Manager - Customer Success (AdTech, B2B SaaS)
at TalentXO
6 - 8 yrs
₹26L - ₹30L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Account Management
AdTech
Role & Responsibilities
As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate
- Strong Manager – Customer Success, Account management Profile
- Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
- Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
- Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
- Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
- Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
- Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
- Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
- Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
- Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Perks, Benefits and Work Culture
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
About TalentXO
Founded :
2018
Type :
Product
Size :
20-100
Stage :
Profitable
About
N/A
Company social profiles
N/A
Similar jobs
Gurugram
3 - 6 yrs
₹10L - ₹25L / yr
DevOps
PythonGoogle Cloud Platform (GCP)
Linux/Unix
CI/CD
+21 more
Review Criteria
- Strong DevOps /Cloud Engineer Profiles
- Must have 3+ years of experience as a DevOps / Cloud Engineer
- Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
- Must have strong hands-on experience in Linux administration and system management
- Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
- Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
- Must be proficient in scripting languages such as Python or Bash for automation
- Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
- Top tier Product-based company (B2B Enterprise SaaS preferred)
Preferred
- Experience in multi-tenant SaaS infrastructure scaling.
- Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.
Role & Responsibilities
We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.
Key Responsibilities:
- Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
- Build and optimize CI/CD pipelines to support rapid release cycles.
- Manage containerization & orchestration (Docker, Kubernetes).
- Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
- Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
- Drive cloud security automation (IAM, SSL, secrets management).
- Partner with engineering teams to embed DevOps into SDLC.
- Troubleshoot production issues and drive incident response.
- Support multi-tenant SaaS scaling strategies.
Ideal Candidate
- 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
- Strong expertise in AWS, Azure, or GCP.
- Strong expertise in LINUX Administration.
- Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
- Proficient in Terraform/Ansible/CloudFormation.
- Strong scripting skills (Python, Bash).
- Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
- Strong grasp of cloud security best practices.
Read more
Andheri , Mumbai
4 - 8 yrs
₹4L - ₹8L / yr
.NETASP.NET
C#SQL server
Object Oriented Programming (OOPs)
Exp: 4-8yrs
Notice period: Max 30 days
Location: Andheri East
Working Days- 6 Days with Sunday off (2nd Saturday off as well)
Key Responsibilities:
Design, develop, and maintain WinForms applications.
Knowledge of .NET languages including C#, & Winforms is Mandatory.
Collaborate with cross-functional teams to define, design, and implement new
features.
Write clean, scalable, and efficient code using C# and ASP.NET.
Develop and maintain SQL Server databases, including writing complex
queries and stored procedures.
Troubleshoot, debug, and optimize existing applications.
Participate in code reviews and contribute to team knowledge sharing.
Ensure application security, performance, and reliability.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related
field.
Minimum of 3 years of experience in .NET development.
Read more
Bengaluru (Bangalore), 21/1, Cunningham Rd, Shivaji Nagar, Bengaluru, Karnataka 560001
1 - 5 yrs
₹2L - ₹7L / yr
Communication Skills
Negotiation
B2C
Company Description
Homes247.in, India’s Favorite Property Portal, is powered by Proptech, providing verified and handpicked property options for homebuyers. Known as one of the few premium full-stack property portals, we deliver comprehensive, 24/7 assistance for the entire property buying journey—from search to settlement. In addition to property buying, our services extend to home loans, interior designing, and tenant and property management. Our mission is to offer a seamless and personalized housing experience to all our customers.
Role Description
This is the role of Field Sales Manager/Executive located in Bangalore. You will be assigned leads for clients seeking premium real estate projects like apartments & villas in the city's IT hubs like Sarjapura, Marthahalli Rd, Whitefield, Electronic City, etc. These are the locations where our sites are situated. You will be assigned to only one site, specifically in the area closest to your location. The major responsibilities include managing and strengthening relationships with assigned clients, working for sales closures, coordinating with internal teams to ensure to meet client requirements, achieving sales targets, and providing exceptional customer service.
Responsibilities
- Interacting with assigned leads/clients and lining up F2F meetings or site visits
- Schedule and conduct site visits and regular follow up with the clients until closure. Leads will be provided
- Convincing and Negotiating Deals with Customers
- Coordinate between clients and the company and update the status regarding services, pricing, and new product releases.
- Report on sales activities through a scheduled reporting structure.
- Reaching the targets and setting goals, establishing, maintaining, and expanding the client base.
- To build and enhance the company's brand image internally and externally
- Achieving sales targets and adhering to organization policies religiously.
Requirements
- Any Degree
- Only candidates who are currently based in Bangalore are eligible to apply.
- 1 - 5 years experience in Sales (preferred)
- Excellent Communication and Good Negotiation Skills
- Enthusiastic and Futuristic
- Emotional Intelligence, Meticulous and Team Player
Read more
Kolkata, Noida, Pune, Mumbai, Gurugram, Hyderabad, Bengaluru (Bangalore), Coimbatore, Chennai, Kochi (Cochin)
6 - 12 yrs
₹10L - ₹20L / yr
Lean Six Sigma
Facilitation
Process improvement
Innovation
Hi
We are looking for Process Improvement\Delivery Excellence for one of our premium client
We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
-
Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
Read more
Pune
0 - 2 yrs
₹2L - ₹4L / yr
Sales
Business Development
Communication Skills
Negotiation
Lead Generation
+1 more
1. Generate Sales lead.
2. Meet sales benchmark and call handling quotas.
3. Follow communication procedures,guidelines & policies.
4. Excellent English communication & presentation skills.
5. Must have good convincing skills.
* Travel allowance
* Attractive incentive
* Freshers can apply
* Minimum 6 months of experience.
* English is a must .
2. Meet sales benchmark and call handling quotas.
3. Follow communication procedures,guidelines & policies.
4. Excellent English communication & presentation skills.
5. Must have good convincing skills.
* Travel allowance
* Attractive incentive
* Freshers can apply
* Minimum 6 months of experience.
* English is a must .
Read more
NCR (Delhi | Gurgaon | Noida)
4 - 9 yrs
₹20L - ₹40L / yr
Android Development
Java
KotlinKey Responsibilities
- Prototype new app and feature ideas and explore new technologies that are at the forefront of mobile technology
- Integrating back-end API's with front-end.
- Maintain android apps, listen to community and fix issues that arise
- Design and implement new features, create UI, debugging
- Optimize applications for maximum speed and scalability.
- Collaborate with other team members
Key Requirements
- Strong expertise in Java
- Experience with releasing, maintaining mobile code
- Strong focus on high-quality mobile UI experiences
- Deep understanding of Android SDK
- Proficient understanding of code versioning
Read more
Bengaluru (Bangalore)
3 - 8 yrs
₹1L - ₹9L / yr
Business Intelligence (BI)
Microsoft Business Intelligence (MSBI)
BI developer
SQL Server Reporting Services (SSRS)
Crystal Reports
Primary Role
• As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
• This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
• Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.
Main Duties / Responsibilities
• Design & implement high performing T-SQL queries as per the functional specification.
• Create Technical Specification.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Participate in Requirements discussions.
• Must be able to manage timelines and task priorities.
• Attention to detail and maintaining high-quality standards is a must.
TECHNICAL KNOWLEDGE
• Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
• Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
• Experience with usage of indexes and T-SQL performance tuning techniques.
QUALIFICATIONS
• Bachelor’s Degree or an equivalent qualification
Questions for Candidates
• Require experience in query optimizing.
• Have to be hands-on in SSRS.
• Good in T-Sql query, like use of temp tables when developing store procedures concerning report development
• Should be a guide and mentor to make sure to provide a quality outcome.
• Very good in basic development principles
o Adding Cascading parameters
o Grouping subtotal/ Grand total
o Sub Reports/ HyperLink creation
o Matrix Grid
• As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
• This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
• Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.
Main Duties / Responsibilities
• Design & implement high performing T-SQL queries as per the functional specification.
• Create Technical Specification.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Participate in Requirements discussions.
• Must be able to manage timelines and task priorities.
• Attention to detail and maintaining high-quality standards is a must.
TECHNICAL KNOWLEDGE
• Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
• Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
• Experience with usage of indexes and T-SQL performance tuning techniques.
QUALIFICATIONS
• Bachelor’s Degree or an equivalent qualification
Questions for Candidates
• Require experience in query optimizing.
• Have to be hands-on in SSRS.
• Good in T-Sql query, like use of temp tables when developing store procedures concerning report development
• Should be a guide and mentor to make sure to provide a quality outcome.
• Very good in basic development principles
o Adding Cascading parameters
o Grouping subtotal/ Grand total
o Sub Reports/ HyperLink creation
o Matrix Grid
Read more
Bengaluru (Bangalore)
15 - 18 yrs
₹80L - ₹100L / yr
Architecture
Technical Architecture
Solution architecture
Information architecture
Java Architecture for XML Binding (JAXBJava Architecture for XML Binding...
+6 more
- Skills needed to architect and build enterprise-class Networking storage products.
- Networking Storage Architect must have expertise in Compute, Network, Storage, clustering, and Security.
- Be able to provide technical direction and lead a team
- Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc to address a goal.
- Identify, communicate and mitigate Risks, Assumptions, Issues, and Decisions throughout the full lifecycle
- Someone who has the self-drive, or initiative who will go out ‘get stuff done, without being prompted
- Ability to prioritize and address multiple tasks concurrently
- Must have developed software and firmware
- Knowledge of Linux, FreeBSD, Windows, VMware drivers
- Must have managed a group of at least 20 developers
- Very hands-on role
- Ability to scope and deliver to commitments
- Ability to motivate the team
Please note:
- Need candidates with a strong education background. (most of our Sr engineers are IIT and)
- Need someone who has to lead a team
- The candidate needs to be somewhat stable in his career
- Minimum 15years if exp is a must (most of our managers are close to 15 years of experience)
Read more
Bengaluru (Bangalore)
4 - 9 yrs
₹20L - ₹40L / yr
Customer Acquisition
Customer Relationship Management (CRM)
Product Management
We are looking for an experienced B2C / consumer product manager to join our team. He/She will be the owner for various fundamentals backend systems, and its integration with multiple internal and external systems. The person will also own The entire CRM and aim at maximising the customer lifetime value thus revenue - and will be responsible for improving efficiency, and driving business metrics.Manipal Global education is ppioneer and leader in the space of Assessment, learning - distance education.Experience/Skillset/Background- 4+ years of product management experience in B2C product companies;- Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends- Experience of working with systems with complex business logic, and the ability to deliver data-driven solutions while dealing with large quantities of information and data- Create, democratize and monitor performance metrics regularly and work with a different team to consistently raise the bar- Should have a thorough understanding of data and analytics tools such as Google Analytics, Localytics, CleverTap or MixPanel- Experience of managing all aspects of a successful product throughout its lifecycle- Knowledge of multiple functional areas, such as Product Management, Engineering, UX/UI, Sales, Customer Support.- Understanding of user experience (UX) and business/commercial challenges- Work with QA and Business team to check all the corner cases possible for feature development; manage upgrades and progressive releases for existing products- Ability to interact with the engineering team, understand technical subjects and emerging technologies and their relevance to the product- Ability to communicate findings clearly to both technical and non-technical audiences- Software Development Experience with a good understanding of data, metrics and building models will be an added advantage- eCommerce Product Management Experience is compulsory- Bachelor's degree in Computer Science or equivalent practical experience is a plus.- MBA from Tier 1 college is preferredRight fit for the team- Turn ambiguous problems into solutions accustomed to driving results in a cross-functional environment with little instruction or oversight- Ability to lead in a highly dynamic environment and a willingness to roll up sleeves to get the job done- Desire to work in a fast-paced environment- Hand-on experience, Hustler, and Go-Getter attitude- People Management: Ability to lead, manage; develop teams in a fast-paced environment; should have managed a team of at least 2-3 product managers
Read more
Bengaluru (Bangalore)
1 - 5 yrs
₹2L - ₹7L / yr
PHPMySQL
HTML/CSS
Javascript
jQuery +3 more
1. Write clean, well-designed code
2. Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
3. Contribute in all phases of the development lifecycle
4. Follow industry best practices
5. Build efficient, testable, and reusable PHP modules
6. Solve complicated problems with efficient solutions through coding and analysis
7. Building reusable code and libraries for future use
2. Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
3. Contribute in all phases of the development lifecycle
4. Follow industry best practices
5. Build efficient, testable, and reusable PHP modules
6. Solve complicated problems with efficient solutions through coding and analysis
7. Building reusable code and libraries for future use
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort