REVIEW CRITERIA:
MANDATORY:
- Strong Manager – Customer Success, Account management Profile
- Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
- Must have 1+ years of experience in AdTech industry
- Must have experience managing clients in the outside India market (Preferably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
PREFERRED:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
ROLE & RESPONSIBILITIES:
As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
IDEAL CANDIDATE:
- 6-8 years of experience in the internet/technology industry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
PERKS, BENEFITS AND WORK CULTURE:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
BEYOND WORK:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Shubham Vishwakarma
Full Stack Developer - Averlon
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Key Responsibilities:
● Design, develop, and maintain high-performance, scalable, and secure backend systems using Java.
● Build and maintain RESTful APIs and microservices to support application functionality.
● Collaborate closely with frontend developers to ensure smooth integration with React/Angular-based frontend systems.
● Work with both relational databases (SQL) and NoSQL databases to design data schemas, optimize queries, and maintain data integrity.
● Leverage cloud platforms (AWS, Azure, Google Cloud) to deploy, monitor, and scale applications.
● Implement and maintain containerization using Docker and Kubernetes (K8S).
● Write unit tests for both backend and frontend code to ensure code quality and reliability.
● Participate in code reviews to maintain code quality standards and mentor junior developers.
● Contribute to a culture of continuous improvement, proposing and driving best practices in backend development, testing, and deployment.
Required Skills And Experience
● Bachelors or Masters in computer science or related fields.
● 5+ years of experience in backend development, with strong expertise in Java (must-have).
● Solid experience with frontend frameworks such as React or Angular.
● Hands-on experience with RESTful APIs, Docker, and NoSQL databases (such as MongoDB, Cassandra, etc.).
● Strong experience with SQL databases (such as MySQL, PostgreSQL, etc.), including database design, optimization, and query writing.
● Familiarity with cloud platforms (AWS, Azure, Google Cloud) and Kubernetes (K8S).
● Experience in writing unit tests and understanding of test-driven development (TDD) principles.
● Strong understanding of Agile/Scrum methodologies.
Nice to Have:
● Exposure to Automation Testing Frameworks (e.g., Selenium, Cypress).
● Experience working in a SaaS (Software as a Service) environment.
● Knowledge of Agile/Scrum methodologies.
What You’ll Do
Key Responsibilities
Collaborate with vendors to gather requirements for API development and ensure
technical feasibility.
Collect API documentation from vendors; document and explain business logic to
use external data sources effectively.
Access vendor applications to create and validate sample data; ensure the accuracy
and relevance of test datasets.
Translate complex business logic into documentation for developers, ensuring
clarity for successful integration.
Monitor all integration activities and support tickets in Jira, proactively resolving
critical issues.
Lead QA testing for integrations, overseeing pilot onboarding and ensuring solution
viability before broader rollout.
Document onboarding processes and best practices to streamline future
integrations and improve efficiency.
Build, train, and deploy machine learning models for forecasting, pricing, and
optimization, supporting strategic goals.
Drive end-to-end execution of data integration projects, including scoping, planning,
delivery, and stakeholder communication.
Gather and translate business requirements into actionable technical specifications,
liaising with business and technical teams.
Oversee maintenance and enhancement of existing integrations, performing RCA
and resolving integration-related issues.
Document workflows, processes, and best practices for current and future
integration projects.
Continuously monitor system performance and scalability, recommending
improvements to increase efficiency.
Coordinate closely with Operations for onboarding and support, ensuring seamless
handover and issue resolution.
Desired Skills & Qualifications
Strong experience in API integration, data analysis, and documentation.
Familiarity with Jira for ticket management and project workflow.
Hands-on experience with machine learning model development and deployment.
Excellent communication skills for requirement gathering and stakeholder
engagement.
Experience with QA test processes and pilot rollouts.
Proficiency in project management, data workflow documentation, and system
monitoring.
Ability to manage multiple integrations simultaneously and work cross-functionally.
Required Qualifications
Experience: Minimum 4 years in hotel technology or business analytics, preferably
handling data integration or system interoperability projects.
Technical Skills:
Basic proficiency in SQL or database querying.
Familiarity with data integration concepts such as APIs or ETL workflows
(preferred but not mandatory).
Eagerness to learn and adapt to new tools, platforms, and technologies.
Hotel Technology Expertise: Understanding of systems such as PMS, CRS, Channel
Managers, or RMS.
Project Management: Strong organizational and multitasking abilities.
Problem Solving: Analytical thinker capable of troubleshooting and driving resolution.
Communication: Excellent written and verbal skills to bridge technical and non-
technical discussions.
Attention to Detail: Methodical approach to documentation, testing, and deployment.
Preferred Qualification
Exposure to debugging tools and troubleshooting methodologies.
Familiarity with cloud environments (AWS).
Understanding of data security and privacy considerations in the hospitality industry.
Role Overview:
The Partnership Associate will focus on nurturing existing partner relationships and identifying and onboarding new partners to strengthen Marmeto’s ecosystem. This role is critical for expanding strategic alliances and driving mutual growth.
Key Responsibilities:
- Manage and nurture relationships with existing partners, ensuring alignment and mutual growth.
- Identify and onboard new partners to expand Marmeto’s network.
- Develop and execute partnership strategies to drive referrals and business opportunities.
- Collaborate with partners to co-create and promote joint offerings.
- Track and report on partnership performance metrics.
- Organize and participate in partner-focused events, webinars, and campaigns.
Requirements
Key Skills and Qualifications:
- Experience in partnership or business development roles.
- Strong relationship-building and negotiation skills.
- Understanding of e-commerce platforms and ecosystems.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple relationships.
Job Description for Telecalling executive
1.Contact potential customers to promote solar energy products and services, including solar panel installation, maintenance, and energy savings.
2. Identify and qualify potential leads through phone conversations
3.Address customer inquiries, provide relevant information, and assist in setting up appointments for site assessments
4.Regularly follow up with leads and existing customers to close sales or resolve any issues.
PythonAbout Monarch:
At Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies.
With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world.
What you will do:
1. Design, implement and deliver custom solutions using the existing robotics framework.
2. Debug issues, do root-cause analysis and apply fixes.
3. Design and implement tools to facilitate application development and testing.
4. Participate in architectural improvements.
5. Work with team members in deployment and field testing.
Qualifications:
1. Bachelor’s degree / Masters in Engineering (ECE or CSE preferred)
2. Work experience of 3+ years in software programming.
3. Proficiency in Python programming for Linux based systems.
4. Full understanding of software engineering.
5. Basic Knowledge of Robot Operating System (ROS) is a plus.
6. Good understanding of the algorithms and control loops.
7. Working knowledge of Git: creating, merging branches, cherry-picking commits, examining the diff between two hashes. Advanced Git usage is a plus.
8. Knowledge of video streaming from edge devices is a plus.
9. Thrive in a fast-paced environment and have the ability to own the project’s tasks end-to-end with minimum hand-holding
10. Learn and adapt new technologies & skills. Work on projects independently with timely delivery & defect free approach.
What you will get:
At Monarch Tractor, you’ll play a key role on a capable, dedicated, high-performing team of rock stars. Our compensation package includes a competitive salary, excellent health, dental and vision benefits, and company equity commensurate with the role you’ll play in our success.
Java
GitExperience in Test Automation Using Selenium
- Understanding Test Requirements and analyzing the Application under Test(AUT).
- Generating Test Cases (Test Scripts) using Selenium Element locators and WebDriver API Commands.
- Enhancing Test cases using Java Programming.
- Debugging Test Cases and Fixing Errors.
-
Carrying out Market Research in order to keep up to date with customer trends, competitor analysis, product/service fitment as well as try to predict future trends.
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Creating and developing effective Marketing & Branding Strategies. Proactively developing comprehensive activities to leverage business development activities to support both B2B and B2C.
-
Managing Marketing Campaigns across all platforms including online and digital to ensure that products and services meet customers’ expectations and to build credibility of all brands.
-
Deep analysis of all Marketing & Branding campaigns. Ensuring scientific measurement and report generation of the effectiveness of each such campaign.
-
Closely monitoring company’s corporate website/s and social media platforms. Ensuring that we pick the conversations across each, basis which formulating and redesigning the Marketing & Branding Strategies.
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Organizing and executing on the ground events to engage with various stake holders in order to enhance Brand Equity and drive Product Sales.
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Actively and aggressively identifying new business opportunities and coming out with innovative Marketing Strategies such as campaign, event execution, partnership etc.
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Being able to develop strong understanding of performance of the products to support continual optimization of Marketing, Sales and Product Strategy.
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Collaborating, reviewing and approving all marketing materials as developed by the content/design and other external vendors
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Building and managing a rich content/collaterals that attract a qualified audience of event organizers to company’s owned properties (including blog posts, white papers, ebooks, reports, infographics, case-studies etc.).
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Growing new leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers).
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Drafting, reviewing and finalizing the sales & marketing related communications, articles, blogs, etc. for all digital platforms such as SMM, emails to internal and/or external communication, etc.
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Managing various email campaigns, including the template designs, calls-to-action, and content used in our email sends.
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Building relationships with customers, prospects, and experts/speakers.
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Managing 360 Brand Communications across all media touchpoints.
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Handling all PR related activities & communications.
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Writing, Editing, and strategizing external-facing content as directed by the Senior Leadership Team.
-
Ghost writing for senior management.
-
Working closely with the Co-Founders and the senior leadership team to grow the business.
What you need to have:
- Masters in Marketing, Business Communication, or related fields
- An Absolute Digital Devil : Should be someone for whom Digital is second home and understands all the nuances of the world wide web.
- A real Go-Getter: Should be someone who is not ready to take ‘no’ for an answer.
- Passionate and Result Oriented: Should be highly result focused no matter what the odds are.
- A Peoples Person: Needs to have phenomenal people skills and should actually love and enjoy working with people across varied demographics.
- Demonstrated flexibility to manage multiple tasks, solve problems and work effectively in a fast-paced, deadline-driven environment
- Excellent project management and communication skills
- Ability to think strategically, conceptually as well as analytically
- Ability to work with teams, both internal and external
- Sales-minded, with sound understanding of enterprise marketing principles
- Excellent written, verbal and interpersonal communication skills
- Desire to work in a team-oriented, entrepreneurial corporate environment
- Seeking an individual that is team-oriented, sound decision making abilities, collaborative, positive attitude, commercially aware, adaptable to changing priorities, change agent, continuous improvement mind set, ability to work under tight timeline
- Any other certifications in writing or business communication are an added advantage
- Complete working knowledge of designing tools such as Photoshop, Illustrator, In-design
- Familiarity with end -to-end design process, video production process, content writing process as well animation and VFX pipelines will be an added advantage
- Should be aware on the usage of external software’s and websites such as shutterstock, envato and tools like handbreak etc.
- Excellent written, verbal & technical skills
- Excellent presentation, organization, time management, and cross-department communication skills
- Ability to quickly adapt to changes and work effectively under pressure
- Excellent client-facing and internal communication skills
- Ability to think strategically and drive the business strategy
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong problem management skills
- Ability to manage multiple priorities
- Ability to interact well with people at all levels within and outside the organization
Y Media Labs is a creative technology company that helps brands re-imagine their customer experiences. Our mission is to export the Silicon Valley mindset to the rest of the world.
We create digital products with purpose that have a lasting impact on users' lives and clients' businesses. We are a team of dreamers and doers united by a simple idea: If we make a difference for your customers, we will make a difference for your business too. And it works. Since 2009, we have led early-stage startups and top-tier brands to "wow" their customers with best-in-class digital products and experiences. The Wall Street Journal calls us “YML is one of the most innovative companies in Silicon Valley.”
Through next-generation technologies and world-class design, we help brands like Apple, PayPal, L'Oreal, Home Depot, Kaiser Permanente, State Farm, First Republic Bank develop solutions that drive major business outcomes. Founded in 2009, Y Media Labs is headquartered in Silicon Valley with four offices worldwide including Atlanta, Indianapolis, Bangalore & Sao Paulo.
We came of age with the invention of the app store. We have mobile in our DNA. We create solutions across the digital ecosystem. Unlike agencies who are born desktop, we are deeply connected to how consumer perception has shifted thanks to the mobile lifestyle. We have
built and launched 207 products, delighted over 407 million users, built over 200+ apps, work with 30 Fortune 500 clients, been responsible for over 400 billion transactions through our work and generated over $200 billion in transactions for our clients, and been featured on the app store over 700+ times!
- Portfolio of our work can be found @ ymedialabs.com/work
- Live look into our engineering team @ medium.com/ymedialabs-innovation • Live look into our design team @ dribbble.com/ymedialabs
Our team in Bangalore is close to 250 strong, and we are growing in a variety of ways. Our goals include a culture of excellence and we are looking to transform the team to be one of the best tech teams in Bangalore.
We are looking to hire multiple Android Engineers at different levels to help us code the world class apps we are creating. If you are a mobile engineer looking to build apps that will be used by millions of consumers worldwide, build apps for brands that you can be proud to show to your family and friends – you need to join us!
We are looking to hire Engineering Manager - Frontend for our team in Bangalore. If you are excited about building products that will be used by millions of consumers worldwide, building products for brands that you can be proud to show to your family and friends - you need to join us!
Responsibilities:
- Lead and coach a group of engineers in delivering scalable, flexible and secure features to our customers.
- Leading engineering teams composed of backend, frontend, iOS, Android developers and QA.
- Deep dive into work of your team, review the code submitted by your team, and resolve the root cause of problems.
- Coach your team members how to increase the quality of their code based on real examples.
- Involve in hiring for your teams.
- Drive a continuous improvement process - introduce new tools & automations based on real data analysis
- Represent the team to engineering groups internally, to executive leaders in various functional groups within YML, to current and future customers, and to our partner organizations.
- Build a diverse team while fostering a collaborative and inclusive environment.
- Collaborate with Product/Project Managers to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
- Manage the development pipeline to deliver features on schedule while maintaining high bar for quality.
- Closely Interact with other functions such as PM/Product, Design, UI/UX, Architecture, QA, and deliver planned features
- Deliver Web, Android and iOS applications with integration to backend services deployed on the cloud with high quality and responsiveness.
- Create strong practices around test driven development, automating delivery of apps to the marketplace with strong CI/CD practices.
- Play the role of an unblocker in a tight scrum environment.
- Prioritize to manage ad-hoc requests in parallel with ongoing projects.
Requirements:
- Should be able to help other developers with challenges, problem solving, and help achieve milestones as per plan.
- Hands on with programming with 50%+ of bandwidth going into modules owned.
- A highly talented developer with 10+ years of hands-on experience
- Primarily in web application development experience using, JAVA, Angular, ReactJS, Python, GO.
- Working with MVVM, MVP, MVC patterns.
- Additional Mobile development experience Android, Kotlin, iOS, Swift, Objective C will be a bonus.
- Must have at least 3+ years of experience in an engineering management role, and a clear record of success prior to that as a senior/staff engineer.
- Must be compelling and clear communicator, able to represent your team to internal and external audiences with differing levels of technical fluency.
- Ability to handle multiple competing priorities/projects in a fast-paced environment.
- Good Analytical, Problem solving and Debugging skills.
- Hands on experience in Designing, Coding and release management.
- Continuously increasing your team's work quality & performance.
- Experience with writing and maintaining unit-tests, functional tests, and CI/CD pipelines.
- Ability to think from a product mindset.
Nice to Have:
- Hands-on cloud development experience.
- Qualification - B. Tech/M. Tech/MCA (IT/Computer Science).
- Years of Exp - 9+.
- Must be passionate about designing for web and social media
- Must have experience in Facebook & Google Ad Graphics
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies (such as InDesign, Illustrator, Coreldraw and Photoshop)
- A keen eye for aesthetics and details
- Excellent communication skills, Must be quick in understanding and implementing ideas
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
- With Good Communication Skills
- Candidates from Marketing Agency can apply.
- Immediate with 15 days joinees preferred.
- An ideal candidate would be someone who handles end to end digital marketing
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon