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Relevant Experience: 3-7 Years
Location: Bangalore
Client: IBM
Exposure to Connect Direct on multiple operating systems
Job Scheduler
Analysis, Build and troubleshooting skills
Nice to have skill:
Github (any source control)
CodeFresh (any devops tool).Exposure to Cloud
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
RESPONSIBILITIES
- Handling customer complaints, provide appropriate solutions and alternatives within the time limit.
- Following up to ensure proper resolution.
- Adherence to all the SLAs
- Mediate between clients and the organization.
- Possessing excellent product knowledge to enhance customer support
- Promote value through great customer experience.
REQUIREMENTS
- A bachelor’s degree in administration or a related field.
- A minimum of 1-2 years' experience as a customer support executive.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of customer success processes.
- Patient and active listener.
- Passion for service.
Position: SRE/ DevOps
Experience: 6-10 Years
Location: Bengaluru/Mangalore
CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.
We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you will play a crucial role in ensuring the reliability, availability, and performance of our systems and applications. You will work closely with the development team to build and maintain scalable infrastructure, implement best practices in CI/CD, and contribute to the overall stability of our technology stack.
Roles and Responsibilities:
· CI/CD and DevOps:
o Implement and maintain robust Continuous Integration/Continuous Deployment (CI/CD) pipelines to ensure efficient and reliable software delivery.
o Collaborate with development teams to integrate DevOps principles into the software development lifecycle.
o Experience with pipelines such as Github actions, GitLab, Azure DevOps,CircleCI is a plus.
· Test Automation:
o Develop and maintain automated testing frameworks to validate system functionality, performance, and reliability.
o Collaborate with QA teams to enhance test coverage and improve overall testing efficiency.
· Logging/Monitoring:
o Design, implement, and manage logging and monitoring solutions to proactively identify and address potential issues.
o Respond to incidents and alerts to ensure system uptime and performance.
· Infrastructure as Code (IaC):
o Utilize Terraform (or other tools) to define and manage infrastructure as code, ensuring scalability, security, and consistency across environments.
· Elastic Stack:
o Implement and manage Elastic Stack (ELK) for log and data analysis to gain insights into system performance and troubleshoot issues effectively.
· Cloud Platforms:
o Work with cloud platforms such as AWS, GCP, and Azure to deploy and manage scalable and resilient infrastructure.
o Optimize cloud resources for cost efficiency and performance.
· Vulnerability Management:
o Conduct regular vulnerability assessments and implement measures to address and remediate identified vulnerabilities.
o Collaborate with security teams to ensure a robust security posture.
· Security Assessment:
o Perform security assessments and audits to identify and address potential security risks.
o Implement security best practices and stay current with industry trends and emerging threats.
o Experience with tools such as GCP Security Command Center, and AWS Security Hub is a plus.
· Third-Party Hardware Providers:
o Collaborate with third-party hardware providers to integrate and support hardware components within the infrastructure.
Desired Profile:
· The candidate should be willing to work in the EST time zone, i.e. from 6 PM to 2 AM.
· Excellent communication and interpersonal skills
· Bachelor’s Degree
· Certifications related to this field shall be an added advantage.
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
A Senior Automation Test Engineer at HappyFox is an integral part of the QA team responsible to ensure product quality and integrity with a special focus on the development and execution of test automation.
Responsibilities:
- Owning the quality of any deliverables including new features and enhancements.
- Working closely with the product team in understanding the requirements and user workflow.
- Developing and executing test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the regression test cycle through automation.
- Performing automated API testing.
- Contributing to building of a Continuous Integration (CI) environment and ongoing process improvement activities.
- Identifying required improvements in the test and development processes; making contributions to our automation tools that address specific needs.
- Raising defects/bugs and tracking them till closure.
Requirements:
- Minimum 5 years of relevant experience in QA with at least 3 years of experience in automation.
- Expertise in Selenium tool for automation testing.
- Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it.
- Good knowledge of object-oriented programming, along with requisite coding and debugging skills.
- Design and development skills in Python and/or Java.
- Some knowledge of continuous integration practices.
- Excellent verbal and written communication skills.
- Experience working in SaaS based product company (optional)
- Knowledge of Performance / Load testing tool (optional)
- Experience working for a bootstrapped high-growth startup (optional)

- Software Developer with minimum 2+ years of development experience in .net
- Write effective and reusable code using the MVVM framework
- Expertise in .net core, OOPS concept and .net coding guidelines
- Solid understanding of Object-Oriented design patterns
- Good in logical and problem solving skills
- Good analytical and debugging skills
- Ability to understand requirements
- Knowledge of unit testing and code analysis tools will be added advantage
- Knowledge of Azure services will be added advantage
- Knowledge of working with XML will be added advantage
Angular
- Looking for an Angular Developer who has deep knowledge of Angular practices and commonly used modules based on extensive work experience.
- Should be flexible to adapt quickly to new technologies as required.
- Hands on and implementation of Angular applications, directives, controllers, services
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Good experience on OOPS Design skills.
- Experience with consuming RESTful services
- Creating self-contained, reusable, and testable modules and components
- Should have good knowledge of the MVVM frameworks
- Exposure to Microsoft Azure is an added advantage
- Critical thinker and problem-solving skills
- Team player
- Great interpersonal and communication skills
- Should have strong programming knowledge in Angular (Angular v8+) with at least 3+ years of relevant experience
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
As the Java Developer, you will be responsible for developing cutting edge health-tech applications that include high scale transaction processing, intelligent bot based programs and data analytics.
What you will do:
- Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
- Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
- Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
- Developing the Code as per the requirements
- Working with product team and constructing the tech roadmap
- Designing, building and scaling the company's backend microservices
- Maintaining code integrity and organization
- Applying all quality requirements to make the code production ready
- Developing and deploying new features to facilitate related procedures and tools if necessary
- Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
- Designing and building efficient, reusable, and reliable Java code
- Pro actively catching and fixing bugs, and providing support for the back end services
- Managing servers and infrastructure by keeping the lights on and refining the deployment architecture
What you need to have:
- Expert at hands on programming in JAVA and J2EE
- Must be from Product based companies (Should have developed Web Apps)
- Proven expertise in Java interfaces with MongoDB (or similar noSQL databases) as well as relational databases (mySQL, Postgres etc)
- Key contributor in atleast one 6+ months development project involving SpringBoot and Hibernate
- Strong understanding of application server infrastructure
- Good working knowledge of Maven based build systems
- Good understanding of build and deployment pipelines that involve ANT and Jenkins
- Proficient understanding of code versioning tools, such as Git or SVN
- Good knowledge of working on Rest APIs , Webservices
- Excellent problem-solving skills
- Hands on experience with Lucene/Solr
- Familiarity with DiagFlow based chat bot building
- Knowledge of NLP
- Learnt AI/ML systems
- Excellent interpersonal skills and the ability to build good working relationships.
- Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
- Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
Rapido is India’s largest bike taxi player focused on solving the first and last mile connectivity problem for India. The primary focus is mobility and changing all facets of mobility across India. We believe that 2 Wheeler are the right mode of transport for developing countries like India and have much more scope than 4 wheelers, which is also reflected in the fact that the number of 2 wheelers is significantly more than the number of 4-wheelers.We have operations in close to 100 cities and are the undisputed market leader in this space. Growing close to 500% year-on-year, we have ambitious targets set for ourselves in the future as well.
What you will do :
We are looking for a Technical Architect to design the structure of our IT systems and oversee programs to ensure the proper architecture is implemented.
Should have experience in data modelling, distributed system design, Microservice architecture and communications protocol and is passionate about writing code and the art of management
In this role, you should be an excellent communicator who is able to translate complex requirements into functional architecture. We'd also like you to have hands-on experience on software development and be able to manage complex programs. Overseeing development and implementation of programs. Providing technical leadership and support to software development teams. Your goal will be to ensure our internal IT framework operates properly.
Responsibilities:
- Understand company needs to define system specifications
- Plan and design the structure of a technology solution
- Communicate system requirements to software development teams
- Evaluate and select appropriate software or hardware and suggest integration methods
- Oversee assigned programs (e. g. conduct code review) and provide guidance to team members
- Assist with solving technical problems when they arise
- Ensure the implementation of agreed architecture and infrastructure
- Address technical concerns, ideas and suggestions
- Monitor systems to ensure they meet both user needs and business goals
Requirements:
- Proven experience as a Technical Architect
- Hands-on experience with software development and system administration
- Understanding of strategic IT solutions
- Experience in project management and service-oriented architecture (SOA)
- Knowledge of selected coding languages (e. g. JavaScript, Java)
- Familiarity with various operating systems
- Experience in cloud technologies
- Excellent communication skills
- Problem-solving aptitude
- Organisational and leadership skills
Role Competencies:
- Proven work experience as a Back-end developer.
- Hands on experience with programming languages like Java/NodeJS/Golang, JavaScript, Familiarity with Git,
- Database (SQL/Mysql/NO SQL).Good to have Kafka/queuing/messaging system.
- Familiarity with front-end languages (e.g. HTML, JavaScript and CSS)
- Strong knowledge of design principles, user interfaces, web standards and usability.
Functional Behavioral:
- Excellent analytical and time and people management skills.
- Teamwork skills with a problem-solving attitude.

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5+yrs with WINDOWS DRIVER DEVELOPMENT in is MUST
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Hands on EXP in C++ Programming is MUST
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Understanding of FIRMWARE and HARDWARE DESIGN principles.
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EXP in LAPTOP and DESKTOP domain
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Hands on EXP in JENKIN and GITHUB
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EXP or understanding of FIRMWARE DESIGN TOOLS and LANGUAGES.
Title
Senior Java Backend Developer
Introduction
Are you a passionate backend developer looking for a new challenge in an international company? Do terms like spring-boot, Redis, Amazon EC2, REST-API and document based databases like MongoDB make you smile and would you like to work in an international company that values your personal growth? We are expanding in India and are looking for an enthusiastic and experienced Java Developer to join the team.
Your new job
Together with the team, you will be responsible for the development and migration of our FlexWhere application from a PHP based application to a java application. You report to the Manager Development & Support and collaborate with our Dutch IT Team, who work from our headquarters in the Netherlands. We work with two-week sprints, in which features and improvements are tested in an alpha and beta environment, after which you will release the services in our Kubernetes cluster. Our applications are being used by thousands of customers in Europe on a daily basis. By being in close contact with our helpdesk, you know what our users struggle with and how you can improve their experience.
You are not afraid to take ownership and have good interpersonal skills. You believe a good user experience is the ultimate goal and you continuously discover, evaluate and implement new technologies to maximize development efficiency. All in all: you have an innovative spirit and cannot wait to get aboard into an international IT-organization!
What you’ll bring
- A degree in Engineering (B.Tech or BE);
- Minimum of 3-year work experience as a Java developer in Java and/or Kotlin, Groovy;
- Proficient understanding of code versioning tools (Git);
- Experience with third-party API’s and third-party libraries like MongoDB, Redis, MySQL, ElasticSearch;
- Familiar with automation testing tools;
- Knowledge about scaling architectures in the cloud like EC2.
What you’ll get
- Competitive salary;
- Place within a company that is committed to diversity and inclusion;
- Excellent career progression opportunity within an international organization;
- The chance to discover the land of tulips and windmills!
Where you’ll work
We are Dutchview. An innovative IT company based in the Netherlands with offices in Germany, the United Kingdom and India. Our solutions make it possible for organisations to work smartly and effectively. So that they can focus all their energy on what they do best. It is precisely this freedom that leads to greater job satisfaction: the basis for better results. We make it easy for you.


