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- Provide L1 support including desktops, laptops and printers and other IT related accessories
- Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
- Raise ticket within supplied ticketing system and update and close with end user confirmation
- Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
- Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
- Install, configure and troubleshoot various PC Hardware Components
- Configure and troubleshoot of LAN and Wi-Fi setup
- Install and troubleshoot Printer, Scanner and Projector
About you:
• 1-2 years of experience as a Desktop Engineer from any industry
• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware
• Strong experience in Anti-Virus software installation and Management
• Good experience in configuration and troubleshooting of Network Devices
• Basic knowledge of Server administration and Server hardware
• Good working knowledge on MS-Office
• Good communication and problem-solving skill
• Any bachelor’s degree with IT background would be a plus

We are looking for a talented and enthusiastic Full Stack Web Developer to join our dynamic development team. The ideal candidate will have a strong grasp of both front-end and back-end technologies. This is a trainer cum developer role


A Computer Scientist/Engineer designs, develops, tests, and integrates computer software and hardware systems. This pivotal role blends deep knowledge of computer architecture with advanced software engineering—driving innovation in platforms spanning from embedded systems and networks to AI and cybersecurity
Key Responsibilities
1. Supply & Demand Operations
● Build, train, and retain a robust pipeline of supply (driver-partners) to meet growing demand
across zones.
● Ensure zonal-wise fulfillment and continuous balance between supply & customer demand.
● Monitor daily operations and KPIs to ensure smooth execution and address bottlenecks
proactively.
2. Team Leadership
● Lead and mentor a team of 5–10 high-performing field executives.
● Track performance, drive accountability, and implement structured review mechanisms.
● Identify skill gaps and ensure continuous team development and motivation.
3. Community & Relationship Management
● Engage with the driver and customer communities to promote loyalty, resolve grievances,
and enhance satisfaction.
● Build and manage strong partner/customer relationships and negotiate effectively when
needed.
● Be the point of escalation and resolution for high-impact or critical issues.
4. Market & Competitive Intelligence
● Conduct detailed market mapping and competitor analysis.
● Generate actionable insights from field data to improve supply strategy, pricing, and partner
incentives.
5. Operational Excellence
● Drive SOP adherence and build efficient processes across supply acquisition, customer
onboarding, and service delivery.
● Suggest improvements based on ground-level insights and implement scalable practices.
6. Branding & Engagement
● Plan and execute BTL (Below-The-Line) marketing campaigns to increase Porter’s local
visibility.
● Collaborate with the marketing team to roll out hyperlocal promotional initiatives.
7. Retention & Growth Initiatives
● Actively engage in supply and customer retention initiatives through engagement calls,
feedback loops, issue redressals, and fulfilment tracking.
Ensure repeat usage by managing post-onboarding experiences and offering timely
interventions.
Skills & Competencies
● Excellent verbal and written communication skills in English and regional language.
● Strong sales acumen and experience in driving metrics-based performance.
● Ability to work with large data sets and generate insights; experience in Advanced Excel is a
must.
● Basic knowledge of SQL is a plus.
● Strong analytical and numerical abilities.
● Experience in managing field teams and on-ground operations.
● Proven record in community building, partner negotiation, and vendor/driver engagement.
● High level of ownership, resilience, and problem-solving mindset.
● Willingness to work on-field and manage tasks hands-on.
● Knowledge of logistics, transportation, or last-mile delivery industries is highly preferred.
Eligibility
● Graduation is mandatory; MBA or postgraduate degree is a plus.
● Minimum 3 years of experience in sales, field operations, or logistics, with at least 1–2 years
in a team lead or supervisory role.
WHO WE ARE
We are a team of digital practitioners with roots stretching back to the earliest days of online commerce, who dedicate themselves to serving our client companies.
We’ve seen the advancements first-hand over the last 25 years and believe our experiences allow us to innovate. Utilizing cutting-edge technology and providing bespoke, innovative services, we believe we can help you stay ahead of the curve.
We take a holistic view of digital strategy. Our approach to transformation is based on conscious Intent to delight customers through continuous Insight and creative Innovation with an enduring culture of problem-solving.
We bring every element together to create innovative, high-performing commerce experiences for enterprise B2C, B2B, D2C and Marketplace brands across industries. From mapping out business and functional requirements, to developing the infrastructure to optimize traditionally fragmented processes, we help you create integrated, future-proofed commerce solutions.
WHAT YOU’LL BE DOING
As part of our team, you'll play a key role in building and evolving our Integration Platform as a Service (iPaaS) solution. This platform empowers our clients to seamlessly connect systems, automate workflows, and scale integrations with modern cloud-native tools.
Here’s what your day-to-day will look like:
- Designing and Building Integrations
- Collaborate with clients to understand integration needs and build scalable, event-driven solutions using Apache Kafka, AWS Lambda, API Gateway, and EventBridge.
- Cloud-Native Development
- Develop and deploy microservices and serverless functions using TypeScript (Node.js), hosted on Kubernetes (EKS) and fully integrated with core AWS services like S3, SQS, and SNS.
- Managing Data Pipelines
- Build robust data flows and streaming pipelines using Kafka and NoSQL databases like MongoDB, ensuring high availability and fault tolerance.
- Client Collaboration
- Work directly with customers to gather requirements, design integration patterns, and provide guidance on best practices for cloud-native architectures.
- Driving Platform Evolution
- Contribute to the ongoing improvement of our iPaaS platform—enhancing observability, scaling capabilities, and CI/CD processes using modern DevOps practices.
WHAT WE NEED IN YOU
- Solid Experience in Apache Kafka for data streaming and event-driven systems
- Production experience with Kubernetes (EKS) and containerized deployments
- Deep knowledge of AWS, including S3, EC2, SQS, SNS, EventBridge, Lambda
- Proficient in TypeScript (Node.js environment)
- Experience with MongoDB or other NoSQL databases
- Familiarity with microservices architecture, async messaging, and DevOps practices
- AWS Certification (e.g., Solutions Architect or Developer Associate) is a plus
Qualification
- Graduate - BE / Btech or equivalent.
- 5 to 8 years of experience
- Self motivated and quick learner with excellent problem solving skills.
- A good team player with nice communication skills.
- Energy and real passion to work in a startup environment.
Visit our website - https://www.trikatechnologies.com

Experience: 3+ years of extensive experience into .Net technologies.
Requirements:
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
- 5 years of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting


We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
Responsibilities:-
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
Skills:-
- Proficient with Objective-C or Swift.
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple’s design principles and interface guidelines
- Knowledge of low-level C-based libraries is preferred
- Familiarity with cloud message APIs and push notifications
- Knack for benchmarking and optimization
- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
- Familiarity with continuous integration
Education Qualification:-
- Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
- Shouldn’t have Backlog or Arrear.
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.

Responsibilities
- Delivering a high-quality application
- Integrating with front-end developers
- Ensuring a required level of performance
- Writing test-backed server-side code
- Analyzing requirements and designing new functionality
- Supporting and fixing existing functionality
- Selecting and using the most appropriate and efficient technologies for a particular application
- Designing and building application layers
Skills
- Proficiency in ( C# | Visual Basic, depending on the specific project )
- Experience using .NET ( 4.5+ | Core )
- Experience in developing ( ASP.NET MVC | ASP.NET Core MVC ) applications
- Senior knowledge of ( Entity Framework 6.* | EF Core | NHibernate | ADO.NET )
- Proficient knowledge in ( MSSQL | MySQL | Oracle | other RDBMS )
- Database design including indexes and data integrity ( if RDBMS is required )
- Dependency injection pattern and IoC containers using at least one of: Autofac, Unity, Ninject, and/or SimpleIoc
- Writing tests with ( NUnit | XUnit | MSTest )
- Implementing enterprise application patterns ( if senior developer is required )
- Understanding of HTML, JS, and CSS
- Familiarity with the client side framework ( jQuery | Angular 1.* | Angular 2.*+ | React | other )
- Familiarity with ( Kendo UI | DevExpress | Syncfusion )
- Integrating web analytics tools ( particularly Google Analytics )
- Familiarity with ( Azure Web Apps | AWS Cloud )


Company Profile:
Heptagon Technologies, Founded in 2017, we are a next-generation IT services company providing end-to-end technology solutions enabling companies to leapfrog their digital transformation journey..Founded by a passionate group of business and technology experts who’ve built disruptive global technology
products, Heptagon is also backed by Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider with ~363,000 employees and 3000+ clients worldwide. Please visit www.heptagon.in for more info
Package: Best in the industry
Responsibilities:
Apply the fundamentals of Data Structure & Algorithm over application development.
Take ownership, visualise security and data privacy while building.
Produce bug-free and production grade code. Takes up bugs personally and works towards fixing it.
Release management and Code Review
Write unit and integration test cases for both client and server components
Brainstorm and prepare logical and physical solution architecture diagrams
To have explored serverless and basics of docker and kubernetes.
Understand SCRUM/Agile methodologies of working together.
Skills:
Angularjs or Reactjs, Typescript or JavaScript, NodeJs, MYSQL, NoSQL (Additional preference)
Should have enabled cloud-based production-ready designs using AWS or Google Cloud services
Someone who is disciplined to document the artifacts and enables design-based problem-solving approaches.
An ever-learning mindset and never give-up attitude is more valuable to us than work experience.
Perks:
Multi-disciplinary learning
5 days a week
Flat organisational structure
Flexible timings and leave policies