
Customer Success and Account Manager SaaS
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Overview:
We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.
The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.
Key Responsibility Area:
- Revenue growth from existing accounts
- Timely renewals and contract retention
- Own end-to-end revenue responsibility for assigned accounts
- Account expansion through up-sell and cross-sell
- Churn reduction and risk mitigation
- High CRM hygiene and data accuracy
- Customer satisfaction and relationship management
- Customer CSAT, Social Media Reviews
Requirements:
- Graduate and over with excellent oral and written communication skills.
- At least 1-2 Year(s) of working experience in the related field is required for this position.
- Customer-first mindset
- Advanced MS Excel skills.
- High sense of responsibility and reliability
- Proactive, self-driven, and result-focused
- Collaborative team player
Benefits:
- 5 days working with alternate Saturday
- 10:00 AM to 7:00 PM Working Hours
- Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
- Clear career growth path in Account Management and Customer Success
- Opportunity to work in a high-growth SaaS environment
- Recognition and rewards for top performers
- Health and wellness benefits as per company policy
- Paid leaves and holidays as per company policy

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
Company video


Connect with the team
Similar jobs
Service / Sales Associate
Work from office
Working Days: 6 days (1 rotational off)
Shift: Rotational | 10:00 AM – 7:00 PM
Eligibility
* Minimum 12th Pass/Graduate
* Fresher or 1 year experience required
* Good communication in English & Hindi
* Immediate joiners preferred
Salary
* CTC: ₹18000/- ₹30000 /-
* Take Home: ₹22,000
Interview Process
* HR Round
* Versant Test
* Operations Round
* Client Round
Job Type: Full-time
Work Location: In person
At Loyalty Juggernaut, we’re on a mission to revolutionize customer loyalty through AI-driven SaaS solutions. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem with GRAVTY®, our SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.
Our Impact:
- 400+ million members connected through our platform.
- Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.
Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!
Explore more about us at www.lji.io.
What you will OWN:
- Build the infrastructure required for optimal extraction, transformation, and loading of data from various sources using SQL and AWS ‘big data’ technologies.
- Create and maintain optimal data pipeline architecture.
- Identify, design, and implement internal process improvements, automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Work with stakeholders, including the Technical Architects, Developers, Product Owners, and Executives, to assist with data-related technical issues and support their data infrastructure needs.
- Create tools for data management and data analytics that can assist them in building and optimizing our product to become an innovative industry leader.
You would make a GREAT FIT if you have:
- Have 2 to 5 years of relevant backend development experience, with solid expertise in Python.
- Possess strong skills in Data Structures and Algorithms, and can write optimized, maintainable code.
- Are familiar with database systems, and can comfortably work with PostgreSQL, as well as NoSQL solutions like MongoDB or DynamoDB.
- Hands-on experience using Cloud Dataware houses like AWS Redshift, GBQ, etc.
- Experience with AWS cloud services: EC2, EMR, RDS, Redshift, and AWS Batch would be an added advantage.
- Have a solid understanding of ETL processes and tools and can build or modify ETL pipelines effectively.
- Have experience managing or building data pipelines and architectures at scale.
- Understand the nuances of data ingestion, transformation, storage, and analytics workflows.
- Communicate clearly and work collaboratively across engineering, product.
Why Choose US?
- This opportunity offers a dynamic and supportive work environment where you'll have the chance to not just collaborate with talented technocrats but also work with globally recognized brands, gain exposure, and carve your own career path.
- You will get to innovate and dabble in the future of technology -Enterprise Cloud Computing, Blockchain, Machine Learning, AI, Mobile, Digital Wallets, and much more.
Job brief
We are looking for a qualified Database developer to design stable and reliable databases, according to our company’s needs. You will be responsible for developing, testing, improving and maintaining new and existing databases to help users retrieve data effectively.
As part of our IT team, you will work closely with developers to ensure system consistency. You will also collaborate with administrators and clients to provide technical support and identify new requirements. Communication and organization skills are keys for this position, along with a problem-solution attitude.
Ultimately, you should be able to ensure our database systems run effectively and securely on a daily basis.
Responsibilities
- Design stable, reliable and effective databases
- Optimize and maintain legacy systems
- Modify databases according to requests and perform tests
- Solve database usage issues and malfunctions
- Liaise with developers to improve applications and establish best practices
- Gather user requirements and identify new features
- Develop technical and training manuals
- Provide data management support to users
- Ensure all database programs meet company and performance requirements
- Research and suggest new database products, services and protocols
Requirements
- Proven work experience as a Database developer (5+ Years)
- In-depth understanding of data management (e.g. permissions, recovery, security and monitoring)
- Knowledge of software development and user interface web applications
- Advanced proficiency and hands on experience with T-SQL, Stored Procedures, Cursors, Triggers, Schedulers etc.
- Familiarity working with MS SQL Server, MySQL, .Net Framework, java
- Excellent analytical and organization skills
- An ability to understand front-end users’ requirements and a problem-solving attitude
- Ability to craft detailed technical manuals.
- Excellent verbal and written communication skills
- BE/MCA/MSc Degree in Computer Science or relevant field.
🌐 Job Title: Senior Azure Developer
🏢 Department: Digital Engineering
📍 Location: Pune (Work from Office)
📄 Job Type: Full-time
💼 Experience Required: 5+ years
💰 Compensation: Best in the industry
🔧 Roles & Responsibilities:
- Design, develop, and implement solutions using Microsoft Azure with .NET and other technologies.
- Collaborate with business analysts and end users to define system requirements.
- Work with QA teams to ensure solution integrity and functionality.
- Communicate frequently with stakeholders and team members to track progress and validate requirements.
- Evaluate and present technical solutions and recommendations.
- Provide technical mentoring and training to peers and junior developers.
💡 Technical Requirements:
- Minimum 2 years of hands-on development experience in:
- Azure Logic Apps
- Azure Service Bus
- Azure Web/API Apps
- Azure Functions
- Azure SQL Database / Cosmos DB
- Minimum 2 years’ experience in enterprise software development using .NET stack:
- REST APIs
- Web Applications
- Distributed Systems
- Familiarity with security best practices (e.g., OWASP).
- Knowledge of NoSQL data stores is an added advantage.

Position: Logistics Specialist
Experience: 8 - 12 years in logistics and warehouse
Work location: Chennai
Roles and responsibilities
- You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
- Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
Drive efficient processes to enhance warehouse operations - Controls inventory levels by conducting physical counts; reconciling with data storage system
- Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.
Kunato is a NY-based IT firm helping to create the first marketplace that monetizes digital content on the internet (icommerce). We are looking for a Senior UI/UX Designer to join our team!
Minimum qualifications:
- Practical experience or a Bachelor's degree in Human-Computer Interaction, Design, UX, a related discipline
- Able to join the company immediately (within 1-2 weeks)
- Comfortable using Figma and its features and a good understanding of design systems
- A portfolio with good design rationale and visual design skill
Preferred qualifications:
- At least 3 years of experience
- Interest in designing for emerging markets.
- Ability to deliver end-to-end design from concept to launch and iterate after user research.
- Track record in collaborating with Product Managers and Engineers to design and launch new product features.
About the job
As a UI/UX designer at Kunato, you will work closely with Product Managers, Engineers and Business Development to understand the problem statement and design an end-to-end solution that can be iterated upon and scaled.
-You will help develop design requirements and deliver product features that are intuitive, accessible, and easy to use that could potentially reach millions of people around the world.
-You will rely on user-centred design principles to produce high-quality visuals — from concept to execution — across mobile and web.
-You’ll collaborate with your fellow designers to constantly refine the design language and create innovative, great-looking products that people love to use.
If you can work in a fast-paced environment, love the UX/UI role from research to the actual design and testing, can communicate clearly and effectively your design rationale, can work comfortably from home, can attend sprint planning, and enjoy working remotely with other designers, developers and product managers (in the same and different time zones) - then this can be your new long term job.
When applying please send in your application along with your portfolio and if we see a potential fit then we will invite you to a job interview online via video conference call.
We are looking for a great JavaScript developer with experience in the range of 2 to 6 years, who is proficient in frontend techlogies with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
We are hiring 2 ReactJS Developers. Candidates having experience of working on charts/graphs like d3.js, chart.js will have an added advantage.
Selection Criteria
If your profile has selected then you have to attend a 5 hours assignment to move your candidature to the final round of interview.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Technical Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git.
- CSS frameworks - bootstrap, Material JS, etc
- Javascript, Jquery,
- HTML, HTML5
- Wordpress
- Elementor
Your Day-to-Day Tasks Include:
Ship product, independently and/or as part of a small team
Collaborate with other engineers to build new features
Debugging using dev consoles, firebug, firecookie, or any of your favorite tools.
Help troubleshoot production issues and resolve critical customer facing issues Provide top-notch support to our customers
You Should Have:
A strong body of prior front end work, including significant projects written in JavaScript. Mastery of JavaScript; expertise in most of the following technologies, and proficiency in all of them: jQuery, CSS, HTML5, AJAX.
Deep understanding of closures, prototypal inheritance, DOM manipulation, HTTP, web security, cross browser compatibility challenges.
Strong Experience with NodeJS and Express JS.
Hands-on with a code management system like GIT, SVN.
Experience with NoSQL databases, preferably CouchDB or CouchBase.
Good to have: Experience with ReactJS and Typescript.
Location : Andheri East
Experience : 1-3 years
Notice Period : Immediate - 15 days
Responsibilities :
1. Integrate the design into high-quality code.
2. Ensure the performance, quality, and responsiveness of the application.
3. Identify and correct bottlenecks and fix bugs.
4. Work along-side other developers working on different platforms for the Application.
Therefore, a commitment to collaborative problem solving, design implementation, and creating quality products is essential.
Skills Required :
1. Minimum 1 year of experience in iOS Application Development.
2. Proficient with iOS SDK, Swift, and Cocoa Touch.
3. Understanding of Apple's design principles and interface guidelines.
4. Must have already deployed at least one app on AppStore.
5. Working knowledge of Web Services & REST (JSON) APIs, SQLite, Google API Integration, Firebase.
6. Familiarity with cloud message APIs and push notifications.
7. Experience with third-party libraries and APIs.
8. Strong mobile UI design and implementation experience.
9. Understanding of code versioning tools.









