About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.
Role Overview:
We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.
Key Responsibilities:
- Lead and mentor team of Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India
Shubham Vishwakarma
Full Stack Developer - Averlon
About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Company video
Company social profiles
Similar jobs
Angular (2+)
NodeJS (Node.js)
JavascriptJob Location - Hyderabad & Ahmedabad
Skills required – Angular, ionic
What you'll do:
- Perform complex application programming activities with an emphasis on mobile development: Angular, ionic, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more
- Assist in the definition of system architecture and detailed solution design that are scalable and extensible
- Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
- Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework
- Become a subject matter expert for our mobile applications
- Deliver amazing solutions to production that knock everyone’s socks off
- Mentor junior developers on the team
What we’re looking for:
- Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
- A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
- A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
- Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.
- Flexible and willing to accept change in priorities, as necessary
Preferred Qualifications:
- Proficient with Apache Cordova framework
- Built or maintained custom Cordova plugin
- Demonstrable knowledge of native coding background in iOS
- Understanding of Apple certificate and profile management
- Experience developing and deploying applications within Kubernetes based containers
- Experience in Agile and SCRUM development techniques
Java
Spring BootJob Details
- Job Title: SDE-3
- Industry: Technology
- Domain - Information technology (IT)
- Experience Required: 5-8 years
- Employment Type: Full Time
- Job Location: Bengaluru
- CTC Range: Best in Industry
Role & Responsibilities
As a Software Development Engineer - 3, Backend Engineer at company, you will play a critical role in architecting, designing, and delivering robust backend systems that power our platform. You will lead by example, driving technical excellence and mentoring peers while solving complex engineering problems. This position offers the opportunity to work with a highly motivated team in a fast-paced and innovative environment.
Key Responsibilities:
Technical Leadership-
- Design and develop highly scalable, fault-tolerant, and maintainable backend systems using Java and related frameworks.
- Provide technical guidance and mentorship to junior developers, fostering a culture of learning and growth.
- Review code and ensure adherence to best practices, coding standards, and security guidelines.
System Architecture and Design-
- Collaborate with cross-functional teams, including product managers and frontend engineers, to translate business requirements into efficient technical solutions.
- Own the architecture of core modules and contribute to overall platform scalability and reliability.
- Advocate for and implement microservices architecture, ensuring modularity and reusability.
Problem Solving and Optimization-
- Analyze and resolve complex system issues, ensuring high availability and performance of the platform.
- Optimize database queries and design scalable data storage solutions.
- Implement robust logging, monitoring, and alerting systems to proactively identify and mitigate issues.
Innovation and Continuous Improvement-
- Stay updated on emerging backend technologies and incorporate relevant advancements into our systems.
- Identify and drive initiatives to improve codebase quality, deployment processes, and team productivity.
- Contribute to an advocate for a DevOps culture, supporting CI/CD pipelines and automated testing.
Collaboration and Communication-
- Act as a liaison between the backend team and other technical and non-technical teams, ensuring smooth communication and alignment.
- Document system designs, APIs, and workflows to maintain clarity and knowledge transfer across the team.
Ideal Candidate
- Strong Java Backend Engineer.
- Must have 5+ years of backend development with strong focus on Java (Spring / Spring Boot)
- Must have been SDE-2 for at least 2.5 years
- Hands-on experience with RESTful APIs and microservices architecture
- Strong understanding of distributed systems, multithreading, and async programming
- Experience with relational and NoSQL databases
- Exposure to Kafka/RabbitMQ and Redis/Memcached
- Experience with AWS / GCP / Azure, Docker, and Kubernetes
- Familiar with CI/CD pipelines and modern DevOps practices
- Product companies (B2B SAAS preferred)
- have stayed for at least 2 years with each of the previous companies
- (Education): B.Tech in computer science from Tier 1, Tier 2 colleges
We are seeking an energetic and driven B2B Food Ingredients Sales Executive to manage and grow customer relationships across the food ingredients ecosystem. This role involves working closely with clients in Bakery, Protein, Snacks, Premix, Beverages, RTD, RTE, QSR, and online food businesses. The incumbent will focus on introducing innovative ingredients and application concepts to both existing and prospective customers, contributing to sustainable business growth in alignment with company sales strategies.
Key Responsibilities:
- Manage end-to-end sales activities by understanding customer needs, applications, and technical requirements.
- Execute sales strategies in alignment with marketing plans, including segmentation, pricing, positioning, and growth drivers.
- Track market trends, competitor activity, and customer insights to deliver differentiated, value-added solutions.
- Convert sales budgets into clear, customer-focused action plans and measurable outcomes.
- Own and achieve assigned sales targets while ensuring a consistently high-quality customer experience.
- Drive new business acquisition through concept-based selling and build a strong pipeline of ingredient-led projects.
- Collaborate with internal teams such as marketing, R&D, and supply chain to deliver customized solutions and strengthen customer partnerships.
Requirements:
- Solid understanding of B2B sales within the food ingredients, food processing, or allied industries.
- Strong communication, negotiation, and presentation capabilities.
- Ability to work independently, manage multiple accounts, and consistently meet or exceed targets.
- Good market awareness with a strategic mindset to compete effectively and identify growth opportunities.
Additional Information:
- Freshers are welcome to apply for Mumbai and New Delhi locations.
- Male candidates only (as per company requirement).
Benefits:
- Clear career growth and continuous learning opportunities
- Collaborative, team-oriented, and engaging work culture
- Performance-based incentives and bonuses as per company policy
Experience in TeleSales, Telemarketing, B2B Sales, B2C Sales.
● Good Communication Skills
● Good Convincing Skills
● Flexible with working days and times
Communication: Excellent communication skills in English and/or any regional language(
Hindi, Marathi, Malayalam, Tamil, Gujarati)
● Agility: Ability to change according to business requirements.
● Motivation: Demonstrate a positive, ‘can-do’ attitude. Willing to roll up your sleeves and
● get things done.
● Data-driven: Keen interest in analyzing performance data and transforming it into actionable
strategies.
● Growth-driven: Keen to grow as an individual
We are looking for candidates for Test Lead with experience in Loans with Indian financial organizations.
Below is the job requirement
1. Should have at least 6+ Years of experience on Loan Origination domain
2. Should have Team Handling and Governance experience of atleast 2+ years
3. Database, API testing exposure should be there
4. Testing Concepts should be clear
5. Should be able to WFO at Noida Location
JavaSpring Boot- To support and maintain existing Java code base, debug the application
- To analyse user and business requirements and design and implement appropriate solutions
- To design and code programs following in-house standards and good design principles
- To ensure that all programs are documented to the company standards
- To create unit test plans and perform unit testing of the programs
- To provide advice and guidance to other members of the team
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns
- Good knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
- Experience in RESTFul webservices
- Experience with test-driven development
- Exposure to portal/mobility development - Desired
- Exposure to any of middleware solutions like MQ, Oracle fusion middleware(WebLogic), WebSphere, Open Source
.NET
AngularJS (1.x)Angular (2+)JavascriptRoles and Responsibilities:
- Analyze system requirements and prioritize tasks
- Write clean, scalable code using .NET programming languages
- Remain up to date with the terminology, concepts and best practices for coding mobile apps
- Develop technical interfaces, specifications, and architecture
- Use and adapt existing web applications for apps
- Create and test software prototypes
- Develop client displays and user interfaces
- Review and refactor code
- Deploy fully functional applications
- Assist software personnel in handling project related work and other requirements
- Coordinate with other developers and team members
- Document development and operational procedures
Qualification:
- Bachelor’s Degree in Computer Science or Information Technology
- Familiarity with the .Net Core, ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
- 2+ years of development experience using MVC, C# .NET
- In depth understanding of design patterns
- Strong exposure to SQL / MySQL, MS SQL Server
- Knowledge of JQuery, JavaScript, HTML5, Bootstrap, CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Excellent troubleshooting and communication skills
- Knowledge of ReactJS, Angular is a plus
- Able to work well in a team setting
- Kindly mention the details which are mentioned below
Overall Experience:-
Current CTC:-
Expected CTC (If you are holding an offer please mention):-
Notice Period:-
Current Location:-
Reporting: Head – Digital Growth
Location: Noida
Key Responsibilities:
• Build a strong Paid Acquisition strategy to help the brand reach its target audience at a scale to deliver growth with profitability.
• Solid understanding of cross-channels like Google, Facebook, Criteo, LinkedIn, Affiliate, Influencer marketing etc.
• Work with partners and stakeholders to drive analytics first approach to media spends by building media models to isolate, attribute, and evaluate effectiveness of media choices.
• Monitoring business metrics on a weekly basis- % repeat, CAC, LTV, ROAS, etc.
• Developing and managing digital prospecting & remarketing campaigns to drive strong return on investment and efficient CAC.
• The candidate will work cross-functionally with engineering, analytics, product management, operations, and marketing to design and execute strategies for 10x-100x growth.
• The primary role is to spearhead all digital and performance marketing initiatives leading to demand generation and revenue growth.
• Media Insights: Oversee, monitor and analyze market trends and competitive activity and share insights.
Job requirements
• 5+ years of experience and deep knowledge of the Digital eco-system, including hands-on experience with Search, Social & App Marketing.
• Experience in D2C brands would be preferred.
• Solid understanding of cross-channel brand-focused digital marketing and technologies (e.g., digital, social, publishers, influencers, content marketing).
• Should have handled media budgets at scale.
• Ability to handle pressure, juggle priorities and thrive in an exceptionally fast-paced environment.
• Someone who is well versed with metrics like CAC, LTV, CM1, CM2, RTO, etc.
Job Description
Freshers can also Apply but only condition is willing to relocate to Tirupati
Selenium Testing - 1 to 5 years experience.
➢ Experience in Test Automation Life cycle.
➢ Sound knowledge and expertise in Test Automation tools (Selenium, BDD, Protractor, Postman & so on).
➢ Hands-on in scripting language Python.
➢ Deep hands-on skills with Selenium web-driver / BDD / JS.
➢ Able to debug and give the solution for the given practical problem.
➢ Should have worked in functional testing and should be thorough with the Testing process.
➢ Testing terminologies, artifacts, deliverables on each phase, summary reports, defect life cycle.
➢ Able to debug and get multiple workarounds for a given problem.
Summary
At Emipro, Project Manager will be responsible for assisting our customers with the design and deployment of their Odoo ERP based Strategic Sourcing solutions. As functional experts, they will help lead the customer in the GAP analysis, design, build, testing and deployment of their business needs and associated business processes while providing project planning and management services.
Job Responsibilities
- Manage all aspects of Project life cycle to facilitate successful delivery to the executive team
- Ability to drive the overall Project Delivery to a successful conclusion requiring strong Project & Resource Management/Allocation skills coupled with a good Technical Background. Success will be measured by on-time, error-free delivery, with high satisfaction from Emipro’s Enterprise Customers or Business Team
- Can able to map the end user requirement with standard functionalities available in Odoo ERP
- Develop and Oversee detailed project plans
- Coordinate with Emipro’s cross Functional ERP Experts and Organize Sprint Planning, Daily Stand-Ups, and Review Meetings for Technical Team
- Identify, analyze and recommend business systems solutions to Emipro management having a broad business impact
- Establish detailed project plans and metrics, work plans, schedules, resource plans, and status reports
- Identify ERP project risks and develop risk mitigation plans
- Provide project leadership, work direction and feedback
- Present formal presentations and executive summaries to senior management to provide recommendations and status updates
- Can assist with 360-degree aspects of an ERP Project deployment including (but not limited to): Business Process Configuration, Documenting current and future process flows and business rule configuration, User interface configuration, External system integration (if required), User and supplier set-up, Training to and Building the Team
- Manage conflicts, ensuring everyone involved is working together effectively towards successful Implementation
Required Skills
- Total experience of 5+ years having strong project/customer management experience with at least experience of handling 10+ Team members at a various hierarchical level
- Excellent written and verbal communication skills required
- Proven problem-solving skills demonstrated through professional experience
- Expert level functional knowledge of various Business concepts like Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales & Purchase, Manufacturing & Accounting
- Demonstrated ability to learn, utilize and train customers on systems, features, and functionality for relevant products/solutions
- Proven decision-making ability and prioritization skills to balance conflicting demands across the project
- Strong Techno Functional Skills and minimum 2+ Years of Experience of working with at least one famous ERP system like SAP, Oracle ERP, Odoo, Microsoft Dynamics, Salesforce or any other similar software systems
- MBA is preferred but not mandatory
- Successful ERP Implementation experience with at least 3 Full Lifecycle End to End Implementation in any other well known ERP Systems
- Excellent Team Player, Meticulous, Self-Motivated & Self Starter
- Ready to work round the clock as per the situation demands
- Stress handling & Leadership Qualities
- Thorough understanding of Risk Management and its implications
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon