
Associate Manager - Customer Success (B2B SaaS, US)
at AdTech Industry
Review Criteria:
Mandatory:
- Strong Associate Manager – Customer Success, Account management Profile
- Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
- Must have experience managing clients in the outside India market (Preferrably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
- Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Preferred:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Role & Responsibilities:
As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate:
- 2-5 years of experience inthe internet/technologyindustry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
Perks, Benefits and Work Culture:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs

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- Collaborate with different departments to align business goa
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Rekise Marine is a startup focused on sustainably enhancing the utility of oceans through
autonomous robotic infrastructure. Our efforts center on developing advanced autonomous
technology for the maritime industry, serving both defense and commercial sectors globally. We
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autonomous port infrastructure. Currently, we are building the flagship autonomous platform of
the Indian Navy.
About the Role
We are seeking a passionate and driven Robotics Engineer to join our team and contribute to
the development of resilient, robust autonomous marine vessels. As part of our dynamic
startup journey, you will collaborate closely with our experienced engineers and the founding
members of the company, This role offers a hands-on opportunity to gain practical experience
in cutting-edge robotics technologies, such as navigation algorithms, control systems, sensor
fusion, computer vision, ROS, ROS2, Gazebo, Unity Sim, SLAM, and other robotics
technologies. You will be responsible for developing, and testing components, systems, and
simulations for autonomy. This immersive experience will provide you with a comprehensive
understanding of the challenges and intricacies involved in developing robust autonomous
systems for marine environments.
Key Responsibilities
● Evaluate and implement algorithms for autonomous navigation, planning, control, and
perception.
● Develop modular, efficient, and well-tested code following best practices.
● Debug issues, fix bugs, and write test cases to improve code quality.
● Contribute to internal tools for visualization, performance testing, and utility scripts.
● Document processes, test results, and contribute to reports and presentations.
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Required Skills & Experience
● Bachelor's or dual degree in Mechatronics, Computer Science and Engineering,
Electrical and Electronics Engineering, Electronics and Communication Engineering,
Electronics and Instrumentation Engineering
● Proficient in C++ and Python with strong debugging skills.
● Familiarity with object-oriented design methodologies and common design patterns,
along with foundational knowledge in software engineering.
● Experience using Git for version control.
● Experienced in the Linux development environment and build tools like CMake.
● Experience working with robotics frameworks, including Robot Operating System (ROS)
and Gazebo.
● Understanding of the operation and integration of common robotics sensors, such as
LIDAR, ultrasonic, and IMU sensors.
● Understanding of robotics subsystems, including planning, control systems, localization,
perception, and drivers.
Why You’ll Love Working With Us
● A chance to be part of a leading marine robotics startup in India.
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Backend environment and Cloudflare Worker (or alternative) architecture established. Secure APIs deployed and tested with React frontend. Migration of content/data from WordPress. Integration with Zoho CRM and forms. Production deployment. Documentation + handover.
Duration: 1 month.
Engagement: Remote, with short daily and hourly weekly check-ins.
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We are looking for people who have done SAP SuccessFactors
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employee life cycle and understand the industry-specific HR
processes. The candidate should have experience in conducting
customer workshops and demonstrate the leading practices to
CXO’s.
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To qualify for the role you must have:
Experience of SAP SuccessFactors BizX implementation projects,
performing a variety of roles through the full project life-cycle with
specialist functional knowledge of SAP SuccessFactors BizX
modules
Technical understanding of XML and ability to work comfortably in
delivering client.
Ability to develop strong relationships with the client
MUST Excellent written and verbal communication skills including
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Ability to manage work streams within a large project (client-facing
or internal)
Educated to Graduate / Postgraduate level
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• MBA/ PGDM/ B.E/ B.Tech/ M.E/ M.Tech/ MCA
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Location: Manjeri, Malappuram, Kerala.
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About Our Company
We, at Zil Money Corporation a subsidiary of Tyler Petroleum Inc (www.zilmoney.com), are committed to providing a mutually respectful work environment. We believe diversity and inclusion among our teammates are critical to our success as a global business. We seek to recruit, develop and retain the most talented professionals from a diverse candidate pool across the world. And we make every effort to make our product, approach, and work culture apparent and bespoke.
- Zil Money Corporation is a subsidiary of Tyler Petroleum Inc.
- Tyler Petroleum Inc is one of the fastest-growing private companies in the United State of America, ranked 4090 in 2021.
- Sabeer Nelli, an official member of the Forbes Business Council, is the founder and CEO of the company.
- 60 Million USD recorded revenue in 2021
Job Description
As an Angular developer, you will have an important role in developing and maintaining web applications. The Angular developer will be responsible for ensuring that these applications are performant, secure, and easy to use. In addition, they must contribute to developing new features and functionality.
- Building self-contained, reusable, and testable modules and components
- Develop user interfaces using the Angular framework
- Writing non-blocking code and resorting to advanced techniques such as multi-threading when needed
- Cooperating with the back-end developer in the process of building the REST full API
- Ensuring high performance on mobile and desktop
- Unit-test the code and debug the application.
- Create custom directives and components
- Good debugging skills.
- Communicating with external web services
- Profile optimization (memory, speed)
- Knowledge of NodeJS and ReactJS
- Experience with back-end technologies (Node.js, Express) is a plus
- Strong proficiency in HTML, CSS3, and JavaScript
- Familiarity with newer specifications of ECMAScript is also a major advantage
Requirements
- Bachelor’s degree in computer science, computer engineering, or similar.
- Should have 2 -3 years of work experience on front-end technologies, with reasonable software development expertise?
- Proficient in Angular 12, typescript, Ionic framework and SCSS
- Excellent project management skills.
- Excellent communication skills.
- Critical thinker and good problem-solver.
In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we- d like to meet you.
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Description
- Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
- Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
- Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
- Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
- Contribute to the development and achievement of organizational goals and objectives.
- Represent the team and the Cytel organization on project assignments and when working with clients.
- Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.
Required Skills and Experience
- Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
- Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
- Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
- Excellent planning, scheduling, communication, and interpersonal skills.
- Experience working with content management and single-sourcing authoring platforms.
- Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
- Two+ years of experience planning and producing technical documentation for online delivery.
Helpful Skills and Experience
- Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
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- Experience with GxP compliance concepts and processes.
- Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
- methodologies in a large-company environment.
- Knowledge of basic principles and components of user experience (UX) design.
- Exposure to concepts and tools relating to continuous integration/continuous deployment.
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Education
- College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.









