
ABOUT INCRUITER
InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.
InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.
ROLE OVERVIEW
We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.
Roles and Responsibilities:
● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.
● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.
● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.
● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.
● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.
● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.
● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.
WHAT WILL YOU NEED TO SUCCEED?
● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.
● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.
● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.
● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.
● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.
● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Similar jobs
JOB TITLE - SENIOR WEB DEVELOPER
KEY RESPONSIBILITIES
Roles and Responsibilities
· Developing Content Management System.
· Designing and building the website front-end.
· You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.
· Building wireframes and designs for website before execution.
· Ensuring the alignment of web design and user experience, Able to interact with team and understand functional requirements and create design documents for new features.
· To work in teams alongside back-end developers, graphic designers, and user experience designers to ensure all elements of web creation are consistent.
· Utilizing a variety of markup languages to write web pages for e.g., HTML, CSS, JS
· Review app and feature coding and plan future website upgrades with the development team.
· Troubleshooting content issues.
· Assure that all user input is validated before submitting to back-end
· Generating WordPress themes and plugins.
· Conducting website performance tests.
QUALIFICATIONS AND COMPETENCIES
· Bachelor’s degree in computer science or a similar field.
· Proven experience as a Full Stack Developer or similar role.
· Experience designing and developing responsive design websites.
· Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
· Knowledge of code versioning tools including Git, Mercurial, and SVN.
· Experience working with debugging tools such as Chrome Inspector and Firebug.
· Good understanding of website architecture and aesthetics.
· Excellent communication and teamwork skills
· Great attention to detail
· Organizational skills
· An analytical mind
KEY RESULT AREAS FOR THE ROLE
· Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
· Ability to convert comprehensive layout and wireframes into working HTML pages.
· Helping formulate an effective, responsive design and turning it into a working theme and plugin.
· Accessibility and performance optimizations of websites across devices.
· Building reusable components and front-end libraries for future use.
Greetings from VEST Software
About VTEST
Founded in 2015 in Pune, VTEST (www.vtestcorp.com) is a pure-play Software Testing services firm based out of Pune, India registered in Atlanta, US and Melbourne, Australia and recognized with Great Place to Work & NASSCOM certified. VTEST works with clients across the globe and employs Manual and Automation Testers to implement best testing practices for all types of testing. Our testers work Remote or from VTEST and client offices across India and international locations.
We are seeking a skilled Manual QA Tester with Salesforce testing experience to join our QA team. The ideal candidate will have a strong foundation in manual testing methodologies along with hands-on experience testing Salesforce-based applications along with BDD/Gherkin syntax and excellent communication skills are essential for this role.
Job Skills: Manual_Salesforce Testing with BDD/Gherkin and AI usage.
Work Location: Work from Office - Viman Nagar, Pune
Work Mode: Hybrid (3 days in a week)
Qualifications: Any Graduate (Yes, at VTEST we accept ANY Graduate irrespective of Specialization, College, University. If you can TEST then apply to VTEST)
Years of Experience: 4 to 6 Years
Joining Availability - Immediate to 30 days
Required Skills:
- 4 - 6 years of manual testing experience with at least 2+ years in Salesforce application testing.
- Strong knowledge of Salesforce CRM (Sales Cloud/Service Cloud).
- Salesforce certification (e.g., Salesforce Administrator or Platform App Builder) is a strong plus.
- Proficiency in writing test cases, test plans, and understanding end-to-end business workflows.
- Experience with BDD frameworks (Cucumber/Gherkin) is mandatory.
- Worked on AI testing.
- Familiarity with Agile/Scrum environments.
- Excellent verbal and written communication skills – must be able to effectively articulate issues and collaborate with teams.
What You Will Do:
- Understand and analyze business requirements, functional specifications, and technical documentation.
- Design, develop, and execute comprehensive manual test cases for Salesforce and integrated applications.
- Conduct various types of testing – functional, regression, UI, integration, and system testing.
- Validate Salesforce configurations, customizations (Apex, Visualforce, Lightning components), workflows, and reports.
- Collaborate with business analysts, developers, and stakeholders to ensure quality deliverables.
- Participate in defect triage meetings and drive issues to resolution.
- Use tools such as JIRA, Zephyr, or similar for test management and defect tracking.
- Create and maintain test documentation, test data, and testing metrics.
VTEST is an Equal Opportunity Employer. As a policy, VTEST provides equal employment opportunities, without any discrimination on the grounds of age, color, disability, marital status, nationality, race, religion, sex, sexual orientation. VTEST strives to maintain a work environment that is free from any harassment based on above considerations.
Below are a few links for you to refer to and know more about VTEST, our employee-friendly policies, our work ethics, and standards to start with -
Website www.vtestcorp.com
LinkedIn https://www.linkedin.com/company/vtest/
Facebook https://www.facebook.com/vtestcorp
Instagram https://www.instagram.com/vtest_software/
Twitter https://twitter.com/vtestcorp
Java Developer JD:
- Strong hands-on code development experience in JAVA 14+, Restful Service, Spring Boot, JDBC Template.
- Experience in SQL scripting
- Experienced in developing and deploying web applications using Spring MVC and Spring boot.
- Hands on experience in one of the IDE’s – Eclipse or IntelliJ
- Experience with Tools- Maven, Jenkins
- Experience in entire software development life cycle from analysis, coding, testing, debugging and publishing using GIT
- AWS Services will be an added advantage
- Experience Kafka, K8s and Containerswill be an added advantage
Excellent communication, interpersonal & analytical skills with proven abilities in resolving the complex software issues.

Position: Architect (Typescript and JavaScript)
Experience: 10 Years
Location: Remote, India.
Immediate joiners are preferred.
Roles and Responsibilities:
* Architectural Support: the design, documentation and architecture of scalable software solutions using TypeScript and related technologies.
* Stakeholder Engagement: Collaborate with stakeholders to identify and define project requirements, translating them into technical specifications.
* Development Oversight: Engage in hands-on development, focusing on both new feature implementation and maintaining existing applications (50% development).
* Team Collaboration: Work closely with our development team to provide architectural guidance and ensure best practices are followed.
* Support and Mentorship: Mentor and support other development teams by providing architectural guidance and troubleshooting assistance (50% support).
* API Development: Create and optimize GraphQL APIs
* Code Quality: Write clean, maintainable code following best practices, including unit testing and code reviews.
* Troubleshooting: Debug and troubleshoot issues in existing applications to improve performance and reliability.
* Documentation: Maintain comprehensive documentation of code and processes.
* Collaboration: Work with cross-functional teams to ensure alignment and understanding of project requirements.
* AWS Integration: Utilize AWS services (e.g., Lambda, S3) for application deployment and management.
* Messaging Services: Experience with Kafka or other messaging services for event-driven architectures and data streaming.
* Continuous Improvement: Stay updated with emerging technologies and participate in team knowledge sharing.
Skills & Qualifications:
* 10+ years of experience in software development, with a strong focus on architecture and design.
* Proven experience in leading development teams and architectural design.
* Strong knowledge of JavaScript and TypeScript.
* Experience with RESTful APIs and GraphQL.
* Proficiency in AWS services and cloud-based development.
* Understanding of version control systems (e.g., Git) and collaborative workflows.
* Strong problem-solving skills and attention to detail.
* Excellent communication skills, capable of explaining technical concepts clearly.
* Familiarity with agile methodologies and the software development lifecycle.
* BA/BS in Computer Science, Engineering, or a related field.
Skills Required:
- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills
Experience – 5+ years
Job Location- Hyderabad
Mode of Work- Work from office
Eligibility Criteria
Should have an aggregate of 60% in the academics till date.
Any Graduate/Post Graduate.
Frontend Developer (React JS & Next JS)
Primary Skills: Next JS, Angular JS 8, MERN Stack, HTML 5, CSS3, Bootstrap 5, Java, Relational and NonSQL Database (added advantage) (SQL and Mongodb), JIRA
Required skills, Roles & Responsibilities
Developing new user-facing features using React.js
Building reusable components and front-end libraries for future use
Translating designs and wireframes into high quality code
Optimizing components for maximum performance across a vast array of
web-capable devices and browsers
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
Good knowledge of HTML5 and CSS3 with Bootstrap5
Good working Knowledge of Angular JS, Node.js and Next JS
Thorough understanding of React.js and its core principles and implementations
Experience with popular React.js workflows (such as Context API, Hooks, Flux and Redux)
Familiarity with newer specifications of Ecma Script
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Knowledge on Database (Relational and No SQL Database) is highly recommended
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Familiarity with code versioning tools such as Git and SVN.
Leading the team in the correct direction
Preparing the necessary technical and non-technical documents
Assisting the team in internal auditing and external auditing if needed
Code Reviews and Code deployments (as he will be doing the changes in the live window for now and push the
changes to Prod)
Assisting the QA team in testing and making them understand the business requirement
Simplilearn is growing quickly and we are looking to bring in an ASSOCIATE DIRECTOR
who would play an important role in the Enterprise sales team ensuring business growth through new strategic client acquisitions across UK and Europe.
You’ll be involved in building relationship across key identified prospects, developing Go-to-Market strategies, managing the sales cycle and achieving the revenue and margin targets.
If that sounds like you, apply to join us.
ABOUT THE COMPANY
Simplilearn Solutions Pvt Ltd. provides an outcome-based online training across digital
technologies and has helped more than 1 million professionals and 1000 companies across 150
countries to get trained, acquire certifications, and reach their business and career goals. Our
training courses are designed and updated by 2000+ renowned industry experts. Our blended
learning approach combines online classes, instructor-led live virtual classrooms, project work,
and 24/7 teaching assistance.
Our vibrant community of experts and certified professionals is a powerful resource pool of tips,
tricks, and insightful advice. More than 40 global training organizations have recognized us as
an official provider of certification training. We have been named the 8th most influential
education brand in the world by LinkedIn.
Responsibilities
- Developing and executing a go-to-market (GTM) plan for the markets.
- Identifying and establishing a partner network comprising of Distributors, Channel Partners and Resellers.
- Working closely with the marketing team to plan activation activities for brand building and lead generation.
- Actively prospect, qualify and develop a sales pipeline including B2B (University/Corporate) accounts to meet monthly / quarterly / annual revenue targets.
- Mining existing accounts for upselling and cross selling opportunities.
- Handling inbound enquiries.
An ideal candidate will be…
- Responsible for enterprise business across UK and Europe through account mining and hunting.
- Managing and developing a partner network across countries.
- Developing a marketing plan and calendar of activities for brand building and lead generation
- Actively prospect, qualify and develop sales pipeline to meet monthly revenue targets
- Handling the complete sales cycle from product demo to closure
- Understanding client requirements and working with cross functional teams - pre-sales, solution architect and customer success teams to ensure a smooth and quick sales cycle
Desired skills
- Having 8+ years of experience in selling into UK and Europe geographies
- Experience of selling software products/Ed-Tech to the above-mentioned markets
- Handled revenue targets of USD 1 Million and above
- Excellent communication skills
- MBA (Preferably Tier 1) along with an engineering degree would be preferred
We are looking to hire an Angular Developer to join our dynamic team. You will be responsible for creating a top-level coding-base using Angular best practices. Your role will require you to implement an exciting fixes or creating a new modules based on the requirtments provided.
To ensure success as an Angular Developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, a top-class Angular Developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.
AngularJS Developer Responsibilities:
- Designing and developing user interfaces using Angular8 or above with best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for Angular projects.
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
AngularJS Developer Requirements:
- Bachelor’s Degree in Computer Science, Computer Engineering or similar.
- Previous work experience as an AngularJS Developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code.
- Experience using JavaScript building tools like Gulp or Grunt.
- Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS & Angular 8+.
- Excellent project management skills.
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
A leading Indian Pharmaceutical MNC is looking for a ZSM to take care of its FMCG portfolio of Personal Care, Baby care and Food & Beverages businesses in Southern states of India.
He would be taking care of all sales/ revenue generating activities in the zone by leading a team of ASMs to drive trade & marketing initiatives and drive retail expansion profitably.
He would be responsible for the distribution in General Trade for the Zone. Would be responsible for best daily, weekly, monthly review mechanisms within the team and ensure all trade initiative reporting is conducted in time and for100% utilisation of SFA and DMS.
Working experience in the state of Karnataka or Kerala is essential.








