REVIEW CRITERIA:
MANDATORY:
- Strong Manager – Customer Success, Account management Profile
- Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
- Must have 1+ years of experience in AdTech industry
- Must have experience managing clients in the outside India market (Preferably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
PREFERRED:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
ROLE & RESPONSIBILITIES:
As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
IDEAL CANDIDATE:
- 6-8 years of experience in the internet/technology industry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
PERKS, BENEFITS AND WORK CULTURE:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
BEYOND WORK:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
![[x]cube LABS](/_next/image?url=https%3A%2F%2Fcdnv2.cutshort.io%2Fcompany-static%2F639877aa0ad87e002533a1c5%2Fuser_uploaded_data%2Flogos%2Fx_whiteB_eeCk0gqs.png&w=256&q=75)
ROLE & RESPONSIBILITIES:
- To coordinate with the sales team to deliver proposals, solutions etc. (including Request for proposals, request for information, idea and solution generation, road-map creation, and more)
- Coordinate with the tech team to generate appropriate project estimates and to come up with execution timelines and milestones.
- Where relevant, support sales team by presenting solution to prospects and clients.
- Ensure that the proposed (technical) solution is suitable for development, its associated architecture and also get the timelines required to develop the proposed scope.
- To build knowledge repository for further business development.
- To prepare case studies of all projects.
- Be updated with latest industry and technology trends, and to market research.
- Conduct account specific research on key accounts.
- Create solution frameworks for industries / domain we choose to play in.
- Provide support to sales team for any presentations and collaterals on our service offerings.
- Create and maintain a catalogue of service offerings along with necessary collateral in terms of presentations, documents etc.
QUALITIES & QUALIFICATIONS:
- Strong communication skills, written as well as oral
- Good sense of design
- Strong analytical and problem-solving capabilities
- Familiarity with digital technologies (trends, key players, and more) as well as with software -
developmentprocess, methodologies, standard practices and conventions, and so on.
- MBA from a reputed institution
- Strong research skills, especially with regard to scanning financial reports, industry data trends,
and so on.
Sales team leader
Roles and Responsibilities:
Creating an inspiring team environment with an open communication culture.
Setting clear team goals.
Oversee day-to-day operation.
Monitor team performance and report .
Motivate team members.
Generate sales through customer referrals.
Review the sales team performance and explore sales improvement initiatives to achieve the sales targets for the project.
Conduct sales review meetings with the sales team on a periodic basis.
To recruit good quality prospective sales candidate and ensure that they are completing probation in order to achieve the sales target set by the company.
Python
Django
FlaskA small description about the Company.
It is an Account Engagement Platform which helps B2B organizations to achieve predictable revenue growth by putting the power of AI, big data, and machine learning behind every member of the revenue team.
Looking for PYTHON DEVELOPER.
We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida.
Location:
Head Field Solutions Pvt. Ltd
B-8, Sector 59 (Noida)
Job Profile:
It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.
Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.
Roles & Responsibilities:
- The primary focus is to bring new business from new and existing clients.
- Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
- Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
- Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.
- The candidate should:
- Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.
- Cold calling and Market research to locate the potential Vendors/Clients.
- Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns.
- Expertise generating new business for IT Staff Augmentation Services.
- Excellent interpersonal, rapport-building and negotiation skills.
- Expert in Delivery Management / Client Servicing.
Desired candidates profile:
The candidate must possess a proven ability to prospect, develop business and build relationships.
- 0-3 years of experience as BDE/BDM in US Staffing.
- In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
- Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.
Benefits:
- Employee friendly Corporate Work culture
- Excellent Salary structure
- Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off
- Best in class infrastructure
- In-House Meals are available.
- Strong recognition for our employees, giving them excellent career path.
Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking, and social media.
2. Calling 65-70 leads every day
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)
7. “Go the extra mile” to drive sales
Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome) from 2018-2023
Minimum Education:- BBA,BMS,BBM,MBA(Marketing) and B.COM,B.TECH with relevant sales experience.
PHP
Laravel
CodeIgniterJob Purpose: We Are Looking For A Laravel Developer Who Is Dedicated To The Craft, Writes Code That Theyare Proud Of And Can Hit The Ground Running. Qualification: Any IT Graduate Responsibilities:
• Write “Clean”, Well-Designed Code.
• Contribute In All Phases Of The Development Lifecycle.
• Develop And Deploy New Features To Facilitate Related Procedures And Tools If Necessary. Skills Required:
• Hands On Experience In Core PHP.
• Good Experience In Laravel Is Must.
• Good Command Over PHP Framework Like Codeigniter Is An Added Advantage.
• Excellent Knowledge Of MySQL.
• Good Knowledge Of Relational Databases, Version Control Tools.
• Should Be Able To Develop Web Services.
• Knowledge Of Object Oriented PHP Programming And MVC Pattern.
• Good Command Over AJAX/JQuery/HTML/CSS
iOS App Development
Swift
Objective CExpert experience developing multiple commercial-grade mobile applications iOS using native languages (Objective-C / Swift, Xcode or Java).
- Demonstrated knowledge of best practices for IOS or Android. Strong experience developing multithreaded applications.
- Solid knowledge of mobile OS architecture - in areas of: UI, memory management, data storage, application management by OS and cybersecurity.
- Experience with charting of data (scientific or medical data is preferred), either custom-developed or third-party charting libraries.
- Experience with UI development of mobile application (scalable for different screen resolutions and localization).
- Demonstrate initiative in all areas of work - proactive in identifying shortfalls in requirements, design or code.
- Experience working with continuous integration.
- Experience working with cross-functional teams.
- Excellent communications skills (verbal and written). High-quality SDD/design and implementation documentation skills a must.
- Experience with unit-testing and test automation preferred.
- Must have apps published in either Apple/Google store.
Requirements and Qualifications:
- Bachelor’s degree or higher in computer science, information technology or related field
- Evidence of continuing education, such as technical certifications, a plus
- Minimum 7 years’ experience in Information Technology field
- Minimum 4 years’ experience in mobile application development
- Prior experience working in an FDA regulated environment, a plus
- Ability to work in high-pressure, deadline driven environment
Note : Please do share link of the Mobile App developed on Live in Apple store.
PHP
HTML/CSS
AngularJS (1.x)Laravel- Proficient with Laravel & Codeignitor Framework
- Have good database structures and algorithm platform
- Knowledge about OPP, MVC, RESTful
- Knowledge about HTML, CSS, JavaScript, AngularJS, ActiveJS, NodeJS, JQuery is an advantage
- Have experiences using GIT
- Use fluently one of relation database administration: Oracle, MySQL
To Sale product
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon