Key Account Manager

Role & Responsibilities

• Define and evaluate user workflows, journeys, and interaction flows for digital products
• Create low to mid-fidelity wireframes or prototypes purely for concept validation and usability testing
• Conduct usability testing, prototype testing, and concept validation sessions with users
• Identify friction points, usability issues, and workflow gaps before product development
• Translate business and product ideas into testable concepts and scenarios
• Work closely with Product Managers and Engineering teams to validate feasibility and improve workflows early in the lifecycle
• Iterate on workflows and concepts based on user feedback, testing insights, and behavioral observations
• Provide clear, actionable recommendations to improve product experience and usability

Ideal Candidate

• Strong Usability / UX Testing and Validation Profiles
• Mandatory (Experience 1): Must have 3+ YOE in product validation, usability testing, design thinking, or experience testing roles, working on digital products
• Mandatory (Experience 2): Must have hands-on experience in designing user journeys, workflows, and interaction flows for web or mobile applications
• Mandatory (Experience 3): Strong experience in creating wireframes, low-fidelity and high-fidelity prototypes using tools such as Figma, Adobe XD, Sketch, or similar
• Mandatory (Experience 4): Must have practical experience conducting usability testing, prototype testing, and concept validation with users before product release
• Mandatory (Experience 5): Experience in identifying usability issues, user friction points, and iterating designs based on feedback and testing insights
• Mandatory (Skills 1): Strong understanding of UX principles, interaction design, information architecture, and design thinking methodologies
• Mandatory (Skills 2): Ability to translate business requirements into intuitive, user-friendly design solutions and prototypes
• Mandatory (Skills 3): Basic understanding of user behavior and usability heuristics to improve overall product experience
• Mandatory (Tools): Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, InVision, or similar tools
• Mandatory (Company): Candidates from B2C consumer-facing digital product companies, fintech, e-commerce, or product-driven organizations preferred
• Mandatory (Note) - This is NOT a UI/UX Design role. We are looking for Usability / Design testing candidates who specialize in testing product concepts, validating workflows, and creating prototypes purely for experimentation and usability testing
• Preferred (Skills): Exposure to A/B testing, user research methods, design systems, or behavioral analysis is a plus

Associate (Post-Sales SaaS / Customer Onboarding Engineer) Profiles

Mandatory (Experience 1): Must have 2+ years of hands-on experience in technical implementation, solutions engineering, or customer-facing engineering roles within B2B SaaS, preferably working with global or US-based clients,

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and technical implementation from kickoff to go-live, including customer requirement gathering, configuration, data setup, integrations, validation, and post go-live support.

Mandatory (Experience 3): Must have strong Python scripting skills, with hands-on experience writing scripts for data migration, ETL workflows, automation, and data transformation (CSV, JSON, spreadsheets, APIs).

Mandatory (Experience 4): Must have experience working with APIs, webhooks, REST integrations, reading/debugging JSON payloads, handling authentication flows, and troubleshooting integration issues.

Mandatory (Experience 5): Must have hands-on exposure to data modeling, SQL queries (PostgreSQL preferred), data validation, reconciliation, and quality checks to ensure accuracy during migrations and billing-related workflows.

Mandatory (Experience 6): Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.

Mandatory (Education): Candidate should have an Engineering degree.

Mandatory (Company Type): B2B SaaS or Services company selling to North America / global markets, in a customer-facing implementation or onboarding

Job Role: Content Strategist

• Exp: 4+ Years
• CTC: open 
• Notice Period – Immediate Joiners preferred

Responsibilities:

● Create creative strategy/new content for clients. Work closely with design, content team to build and audit marketing toolkits

● Collaborating with team members – writers, content creators/designers and account managers– to consistently deliver high performance work

● A content strategist needs to develop explicit and engaging content consistently

● Should also analyse content marketing data to trends and anticipate brand needs

● Should also perform various content audits to understand how existing content is performing

● Content strategist must also keep an eye on what is happening in and around the industry to develop the most mind-boggling and unique ideas for brands.

About Maxpay, Our goal is to make digital payments so easy, safe, and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer-centricity.

At Maxpay, we take extra care to make sure you give your best at work, Every day! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one.

Being enthusiastic about tech is a big part of being at Maxpay,.

If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing your dreams with purpose and speed, join us!

At Maxpay, we are looking for skilled Android developers who are passionate about solving digital payment problems for over a billion Indians.

Requirements:

• Strong passion for Programming in general and Android App development in specific.
• Strong problem-solving skills.
• Strong system design and architecture skills - specifically for android.
• Curiosity to tinker around, explore new paradigms, and strong zest for continuous improvement.
• Over 3+ years of Android App development experience with strong basics and complete exposure to Android development.
• Idea/experience of unit and instrumentation testing in Android E2E App development and/or experience of developing SDKs is good to have.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Proven work experience in design patterns mobile architecture using frameworks such as MVVM/MVC/MVP
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• UPI knowledge
• Ability to design applications around natural user interfaces, such as “touch”
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration