding best practices

Desired Traits

1. Coachable, Flexible, and Embracing of Suitable Practices and Feedback as a means of
continuous improvement.

2. Ability to take initiative and work independently as well as in a team environment.

3. Able to demonstrate Integrity, Drive, and Natural Curiosity.

4. Experience in a good web agency is a plus.