Sr Manager - Customer Success (AdTech, B2B SaaS)

Responsibilities:

• Develop and maintain high-quality, efficient, and scalable backend applications.
• Participate in all phases of the software development lifecycle (SDLC)
• Write clean, well-documented, and testable code adhering to best practices.
• Collaborate with team members to ensure the successful delivery of projects.
• Debug and troubleshoot complex technical problems.
• Identify and implement performance optimizations.
• Participate in code reviews
• Hands-on experience with Springboot, Java 8 and above.
• 2-5 years of experience developing Java applications.
• Knowledge about at least one messaging system like Kafka, RabbitMQ etc.
• Required React developer requirements, qualifications & skills:
• Proficiency in React.js and its core principles
• Strong JavaScript, HTML5, and CSS3 skills
• Experience with popular React.js workflows (such as Redux)
• Strong understanding of object-oriented programming (OOP) principles.
• Experience with design patterns and best practices for Java development.
• Proficient in unit testing frameworks (e.g., JUnit).
• Experience with build automation tools (e.g., Maven, Gradle).
• Experience with version control systems (e.g., Git).
• Experience with one of these databases – Postgres, MongoDb, Cassandra
• Knowledge on Retail or OMS is a plus.
• Experienced in containerized deployments using Docker, Kubernetes and DevOps mindset
• Ability to reverse engineer existing/legacy and document findings on confluence.
• Create automated tests for unit, integration, regression, performance, and functional testing, to meet established expectations and acceptance criteria.

Join us as an Unlisted Stock Broker and embark on a rewarding career! The unlisted stock market, a burgeoning sector, offers vast opportunities beyond traditional exchanges, with trading volumes in India reportedly reaching around INR 25 billion monthly by 2024—a sixfold surge from previous years. Fueled by pre-IPO investments, private equity, and off-market deals, this market’s scope is expanding rapidly, presenting a lucrative field for ambitious professionals. We are forming a lean, high-performance team of unlisted stock brokers and invites young, driven individuals eager to succeed.

What You’ll Get:

20 days of intensive, hands-on sales training to hone your expertise, full support to ace the NISM certification, and real-world exposure with live clients and authentic deals.

What You’ll Do After Training:

Onboard 10 clients with a minimum investment of INR 10L each,

Make 100+ calls daily,

Meet clear performance milestones, pass the exam, and become a certified broker.

This role is your launchpad if you’re ambitious, disciplined, and hungry to prove yourself.

With limited seats available, screening starts this week—apply now to seize this opportunity in the thriving unlisted stock market!

Responsibilities: 

Plan and implement new designs 

Optimise existing user interface designs 

Test for intuitively and experience. 

Understand the business problems and work closely with the UX team and take lead in converting wireframes into intuitive visual design experiences. 

Working closely with product, business and design teams to improve the overall user experience. 

Testing UIs and user flows after development. 

Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.) 

Continually keep yourself and your design team updated with the latest changes in your industry's standards. 

Responsibilities

1. Create data funnels to feed into models via web, structured and unstructured data
2. Maintain coding standards using  SDLC, Git, AWS deployments etc
3. Keep abreast of developments in the field
4. Deploy models in production and monitor them
5. Documentations of processes and logic
6. Take ownership of the solution from code to deployment and performance

• Create new sites, features, and enhancements according to customer specifications.
• Work closely with front-end developers and customers to ensure an effective, appealing, functional and intuitive implementation.
• Write the codes using development best practices.
• Effectively contribute to all phases of the development lifecycle.
• Perform testing of features before deployment. Programmatic testing with PHP Unit framework or similar is highly value
• 3+ solid years of web development using LAMP.
• 2+ solid years of Laravel MVC framework
• Thorough knowledge of OOP/MVC with PHP and MySQL on Linux platforms.
• Solid development version control practices (GitHub, Source Tree)
• Expertise in developing and consuming REST web services.
• Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, and Testing).
• Experience with relational database design and development using MySQL.
• A communication pro - must be able to pleasantly explain technical issues to a non-technical person.
• Exhibit strong analytical and problem-solving skills.

• Coordinating all communication and discussions with technology partner, semiconductor partner, vendors, and other 3rd party companies
• Coming up with ideas to improve existing products and suggesting the potential new technology adaption to products
• Performing market reaserch, exploring ideas by working closely with various departments and coming up with new innovative features and architectures

What you need to have:

• Experience in consumer-lifestyle companies
• Good understanding of any of the product categories including Hearables (TWS, Neckbank, Headphones), Wearable (Band, Smartwatches), Alexa Speakers/Voice Assistant, Soundbars, and any other consumer electronics products
• Excellent written and oral communication skills
• Strong sense of duty and initiative    

• Experience with connecting or consuming API's (REST, SOAP, GRAPHQL)
• IPAAS/ETL experience is a huge plus. 
• An understanding of basic scripting. PHP is a plus
• Data modelling/data architecture/data warehousing experience
• Familiarity with CRM platforms
• Self-motivated, proactive team player Strong communication and interpersonal skills
• Bachelor’s Degree or higher in a related technical field

• Engage with Customer and Partner technical staff and developers to identify requirements
• Design their technical architecture and data model
• Assist & implement integrations, on-boarding, and deployment
• Verify the integrated solution with configuration audits and provide long-term support
• Onboard new customers for faster time-to-value
• Gather customer requirements, systems, data model, and custom metrics
• Recommend best-practice approaches
• Assist in other testing / QA activities in support of getting customers live
• Respond to Customer Support Service Requests and Escalations
• Maintain high customer satisfaction
• Partner with cross-functional teams
• Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
• Assist the Sales teams in setting up prospective customers for success in on-boarding
• Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
• Exhibit diplomacy, tact, and poise when working through customer issues and escalations