
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.
Role Overview:
We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.
Key Responsibilities:
- Lead and mentor team of Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Company video


Connect with the team
Similar jobs
- Experience in Core Java, CXF, Spring.
- Experience in spring boot, microservices.
- Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
- Good development experience with RDBMS, preferably Sybase database
- Good knowledge of multi-threading and high volume server side development
- Experience in sales and trading platforms in investment banking/capital markets
- Basic working knowledge of Unix/Linux
- Excellent problem solving and coding skills in Java
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
We're seeking an experienced Engineer to join our engineering team, handling massive-scale data processing and analytics infrastructure that supports over 1B daily events, 3M+ DAU, and 50k+ hours of content. The ideal candidate will bridge the gap between raw data collection and actionable insights, while supporting our ML initiatives.
Key Responsibilities
- Lead and scale the Infrastructure Pod, setting technical direction for data, platform, and DevOps initiatives.
- Architect and evolve our cloud infrastructure to support 1B+ daily events — ensuring reliability, scalability, and cost efficiency.
- Collaborate with Data Engineering and ML pods to build high-performance pipelines and real-time analytics systems.
- Define and implement SLOs, observability standards, and best practices for uptime, latency, and data reliability.
- Mentor and grow engineers, fostering a culture of technical excellence, ownership, and continuous learning.
- Partner with leadership on long-term architecture and scaling strategy — from infrastructure cost optimization to multi-region availability.
- Lead initiatives on infrastructure automation, deployment pipelines, and platform abstractions to improve developer velocity.
- Own security, compliance, and governance across infrastructure and data systems.
Who You Are
- Previously a Tech Co-founder / Founding Engineer / First Infra Hire who scaled a product from early MVP to significant user or data scale.
- 5–12 years of total experience, with at least 2+ years in leadership or team-building roles.
- Deep experience with cloud infrastructure (AWS/GCP),
- Experience with containers (Docker, Kubernetes), and IaC tools (Terraform, Pulumi, or CDK).
- Hands-on expertise in data-intensive systems, streaming (Kafka, RabbitMQ, Spark Streaming), and distributed architecture design.
- Proven experience building scalable CI/CD pipelines, observability stacks (Prometheus, Grafana, ELK), and infrastructure for data and ML workloads.
- Comfortable being hands-on when needed — reviewing design docs, debugging issues, or optimizing infrastructure.
- Strong system design and problem-solving skills; understands trade-offs between speed, cost, and scalability.
- Passionate about building teams, not just systems — can recruit, mentor, and inspire engineers.
Preferred Skills
- Experience managing infra-heavy or data-focused teams.
- Familiarity with real-time streaming architectures.
- Exposure to ML infrastructure, data governance, or feature stores.
- Prior experience in the OTT / streaming / consumer platform domain is a plus.
- Contributions to open-source infra/data tools or strong engineering community presence.
What We Offer
- Opportunity to build and scale infrastructure from the ground up, with full ownership and autonomy.
- High-impact leadership role shaping our data and platform backbone.
- Competitive compensation + ESOPs.
- Continuous learning budget and certification support.
- A team that values velocity, clarity, and craftsmanship.
Success Metrics
- Reduction in infra cost per active user and event processed.
- Increase in developer velocity (faster pipeline deployments, reduced MTTR).
- High system availability and data reliability SLAs met.
- Successful rollout of infra automation and observability frameworks.
- Team growth, retention, and technical quality.
Position: Area Sales Executive / Manager
Job Summary:
Looking for a dynamic sales professional to promote and sell medical devices and microscopes in the assigned region. Responsible for business development, customer visits, product demos, and achieving sales targets.
Key Responsibilities:
Generate sales and explore new business opportunities.
Meet doctors and institutions for product promotion.
Provide demos, training, and after-sales support.
Achieve targets and handle area collections.
Maintain customer relationships and submit regular reports.
Requirements:
Graduate/Postgraduate with 1.5–3 years of sales experience (medical/scientific preferred).
Strong communication and negotiation skills.
Energetic, target-driven, and willing to travel.
We are looking for an Educational Counsellor
Location: Dwarka, New Delhi
Experience: 1–2 Years
Industry Preference: IT & Digital Marketing
We are hiring an Educational Counsellor to join our dynamic sales team. If you have 1–2 years of experience—preferably in Education or digital marketing—we’d love to hear from you!
Key Responsibilities:
1. Make outbound calls to generate and qualify leads
2. Promote Digital Marketing Training courses to convert leads
3. Maintain client database and follow up on leads for final conversions
4. Achieve targets and contribute to team growth
Requirements:
1. Excellent English and Hindi communication & negotiation skills
2. Prior experience in Education/digital marketing is preferred
3. Basic knowledge of MS Office tools
Apply now and grow with a fast-paced tech and advertising company!
Job Opportunity: Quality Engineer – Mechanical
Location: Gurugram
Qualifications:
- Full-time Degree/Diploma in Mechanical Engineering from a Govt. College/reputed private colleges.
- 3-6 years of experience in a similar role.
About the Role:
We are seeking a skilled and experienced Quality Engineer to join our dynamic team in Gurugram. As a Quality Engineer, you will play a pivotal role in ensuring the highest standards of quality in our engineering and manufacturing processes.
Key Responsibilities:
- Conduct in-house and supplier site inspections.
- Perform customer site installation audits and special interventions.
- Establish comprehensive guidelines for quality standards and checks.
- Investigate production and product issues, implementing corrective measures for improvement.
- Study drawings/documents for early issue identification.
- Prepare detailed reports on defective products, raw materials, and equipment malfunctions.
- Collaborate with internal teams, suppliers, and external technicians to meet organizational quality standards.
- Review customer feedback and implement changes to enhance products and satisfaction.
- Stay updated on safety and legal standards for manufacturing processes.
Must-Have Skills:
- Advanced MS Office Proficiency: Excel (Pivot tables, V lookup, formulas), Word, PowerPoint with excellent typing speed.
- Engineering Drawing Expertise: Proficient in interpreting machining and assembly engineering drawings.
- Machining Process Mastery: In-depth knowledge of various machining processes (Milling, Turning, Grinding, Welding, etc.).
- Equipment Proficiency: Handling a diverse range of equipment, from Sheet Metal fabrication to Centrifugal Pumps and Cooling Towers.
- GD&T Understanding: Solid grasp of Geometric Dimensioning and Tolerance principles.
- Quality Assurance Knowledge: Familiarity with Quality Assurance/Inspection General Standards.
- Precision Instrument Proficiency: Detailed knowledge of precision instruments for accurate measurements.
If you are passionate about ensuring quality excellence, have a Mechanical Engineering background, and possess the required skills, we invite you to apply. Join us in creating innovative solutions and maintaining the highest standards of quality in our dynamic work environment.
Apply now and be part of a team that values quality, precision, and continuous improvement.
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large scale social or location-based app.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As a QA/ Manual Tester, you will build test cases to execute in a formal testing environment.
What you will do:
- Gathering cross application functional requirements and translating them into testing requirements
- Understanding and deep diving into the current applications to define testing requirements
- Identifying opportunities and implement changes to increase efficiencies in the testing process
What you need to have:
- Have a technical background working as a programmer or tester
- Strong understanding of Software Development Life Cycle (SDLC)
- Strong communication skills with the ability to research, problem solve, and work independently or in a team environment
- Knowledge of SAS or Autosys is a plus
- Knowledge of Finance Industry is a plus
- Knowledge of ruby on rails is a plus
Facilitation and Business Analysis skills.
Estimation and Project Planning skills for enterprise level applications.
Excellent communication and technical leadership skills.















