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Job Title: Customer Support Executive
Company: Torero Softwares Ltd
Location: Lower Parel East, Mumbai (On-site)
Job Type: Full-time
Experience: 0 to 2 years
Job Description:
We’re hiring a Customer Support Executive to assist users of our Medica Software. You will help clients solve basic queries related to software, accounting, and GST, and guide them through simple training sessions.
Responsibilities:
- Handle customer queries (via call or remote tools like AnyDesk/TeamViewer)
- Provide training to new users on Medica Software
- Troubleshoot basic software, accounting, and GST-related issues
- Work closely with the technical team for issue resolution
Requirements:
- Commerce graduate preferred (freshers welcome)
- 12th pass candidates with support experience can also apply
- Good communication and problem-solving skills
- Basic knowledge of accounting and GST
- Comfortable using remote support tools like AnyDesk or TeamViewer
Working Hours:
- Monday to Saturday – 10:00 AM to 7:00 PM
- Work from office – Lower Parel East, Mumbai
Perks:
- Learning opportunities in accounting and ERP software
- Supportive team and growth-focused environment
Apply now to join a growing tech company helping businesses with simple and powerful ERP tools!
HR Operations Executive
Location - Andheri, Mumbai
Work from office
10 am to 7 pm (Mon to Sat)
Please note only looking for an immediate joiner.
Requirements:
- Bachelor's degree in human resources.
- Minimum 3- 5 years of relevant experience in human resources.
- Additional training/certification in Payroll Management - may be advantageous.
- Full understanding of HR functions and best practices.
- Well-versed with HRMS
- Onboarding and Exit formalities
- Well-versed with the entire Payroll Cycle
- HR documentation
- Employee grievances
- Prepare and maintain employee master (MIS) (Good with excel)
- Good with drafting letters and policies