Founder's Office (Customer Success, saas IIT college only

Job Description:

We are looking for a dynamic HR Recruiter with 2+ years of experience in non-IT hiring. The ideal candidate should have strong communication skills and the ability to manage end-to-end recruitment processes.

Key Responsibilities:

• Handle end-to-end recruitment for non-IT roles
• Source candidates through job portals, social media, and references
• Screen and shortlist candidates based on job requirements
• Schedule and coordinate interviews with hiring managers
• Conduct initial HR interviews and evaluate candidate suitability
• Maintain candidate database and recruitment trackers
• Ensure timely closure of open positions

Key Skills:

• Good communication and interpersonal skills
• Strong sourcing and screening abilities
• Familiarity with job portals and recruitment tools
• Ability to work in a fast-paced environment

Role Description

This is a full-time on-site role located in Noida for a Logistics Sales Coordinator at First Connect Worldwide LLC. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations daily.

Qualifications

• experience in Sales and Core Sales skills
• good knowledge of lead generation
• Strong customer service and communication abilities
• Experience in sales processes and International sales
• Excellent interpersonal and negotiation skills
• Good experience in ad tech sales.
• Knowledge of freight brokerage is a Plus
• Ability to work effectively in a team environment.
• Knowledge of the logistics and transportation industry is a plus
• Bachelor's degree in Business Administration or related field

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Title: Lead Software Engineer

Experience: 4 - 12 yr

Department: Software

Reports To: Senior Software Engineer / Software Architect

Purpose of the Role

The incumbent will be responsible for designing and developing robust software solutions for products in the domains of Warehouse Automation, Industrial Automation, Robotics, and IoT. The role includes defining software architecture, ensuring scalability and performance, and mentoring the development team to drive technical excellence and innovation.

Technical Skills Required

• Proven experience in designing, developing, and deploying high-volume, scalable applications.
• Expertise in distributed systems, microservices, and central system architectures.
• Programming & Frameworks: Proficiency in Java 17+.
• Experience with frameworks such as Spring, Hibernate, Kubernetes, and RESTful APIs.
• Knowledge of JPA, MS SQL, and database modelling/design.
• Hands-on experience with GCP, AWS, or Azure for cloud architecture.
• Familiarity with virtualization and containerization technologies.
• Strong skills in data modelling and database design.
• Knowledge of secure coding practices.
• Tech stack: Java, MSSQL, MySQL, Spring Boot, Redis, Data Structures, Linux, basics of Kubernetes.

Behavioural Skills Required

• Attention to Detail (Proficient)
• Problem Solving
• Decision Making
• Collaborative approach
• Adaptability to a volatile environment
• Accountability
• Good Leadership skills

Job Responsibilities

• Understand requirements and define database and application structure under guidance of Software Architect.
• Write high-quality, scalable, and efficient code.
• Prepare Functional Requirement Documents (FRD) based on inputs from BA team.
• Guide junior and mid-level developers and provide technical support.
• Collaborate to identify and fix technical issues in UAT/Production.
• Work closely to meet project deadlines.
• Take ownership of product implementations at customer sites.
• Hands-on development for assigned modules/products.
• Handle application performance in production.
• Work with customers to understand automation requirements.
• Review and merge code changes from the team.
• Conduct sprint meetings, demos, and resolve development roadblocks.
• Optimize code for performance and efficiency.

Full Stack Engineer

About ZenTrades:

ZenTrades is a rapidly growing product startup that has established a strong foundation in the realm of SaaS (Software as a Service) business solutions, particularly in the Field Service Management software domain. Our vision is to revolutionize the trade services industry by seamlessly integrating technology, streamlining operations, enhancing customer experiences, and driving growth.

Position Overview :

We are actively seeking a seasoned Full Stack Developer proficient in React and Node to contribute to our cutting-edge projects. As a key member of our development team, you will be instrumental in shaping the user experience and functionality of our web applications. If you are a creative thinker with a strong technical foundation and a passion for crafting exceptional user interfaces, we want to hear from you.

Key Responsibilities:

Architect and Develop: Lead the design and development of robust and scalable user interfaces using React frameworks, ensuring the seamless integration of frontend components.

Code Excellence: Exhibit mastery in JavaScript and ES6+, producing code that is not only functional but also adheres to best practices, industry standards, and code quality benchmarks.

State-of-the-Art State Management: Implement advanced state management solutions using Redux or Mobx, optimizing application state for performance and maintainability.

API Integration: Demonstrate expertise in handling asynchronous operations by effectively working with RESTful APIs and manipulating data to enhance overall application responsiveness.

Responsive Design: Utilize a deep understanding of HTML5 and CSS3 to create visually stunning and responsive user interfaces that provide an exceptional user experience across devices.

Optimized Build Processes: Employ front-end build tools, including Webpack and Babel, to streamline development workflows and ensure efficient bundling, transpilation, and optimization of code.

Problem Solving: Exhibit excellent problem-solving skills, tackling complex technical challenges with a systematic and innovative approach.

Quality Commitment: Uphold a commitment to delivering high-quality code with meticulous attention to detail, ensuring the success of our projects through excellence in execution.

Qualifications:

• Proven track record as a Full Stack Developer
• Impeccable attention to detail and a relentless commitment to delivering high-quality code.
• Exceptional problem-solving abilities.
• Should know the microservice architecture and on a need basis should have the ability to automate certain workflows or tasks
• Mastery in any one of the languages - Javascript, Java, Golang, Python3 (preferably deep understanding of JavaScript).
• Should have hands-on experience in AngularJS or React.
• Should have a good understanding of relational and non-relational databases. Knowledge of MySQL and MongoDB is preferred
• Demonstrated experience with RESTful APIs and asynchronous request handling.
• Good knowledge of HTML5 and CSS3.
• Proficiency in front-end build tools, like Webpack/Babel.
• Proficiency with Backend servers
• DevOps experience with AWS and knowledge of ElasticSearch/Solr is a plus
• Descent knowledge of version control systems, especially Git.
• Familiarity with testing frameworks, such as Jest and Enzyme.

If you are a passionate and experienced Full Stack Developer looking to make a significant impact in a dynamic environment, we invite you to apply and be a driving force in our innovative projects.

We are looking for a Digital marketing expert who is deeply passionate about marketing, loves to take initiative, and is a go-getter.

The responsibilities include:

1) Search Engine Optimization

2) Media outreach

3) Developing strategies for Paid Search Engine Marketing campaigns and outbound campaigns to generate leads, 

4) Coming up with an innovative social media content strategy and executing it

5) Assessing the result of marketing efforts, communicating with the management team and improvising the plan to get the best results.

To be successful in this role, you need to be self-driven and display outstanding performance. This is an excellent career-defining opportunity for a seasoned professional who enjoys a position filled with variety, challenges, depth, and autonomy.

Octobotics is currently recruiting! You'll be working as part of our software development team. As a Full-Stack developer, you'll be working on web application development. We need your talent, collaboration, and energy to help us do big things that will inspire people all across the world. We need your innovative ideas and various backgrounds to help us imagine, create, and deliver systems that will benefit people. We are passionate about what we do, and we want you to be a part of our team as we take on new challenges at Octobotics Tech.

The full-stack developer for robotics will be:

• Collaborating with other developers on the UI's integration with new and existing hardware platforms.
• As needed, carry out other duties.
• Visualize live and simulated data.
• Develop real-time browser-based applications to support the design and development.
• In a collaborative atmosphere, you will create smart, elegant, and helpful software user interfaces and experiences for workstations.

Qualifications: required education, experience, or skills:

• Bachelor's degree in computer science, computer engineering, or related field of study, or comparable experience
• Expertise in creating user-facing software specifications and adhering to graphical specs
• Expertise with design software such as Sketch, Adobe XD, Figma, and others.
• 3 years of full-stack programming experience with Unity or QT Creator is required.
• Full-Stack design principles are well understood.
• Synthesizing function requirements into logical wireframes is something you've done before.
• The ability to work on a variety of robotic platforms
• Hands-on experience in using Node. JS, npm, Git, TypeScript, ExpressJS, Angular 10 and up, Angular Server-Side Rendering (Angular Universal)

Requisition Preferences:

• Front-end and back-end development for a web-based robotics system.

Why Work on Our Team?

We are working on next-generation maritime and aerial robotics for the future. We are developing the first Marine & Aero Robotic Platform in the World with Modular Manipulators for Autonomous Inspection & NDT even on heavily corroded surfaces (Matured Technology)/Eddy Current/Other NDT Techniques. We are a close-knit group of dreamers and doers who are willing to take risks, think outside the box, and try to accomplish the seemingly impossible.

We are ready to push the boundaries and are looking for people who want to be a part of this exciting journey. We may not promise the moon, but we will try our best to provide a conductive, non-toxic environment within a flat organization where "Every Opinion Matters."

Octobotics Tech raised its pre-Seed round from a Hong Kong-based investor and is now hiring our very first few members of the Octobotics Tech family.

Skill sets

Having Hands on experience in designing and development of e-commerce applications using hybris 5.X framework.

Possess Extensive Experience working with Spring frameworks including Spring Core, Spring MVC, Spring Security and Spring Integration.

Experience developing hybris web-based, e- commerce applications in a project-based environment.

Expertise in Core Java, web technologies like J2EE, JPA, JDBC, JSP, Hibernate, Servlets, JMS, Web Services(SOAP, WSDL, REST, JAX-WS, JAX- RS), JavaScript, Java Beans, Log4j, CSS, JUnit, Batch Programming, Unix shell scripting and Oracle.

Experience in or equivalent experience in tools and softwares like Eclipse, RedHat Developer, Weblogic, JBoss, Websphere App Server, Apache tomcat, HP Quality Center, SQL DB Access tool

Should be well acquainted with J2EE design patterns like GOF, Composite, Decorator, Facade, MVC, Singleton pattern, etc.

Extensive experience with Spring modules like IoC, Web, MVC, ORM, AOP, Spring Annotation

Knowhow on tools

• Knowledge on Java
• Atlassian tools like Jira, Confluence
• Hybris SAP Commerce Platform

Knowhow on methodologies

• Agile
• Scrum
• Experience in B2B or B2C e-commerce applications

Expected deliverables

• Possess In-depth experience in Full Life Cycle Implementations, Re- implementation and Post Implementation Support of Hybris application.
• Possess experience with hybris data & Product modelling, Flexible search using hybris APIs
• Have the experience in developing responsive GUI components using HTML, CSS, JavaScript,

JSTL and AJAX.

• Possess Extensive Experience working with Data Hub and ImpEx scripts to integrate hybris with SAP and non-SAP systems.
• Possess Hands-On experience with hybris ServiceLayer, DAOs, ModelService ,Interceptors, hybris workflow modelling, Order Management Service APIs.
• Possess good knowledge of design patterns and software development best practices

Qualitative aspects of service delivery

• Effectively communicate with client leadership and business owners within the business function and related teams to identify areas of opportunity, challenges and drive change.
• Develop a business architecture strategy based on our customers strategy and a situational awareness of various business scenarios and motivations.
• Apply a structured approach to capture perspective of the business function including, business capabilities, business and technology processes, organization & people, technology, data and information
• Strong time-management and organizational skills and the ability to work in a fast-paced environment
• Ability to learn new concepts, business processes and software quickly
• Analytical approach to problem-solving; ability to use technology to solve business problems
• Proven ability to design and optimize business processes and to integrate business processes

across disparate systems

Desired Experience

• Functional/technical proficiency with at least 5+ full lifecycle Hybris implementations and 7+ years of industry and/or consulting experience.
• At least 3-4 years of working experience with integrating Hybris with SAP.