Customer success manager (B2B SaaS)

• Web Application Testing: Design, document, and execute comprehensive functional test plans and test cases for complex, highly interactive web applications, ensuring they meet specified requirements and provide an excellent user experience.
• Backend API Testing: Possess deep expertise in validating backend RESTful and/or SOAP APIs. This includes testing request/response payloads, status codes, data integrity, security, and robust error handling mechanisms.
• Data Validation with SQL: Write and execute complex SQL queries (joins, aggregations, conditional logic) to perform backend data checks, verify application states, and ensure data integrity across integration points.
• I Automation (Playwright & TypeScript):
• Design, develop, and maintain robust, scalable, and reusable UI automation scripts using Playwright and TypeScript.
• Integrate automation suites into Continuous Integration/Continuous Deployment (CI/CD) pipelines.
• Implement advanced automation patterns and frameworks (e.g., Page Object Model) to enhance maintainability.
• Prompt-Based Automation: Demonstrate familiarity or hands-on experience with emerging AI-driven or prompt-based automation approaches and tools to accelerate test case generation and execution.
• API Automation: Develop and maintain automated test suites for APIs to ensure reliability and performance.
• JMeter Proficiency: Utilize Apache JMeter to design, script, and execute robust API load testing and stress testing scenarios.
• Analyze performance metrics, identify bottlenecks (e.g., response time, throughput), and provide actionable reports to development teams.
• Experience: 4+ years of professional experience in Quality Assurance and Software Testing, with a strong focus on automation.
• Automation Stack: Expert-level proficiency in developing and maintaining automation scripts using Playwright and TypeScript.
• Testing Tools: Proven experience with API testing tools (e.g., Postman, Swagger) and strong functional testing methodologies.
• Database Skills: Highly proficient in writing and executing complex SQL queries for data validation and backend verification.
• Performance: Hands-on experience with Apache JMeter for API performance and load testing.
• Communication: Excellent communication and collaboration skills to work effectively with cross-functional teams (Developers, Product Managers).
• Problem-Solving: Strong analytical and debugging skills to efficiently isolate and report defects.

Job Description:

Key Responsibilities:

Procurement Management

• Oversee and manage the procurement of raw materials and packaging materials for cosmetic production.
• Identify, evaluate, and establish strong relationships with new and existing suppliers.
• Negotiate contracts, pricing, and terms to ensure cost-effectiveness without compromising quality.
• Ensure timely delivery of materials to maintain seamless production schedules.
• Conduct market research and attend trade fairs/exhibitions across India to source innovative products and stay updated on industry trends.

Production Coordination

• Collaborate with production teams to ensure availability of materials for efficient manufacturing.
• Develop and implement production schedules, optimizing processes to enhance efficiency and minimize waste.
• Coordinate with supply chain and logistics to ensure smooth material flow and inventory management.

Research and Development Support

• Work with the R&D team to identify and procure suitable raw materials for new product formulations.
• Stay updated on emerging trends in cosmetics and skincare to support innovation and development.

Quality Assurance

• Ensure that procured materials meet regulatory and company quality standards.
• Work closely with the quality control team to address any quality issues and implement corrective actions.

Budgeting and Cost Management

• Perform cost-benefit analyses to optimize spending and secure the best value.
• Conduct forecasting and variance analysis to align procurement with financial goals.
• Review and approve expenses related to procurement, ensuring adherence to budgetary constraints.

Team Collaboration

• Collaborate with cross-functional teams, including production, quality assurance, and supply chain, to meet organizational goals.
• Actively participate in team meetings, contributing insights and recommendations for improvement.

Qualifications & Skills:

• Education: Bachelor’s degree in Pharmacy, Chemistry, Chemical Engineering, Cosmetology, or a related field.
• Experience: Minimum of 3-4 years in procurement in the cosmetics, beauty, or skincare industry.
• Strong knowledge of raw material and packaging material procurement.
• Proficiency in production scheduling, market research, and supplier negotiations.
• Excellent communication and interpersonal skills for effective vendor and team collaboration.
• Detail-oriented, with strong organizational and multitasking abilities.
• Proficiency in data analysis and reporting.
• Familiarity with regulatory requirements and industry standards in cosmetics production is an advantage.

Strong customer success manager , key account manager profiles

Mandatory (Experience 1): Must have 6+ years of hands-on experience in Account Management managing existing enterprise/Mid-Market clients

Mandatory (Experience 2): Must have proven experience in Revenue Ownership including renewals, retention, upsell, cross-sell, and expansion within assigned accounts

Mandatory (Experience 3): Must have experience managing CXO / Senior Stakeholder relationships, running QBRs, governance meetings, and strategic conversations

Mandatory (Experience 4): Must have experience handling enterprise commercials, contract renewals, pricing discussions, and negotiation ownership

Mandatory (Experience 5): Must have experience working on CRM platforms like Salesforce / HubSpot / Zoho for account planning, forecasting, and stakeholder mapping

Mandatory Experience (6): Prior experience working in the Rewards, Loyalty, or Incentives space.

Mandatory (Company): B2B SaaS Product companies

Candidate must have 6 to 8 years of experience in Real Estate industry

● Prefer candidates from Real Estate, Banking & Finance Sector, Insurance sector.

● Candidate must have Knowledge of Real Estate Laws and Regulations.

● Candidate should have experience in Post-Sale Operations Management, MIS Management & CRM Software handling, Project Documentation & Compliance and Audits on QRC (Query/Request/Complaints) process.

● Candidate should be good in Customer Relationship Management, Banking & Financial Ties, Financial Management.

● Candidate should have Excel Proficiency.

Position Overview:

We are seeking a highly skilled and experienced Junior Designer to join our dynamic team. The Junior Designer will be responsible for leading design projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality design solutions. The ideal candidate should have a strong portfolio showcasing their design expertise, excellent communication skills, and a passion for innovation.

Responsibilities:

• 2 ) Collaborate with Cross-Functional Teams: Work closely with stakeholders, including product managers, engineers, and marketing teams, to understand project requirements and translate them into effective design solutions.
• 3) Creative Direction: Provide creative direction and mentorship to junior designers, guiding them in the development of their skills and the execution of design projects.
• 4) Conceptualize and Design: Generate innovative design concepts and develop them into polished visual designs across various mediums, including digital and print.
• 5) User-Centric Design: Advocate for user-centered design principles, conducting user research and incorporating feedback to improve the usability and effectiveness of designs.
• 6) Brand Consistency: Ensure consistency and alignment with brand guidelines across all design assets and communication channels.
• 7) Stay Updated: Keep abreast of industry trends, design tools, and emerging technologies, integrating them into design processes as appropriate.
• 8) Quality Assurance: Conduct thorough quality assurance checks on design deliverables to ensure accuracy, functionality, and alignment with project requirements.
• 9) Presentation Skills: Present design concepts and solutions to stakeholders in a clear and compelling manner, incorporating feedback and iterating on designs as necessary.
• 10) Project Management: Manage multiple projects simultaneously, prioritizing tasks effectively and communicating project status updates to relevant stakeholders.

Qualifications:

*Bachelor's degree in Graphic Design, Visual Communication, or a related field.

*Minimum of 2 years of experience in a design role, with a strong portfolio demonstrating proficiency in graphic design, typography, and layout.

*Expertise in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, or similar tools.

*Solid understanding of user interface (UI) design principles and best practices.

*Strong conceptual thinking and problem-solving abilities.

*Excellent communication and interpersonal skills, with the ability to articulate design concepts and rationale effectively.

*Proven track record of delivering high-quality design solutions in a fast-paced environment.

*Ability to work collaboratively in a cross-functional team setting.

*Experience with motion graphics, animation, or prototyping tools is a plus.

*A passion for design and a desire to push the boundaries of creativity.

• The business finance team will partner with the internal business stakeholders and drive decision support on finance issues. The primary purpose of the team is as follows:

• Business performance reporting: Develop reporting and dashboards of business performance metrics appropriate to different audiences

• Data analytics: Generate actionable insights based on historical trend analysis, variance from plan and deep dive of business key performance indicators

• Finance business partnering: Partner with the business stakeholders to identify, develop and implement action plans to improve financial performance

• Co-own TMRW planning and budgeting process along with the FP&A team

Ideal candidate attributes and experience:

- CA with 3+ years of experience in similar roles

- Strong Excel skills and ability to build dynamic models

🚀 We’re Hiring: Senior Python Backend Developer 🚀

📍 Location: Baner, Pune (Work from Office)

💰 Compensation: ₹6 LPA

🕑 Experience Required: Minimum 2 years as a Python Backend Developer

About Us

Foto Owl AI is a fast-growing product-based company headquartered in Baner, Pune.

We specialize in:

⚡ Hyper-personalized fan engagement

🤖 AI-powered real-time photo sharing

📸 Advanced media asset management

What You’ll Do

As a Senior Python Backend Developer, you’ll play a key role in designing, building, and deploying scalable backend systems that power our cutting-edge platforms.

Architect and develop complex, secure, and scalable backend services

Build and maintain APIs & data pipelines for web, mobile, and AI-driven platforms

Optimize SQL & NoSQL databases for high performance

Manage AWS infrastructure (EC2, S3, RDS, Lambda, CloudWatch, etc.)

Implement observability, monitoring, and security best practices

Collaborate cross-functionally with product & AI teams

Mentor junior developers and conduct code reviews

Troubleshoot and resolve production issues with efficiency

What We’re Looking For

✅ Strong expertise in Python backend development

✅ Solid knowledge of Data Structures & Algorithms

✅ Hands-on experience with SQL (PostgreSQL/MySQL) and NoSQL (MongoDB, Redis, etc.)

✅ Proficiency in RESTful APIs & Microservice design

✅ Knowledge of Docker, Kubernetes, and cloud-native systems

✅ Experience managing AWS-based deployments

Why Join Us?

At Foto Owl AI, you’ll be part of a passionate team building world-class media tech products used in sports, events, and fan engagement platforms. If you love scalable backend systems, real-time challenges, and AI-driven products, this is the place for you.

• Experience in full-cycle recruiting
• Proficiency in recruitment software and social media recruiting techniques
• Proven ability to identify and attract top talent
• Strong communication and interpersonal skills
• Ability to build and maintain strong relationships with candidates and hiring managers
• Knowledge of labor laws and regulations
• Bachelor's degree in Human Resources, Business Administration, or related field
• Experience in the travel or hospitality industry is a plus
• Professional certification in HR or recruiting is a plus
• Proven experience of 1-2 years
• Immediate joiner from the location of Noida and Delhi NCR only.

Skills Required

1. Good with React Native

2. Some who has worked on consumer Apps

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features