Customer success manager (B2B SaaS)

About the Role

We are looking for a highly organized and proactive Program Manager to act as the central operational hub for our team at Innovxcare. As we build next-generation AI solutions for radiology, you will lead sprint execution for our Software and AI engineering teams while maintaining tight alignment with our Product Management and Commercial teams to deliver critical releases on schedule.

Location & Work Model

• Location: Whitefield, Bangalore.
• Work Arrangement: Hybrid (4 days on-site, 1 day work-from-home per week).

Key Responsibilities

• Facilitate Agile Ceremonies: Lead all core sprint meetings, including daily standups, sprint planning, retrospectives, and end-of-sprint demos.
• Manage Tech Execution: Oversee daily workflows and task progress for the Software and AI engineering teams to keep deliverables moving smoothly.
• Drive Cross-Functional Alignment: Coordinate continuously with Product and Commercial teams to ensure shared clarity on product timelines and release dates.
• Identify & Mitigate Risks: Proactively flag execution bottlenecks, technical blockers, and potential delays, facilitating immediate solutions.
• Own Team Reporting: Serve as the single source of truth for timelines by maintaining regular progress reports and visibility for the whole company.

What We Are Looking For

• Proven experience in technical program or project management, ideally within a fast-paced startup or healthcare technology environment.
• Strong hands-on experience running Scrum/Agile ceremonies (standups, retros, demos).
• Solid understanding of software development lifecycles (SDLC) and an ability to grasp AI development workflows.
• Exceptional communication skills, capable of bridging technical engineering discussions with commercial and product strategies.
• Proficiency with modern team management and ticketing tools (Jira)

Compensation

• Salary Range: ₹10,00,000 to ₹20,00,000 per annum, commensurate with experience.

About FOY

FOY is revolutionizing employee engagement and workplace experiences through innovative solutions that help organizations build stronger, happier, and more connected teams. We are looking for an energetic and relationship-driven Influencer Marketing Manager to build impactful influencer partnerships and drive brand awareness across digital platforms.

Role Overview

The Influencer Marketing Manager will be responsible for identifying, onboarding, and managing influencers, creators, and brand advocates to amplify FOY's reach and engagement. The ideal candidate should have strong networking skills, experience in campaign management, and a deep understanding of influencer marketing trends and performance metrics.

Key Responsibilities

• Develop and execute influencer marketing strategies aligned with brand and business objectives.
• Identify, evaluate, and onboard relevant influencers, content creators, and industry thought leaders.
• Build and maintain long-term relationships with influencers and talent agencies.
• Plan, negotiate, and execute influencer collaborations within allocated budgets.
• Manage end-to-end influencer campaigns, including outreach, contracts, content approvals, execution, and reporting.
• Coordinate with content, social media, and design teams to ensure campaign success.
• Monitor influencer content for brand alignment and compliance with campaign guidelines.
• Track campaign performance, engagement metrics, reach, and ROI.
• Stay updated on industry trends, creator economy developments, and competitor activities.
• Generate campaign reports and provide insights for future optimization.

Required Skills & Qualifications

• Bachelor's degree in Marketing, Communications, Media, Business, or a related field.
• 2–5 years of experience in influencer marketing, social media marketing, digital marketing, or brand partnerships.
• Proven experience managing influencer campaigns across Instagram, LinkedIn, YouTube, and other social platforms.
• Strong negotiation and relationship management skills.
• Excellent communication and stakeholder management abilities.
• Understanding of influencer analytics, engagement metrics, and campaign reporting.
• Ability to manage multiple campaigns simultaneously and meet deadlines.

Preferred Skills

• Experience working with consumer brands, startups, HRTech, Employee Engagement, Lifestyle, or Technology brands.
• Existing network of influencers, creators, and talent agencies.
• Knowledge of social media trends and creator-led content strategies.
• Experience with influencer marketing and social listening tools.

Key Attributes

• Strong networking and interpersonal skills.
• Creative and trend-aware mindset.
• Highly organized and detail-oriented.
• Self-motivated with strong execution capabilities.
• Data-driven and results-oriented approach.

What We Offer

• Opportunity to work with a fast-growing and innovative brand.
• Exposure to high-impact influencer and brand-building campaigns.
• Collaborative and entrepreneurial work environment.

Career growth opportunities within the marketing function.

We are looking for a senior, hands-on international sales professional with strong US market exposure to drive outbound sales, generate pipeline, close deals, and establish a high-performing sales team in India.

This is a hunter role requiring strong IC ownership initially, with responsibility to build and scale the US-focused sales function from India.

Key Responsibilities

Individual Contributor (Core Responsibility)

• Execute outbound prospecting (cold calls, emails, LinkedIn outreach) for US market
• Drive IT services / SaaS / solution sales conversations with US customers
• Own the full sales cycle: lead generation → qualification → proposal → negotiation → closure
• Consistently add new logos across mid-market and enterprise customers
• Maintain accurate CRM, pipeline forecasting, and reporting

US Market & Stakeholder Engagement

• Actively engage with US Directors, clients, and partners during US business hours
• Understand client pain points and position technology solutions effectively
• Represent the company in sales calls, demos, and negotiations

Sales Strategy & Process Setup

• Define outbound sales playbooks, ICPs, messaging, and outreach strategy
• Set up sales processes, tools, metrics, and reporting frameworks
• Work closely with leadership to align revenue targets and growth plans

Team Setup & Leadership

• Build and mentor a US-focused sales team in India
• Hire, onboard, and train SDRs / sales executives
• Transition gradually from pure IC to player-coach model

Required Skills & Experience

Must-Have

• 8+ years of experience in international IT / SaaS / solution sales
• Proven exposure to US market sales (direct client interaction mandatory)
• Strong experience in outbound sales and lead generation
• Demonstrated success in new logo acquisition
• Comfortable working in night shift (6 PM–3 AM IST)
• Excellent communication, negotiation, and closing skills
• Experience working as an Individual Contributor

Good to Have

• Experience setting up or scaling inside sales teams in India
• Exposure to B2B enterprise or mid-market sales
• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)
• Background in IT services, digital transformation, cloud, AI, or SaaS solutions

• Total experience of 10-12 years with excellent credentials in BI/DW and having retail domain experience
• Minimum 5 years of project management experience delivering medium to large engagements
• Experience in Agile project management and scrum methodology
• Must have experience of delivering engagements with Azure Data Platform (Azure, Databricks, ADF, PySpark) and/or Microstrategy/Business Objects
• Should be able to plan, manage and execute projects end to end independently
• Should have experience of drafting SOWs, project status reports and financials management

Responsibilities:

• Design the overall architecture of the web application.
• Maintain code integrity, and quality, and ensure responsiveness of applications.
• Address and improve any technical issues.
• Building reusable components and front-end libraries for future use.
• Must have strong experience in designing and maintaining a database.
• Work with modern frameworks and design patterns, minimum one-year experience with Full stack paradigm required.
• Handle technical queries raised by the development team and provide support and guidance to them.
• Troubleshoot and debug issues, perform testing, and optimize application performance
• Collaborate with front-end and back-end engineers to design and create advanced, elegant, and efficient systems.

Skills:

• Strong proficiency with 3 - 5 years of experience.
• Expertise in Laravel and a good understanding of other core PHP frameworks using REST APIs.
• Professional, definite communication skills.
• Excellent knowledge of HTML, CSS, Ajax, jQuery, and JavaScript.
• Extensive experience in designing and maintaining databases such as MySQL.
• Mastery of CMS such as WordPress and Magento is an advantage.
• Comprehensive knowledge of version controlling – GIT.
• Creating self-contained, reusable, and testable modules and components.
• Optimizing client and server-side code for maximum speed.

Role – Dynamics 365

Experience – 3 years & above

Location – Remote, Jaipur , Pune , Ajmer, Gurgaon, Noida

Job Description:

• Gather requirements from the client
• Proactively builds and manages relationship with client management
• Developing business cases, project plans and project documentation.
• Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals 
• Reviews and ensures high quality of work is delivered  
• Meets deadlines and manages competing priorities under pressure 
• Apply creative thinking to identify possible reporting solution alternatives 
• Travel to client locations as per the project and/or client needs 

Must Have:

• 5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.
• Deep understanding of D365 capabilities, architecture, and deployment of online solutions.
• Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
• Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
• Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.
• Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3^rd party APIs, and Custom Workflows with Dynamics CRM.
• Good experience in Portals and USD development with CRM.
• Experience in assisting with integration of CRM with other business systems and applications.
• Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.
• Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.
• Good knowledge in code and project management using Azure DevOps.
• Experience in the Power Apps component framework

 Good To Have: 

• Microsoft Dynamics CRM and Power Platform certifications.

  Desired Candidate Skills: 

• Excellent interpersonal and leadership skills.  
• Superior understanding of current applications and trends in IT.  
• Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.  
• Experience in client communication 
• Proficient in communication.
• Mentoring skills of junior resources.
• Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis 
• Ability to conduct business user workshops, design reviews, executive presentations, and 
• lead other senior stakeholder/sponsor meetings 
• Experience in delivering end to end reports
• Must be able to travel to client locations if needed
• Is detail oriented and deliverables focused 

 Key Skills: Dynamics 365 & Power Platform, Azure DevOps

Hello 

1. Active Recruitments.
2. Lininng up of candidates proactively.
3. Organise the festivals subjected to the approval from the manager,
4. Work in the direction of employee welfare.
5. Prepare the ACR and publish the names of employee of the month/ Quarter/ Year
6. Prepare the associated documents required for TDS, PF, ESI, etc.