Associate Manager - Customer Success (B2B SaaS, US)

Key Responsibilities

1. Full Stack Development • Design, develop, and maintain scalable web applications using Python and Django. • Build and maintain REST APIs using Django REST Framework. • Work on backend architecture, business logic, database schema, and API integrations. • Integrate frontend applications with backend APIs and ensure smooth end-to-end functionality. • Write clean, reusable, testable, and maintainable code. • Optimize application performance, database queries, API response time, and server-side logic. • Debug and resolve production and staging issues in a structured manner. • Review code written by team members and enforce coding standards. • Prepare and maintain technical documentation, API documentation, and deployment notes. • Participate in architecture decisions and suggest scalable technical solutions. Senior Full Stack Django Developer cum Project Manager JD | Hinjawadi, Pune

2. Project Management and Delivery • Understand client and internal product requirements and convert them into actionable technical tasks. • Prepare project plans, sprint plans, milestones, and delivery timelines. • Assign tasks to developers, QA, UI/UX, and support team members based on priorities. • Track daily progress, remove blockers, and ensure timely completion of planned work. • Conduct daily stand-ups, sprint reviews, release planning, and internal status meetings. • Coordinate between product, development, QA, implementation, support, and management teams. • Identify delivery risks early and take corrective action before timelines are impacted. • Ensure proper UAT support, bug tracking, release notes, and production deployment coordination. • Maintain task boards and project documentation using Jira, ClickUp, Trello, Asana, or similar tools.

3. Team Leadership • Lead and manage a team of approximately 8 members, including developers, testers, and other technical contributors. • Mentor junior and mid-level developers on technical implementation and best practices. • Ensure task ownership, accountability, and disciplined execution within the team. • Conduct code reviews and guide the team on better architecture, security, and performance practices. • Help team members resolve technical blockers and improve delivery quality. • Support onboarding and training of new developers when required. • Build a positive, structured, and performance-driven engineering culture.

4. Client Communication and Product Demos • Handle client calls, requirement discussions, project update meetings, and product walkthroughs. • Conduct confident and professional client demos for developed modules and product features. • Explain technical and product workflows to clients in simple business language. • Collect client feedback and convert it into clear development tasks. • Coordinate with clients during UAT, go-live, training, and post-deployment support. • Communicate timelines, dependencies, risks, and progress updates clearly. • Build trust with clients by ensuring structured communication and timely delivery.

Job Title:  Data Engineering Support Engineer / Manager

Experience range:-8+ Years

Location:- Mumbai 

 Experience :

Knowledge, Skills and Abilities 

- Python, SQL 

- Familiarity with data engineering 

- Experience with AWS data and analytics services or similar cloud vendor services 

- Strong problem solving and communication skills 

- Ablity to organise and prioritise work effectively 

Key Responsibilities 

- Incident and user management for data and analytics platform  

- Development and maintenance of Data Quliaty framework (including anomaly detection) 

- Implemenation of Python & SQL hotfixes and working with data engineers on more complex issues 

- Diagnostic tools implementation and automation of operational processes 

Key Relationships  

- Work closely with data scientists, data engineers, and platform engineers in a highly commercial environment 

- Support research analysts and traders with issue resolution 

📢 Job Opportunity – Digital Marketing & Customer Support (Fresher/Intern)

📍 Location: Hyderabad / Gurugram

💼 Experience: 0–1 Year

🎓 Qualification: Any Graduate

✅ Certification / Internship in Digital Marketing is Mandatory

🔹 Role Overview:

We are hiring enthusiastic freshers for a blended role in Digital Marketing and Customer Support. The candidate will support our digital campaigns, engage with customers, and assist in online brand activities. This is a great opportunity to start your career with practical exposure and learning.

🔹 Key Responsibilities:

• Assist in planning and executing digital marketing campaigns (SEO, SEM, Social Media, Email Marketing).
• Handle customer queries via email, chat, and calls, ensuring timely resolution.
• Monitor and analyze campaign performance to suggest improvements.
• Coordinate with internal teams for content and campaign execution.
• Maintain customer satisfaction by providing quality support.

🔹 Required Skills:

• Strong communication and problem-solving skills.
• Basic knowledge of SEO, Google Ads, Social Media, and Analytics.
• Customer-first attitude with good interpersonal skills.
• Ability to multitask and learn quickly.

Interior Designer Job Responsibili􀆟es:

 Develops design concepts and produces contract documents based on client needs.

 Meets with clients to program the project requirements.

 Takes accurate as-built measurements for developing floor plans and eleva􀆟ons.

 Creates design concepts and digital presenta􀆟ons with finish selec􀆟ons, furnishings, and fixtures.

 Presents design concepts and takes detailed notes to address customer requests.

 Creates project budgets and maintains up-to-date documenta􀆟on of all ac􀆟vi􀆟es.

 Manages the coordina􀆟on and logis􀆟cs of product deliveries and installa􀆟on.

 Provides follow-up support with customers.

 Develops and maintains produc􀆟ve and effec􀆟ve rela􀆟onships with customers.

Interior Designer Qualifica􀆟ons / Skills:

 Effec􀆟ve verbal and wri􀆩en communica􀆟on skills

 Problem solving skills, a􀆩en􀆟on to detail, and self-starter

 Programming abili􀆟es to extract informa􀆟on and produce reports

 Knowledge of building and accessible codes

 Familiarity with all phases of projects, poten􀆟al issues, and proven history to produce projects

 Knowledge of industry construc􀆟on costs and material costs

 Basic ability to prepare furniture cost es􀆟mates

 Crea􀆟ve eye for detail in prepara􀆟on of design presenta􀆟on materials

Educa􀆟on, Experience, and Licensing Requirements:

 Bachelor’s degree in design or related field 5-10 YRS EXPERIANCE

 Interior Design CERTIFIICATION

 Experience in INDUSTRIAL BUILDINGS

 Experience with FF&E procurement and specifica􀆟on

 Experience managing a department of 4 or more design staff including budget es􀆟mates and project

schedules

 Proficient in AutoCAD, Photoshop, and Revit

• Specialization& knowledge in scientific and technologically advanced products & services.
• Sourcing potential new customers and maintaining regular contact with existing customers.
• Educating potential customers about functions of the project.
• Fully understanding customers needs & requirements.
• Providing advice about the advantages of the products and services

• Advising customers of updates & new technologies and its applications

• Being familiar with competitor’s activities.

• Travelling to attend meetings.
• Meeting sales targets.

Responsibilities and Duties

• Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.
Key Skills

Requirements:

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce/hubspot)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field.

Job Types: Full-time, Permanent

• Masters certification in CT-P101, P102, P103
• Masters certification in Cramer control, Extron, AMX
• In-depth knowledge of BiAmp, Boss, Crestron and BSS Programming
• In-depth knowledge of VC Integration
• Understanding of AMX/CRESTRON programming cause/effect impact on overall audiovisual systems.
• Extensive knowledge of RS232/422/485 and IP-based control protocol products.
• Ability to manage multiple priorities with flexibility in a fast-paced environment.
• Strong customer service orientation, excellent interpersonal, verbal and written communication skills.
• Must be able to work cooperatively with others in a team-oriented environment.
• 8+ years of programming experience in AMX/CRESTRON control system source code and touch panel interface with deep working knowledge of Biamp, Lutron, Extrom, Plasmas and Projectors, AMX/Crestron, and others.
• CTS and other industry certifications will be an add-on.

• You understand career choices after college.
• You love connecting with people online/ on- phone (face to face too at times)
• Your ability to learn is off the charts and you are hungry for more
• You don’t believe in settling, you find ways to improve
• You have done some selling in the past and want to learn how to get great in sales
• You want to win always and find motivation in temporary
• Having a Mobile phone and Internet connectivity is a must
• Access to a quiet place within the WFH premise is a must
• If located outside of Delhi NCT, the incumbent must organise for a desktop/ laptop

Skills Required

1. Proven work experience as a Technical Recruiter or Recruiter

2. Ability to understand and explain job requirements for IT roles

3.Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)

4. Excellent verbal and written communication skills