11+ Operations support system Jobs in Mumbai | Operations support system Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Role : Production In charge

Qualification : Diploma in Electrical / Electronics / Mechanical

Experience :

1–3 years experience in wiring harness industry

b) Knowledge of LVDS and high-speed cables

Wiring Harness Knowledge:

• Understanding of LVDS cable construction

• Crimping process knowledge

• Continuity testing & Hi-Pot testing

• Reading wiring diagrams & work instructions

• Harness routing & connector assembly standards

Process & Machine Knowledge:

• Crimping machines (semi-auto/manual)

• Cutting & stripping machines

• Taping machines

• Basic soldering

• Crimp height micrometer, pull tester

Team Leadership & Supervision:

• Ability to lead, supervise, and motivate a team of 20–30 operators/technicians.

• Managing shift-wise manpower allocation and task assignments.

• Conducting daily team briefings and ensuring smooth coordination among all members.

• Handling team conflicts professionally and maintaining discipline on the shop floor.

We are looking for an HR Intern to support our HR department’s daily activities.

HR Intern responsibilities include updating our employee records with new hire information, screening resumes and scheduling interviews. If you’re interested in kickstarting your career in HR and getting a closer look at how our company approaches recruiting and employee development, we’d like to meet you.

Responsibilities

• Screen resumes and application forms
• Schedule and confirm interviews with candidates
• Post, update and remove job ads from job boards, careers pages and social networks
• Removing job advertisements from job boards and social media platforms once vacancies have been filled.
• Assisting the HR staff in gathering market salary information.
• Assisting in the planning of company events.
• Preparing and sending offer and rejection letters or emails to candidates.
• Coordinating new hire orientations.

Requirements:

• Bachelor's degree in human resource management or studying toward a degree in human resource management or related field.
• Proven experience working in an office environment.
• Proficiency in all Microsoft Office applications.
• The ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent organizational skills.
• Effective communication skills.
• Detail-oriented.

We’re hiring a SAP EWM Technical Consultant with 6+ years of strong hands-on experience in custom development within EWM.

✅ Must-have:

• ABAP in EWM
• RF Framework Enhancements
• User exits/BADIs

📍 Locations: Pune, Mumbai, Gandhinagar, Bangalore

The client provides a unique platform that aims to revolutionize the way direct-to-consumer (D2C) brands interact with their consumers in the offline & online spaces and grow their sales & profitability. 

The Product Manager will be responsible for the complete product life cycle, from early-stage research and ideation, through implementation & iteration based on business process definition and its key metrics.

We're dedicated to the agile methodology and are believers in lean product development. We are looking for people who are eager to deliver across the entirety of the product development lifecycle and areas. We are keen that you bring experience that you can impart to the rest of us but also are motivated to improve in many other skills and be humble enough to take the initiative to unlearn & learn.

Key Requirements

- Experience as a Business Analyst or as a product manager, preferably from a product development, product-based, or Tech Platform based company.

- Understanding Business Processes, Output, and Input Metrics is essential.

- Experience working closely with design and development teams in an agile software development environment.

- Communication, networking, and stakeholder management skills.

- Creativity in problem-solving combined with an anything is possible attitude.

- Ability to expertly marry qualitative and quantitative inputs to form deep customer insight.

- Ability to think long-term strategically as well as get engaged in the day-to-day execution details.

- Technical knowledge and ability to learn complex, technical topics quickly and articulate & explain them simply.

- Understand the trade-offs of implementation and help dev teams to make the right call.

- Passion for technology trends, emerging architectures, and fundamentals of creating a scalable and user-friendly system.

What You'll Do

- Drive the technical vision and roadmap for your product area with Backlogs assembled to create a world-class technology platform for retail & e-commerce. ( Phygital)

- Process Definition and detailing of requirements, workflow, user interfaces, business logic, and key business metrics (Input and Output).

- Able to map Epics, User Stories from the Business Requirements and Process Flows.

- Design & solidify the software development processes as the development processes are getting defined at this time.

- Use data to derive insights from usage and feature adoption.

- Hire and grow the team, while working alongside them

Preferred Skillsets:

• Understanding of e-commerce & Retail domain

• Expertise in Microsoft applications – Excel, Word, PPT, etc.

• Experience in Agile development tools like Confluence, JIRA, Redmine, etc.

• Strong written and verbal communication skills

Qualifications:

• B.E/MBA from Tier 1 /2 Institutes

• 4+ years of overall experience Desired, Min – 2 Years.

About the role:

· Monitor relationships with existing customers through CRM systems

· Ensure the CRM system provides an effective sales funnel

· Develop and implement marketing techniques that will drive new customers

· Plan and manage Welcome Email, calls, escalations, handover/possession etc

· Suggest new methods to address customers’ needs

· Track marketing metrics and trends, like conversion rates

· Assist with organizing promotional events to reach prospective customers

Qualifications:

· Technical expertise with CRM and analytical systems

· Strong communication skills along with a customer-oriented attitude

· Graduate, MBA or PG in relevant field with 2-5 years of experience

We are looking for passionate TIBCO BW developer, would like to;

●Play an important role in our agile software development team

●Use new technologies and solve thrilling development tasks

●Write clean and reusable code with page performance in mind

●Deliver rich, engaging and unmatched user experience

●Continuously update and expand the existing product

Skills & Requirements:

Below is a list of preferred requirements. Bear in mind that we always favor talent, energy, and a history of being a “top performer” over any specific skill set.

●BTech/MS in Computer Science or related fields or extensive software development experience

●Should have 2- 6 experience in Tibco Business Works

●Must be hands on with TIBCO Business Works5.x along with TIBCO Administrator, TIBCO EMS, FTP, SFTP Pallets, XML technologies (XML, WSDL, XSD), Web Services (SOAP over JMS), Rest Services

●Work experience on TIBCO Business Works6.x, TIBCO ADB/File Adapters would be an added advantage

●Should be able to work with business stake holders and understand the business requirements and able to create necessary TIBCO integration interface

DigiXHub is one of the well known Blockchain Application Development Company in USA & India that provides solutions such as Blockchain Development(Public, private, Consortium Blockchain), Cryptocurrency Exchanges, ICO & ICO Marketing Services, Cryptocurrency Wallet Development, Smart contract Development etc.

For more details, please log on to www.DigiXhub.com.

Work Location: Remote

Work Experience : 3 to 7 years

(Minimum 2.5 years of experience into MERN Stack)

Immediate Joiner Preferred.

We are looking for a Full Stack Web Developer (MERN Stack). Passionate about programming end to end, i.e both frontend and backend modules and applications. Open and keen to learn new technologies.

Job Description

• Develop interactive, user-friendly applications using the latest frameworks
• Translate designs and wire-frames into high quality and responsive screens
• Developing Front-End and Back-end Web Application
• Creating servers and databases for functionality
• API design, creation and integrations
• Staying abreast of developments in web applications, app development and programming languages.

Desired Candidate Profile

• Must have strong knowledge of Object-Oriented JavaScript
• Experience building applications in React and Node.js
• Design, modify, develop, test and implement flawless and clean code
• Experience with MongoDB and MYSQL
• Good knowledge of coding standards, design patterns and unit testing.
• Experience in API design and development
• Expertise in building secure, scalable & reliable systems
• Understanding of libraries like Next.js, Jquery, Adonis.js(optional)
• Good knowledge of CSS and HTML
• Experience working with GIT
• Experience with RESTful APIs