Customer success manager (B2B SaaS)

Key Responsibilities:

• Develop and maintain scalable and performant full-stack web applications
• Collaborate with UI/UX designers and backend teams to implement responsive, user-friendly interfaces
• Write unit tests using Jest and ensure code quality and reliability
• Develop RESTful APIs using Node.js and NestJS framework
• Utilize Docker Compose for local development and deployment
• Manage and optimize MySQL databases, including views, stored procedures, and performance tuning
• Implement access control mechanisms using identity providers like Okta or Auth0
• Document APIs using tools like SwaggerUI and Postman
• Participate in sprint planning, code reviews, and team stand-ups via JIRA and Confluence
• Use Git for version control and manage merge requests and branches effectively
• Integrate application loggers for monitoring and diagnostics

Must-Have Skills:

• Proficiency in HTML, CSS, SASS/SCSS
• Strong hands-on experience with Angular 18 or higher
• Familiarity with Angular Material or similar UI component libraries
• Experience with Node.js and NestJS 10+
• Working knowledge of Docker Compose
• Strong SQL skills and experience with MySQL
• Understanding of authentication and authorization best practices with Okta, Auth0, etc.
• Comfort using Postman, SwaggerUI, Git, and logging tools
• Familiarity with agile development processes and using JIRA and Confluence

Nice to Have:

• Experience with form builders like Formsite or FormSort
• Knowledge of data encryption best practices
• Prior experience in the public health or POSIT (Public Health Informatics) domain

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
• 3–6 years of experience in full-stack development
• Strong communication skills and the ability to work independently in a remote team environment

Availability to work UK shift hours to ensure overlap with the US-based client

Experience:

- 2-5 years

Requirements:

- strong backend knowledge in Node.js

- knowledge in typescript would be an added advantage

- frontend tech: React, Vue(Optional)

- familiar with Redux, RTK

- knowledge in db: MySQL, PostgreSQL, MongoDB(Optional)

- experience in git

- familiar with linux systems

- familiar with hosting web servers and technologies like nginx, apache

- familiarity with docker is an added advantage

Responsibilities:

- building microservices, REST APIs

- adhering to best security, performance and scalability techniques

- coding complex modules

- code reviews- enforcing best practices

- implementing better application architectures

- strong interest to learn new technologies and adapt

- agile methodology project experience

- experience in estimating projects

- assist in preparing technical documentations

- passion for team work and innovation

Industry

Information Technology & Services

Employment Type

Full-time

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Kozhikode, Kozhikode - 673019, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Angular: 1 year (Preferred)
• total work: 2 years (Required)
• Java: 2 years (Required)

Role- Software Development Engineer-2

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

Top Skills

• You write high quality, maintainable, and robust code, often in Java or C++ or C#
• You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
• Roles & Responsibilities
• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Skills & Experience

• Bachelors or Masters in Computer Science or relevant technical field.
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object-oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
• Proficiency in SQL and data modeling.

About Amazon.com

“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos

Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.

Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

About Amazon India

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With http://www.amazon.in">www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.

Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.

Software engineering - Bengaluru and remote

Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking backend systems for mobile applications and websites using Php, Laravel, Lumen, MySQL, PostgresSQL and AuroraDB. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.

What are we looking for?

1. We expect you to have your domain knowledge of Php, MySQL, AuroraDB, PostgresSQL, Laravel, Lumen, REST APIs and AWS based scalable backend development
2. There are few skills which you need to have from get-go:
1. You are a problem solver, polite and someone who values team members and customers
2. You respect time and understand, lost time never  comes back
3. You have the ability to explain your algorithms and solutions and understand how to ask questions with respect to mobile app development and web development scenarios
4. You are a smart and energetic talent from engineering and computer science background 
5. Based on the situations you can contribute individually or work with team and make work productive and fun
6. In terms of day to day work, for 4-5 years you should have done the following:
1. At least 8 to 10 live projects in Laravel, Lumen
2. Handled team of 2 to 3 developers on Php 
3. Thorough understanding of MVC framework in Php using Laravel and Lumen
4. Writing backend code with SOLID principle
5. Unit testing of your code with Travis CLI
6. Hands on experience with MySQL and PostgresSQL
7. Rock solid understanding of Blade template engine
8. Collaborative development with BitBucket or GIT and handling of code merge conflicts
9. Documenting backend code and APIs using Swagger
10. Expert Knowledge of code deployment on AWS is a must
11. Knowledge of NoSQL will be an added advantage
12. Expert in Linux,  and understanding of Ubuntu OS

1. Work location: Bengaluru city and Remote
2. Working days - 6 days a week

BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success. 

1. BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
2. BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival