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- Provide L1 support including desktops, laptops and printers and other IT related accessories
- Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
- Raise ticket within supplied ticketing system and update and close with end user confirmation
- Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
- Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
- Install, configure and troubleshoot various PC Hardware Components
- Configure and troubleshoot of LAN and Wi-Fi setup
- Install and troubleshoot Printer, Scanner and Projector
About you:
• 1-2 years of experience as a Desktop Engineer from any industry
• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware
• Strong experience in Anti-Virus software installation and Management
• Good experience in configuration and troubleshooting of Network Devices
• Basic knowledge of Server administration and Server hardware
• Good working knowledge on MS-Office
• Good communication and problem-solving skill
• Any bachelor’s degree with IT background would be a plus
Required Technical Skills
Experience required: 5-8 yrs. Minimum 5 years of ServiceNow Design and Development experience apart from
support/admin. Good to have any #ServiceNow Implementation Specialist Certification or Application
Developer Certification. #ITSM/ #ITBM/ #ITOM/ #SecurityOps/ #grc development experience (Good to have). Hand on experience in Integration of third-party API's - Primary skills: ServiceNow
#ITSM/GRC Dev engineer. Must be CSA certified and great plus if certified as Implementation specialist. Hands On Experience in #Integration of #API's. Preferred
Minimum years of experience: 3 years in ServiceNow development
Certification is mandatory - #CAD Custom Application Development
We are looking for someone to be responsible for the development and maintenance of Salesforce applications. Your primary focus will be custom Salesforce development and integration with third-party services. You will be working with other engineers and developers on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Responsibilities
- Translate functional requirements into technical requirements
- Design and build high-performance, reusable, and reliable Apex code with best practices
- Ensure the best possible quality of the application
- Take ownership of project work and developing client relationships (should be a confident self-starter)
- Identify bugs and align with requirements during debugging
- Write test classes for the class that you develop and ensure more than 80% code coverage
- Test bug fixes to make sure they work as per requirements, then deploy them to production
Skills and Qualifications
- Apex development
- Should have worked with an editor such as MavensMate or Eclipse for force.com
- Visualforce page development
- Ability to communicate with customers and provide consultation on Salesforce solutions
- Good problem-solving skills and ability to give optimal solutions
- Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports.
- Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements
- Education: BEng (IT, CE, CS, or EC), BSc, MSc (CS), BCA, or MCA
- Certification: Any Salesforce certification would be a plus point.
We are looking for "Salesforce Developer" for Reputed Client @ Coimbatore Permanent Role.
• Experience: 3-5 Yrs
• Salesforce Developer will work independently and in a team environment to build CRM solutions which integrate with various other systems.
• This Person will build Visual-force, APEX, and Lightning Components. And should have experience working with Salesforce Data.
• Building new (and maintaining existing) APEX, Visual force, and Lightning solutions.
• Participate in various sprint meetings, assist in the creation and upkeep of user stories.
• Communicate with stakeholders and users about changes or requirements.
• Should have 3 to 5 years of experience with Salesforce Sales and Service Clouds.
• Proficiency in Salesforce APEX, Visual force, and Lightning development.
• Knowledge of the Salesforce data structure, and the ability to use various tools for data migrations.
• Salesforce Developer certifications is an added advantage.
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
• Ability to work independently and as part of a team
• Professional, positive, customer oriented and flexible approach to interactions with customers in groups
Dear Job seekers
Greetings from vimishaitech
Job description:
Leading MNC IT company in Coimbatore is looking for Asp. Net Developer having 2 - 3 yrs of Experience having experience as below. This is a full-time. NET Developer role based in Coimbatore. The Dotnet Developer will be responsible for day-to-day tasks associated with software development, including object-oriented programming (OOP), . NET Core, programming, and ASP. NET MVC. The Developer will work on-site and collaborate with cross-functional teams to develop, analyze, and maintain software applications.
Requirements:
Experience: 2-3 years.
Skill Set: . Net, MVC Framework, Web Application Development, c#, sql server, MVC Architecture, software development, ASP. Net MVC, jQuery, ADO. Net, programming.
Experience in Software Development and ASP. NET MVC.
Strong knowledge of object-oriented programming (OOP) concepts.
Proficient in. NET Core and programming languages like C#.
Ability to design, develop, and maintain software applications.
Experience with database systems such as SQL Server.
Strong problem-solving and analytical skills.
Excellent written and verbal communication skills.
Bachelor's degree in Computer Science or related field.
Experience working in an Agile development environment is preferred.
About iamneo
iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale.
As a bootstrapped profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into full-stack cloud labs with auto-evaluation technologies.
Our community is known for its futuristic vision, quality of work, steadfast loyalty, and unwavering commitment. If you are looking for a place to leave an impact, start your journey with iamneo.
THE ROLE
We are looking for an experienced and detail-oriented Delivery Manager - Tech to join our Tech team at iamneo. The successful candidate will be responsible for managing the overall relationship with assigned clients, ensuring their satisfaction, increasing adoption, and retention. As a Customer Success Delivery Manager, you will work directly with customers to provide the necessary support to achieve their goals.
RESPONSIBILITIES
- Manage client portfolios, analyze customer data and improve customer experience.
- Develop, prepare, and nurture customers for account growth, handholding clients from sales closure to onboarding, training, governance, reporting, and providing continued support.
- Identify and develop up-sell opportunities.
- Advocate for customer needs and issues discussion & cross-departmental resolutions.
- Understand proposal objectives, determine the scope of work, source information, collate and analyze information logically, and produce high-quality outputs in a timely manner.
- Maintain a detailed repository and tracker to ensure all recent documents are added regularly.
- Proactively liaise with stakeholders to receive timely feedback to enhance proposal/presentation development processes.
- Manage a team of Customer Success Engineers/Technical Support Engineers.
- Handle client escalations as needed.
WHAT WE ARE LOOKING FOR IN YOU...
- 7+ years of experience leading teams in customer-facing roles
- Strong project management abilities, and excellent technical writing, research, and communication skills.
- Basic understanding of tech stacks - Java, Javascript, Fullstack, Testing (Automation & Manual), python, C, C++, Angular.js, React.js, DBMS, etc., required
- Successful track record of managing at least Rs.20 crore in ARR
- Excellent written and verbal communication skills
- Proven record of driving adoption and growth of the install base
- Executive-level experience in a B2B customer success role with a fast-paced SaaS organization.
- Excellent analytical, problem-solving, and decision-making skills
- Worked in the software industry as a developer/tester/support executive early in their career would be a plus..
WHAT YOU GET AS PERKS
- Flexible work timings and no leave policy - We don't go behind timelines, we work for better products at flexible working hours.
- No hierarchy - Everyone has open access to anyone in the team.
- Medical insurance - We got you covered. We provide insurance for you and your family members.
Hand on experience with TC Customization, Installation, Upgrade, Migration
Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization
Work Flow & Dispatcher configuration through custom utility translation
Good knowledge on Teamcenter customization and AWC customization and configuration
Should have intensive work experience on the following modules.
oReport generation.
oPLM-XML import / export.
oDocument Management
Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.
In addition to that,
oBMIDE
oDispatcher
oWorkflow (Designer).
oPreferences
oQuery Builder
Optionally,
Teamcenter to SAP integration
Teamcenter to Polarion integration
- Strong Knowledge in Oracle Forms and Reports
- Should be familiar with various triggers, events , canvas, master child forms, record groups , build-ins, properties etc., in Forms and reports
- Strong Knowledge in SQL / PLSQL concepts
- Strong in Analytical and Aggregate functions
- Strong in writing Procedure / Function / Packages
- Strong knowledge in the user of Cursors / Collections / Exception handling
- Strong in Datatypes, Constrainsts , index
- Having exposure to JavaScript and ReactJS will be an added advantage
Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.
At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.
After a successful operation in Chennai, we are launching next in Coimbatore.
We are currently looking for a Customer Success Executive, Coimbatore.
What will you do at Glint?
Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn.
- Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
- Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
- Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
- Developing efficient and effective management plans for clients renewals and up-sells of services.
- Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
- Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
- Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn
What we’re looking for:
- Consistent performer who handles stressful situations and deadline pressures.
- Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
- Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
- Empathy with a knack for understanding what a customer really needs and why they need it
- Bachelor's degree in any business-related course is an added advantage.
Website: https://goglint.in/
Description:
We are looking for an organized, detail-oriented individual to join our team as a software product manager. The responsibilities of the software project manager include overseeing software projects from start to finish, managing and motivating software developers and other team members, giving customer presentations, and writing project proposals.
To be successful as a software project manager, you should have a good working knowledge of project estimation techniques and the ability to motivate team members. Ultimately, a top-notch software Product manager should have good communication and decision-making skills.
Responsibilities:
1.Discussing potential projects and their parameters with clients, executives, and software developers.
2.Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.
3.Assembling and leading the project team.
4.Participating in and supervising each stage of the project.
5.Ensuring each project stays on schedule and adheres to the deadlines.
6.Creating a project budget and ensuring the project adheres to the budget as closely as possible.
7.Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.
8.Tracking milestones, deliverables, and change requests.
9.Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.
10.Delivering completed software products to clients and performing regular checks on the products' performance.
11.Software Project Manager Requirements
12.A bachelor's degree in information technology, software development management, software engineering, computer science, or a related field.
13.Proven experience in project management and software development.
14.Good working knowledge of project estimation techniques.
15.Excellent technical knowledge.
16.Good leadership, decision-making, and organization skills.
17.Strong attention to detail and multi-tasking skills.
Qualification:
- Minimum ten (10) years of total work experience in software development
- Good technical proficiency with PHP, Laravel, Javascript technologies and its related framework
- Strong knowledge on AWS
- Experience in Data collection, management and analysis
- Experience in MYSQL/Maria DB
- Knowledge in SaaS architecture
We are looking for job for talend developer for reputed company for permanent role in coimbatore.
location:coimbatore
skills;ETL tools,any DB,supporting tool
Experience:2+years