Sr Platform Engineer- (Python, ETL)

Job Title : Python Django Developer

Experience : 3+ Years

Location : Gurgaon Sector - 48

Working Days : 6 Days WFO (Monday to Saturday)

Job Summary :

We are looking for a skilled Python Django Developer with strong foundational knowledge in backend development, data structures, and operating system concepts.

The ideal candidate should have experience in Django and PostgreSQL, along with excellent logical thinking and multithreading knowledge.

Main Technical Skills : Python, Django (or Flask), PostgreSQL/MySQL, SQL & NoSQL ORM, Microservice Architecture, Third-party API integrations (e.g., payment gateways, SMS/email APIs), REST API development, JSON/XML, strong knowledge of data structures, multithreading, and OS concepts.

Key Responsibilities :

• Write efficient, reusable, testable, and scalable code using the Django framework
• Develop backend components, server-side logic, and statistical models
• Design and implement high-availability, low-latency applications with robust data protection and security
• Contribute to the development of highly responsive web applications
• Collaborate with cross-functional teams on system design and integration

Mandatory Skills :

• Strong programming skills in Python and Django (or similar frameworks like Flask).
• Proficiency with PostgreSQL / MySQL and experience in writing complex queries.
• Strong understanding of SQL and NoSQL ORM.
• Solid grasp of data structures, multithreading, and operating system concepts.
• Experience with RESTful API development and implementation of API security.
• Knowledge of JSON/XML and their use in data exchange.

Good-to-Have Skills :

• Experience with Redis, MQTT, and message queues like RabbitMQ or Kafka.
• Understanding of microservice architecture and third-party API integrations (e.g., payment gateways, SMS/email APIs).
• Familiarity with MongoDB and other NoSQL databases.
• Exposure to data science libraries such as Pandas, NumPy, Scikit-learn.
• Knowledge in building and integrating statistical learning models.

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Our client has a B2C startup in the Fintech space building the payment system for the

subscription economy. We have raised pre-seed funding from some of the leading

investors in the country. A small brief about their product - To build the payment

system for the subscription economy and make it easier to discover and manage

subscription payments in India and abroad. To give subscription merchants the

power to increase their offering by providing user subscription data, multiple login

authentication, distribution and one click subscription checkouts. To enable users to

participate in the subscription economy & increase adoption of new subscriptions.

The core team come from strong backgrounds having been alumni of IIT Madras,

IIM Calcutta as well as having worked with some of the top startups in the

ecosystem including Swiggy, Mckinsey, Barclays, etc..

What we're looking for

We are looking for an experienced Python developer to join our engineering team

and help us develop our mobile application. In this role, you will be responsible for

writing and testing scalable code, developing back-end components, and integrating

user-facing elements in collaboration with front-end developers.

To be successful as a Python developer, you should possess in-depth knowledge of

object-relational mapping, experience with server-side logic, and above-average

knowledge of Python programming.

As one of the earliest members in engineering, you will have the flexibility to design

the application and systems from ground up. As any early-stage start-up, we expect

you to be comfortable wearing various hats, and be proactive contributor in building

something truly remarkable.

Responsibilities

Coordinating with development teams to determine application requirements.Python Backend Developer

2

Writing scalable code using Python programming language.

Developing back-end components.

Implement business logic in the backend

Integrating user-facing elements using server-side logic.

Create restful APIs for a seamless integration with our mobile front end

Testing and debugging applications.

Assessing and prioritizing client feature requests.

Integrating data storage solutions.

Coordinating with front-end developers.

Reprogramming existing databases to improve functionality.

Developing digital tools to monitor online traffic.

Qualifications

4+ years of experience in Python, Django, Mongo, Express, MySQL, etc

Have built applications capable of serving high volume with low latency in

production

Following practices of agile development with continuous integration/deployment

A deep understanding and multi-process architecture and the threading

limitations of Python.

Experience in deploying applications in AWS cloud

Ability to collaborate on projects and work independently when required.

Knowledge in building applications for Fintech/payments domain is a bonus

Bachelor's or Master's degree in CS or equivalent from a reputed institution

Job Summary:

We are looking for a skilled and experienced Java Developer to join our team. As a Java Developer, you will be responsible for developing and maintaining our applications using Java, Spring framework, and other related technologies. The ideal candidate should have a strong understanding of object-oriented programming principles, as well as experience with a variety of technologies such as SQL, NoSQL, and cloud computing.

Responsibilities:

• Design, develop, and maintain our applications using Java, Spring framework, and other related technologies
• Write clean, efficient, and optimized code for applications
• Collaborate with cross-functional teams to understand user requirements and deliver high-quality solutions
• Develop and maintain backend systems using Spring framework
• Work with databases, including SQL and NoSQL
• Ensure code quality and maintain documentation
• Troubleshoot and debug applications
• Stay updated with emerging trends and technologies in Java development
• Work with other teams to deploy and maintain applications

Requirements:

• 3-7 years of experience in Java development
• Strong understanding of object-oriented programming principles
• Experience with Java, Spring framework, and related technologies
• Familiarity with databases, including SQL and NoSQL
• Knowledge of cloud computing is a plus
• Excellent problem-solving and debugging skills
• Strong communication and collaboration skills
• Ability to work independently and as part of a team
• Bachelor's degree in computer science or a related field

Key Skills:

• Strong proficiency in Java programming language
• Experience with Spring framework, including Spring Boot and Spring MVC
• Familiarity with cloud platforms such as AWS, GCP, and Azure
• Experience building RESTful APIs
• Knowledge of microservices architecture
• Familiarity with SQL and relational databases such as MySQL and Postgres
• Familiarity with NoSQL databases such as MongoDB and Redis
• Experience with messaging systems such as Kafka and RabbitMQ
• Experience with containerization tools such as Docker and Kubernetes
• Understanding of software development principles and experience with SDLC methodologies
• Experience with Git version control and build tools such as Maven and Gradle
• Familiarity with front-end technologies such as Angular and React is a plus
• Strong problem-solving and analytical skills
• Good communication and interpersonal skills
• Ability to work independently and take ownership of tasks
• Experience with test-driven development and unit testing frameworks such as JUnit and Mockito
• Familiarity with CI/CD tools such as Jenkins is a plus
• Familiarity with caching technologies such as Redis is a plus
• Working knowledge of design patterns and software architecture principles is a plus.

Experience: 2.5 to 4 years

Location: Pune

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Qualifications

• 2+ years' of experience in web development using NodeJs technologies.
• B.E., B. Tech., Msc IT, MCA etc in Software engineering/ Information technology.

Responsibilities

• Write reusable, testable, and efficient code following best practices (unit testing, source control, continuous integration, automation, design patterns, etc)
• Debug and refactoring of existing code, troubleshoot problems
• Collaborate with other developers, testers and other leads to enhance to quality product enhancements
• Take full responsibility for the quality of the code and test cases that are developed.
• Integration of user-facing elements developed by front-end developers with server-side logic.
• Provide task estimations and deliver quality code on time.
• Participate in architectural, design, and product sessions.
• Interact with different stakeholders to gather feedback and clarification.
• Research and apply new technologies and best practices.
• Should enjoy the experience of mentoring new hires on technical and process areas.
• Must have hands-on experience in building Microservices based software architecture. Must have Unix /Docker /Kubernetes /NOSQL experience

Requirements

• Knowledge of ReactJS is preferable.
• Extensive knowledge of JavaScript.
• Thorough understanding of databases such as MySQL, MongoDB or similar technologies
• In depth knowledge of working with Git.
• Experience with Restful APIs, Postman etc.
• Understanding of AWS/EC2, or other cloud services.
• Object-oriented application building experience in a professional Agile/Scrum environment. 
• Good to have Unix /Docker/Kubernetes/NOSQL experience.

Skills

• Node.js
• AWS services
• Deployment 
• Unix /Docker/Kubernetes/NOSQL

• Develop new features and improve existing code in C++, specializing in the iOS/Android platforms.
• Has experience with working on huge codebases and comfortable writing and debugging multi-threaded & asynchronous code in Android and the native C++ libraries.
• Understands the resource constraints of mobile devices and implements accordingly robust and efficient solutions with respect to CPU, memory and battery life.
• Be customer-focused and unafraid to challenge the status quo

• Work as part of a dedicated, high-energy team to develop code that spans multiple products.

• Maintain exceptional development standards, especially related to performance, robustness, and testing.

• Support other development teams, build robust relationships and effectively articulate complex ideas.

• Proactively learn new languages, libraries, and platforms as needed. Adapt quickly to changing requirements.

• Activity planning and estimations
• Participate in the design and architecture of the overall product and lead the same for your features.
• Study upcoming technologies, analyze and propose how they can be incorporated to improve the existing product.
• Create high & low-level design artifacts.
• Code Reviews
• Mentoring Android developers in the team
• Develop document solutions for close to a million Acrobat Android users 
• We are looking for you if your answer to the following questions is YES

• Are you interested to be part of a highly collaborative team developing next-generation document solutions?
• Have you developed mobile applications having complex UI and high performance?
• Do you like to solve problems and possess an aptitude for analytical troubleshooting?