Manager - Customer Success (AdTech, B2B SaaS),

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient. 

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry. 

Visit us at https://www.shipthis.co 

JOB DESCRIPTION 

Job Overview: We are seeking a highly skilled Software Tester to join our dynamic and fast-paced team. As a Software Tester, you will be responsible for ensuring the quality of Shipthis' ERP software by designing and executing tests, identifying and documenting bugs, and verifying fixes. You will work closely with our developers and project managers to ensure timely delivery of high-quality software. 

What You'll Be Doing 

• Design and execute comprehensive test plans for Shipthis' ERP software, including unit tests and end-to-end tests  
• Identify, document, and track defects found during testing and verify fixes  
• Design, develop, and execute automated test scripts using industry-standard testing tools. Ensure efficient and effective test coverage for both new features and regression testing. 
• Collaborate with developers to resolve issues and improve the quality of software 
• Work closely with project managers to ensure timely delivery of software  
• Participate in continuous improvement efforts to enhance the testing process and increase efficiency  
• Keep up to date with emerging trends and technologies in software testing 

Requirements: 

• Proficiency in JavaScript and experience writing unit tests and end-to-end tests using modern JavaScript testing frameworks 
• Experienced in automated testing tools such as Selenium, JUnit, TestNG, Cypress or similar. 
• Documentation of test cases and regular update of Test Scripts and Test Data 
• Knowledge of Angular and Python is required 
• Strong analytical and problem-solving skills 
• Attention to detail and ability to identify and track issues effectively to closure 
• Ability to work independently and as part of a team 

Who can apply 

• Bachelor’s/master's degree in engineering/ computer science or any other domain with a strong orientation toward computer programming as part of the coursework or projects 
• Experience in end-to-end Manual/Functional testing of applications (preferably SaaS platforms) 
• Have relevant skills and interests. 
• Female candidates returning to work after a career break are strongly encouraged to apply  
• Can start the job immediately.  

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.  

JOB SYNOPSIS 

• Job Role: Software Tester 
• Location: Bangalore 
• Job type: Full-time, permanent  
• Experience: (2-5) years 
• Industry Type: Software Product 
• Functional Area: Software Development 

We are looking for a talented and creative UI/UX Designer to join our team. You will be responsible for designing intuitive, user-centric digital experiences that are both functional and visually engaging. From wireframes to prototypes to final UI designs, you’ll help shape how users interact with our products.

Responsibilities:

• Conduct user research and analyze user behavior to inform design decisions.
• Create wireframes, user flows, mockups, and interactive prototypes.
• Design responsive web and mobile interfaces that align with product goals and brand identity.
• Collaborate with product managers, developers, and stakeholders to implement designs.
• Conduct usability testing and gather feedback to iterate and improve UX.
• Stay updated on design trends, tools, and best practices.

Requirements:

• Proven experience as a UI/UX Designer or similar role.
• Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar.
• Strong portfolio showcasing UI/UX projects.
• Understanding of responsive design and accessibility best practices.
• Knowledge of design systems and component-based design.
• Good communication and collaboration skills.

Nice to Have:

• Motion design or animation skills.
• Familiarity with tools like Webflow, Framer, or other no-code platforms.

What We Offer:

• Competitive salary or hourly rate
• Flexible working hours
• Opportunity to work on impactful, real-world projects
• Creative and supportive team environment

mail me your CV and portfolio at hr @ hookux.com

As an eCommerce Website Developer at Ranka Jewellers, you will be responsible for the development, management, and optimization of our online jewelry store. You will collaborate with our design and marketing teams to ensure that our website reflects the luxurious and timeless nature of our products while providing a smooth, secure, and enjoyable shopping experience for customers.

Key Responsibilities:

• Develop & Maintain: Build and manage the eCommerce website, ensuring it reflects the brand’s luxury image while being functional, intuitive, and easy to navigate.
• Platform Expertise: Work with platforms such as [Shopify, WooCommerce, Magento, etc.], ensuring smooth integration with our existing systems and tools.
• Responsive Design: Implement responsive designs that provide an optimal user experience across all devices—desktop, mobile, and tablet.
• Payment & Shipping Integration: Ensure seamless integration of payment gateways (e.g., Razorpay, Paytm, etc.) and shipping providers, with secure transactions.
• SEO & Performance Optimization: Implement best practices for eCommerce SEO to enhance online visibility and drive organic traffic. Optimize website performance, load speed, and security.
• UI/UX Enhancements: Continuously improve the user interface (UI) and user experience (UX) of the website, aligning it with the luxury aesthetic of Ranka Jewellers while making the purchasing process as simple as possible.
• Product Management: Regularly update and manage product listings, images, descriptions, pricing, and promotions, ensuring everything is accurate and up-to-date.
• Analytics & Reporting: Monitor and analyze key website performance metrics (e.g., sales conversion, traffic) to inform decisions and identify areas for improvement.
• Collaboration: Work closely with our marketing and design teams to create promotional campaigns, seasonal launches, and online events, ensuring technical execution aligns with the brand vision.

Requirements:

• Proven experience in eCommerce website development, with a strong portfolio showcasing previous work (experience in jewelry or luxury goods is a plus).
• Proficiency in web development languages like HTML, CSS, JavaScript, and PHP.
• Familiarity with leading eCommerce platforms like Shopify, WooCommerce, Magento, or similar.
• Strong knowledge of SEO principles and eCommerce-specific SEO strategies.
• Experience integrating payment gateways, shipping solutions, and third-party plugins.
• Familiarity with Google Analytics, Google Tag Manager, and other performance tracking tools.
• Attention to detail with an eye for design, ensuring the website reflects the high-end nature of Ranka Jewellers.
• Strong problem-solving skills with the ability to handle multiple tasks and deadlines effectively.
• Ability to work independently while collaborating with cross-functional teams.

Preferred Qualifications:

• Experience with advanced JavaScript frameworks (e.g., React, Vue).
• Knowledge of cloud hosting platforms (AWS, Google Cloud, etc.) or website security best practices.
• Understanding of the luxury jewelry market and the unique needs of online jewelry sales (e.g., high-resolution product photography, secure transactions, customization options).
• Ability to suggest and implement innovative features to improve the shopping experience for customers.

Why Ranka Jewellers?

• At Ranka Jewellers, you will have the opportunity to work with a passionate and talented team in a fast-growing company that values creativity, craftsmanship, and customer satisfaction. We offer a competitive salary, flexible work arrangements, and an opportunity to contribute to the digital transformation of a trusted brand in the jewelry industry.

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Roles and Responsibilities:

• Strong experience with programming microcontrollers like Arduino, ESP32, and ESP8266.
• Experience with Embedded C/C++.
• Experience with Raspberry Pi, Python, and OpenCV.
• Experience with Low power Devices would be preferred
• Knowledge about communication protocols (UART, I2C, etc.)
• Experience with Wi-Fi, LoRa, GSM, M2M, SImcom, and Quactel Modules.
• Experience with 3d modeling (preferred).
• Experience with 3d printers (preferred).
• Experience with Hardware design and knowledge of basic electronics.
• Experience with   Software will be preferred.ss

Detailed Job role (daily basis) done by the IOT developer.

·        Design hardware that meets the needs of the application.

·        Support for current hardware, testing, and bug-fixing.

·        Create, maintain, and document microcontroller code.

·        prototyping, testing, and soldering

·        Making 3D/CAD models for PCBs.

Company Overview:

An 8-year-old IT Services and consulting company based in Hyderabad providing services in maximizing product value while delivering rapid incremental innovation, possessing extensive SaaS company M&A experience including 20+ closed transactions on both the buy and sell sides. They have over 100 employees and looking to grow the team.

Location: Hyderabad and Bangalore (Remote after 3 months WFO)

Budget: 25-45LPA

Position: Senior Full stack Dotnet Developer with React

Experience: 8+ years of commercial experience

Mandatory skills: C#, Asp.Net MVC and WebAPI, React, OOPs

Role: Individual Contributor

Interview Process:

Offline Tech Test 

Customer technical Round

CTO Discussion

Are you passionate about content and social media? Would you like to put your creativity and knowledge into practice? Are you someone who can interview random people on the street and make it entertaining? Are you the one who is skilled at shooting, editing and making videos? Are you  a real digital addict that is available part time for a duration of 6 months? Are you currently in your bachelor's degree studying business or communications? 

Then our Social Media Specialist position might be just for you! We are looking for a hungry intern with a strong interest in digital and who is ready to give 110% in a fast-paced cross-functional work environment (remote). You are flexible, curious, entrepreneurial and do not shy away from responsibilities.

A few words about us: 

India's first disruptive EdFinTech start-up for pre-teenagers- Good Good Piggy is an online piggy bank and behavioral rewards platform...doubling up as an investment channel to build financially responsible children! 

What Would You Do During Your Internship

• Create engaging reels and tiktok (and/or outsource this effectively)for our social media platforms
• Help manage the day-to-day handling of all social media channels including LinkedIn, Facebook, Twitter, Instagram, and TikTok, adapting content to suit different channels
• Manage and facilitate social media communities by responding to social media posts and direct messages
• Research and evaluate the latest trends and techniques in order to recommend improvements to increase performance of our social media platforms.
• Creating entertaining, interesting and fun reels to help increase the reach, impressions and followers of our digital audience(s). 
• Writing and creating (video) content in English and Hindi.

What Do You Need To Succeed

• You live and breathe social media
• You are a fluent English speaker and possess outstanding copywriting skills
• You have an eye for video editing and shooting, and can design visuals for social media posts (Canva)
• You take initiative and are consistently proactive
• You have a creative mind, and you are a good organizer.
• You are highly organized and detailed-oriented
• You are a team player and able to work independently.
• You are a positive person, eager to learn and grow
• It’s a big plus if you’ve already had some hands-on experience running Social Media channels for another organization
• You are available 10 hours a week, and can respond to the deliverables assigned to you proactively 
• You are interested in working in an internationally oriented environment

What Would You Get

• Access to India’s fastest-growing Fin-tech network
• Lots of room for personal and professional development
• A tall stipend of Rs. 4500/ pm
• An international team and lots of banter! 
• Experience, and an opportunity to grow within and outside our company

• At least 6+ years of experience in Manual Testing
• At least 3+ years of experience in Automation Testing using Selenium / Cucumber / Karate Frameworks.
• Strong inclination towards delivering quality software.
• Should be a good team player. Should have experience working in Agile Scrum Teams.
• Excellent communication skills
• Experience working in Agile Methodology.
• Good understanding of Data-Driven, Keyword Driven, and Hybrid Framework
• Experienced in writing SQL queries.
• Experienced in Test Life cycle and Bug Life cycle.