11+ Operations support system Jobs in Mumbai | Operations support system Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We are hiring a Site Reliability Engineer (SRE) to join our high-performance engineering team. In this role, you'll be responsible for driving reliability, performance, scalability, and security across cloud-native systems while bridging the gap between development and operations.

Key Responsibilities

• Design and implement scalable, resilient infrastructure on AWS
• Take ownership of the SRE function – availability, latency, performance, monitoring, incident response, and capacity planning
• Partner with product and engineering teams to improve system reliability, observability, and release velocity
• Set up, maintain, and enhance CI/CD pipelines using Jenkins, GitHub Actions, or AWS CodePipeline
• Conduct load and stress testing, identify performance bottlenecks, and implement optimization strategies

Required Skills & Qualifications

• Proven hands-on experience in cloud infrastructure design (AWS strongly preferred)
• Strong background in DevOps and SRE principles
• Proficiency with performance testing tools like JMeter, Gatling, k6, or Locust
• Deep understanding of cloud security and best practices for reliability engineering
• AWS Solution Architect Certification – Associate or Professional (preferred)
• Solid problem-solving skills and a proactive approach to systems improvement

Why Join Us?

• Work with cutting-edge technologies in a cloud-native, fast-paced environment
• Collaborate with cross-functional teams driving meaningful impact
• Hybrid work culture with flexibility and autonomy
• Open, inclusive work environment focused on innovation and excellence

Exp-Min 10 Years

Location Mumbai

Sal-Nego

Powerbi, Tableau, QlikView,

Solution Architect/Technology Lead – Data Analytics

Role

Looking for Business Intelligence lead (BI Lead) having hands on experience BI tools (Tableau, SAP Business Objects, Financial and Accounting modules, Power BI), SAP integration, and database knowledge including one or more of Azure Synapse/Datafactory, SQL Server, Oracle, cloud-based DB Snowflake. Good knowledge of AI-ML, Python is also expected.

• You will be expected to work closely with our business users. The development will be performed using an Agile methodology which is based on scrum (time boxing, daily scrum meetings, retrospectives, etc.) and XP (continuous integration, refactoring, unit testing, etc) best practices. Candidates must therefore be able to work collaboratively, demonstrate good ownership, leadership and be able to work well in teams.
• Responsibilities :
• Design, development and support of multiple/hybrid Data sources, data visualization Framework using Power BI, Tableau, SAP Business Objects etc. and using ETL tools, Scripting, Python Scripting etc.
• Implementing DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, Build Automation and Test-Driven Development to enable the rapid delivery of working code-utilizing tools like Git. Primary Skills

Requirements

• 10+ years working as a hands-on developer in Information Technology across Database, ETL and BI (SAP Business Objects, integration with SAP Financial and Accounting modules, Tableau, Power BI) & prior team management experience
• Tableau/PowerBI integration with SAP and knowledge of SAP modules related to finance is a must
• 3+ years of hands-on development experience in Data Warehousing and Data Processing
• 3+ years of Database development experience with a solid understanding of core database concepts and relational database design, SQL, Performance tuning
• 3+ years of hands-on development experience with Tableau
• 3+ years of Power BI experience including parameterized reports and publishing it on PowerBI Service
• Excellent understanding and practical experience delivering under an Agile methodology
• Ability to work with business users to provide technical support
• Ability to get involved in all the stages of project lifecycle, including analysis, design, development, testing, Good To have Skills
• Experience with other Visualization tools and reporting tools like SAP Business Objects.

Introduction:

We are seeking a Full Stack Software Developer to join our innovative team, focusing on a project in the Food & Beverage (F&B) sector and contributing to an established Financial Services product. The ideal candidate will have extensive experience in both backend and frontend development, particularly with Python and ReactJS, and a proven ability to deliver mobile-responsive web applications.

Key Responsibilities:

• Develop and maintain web applications using Django or similar MVC frameworks.
• Design and implement mobile-responsive web pages using frontend technologies such as ReactJS.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.

Required Skills and Qualifications:

• Minimum of 3 years of experience in full stack development.
• Proficient in Python and experience with Django or other MVC frameworks.
• Strong experience in building mobile-responsive web pages using frontend technologies such as ReactJS.
• Familiarity with RESTful APIs and server-side integrations.
• Understanding of the entire web development process (design, development, and deployment).
• Excellent problem-solving skills and ability to work under tight deadlines.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

We are seeking a skilled PHP Laravel developer to join our dynamic team. The successful candidate will be responsible for designing, developing, testing, and maintaining web applications using the Laravel framework. The ideal candidate should have a strong understanding of PHP, Laravel, and web development best practices.

Development:

Design, develop, and maintain robust and scalable web applications using PHP and the Laravel framework.

Collaborate with cross-functional teams to define, design, and ship new features.

Write clean, well-documented, and efficient code.

Integrate data storage solutions, databases, and third-party APIs.

Documentation:

Create and maintain project documentation, including technical specifications, deployment procedures, and API documentation.

Qualifications:

Bachelor's degree in computer science, information technology, or a related field.

Proven experience as a PHP Laravel developer with a strong portfolio of web applications.

Solid understanding of the Laravel framework and PHP programming language.

Experience with front-end technologies such as HTML, CSS, JavaScript, and jQuery.

Preferred Skills:

Experience with RESTful API development and integration.

Knowledge of modern front-end frameworks.

Understanding of development methodologies.

Familiarity with cloud platforms, such as AWS or Azure.

Benefits:

Competitive salary

Professional development opportunities

Collaborative and innovative work environment

Regards

Harsh Porwal

mail your resume on

harsh at spay.live

Engineering Manager/Technical Architect 10Yrs Plus

Skill  Set:  10 years plus as a full stack Java/JavaScript  Developer

Micro Services, Distributed Systems,

Cloud Services : AWS:(EC2,S3,Lambda,Load Balancing,Serverless)

Programming Backend : Node.js ,Spring Boot, Java

Programming FrontEnd :React.js,Angular

Queuing: RabbitMQ /Kafka

Methodologies: Agile Scrum

Responsibilities:

End to end coding ; from software architecture to managing scaling ,of high throughput(100000)RPS high volume transactions.

DIscuss business requirements and timelines with management and create a task plan for junior members

Manage the day to day activities of all team members and report their work progress

Mentoring the team on best coding practices and making sure modules are Live

on time..

Management of  security vulnerabilities 

Be a full individual contributor which means can work in a team as well as alone

Attitude:

Passion for tech innovation and solve problems

GoGetter Attitude

Extremely humble and polite

Experience in Product COmpanies and Managing small teams is a plus

Who are We??

Billion Bonds Finance 

We are a new age Finance company.We are developing the next generation digital only bank focussed towards Gen Z..!Are you the one who would like to Lead the Core team for changing the boring  User Exprience in Banking?

• Using the latest technologies to solve real problems for our customers at a massive scale
• Collaborating closely with other engineers as a valuable member of a cross-functional team
• Sharing your knowledge and building creative solutions while helping the team evolve best practices
• Designing, developing, and deploying backend services with a focus on high availability, low latency, and scalability
• Taking end-to-end responsibility for the services that are owned by your team, including taking part in an on-call rotation

Who you are

• A minimum of B.S. degree in Information Technology or Computer Science or 5+ years in a similar position
• Able to adapt, change and grow quickly as we scale the organization
• Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
• Growth mentality is curious and not afraid to be experimental.
• You share your ideas and continuously improve yourself and the team around you
• Solid experience as an Engineer designing, developing and maintaining API driven solutions
• Strong communication skills, high integrity, and great attention to detail

You’ll get to work with:

• Docker and Kubernetes
• Go and/or PHP
• PostgreSQL, Elastic Search, RabbitMQ
• Memcache, Redis
• Microservices architecture
• ELK, Jaeger, Prometheus & Grafana

Position –  Product Designer

Location – Mumbai/Bangalore 

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

Roles & Responsibilities

* Reviewing and improving our current platforms

* Define visual elements, product elements, and overall design

* Individually contribute to projects along with the product manager, developers and stakeholders

* Interacting with the team for ideation and work critique

* Evaluate and set best UI practices and standards

* Creating functional as well as beautiful solutions to the most hideous of problems across all devices

* Intriguing us with new ideas, thoughts, or observations

• Intriguing us with new ideas, thoughts, or observations

Skills Required

* Full time-based in Mumbai/Bangalore, we like to work collaboratively

* 2 - 5 years of relevant design experience

* User obsessed with strong Visual skills

* Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth

Freedom to execute with an opportunity to build a new product

Qualification – Any Graduate

Years of Exp – 2 - 5