
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.
Role Overview:
We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.
Key Responsibilities:
- Lead and mentor team of Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Company video


Connect with the team
Similar jobs
Overview
We seek a detail-oriented, collaborative Technical Enablement Lead to drive the implementation of enterprise systems and associated integrations, specifically with ERP (Enterprise Resource Planning) platforms and WMS (Warehouse Management Systems). This role is ideal for someone who thrives in cross-functional environments and excels at translating operational needs into scalable technical solutions.
Key Responsibilities
Cross-Functional Technical Integration
- Drive alignment across engineering, data, and warehouse operations teams
- Work with the teams to help translate business requirements into actionable integration tasks and system configurations
Issue Resolution & Continuous Improvement
- Identify and mitigate risks early, removing barriers to keep the team on track
- Work with the technical teams who monitor system performance and data flow integrity
- Lead the teams in root cause analysis and implement iterative enhancements to integration reliability
ETL Process Oversight
- Collaborate with partner who leads the design and validation of ETL pipelines for syncing inventory, orders, and shipment data
- Ensure teams maintain data accuracy, schema compatibility, and robust error handling across platforms
Systems Mapping & Architecture
- Partner with brand and vendor IT teams to design and document integration pathways between ERP and WMS systems
- Work with teams to identify data dependencies, transformation logic, and system constraints
- Confirm alignment with operations leads on workflows and priorities
Access Control Oversight
- Partner with teams to define and coordinate role-based access controls across integrated systems
- Collaborate with infrastructure and security teams to maintain compliance and operational integrity
Qualifications:
- 3-5 + years of experience
- Strong understanding of ERP and WMS platforms and their integration patterns
- Experience working with teams that implement integration tools, e.g., ETL, data mapping
- Familiarity with system roles and access controls
- Excellent communication and coordination skills across technical and operational teams
- Ability to document and communicate systems in a clear, structured manner
Nice to Have:
- ERP: NetSuite, or JDE,
- WMS: Blue Yonder, Deposco
- Any Project Methodology certifications: Agile, Waterfall, Etc…
Company Name – Wissen Technology
Group of companies in India – Wissen Technology & Wissen Infotech
Work Location – Pune
While you may already know about Wissen and the company history, here is a quick rundown for you.
About Wissen Technology:
· The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
· Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
· Our workforce has highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
· Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
· Globally present with offices US, India, UK, Australia, Mexico, and Canada.
· We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
· Wissen Technology has been certified as a Great Place to Work®.
· Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
· Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
· We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, Goldman Sachs, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.
Job Description:
Experience Required: 3–5years
Job Title: Application Development Engineer (Python – Backtesting & Index Platforms)
Role Overview
We are seeking a strong Python Application Engineer to help build a next-generation Index Backtesting and Rebalance Platform.
In this role, you will design and develop deterministic, scalable calculation engines that convert financial methodologies into production-grade software.
You will work on portfolio construction, rebalancing logic, and historical simulations while consuming reference and market data from Snowflake using python as your core processing tool.
Key Responsibilities
Engine Development: Design and implement modular, reusable Python components for index construction, rebalancing, and backtesting.
Large-Scale Simulation: Use Pandas, NumPy, and PySpark to run historical calculations across long time horizons and multiple index variants.
Workflow Integration: Integrate engines with orchestrators such as Airflow or Temporal using parameterized, config-driven execution.
Reference Data Consumption: Query and utilize pricing, security master, and corporate action data from Snowflake.
Quality & Reconciliation: Build automated test harnesses to validate outputs, compare against benchmarks, and guarantee reproducibility.
Performance Optimization: Improve runtime efficiency through vectorization, caching, and distributed computing patterns.
Cross-Team Collaboration: Partner with Business, Index Ops, and Platform teams to accelerate research-to-production onboarding.
Required Technical Capabilities
Python Expertise: Strong proficiency in Python application development with emphasis on clean architecture and maintainable design.
Data & Numerical Libraries: Deep experience with Pandas and NumPy; working knowledge of PySpark for distributed workloads.
Financial Computation: Ability to implement portfolio mathematics, weighting algorithms, and time-series transformations.
Config-Driven Systems: Experience building rule-based or metadata-driven processing frameworks.
Database Skills: Strong SQL and experience consuming structured data from Snowflake.
Testing Discipline: Expertise in unit testing, regression testing, and deterministic replay of calculations.
Orchestration Integration: Familiarity with Airflow, Temporal, or similar workflow engines.
Cloud Infrastructure: Solid understanding of AWS ecosystem services (S3, Lambda, IAM).
Technical Skills:
- Technical Skills:
- Python, PySpark, Pandas, NumPy, AWS (S3, Lambda), Apache Airflow, SQL, Financial Services Domain Knowledge, Strong Communication Skills.
We are seeking a highly motivated and experienced Sales Manager (Interior) to join our team at YoHo Designs Pvt Ltd, a startup company in Bengaluru. As a Sales Manager, you will be responsible for driving sales and generating revenue by selling our extensive range of interior designs. This is a mid-level position requiring 4 to 6 years of experience in sales.
Qualifications And Skills
Proven experience as a Sales Manager in the interior design industry
Excellent communication and negotiation skills
Strong network of contacts in the industry
Ability to understand client requirements and propose suitable design solutions
Goal-oriented and self-motivated with a track record of meeting sales targets
Ability to build and maintain strong relationships with clients and stakeholders
Proficiency in using CRM software and other sales tools
Knowledge of interior design trends, products, and technologies
Bachelor's degree in Business Administration or a related field
Roles And Responsibilities
Manage the sales process from lead generation to closure, including identifying potential customers, conducting sales presentations, and negotiating contracts
Build and maintain strong relationships with clients, architects, and interior designers to understand their needs and promote our design solutions
Develop and implement sales strategies to achieve targets and expand market reach
Collaborate with the design team to develop innovative design proposals that meet customer requirements
Stay updated with industry trends and competitor offerings to provide valuable insights and recommendations to clients
Track and analyze sales data to identify areas of improvement and optimize sales performance
Prepare sales reports and forecasts to present to senior management
Stay informed about the latest interior design trends, products, and technologies
- Write clear, concise, and compelling content for various platforms, including website copy, blog posts, articles, social media updates, email newsletters, marketing materials, and more.
- Develop engaging and informative content that aligns with our brand voice and target audience.
- Research industry-related topics to develop original content.
- Edit and proofread content for accuracy, grammar, and style.
Content Strategy & Planning:
- Collaborate with the marketing team to develop content calendars and strategies.
- Brainstorm and pitch content ideas.
- Analyze content performance and make recommendations for improvement.
- Understand and implement SEO best practices to optimize content for search engines.
Collaboration & Communication:
- Work closely with designers, marketers, and other team members to ensure content consistency and quality.
- Communicate effectively with stakeholders to understand project requirements and deadlines.
Qualifications:*
1. 10+ years of experience, with 3+ years as Database Architect or related role
2. Technical expertise in data schemas, Amazon Redshift, Amazon S3, and Data Lakes
3. Analytical skills in data warehouse design and business intelligence
4. Strong problem-solving and strategic thinking abilities
5. Excellent communication skills
6. Bachelor's degree in Computer Science or related field; Master's degree preferred
*Skills Required:*
1. Database architecture and design
2. Data warehousing and business intelligence
3. Cloud-based data infrastructure (Amazon Redshift, S3, Data Lakes)
4. Data governance and security
5. Analytical and problem-solving skills
6. Strategic thinking and communication
7. Collaboration and team management
- Interacts with Business Process Experts / Owners & Users community to collect business requirements
- Should have a minimum of 5+ years of experience in Implementation of different Kinaxis RapidResponse modules like Supply Planning, Forecasting and Demand Planning, ATP, Aggregate Supply Planning, Capacity Planning, Attribute Based Planning, Sales & Operations Planning
- Inbound/Outbound Calls II Good Communication
- Inform Customers about the Company's Products/Services and Offers
- Manage Inbound/ Outbound Customer calls in a Timely Manner
- Generate Leads That Develop Into New Customers
- Identify Customer's Needs and Convince the Customer to Buy the Product/Service
- Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required
-Hands on experience in BPO/KPO hiring
-Excellent communication skill in English(Mandatory) and any regional language (Bengali or Hindi- Preferable)
-Must know basic excel
-Skilled in candidate screening & initial telephonic interview
-Must be a graduate, MBA in HR/IR or MSW will be an added advantage
-Must be an immediate joiner (15 days or less)
Role: Automation Tester with Protractor
Exp:- 2 – 4 yrs
Location:- Mumbai
Job Responsibilities:
Must-have
Hands-on experience with automated testing
Experienced in testing process, methodologies
Web services knowledge and understanding (preferably REST)
Experience in programming (preferably Java and/or JavaScript)
Experience with Web automation tools like Selenium is required
Experience in Continuous integration process with Jenkins preferred
Experience with creating/maintaining test automation frameworks (preferably Protractor, REST-Assured, and for Mobile Espresso, XCTest)
Experienced in developing automation scripts for Functional testing, Regression testing, System Integration testing, Component testing, Negative testing
Proven Test Analyst skills (creating test schedules, organizing test suites, test execution, etc)
Ability to work both independently and effectively in teams
Good to have
Experience with Load and Performance testing using Jmeter preferred
Experience with SOAP UI, Web Services/RESTFUL architecture preferred
Experience in API testing using Newman, Postman
Experience in Mobile application Testing preferred
Familiar with Agile Methodology experience preferred













