Customer Success and Account Manager SaaS

Asia's largest Crypto Publisher CoinGape Media is looking for an experienced and ambitious Sales Executive who will be responsible for selling advertising spaces to clients from the Web3 space.

Responsibilities:

• Contacting the advertisers or potential clients to generate the lead.
• Sending advertising proposals and closing the sales deal with direct advertisers & agencies.
• Come up with new ideas for seasonal sales.
• Updating media kits and preparing customized marketing packages.
• Preparing sample advertisements for clients.
• Build, manage, and scale a revenue pipeline with advertisers & agencies and maintain a threshold of Sales revenue on a monthly basis.
• Building and sustaining long-lasting relationships with existing and potential clients.
• Meeting the sales target.

Must have:

• Needs to have strong contacts and relationships in the industry across clients and agencies like ad networks, direct media buyers, crypto exchanges, wallets, Coins, etc.
• In-depth understanding of Branded Content Sales, Online Display Ads, Banner selling, and Sponsored ads.
• Knowledge of different communication modes like Email, Telegram, and discord.
• Prior experience in selling Branded content, native advertising, and display ads in media houses.
• Attention to detail — in everything. Champions ad space, properties, and campaigns internally to help drive revenue further.
• Ability to independently implement the sales plan.
• Sound knowledge of marketing principles and techniques.
• Excellent organizational and analytical skills.
• Established network and contacts with Digital & traditional media Agencies
• Must be aware of terms like CPM, CPC, Display Selling

Site: https://coingape.com

Benefits at CoinGape:

• Working in a cutting-edge field of Crypto & Blockchain.
• Huge responsibilities from Day 1.
• Be the owner of your own learning curve.
• The possibilities are limitless and depend on you. You get to work in a very dynamic environment.

Strong B2C Performance Marketing Profile

Mandatory (Experience 1): Must have 2+ YOE in managing performance marketing in atleast 1 of Google ads campaigns (Search, Display, Universal App Campaigns UAC)

Mandatory (Experience 2): Must have hands-on experience with campaign setup, execution, daily optimization, reporting, and performance tracking across key KPIs (CTR, CPC, CPA, ROI)

Mandatory (Experience 3): Must have strong technical skills including familiarity with Google Tag Manager, Google Analytics

Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)

Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.

Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).

Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.

Note: Total years of experience must not exceed 6 years.

Responsibilities:

• Working closely with product, design and development team to achieve high cohesion across features and;
• Feasibility analysis of the technical requirements and web designs;
• You will be responsible to develop and contribute towards consumer-facing web application;
• Writing modular code to achieve loose coupling and reusability of modules across application;
• Architecting, prototyping and implementing high-impact modules for our end users;
• UI/UX.

Requirements:

• High Proficiency in frontend technologies like Angular, React JS, Vue.Js Redux etc.;
• Good design skills and knowledge and experience working with UI design patterns and frameworks;
• Good understanding of fundamental design principles behind a scalable application;
• 3-5 years of strong hands-on experience in Angular and React.

Job Responsibilities:

* Design, build, and maintain efficient, reusable, and reliable Java code

* Ensure the best possible performance, quality, and responsiveness of the applications

* Identify bottlenecks and bugs, and devise solutions to these problems

* Help maintain code quality, organization, and automatization

* Prepare the technical design of complex technology components

Mandatory Skills:

* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java

* Solid understanding of object-oriented programming along with various design and architectural patterns

* Hands on experience with Spring, Spring Boot, JUnit

* Familiarity with concepts of MVC, Microservices, RESTful

Program / Senior Program Manager

Job Description

Responsibilities

• Define and develop roadmaps to deliver strategic goals
• Regularly review the annual and quarterly roadmaps and refine the scope and priorities
• Drive progress reviews with senior management and leadership
• Identify risks and develop mitigation plans
• Report plans, progress, risks regularly at different levels
• Develop release management plans, processes and drive the adoption
• Develop release calendars and release management plans to achieve the same
• Drive sprint planning, standup meetings and ensure the work being done follows the plans
• Lead the customer engagements, set up processes, tools to manage the engagements
• Lead progress reviews, discussions around new requirements and issues with customers and internal teams to ensure customer success
• Articulate customers requirements to the cross functional teams, plan to deliver them
• Organize and manage all phases of the programs to ensure on-time completion

Knowledge and Skills

• Thorough understanding of Software Development Lifecycle (SDLC)
• Experience in managing complex cross-functional large scale enterprise projects. 
• Good understanding of tools used for development, QE and Dev Ops
• Experience in setting up, configuring and driving usage of project management tools
• Experience in managing releases in both Cloud and On-Premise environments
• Demonstrated ability to partner with different functions across the organization
• Experience setting up templates and processes that are repeatable
• Passion for using data to drive reviews and decision making
• Ability to write crisp and robust stories to communicate complex issues, requirements

Education

• Bachelor’s degree in computer science from a reputed college
• PMP Certification is a plus
• ITIL Certification is a plus

Experience

• At least 2-3 years in a software development role
• At least 1-2 years in a technical lead role independently managing sub-projects / development of components
• At least 5-7 years in managing software development projects using agile methodologies
• At least 3-4 years (running in parallel to the above) managing releases to the cloud and / or on-prem environments

Total minimum experience for program manager: 12 years.

Total minimum experience for Sr. Program manager: 14 years.

Job Description

Organizational Overview

It is a super app to digitize India’s 50M+ sales agents where they can get access to relevant products & services, receive training through interactive videos on “how to sell, what to sell and whom to sell”, and earn money. For businesses, we help them save a huge effort in managing and training these agents and help them increase their reach to every nook and corner of the country.

India is a trust deficit market which cannot be accessed through Internet Marketing on Facebook and Google as the majority of the customers need training, push, motivation and a primer on why and how to use a product.

To solve this problem, traditional industries like BFSI, Telecom, Automobile, Real Estate etc. use 50M+ frontline sales executives to drive distribution. We believe that not just for these traditional industries but also for emerging companies in FinTech, EdTech etc these agents will play a pivotal role in accessing trust deficit customers.

They have grown to a  100,000+ agent network across India (growing 50% MoM). One Code is funded by tier1 VC’s and angels in India.

Role Overview

Summary of Role

As a part of the consumer products software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of the software applications.

Responsibilities:

• Overlook development of all consumer products in JAVA
• Optimize components for maximum performance across a vast array of web-capable devices and browsers
• Focus on code maintainability and performance of application
• Provide technical advice and assists in solving programming problems
• Continuously create new and interactive features that would help to improve user experience and user engagement.
• Assist with troubleshooting of issues as needed
• Lead the design and architecture of software solutions
• Assist in developing and maintaining continuous integration pipelines

Required Skills for this Role:

• JAVA
• Spring/Spring Boot
• Hibernate
• Linux
• REST
• Kafka
• Mysql
• AWS
• ELK Stack (Elasticsearch)
• CI/CD Pipelines
• Team Leadership experience of at least 3 year

Qualifications:

• 2+ years of experience in Java based technologies
• Experience in designing databases and system architecture
• Experience in building products from scratch at well funded start-ups

Salary Range: Best in industry

Why join us?

• You will get to work with an experienced team who has worked in multiple startups.
• Experimenting is the name of the game. And POCs are the snacks that fuel them.
• Grow with us. It is a family
• Gain exposure to two of the fastest growing markets in the world - South East Asia and Social Commerce

What you need to have:

At Safety Connect the role of a Business Development Manager is to take a lead in closing deals and generating revenue for the company. You are expected to be a reliable professional able to achieve the balance between customer orientation and a results-driven approach. You will get a chance to be a part of over-achievers for the global market, responsible for continuously sourcing business by driving interests and strong trust towards the product.

Our existing sales advisory team and Account Executive team have already helped the company in closing brands like Gilbarco, Schindler, Saint Gobain, Mondelez (Cadbury’s), Adani Group, and other fortune 500 companies by actively understanding their business and pitching the right solution.

What we offer

• Fast-paced work environment
• To learn, perceive and be a part of a fast-growing niche industry
• Incredibly competitive, collaborative, and supportive team.

Responsibilities

• Provide detailed business plans to facilitate the attainment of goals and quotas
• Manage the entire sales cycle, by acquiring new customers and expanding relationships with existing customers
• Explore new sales opportunities through networking and building existing customer relationships
• Give demo/ present products to prospective clients.
• Create and maintain a sales pipeline right from qualification to negotiation to closures and ensure target achievement in the designated territory
• Present our value-added SaaS offering to prospective customers

Requirements

• 3+ years of experience in customer-facing roles with a SaaS organization
• Self-disciplined to work in a remote environment
• Exceptional communication skills (both verbal and written), along with a strong consultative selling approach
• Self-motivated with diligent work ethic, a business acumen, enthusiasm, and passion, ability to understand client needs and handle the negotiation process, and experience with CRM applications.
• Fair understanding of SAAS industry, trends, and upcoming technology changes
• Open to accepting feedback and incorporating them to grow within the sales function