Master O
https://www.masteroapp.comAbout
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Jobs at Master O
Job Title: Customer Success & Content Analyst
Location: Sector 55, Gurugram (On-site, 5 days working)
Experience: 0–1 year
Compensation: Up to ₹5.5 LPA
About Master-O:
Master-O (www.masteroapp.com) is a leading B2B enterprise SaaS platform that helps organizations elevate customer interactions, boost sales productivity, and instil employee engagement through gamification, microlearning, and AI-driven coaching.
With customers across Banking, Insurance, Pharma, Retail, FMCG, and Auto industries in over 20 countries, we now aim to further scale our implementations across more customers, industries, and countries while continuously improving the quality of our operations.
Master-O is ranked as a leading platform by customers in G2’s latest 2025 Winter Report.
Role Overview
We are seeking a creative, methodical, and quality-focused Customer Success & Content Analyst to join our team. The role is perfect for individuals who are excited about leveraging AI tools to enhance content creation, possess excellent communication skills, and can manage client expectations effectively. Freshers with the right mindset, professionalism, and willingness to learn are welcome.
Key Responsibilities
- Partner with the Customer Success team to understand client requirements and deliver exceptional onboarding, adoption, and engagement experiences.
- Conceptualize, create, and enhance learning content for the Master-O platform, ensuring alignment with client goals and quality standards.
- Leverage AI tools to streamline and elevate the content creation process.
- Manage client queries, feedback, and objections with a professional and solution-oriented approach.
- Collaborate with cross-functional teams to deliver seamless customer experiences.
- Track and report content engagement metrics, suggesting improvements based on data insights.
Requirements
- Bachelor’s degree in Business, Communications, Journalism, or related fields.
- 0–1 year of experience in content development, customer success, or related fields (internships count).
- Excellent verbal and written communication skills.
- Strong objection management and interpersonal skills.
- Creativity combined with a methodical and detail-oriented approach.
- Proficiency in using AI tools for content creation (ChatGPT, Grammarly, Canva, etc.).
- Professional grooming and a client-first mindset.
What We Offer
- Competitive salary in the range of ₹4–5.5 LPA.
- Opportunity to work with innovative AI-powered learning solutions.
- A platform to grow your career in both customer success and content creation.
- Exposure to diverse enterprise clients and industries.
Job Title: Partnerships & Alliances Executive / Associate
Location: Sector 55, Gurugram (On-site, 5 days working)
Experience: 0–1 year
Compensation: Up to ₹5.5 LPA
About Master-O:
Master-O (www.masteroapp.com) is a leading B2B enterprise SaaS platform that helps organizations elevate customer interactions, boost sales productivity, and instil employee engagement through gamification, microlearning, and AI-driven coaching.
With customers across Banking, Insurance, Pharma, Retail, FMCG, and Auto industries in over 20 countries, we now aim to further scale our implementations across more customers, industries, and countries while continuously improving the quality of our operations.
Master-O is ranked as a leading platform by customers in G2’s latest 2025 Winter Report.
Role Overview:
We are looking for a dynamic and self-motivated Partnerships & Alliances Executive/Associate to join our growing team. This role will focus on building and nurturing relationships with strategic partners, identifying collaboration opportunities, and driving joint go-to-market initiatives. Freshers with strong communication skills, a high level of maturity, and a willingness to learn are welcome.
Key Responsibilities:
- Identify, research, and approach potential strategic partners and alliances.
- Driving partner engagement to boost usage of the Master-O platform in their business – from new client acquisition and GTM to enhancing existing implementations to incorporating improvements as part of our ongoing product roadmap
- Support the end-to-end partner onboarding process, including communication, documentation, and alignment of goals.
- Collaborate with internal teams to create co-marketing campaigns and sales enablement materials for partners.
- Assist in managing and maintaining strong relationships with existing partners.
- Track and report partnership metrics, performance, and ROI.
- Conduct market research to identify new alliance opportunities in the B2B SaaS ecosystem.
- Represent Master-O in partner meetings, events, and conferences when required.
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field.
- 0–1 year of experience in partnerships, sales, business development, or related roles (internship experience counts).
- Excellent verbal and written communication skills.
- High level of maturity, professionalism, and interpersonal skills.
- Eagerness to learn, adapt, and contribute in a fast-paced SaaS environment.
- Ability to work collaboratively across teams.
What We Offer
- Competitive salary for freshers.
- Opportunity to work with a cutting-edge enterprise SaaS platform.
- Exposure to diverse industries and global enterprise clients.
- A learning-driven and growth-oriented work culture.
Adobe Illustrator
Adobe XD🚀 We're Hiring: UI/Motion Designer
📍 Location: Gurugram (Onsite, 5 Days working)
🏢 Industry: SaaS
💰 Budget: Up to 7.5 LPA
Requirements:
✔️ 1+ year experience as UI/Graphics/Motion Designer
✔️ Strong portfolio with UI flows, animations & videos
✔️ Tools:
• Figma (mandatory)
• Adobe XD & Illustrator
• After Effects – vector animations
• Framer (preferred)
React.js
React Native
NodeJS (Node.js)
Amazon Web Services (AWS)🚀 We're Hiring: Senior Backend Developer | Gurugram (On-site)
Looking to work with a fast-growing, tech-driven team in the SaaS space?
We’re on the lookout for a Senior Backend Developer with 2–3+ years of experience to help us build robust and scalable solutions.
🎯 What We're Looking For: ✅ Strong hands-on experience with Node.js & React
✅ Proficient in AWS (EC2, S3, Lambda, etc.)
✅ Good knowledge of MySQL
✨ Bonus: Exposure to AI/ML technologies
🏢 Preferred Industry Background: SaaS
📍 Location: Candidate should be from Delhi NCR
💰 Budget: Up to 11 LPA
If you're passionate about backend systems and want to make an impact in a high-growth environment, let’s connect!
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