
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Company video


Connect with the team
Similar jobs
Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for motivated students or recent graduates interested in human resources, administration, and organizational management. The internship offers flexible start and end dates. A short quiz or task may be required as part of the selection process.
Responsibilities:
- Provide administrative and operational support to the Chief Human Resource Officer (CHRO).
- Assist with HR documentation, data entry, and compliance tracking.
- Support recruitment activities including posting jobs, scheduling interviews, and tracking candidates.
- Maintain employee databases and ensure accuracy of personnel records.
- Coordinate internal communications between HR, leadership, and other departments.
- Contribute to the development of HR policies, procedures, and best practices.
- Help troubleshoot and resolve day-to-day HR issues.
Please send your resume to talent@springercapital
Role Overview:
We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.
Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.
Key Responsibilities:
Consulting & Strategy:
Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.
Design and recommend migration strategies and modernization roadmaps for storage and backup environments.
Develop reusable methodologies and frameworks tailored to customer needs.
ZENfra Enablement:
Translate customer requirements into actionable insights using the ZENfra platform.
Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.
Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.
Product Implementation & Support:
Lead or support ZENfra platform deployments across customer environments.
Ensure smooth onboarding, configuration, and integration of ZENfra components.
Manage customer support escalations, ensuring timely resolution and customer satisfaction.
Provide feedback to product teams to improve usability and performance.
Leadership & Delivery:
Lead and mentor a team of consultants and engineers across multiple customer engagements.
Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.
Ensure quality and consistency in deliverables across projects.
Customer Success:
Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.
Conduct workshops, training sessions, and executive briefings as needed.
Required Skills & Experience:
- 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
- Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
- Strong leadership experience managing cross-functional teams and customer engagements.
- Hands-on experience with product implementation and customer support management.
- Excellent communication and stakeholder management skills.
- Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
- Ability to create structured reports, methodologies, and reusable assets.
- Experience working with global customers and managing multiple priorities.
Preferred Qualifications:
Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).
Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.
Experience with automation and scripting (Python, PowerShell) is a plus.
- Cold calling, Lead generation, Lead Capture, Lead qualification distribution.
- Construct Tele sales pitches On-line presentations.
- Maintain Sales funnel Track through sales calls process and follow-ups until deal closure.
- Develop and execute business plans to achieve and exceed monthly, quarterly, and/or annual sales goals as assigned.
- Grow business through the development of new leads, contacts, and clients.
- Identify new revenue opportunities and Lead generation.
- Build business relationships with current and potential clients.
- Execute, Maintain and update sales tasks activities in the official CRM software/application.
- Manage Sales pipelines, Deal funneling, prospecting, and closing opportunities into top accounts.
- Conduct calls with customers and prospects, provide effective presentations, written proposals to prospective customers.
- Maintain a thorough knowledge of products technology as well as industry trends.
Qualifications, Experience Skillset
- Masters/Bachelor s degree in Business Administration, or equivalent
- 1-2 years Inside Sales/tele-calling experience
- Exposure in IT Sales, Software sales or EdTech preferred.
- Well-verse with CRM tools, Digital/social media, web conferencing, etc.
- Intuitive and insightful, particularly in human behavior.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Excellent written + verbal communication , Tele-calling skills convincing approach.
- Resourceful, with outstanding research skills.
- Must own a Laptop Smartphone.
We are looking forward to hiring a committed
Java Developer with experience in building high-performing, scalable, enterprise-grade applications. You will be part of our Engineering team that works on mission-critical applications. You will be managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
Location = Pune
You are required to:
Contributing in all phases of the development lifecycle.
Write well designed, testable & efficient code.
Ensure designs comply with specifications.
Prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Our Current Stack
Backend: Spring (JAVA), Laravel (PHP), MySQL, NoSQL, NGINX Plus.
Frontend: Angular 5+ Ngrx/store 5
Infrastructure: Google cloud platform (App engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Scrapy Cloud, Pusher.io (websockets), Getstream.io, Filestack, Postmark app, AS2 Gateway, Google Cloud Endpoints Framework, MongoDB, Algolia, Memcache
Tools: Gitlab, Postman app, JIRA.
Technical Skills required
JAVA, SPRING OR SPRING BOOT, DATA STRUCTURES & ALGORITHMS, HIBERNATE, MYSQL, MONGODB and NOSQL
What Makes You Eligible?
LOOKING FOR CANDIDATES FROM PUNE LOCATION ONLY.
B. Tech degree ONLY ( FIRST CLASS GRADE IN FINAL YEAR 60 % OR ABOVE ONLY).
Experience in the same role of almost 1-2 years.
Experience with connecting backend and frontend services.
Exposure to consuming data through different interfaces (Web API's/Socket/ REST/ RESTFUL/ JSON/ XML).
Proficiency in Data Structures and Algorithms.
Understanding of web markup, including HTML 5 CSS.
Understanding of client-side scripting and JavaScript frameworks.
Ability to write clean, reusable and well documented code.
Proficient understanding of code versioning tools, such as Git.
Knowledge of API authentication techniques (Token, JWT, OAuth2) - desirable but not mandatory. (Experience with API Design will be a plus)
Fair spoken and written English Flexibility - Things change around here. FAST!
Other Inter-personal skills like self-motivation, persistency, patience and eagerness to learn and work independently.
Front end Developer : (Group Manager )
Job Description
Join our product development team to develop our web applications
You are a creative web programmer that will focus on the front-end development and design, but also assist as needed with back-end development if needed.
Design, production, modification, and maintenance of web application’s user interface
Assist with the development and implementation of new features
Work with back-end developers to implement front-end and user interface requirements
Work with team on designing new interfaces to programs
Thoroughly document design and implemented code
Qualifications
- B.E. or B. Tech or MCA
- 5 to 8+ years of overall experience
5 years of frontend web application development
Proficient understanding of web markup, including HTML5, CSS3
Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery. Strong understanding of JavaScript
Good working experience of any of advanced JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS
Good understanding of asynchronous request handling, partial page updates, and AJAX
Proficient understanding of code versioning tools GIT/SVN
Good understanding of browser rendering behavior and performance
Good knowledge of charting any frameworks like Highcharts, Highmaps or D3JS
Working with and leveraging cloud PaaS components for front end delivery
Experience in any server-side programming is a plus
Familiarity with Visio, Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image is a plus.
We are looking for a JDA SCPO Techno-Functional Consultant for one of our premium clients for their Chennai/Bangalore location.
Experience: 2-8 years
Requirements:
● Significant hands-on experience and in depth working knowledge of JDA SCPO (Demand, Fulfillment,
Demand 360 & Inventory Optimization).
● Experience of implementation, rollout, enhancements mandatory. Support post roll out is preferable.
● Provide technical & functional support to the Solution Architect & project team; including
environment setup, software installation, configuration, batch automation and integration,
troubleshooting, system testing, performance tuning, quality assurance/design review etc.
● Strong database skills on Oracle RDBMS – PL/SQL and SQL scripting, basics of database
administration, familiarity with tools and utilities for diagnosing performance related issues with
Oracle databases
● Proven experience of attending and resolving the critical issues within tight timelines
● Experience in planning and discussing business process requirements workshop & discussions with
customer
● Strong technical design, analytical and problem-solving skills
● Excellent presentation and organizational skills
● Excellent communication skills (written, verbal & presentation).
- Developing sales strategies to draw in potential buyers or to solicit new potential customers.
- Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
- Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
- Presenting product information to customers once you have identified their needs.
- Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
- Following up with potential customers who expressed interest but did not purchase any goods or services.
- Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
- Collaborating with sales executives to ensure the company's goals and targets are met.
DUKAAN - Create Your Online Store in 30 Seconds
Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.
Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.
Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users.
QA Engineer Roles & Responsibilities
Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs.
Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production.
- Thoroughly testing new releases to find bugs or design issues.
- Identifying bugs in new releases and understanding how to resolve them
- Creating issues for these bugs and with steps on how to re-produce them.
- Ensuring that new software products are ready for consumer use
- Working with development teams to prevent issues with new products
1. Working on front end development for the web apps.
2. Developing and designing the front end of the web portal












