11+ Operations support system Jobs in Mumbai | Operations support system Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Title: Python Developer (FastAPI)

Experience Required: 4+ years

Location: Pune, Bangalore, Hyderabad, Mumbai, Panchkula, Mohali 

Shift: Night Shift 6:30 pm to 3:30 AM IST

About the Role

We are seeking an experienced Python Developer with strong expertise in FastAPI to join our engineering team. The ideal candidate should have a solid background in backend development, RESTful API design, and scalable application development.

Required Skills & Qualifications

· 4+ years of professional experience in backend development with Python.

· Strong hands-on experience with FastAPI (or Flask/Django with migration experience).

· Familiarity with asynchronous programming in Python.

· Working knowledge of version control systems (Git).

· Good problem-solving and debugging skills.

· Strong communication and collaboration abilities.

Role Overview

We are looking for a Content Marketing Executive to craft and deliver high-impact content across platforms. This role is perfect for a creative storyteller who loves experimenting with formats, understands audience needs, and can bring fresh ideas to life.

Key Responsibilities

• Build and grow our client's presence across social media with engaging content and community interactions.
• Write blogs, articles, and website copy that boost search visibility and provide real value to home buyers and sellers.
• Craft compelling ad copy for campaigns that drive awareness, engagement, and conversions.
• Experiment with new content formats, storytelling techniques, and viral strategies.
• Collaborate with cross-functional teams to align content with brand and marketing goals.

What We’re Looking For

• Experience: 1–3 years in content marketing, PR, or social media.
• A creative thinker with an audience-first mindset.
• Strong writing, editing, and storytelling skills.
• Ability to adapt quickly, learn fast, and think outside the box.
• A growth mindset with curiosity to explore emerging trends in digital marketing.

Why Join Us?

• Opportunity to shape the voice of a growing brand.
• Dynamic, fast-paced environment with room for creativity.
• Competitive compensation with growth potential.
• Collaborative team culture that encourages innovation.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Job Requirements: 

• Have an innovative approach, an ability to understand the prospective needs of the market and then develop business opportunities 
• Technical presentation and commercial negotiation skills 
• Business development through engagement with B2B customers developed via relationships with Architects/ Interior designers, high end real-estate developers 
• Ownership of all facets of the sales process including the design detail, product recommendation & selection and sales process for customer opportunities generated through B2B contacts 
• Manage the B2B sales pipeline, forecast monthly sales, and identify new business opportunities 
• Handle the sales process from pre-sales to after-sales services by coordinating with internal stakeholders to deliver an exceptional customer experience 
• A detailed understanding of the Ligne Roset brand, and its product categories in order to craft design solutions for the customer 
• An ability to work with a defined timeline to deliver expected results  

Skills & Qualification: 

• A Graduate (BA/B.com/ B.sc) or higher qualification 
• An excellent network in the high-end furniture retail industry with a particular focus on architects, interior designers and real-estate developers 
• Pro-active planner and executor 

• Should have excellent business communication skills, both verbal and written 
• Strong-minded with a robust personality required 
• A background from the High-end home furniture, lighting appliances, sanitaryware or similar products that are used in luxury residential projects. 

Reporting Manager: Business Head 

JOB SUMMARY

Great Manager Institute® (“Company”) is a global digital platform for personalized development and certification of people managers, having the vision of creating a world where every individual gets the opportunity to work with a Great People Manager.

Our vision is to ensure that everyone gets an opportunity to work with a great people manager. Our mission is to ensure that anyone can be a great people manager who delivers sustained results by building high-trust relationships.

We take pride in saying that our short-term plan is for 1000 years!

We need amazing Software Developers to evolve our solutions into world-class products and become a part of a journey that is setting off a movement on people management. Imagine the impact of creating a product that helps evolve human behavior in a scalable manner.

OUR DNA

• Customer Obsession: We believe in the concept of understanding customers deeply by putting ourselves in their shoes and gather and use relevant data to take decisions.
• Speed: Speed is paramount to become a global start-up.
• Global Outlook: We are creating a product for the world, and it can be possible only if we combine personalized and localized offerings with global outlook.

OUR VALUES

• Be Transparent
• Bring the Best
• Have Faith
• Care
• Respect Individuality

This is a unique opportunity at the high growth start-up. The Technology Head will be a part of the core executive group at the Company.

ROLE DESCRIPTION

• Development of features and modules of Great Manager Certification product
• Engagement in new innovations within the core products and various extensions of the core product
• Solving coding-related problems of the junior software developers in the team
• Mentoring and supporting new techies, helping create a team of rockstar developers

Who will this role report to?

This role will report to the Technology Head of the Company.

Growth Opportunities for You

• This role is a great opportunity for contributing to the growth of a global company
• This is a critical role that will shape the technology roadmap of the Company and gives an opportunity to lead from the front
• Become an entrepreneur. We operate in a highly entrepreneurial culture. Almost all roles at the Company are constructed to operate with an entrepreneurial mindset.
• The role prepares you to become Lead/Head of Technology while establishing your brand value as a rockstar developer

Who Should Apply?

• Candidates with 5+ years overall experience in full-stack software development
• Hands-on MEAN Stack is required
• Strong understanding of latest full-stack technologies and their strengths, shortcomings, and applicability to the Company’s context
• Excellent analytical skills with an attention to detail
• Integrity, with an ability to handle sensitive information
• Drive to build something. The role is not for those seeking comfort, stability and a strict 9-5 schedule. Building market leadership is not an easy path. Motivation and speed are essential qualifying criteria

About us : 

QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence.

In an era where popping medicines and being recommended surgery has become a common practice, QI Spine has changed the face of the game. With an algorithm developed over 12 years across millions of cases, it has treated back & neck issues in the most efficient and long-lasting approach.

Launching in the US market in 6 months followed by the UK and the Middle East, QI Spine aims to target the $1.1 Bn market with a unique offering for all types of patients through Clinic care, Video care, and Digital care being made possible via its integrated mobile application. All of this enables tremendous experience, global exposure, and wealth generation in a short time for a dynamic, out-of-the-box thinker.

Website: https://www.qispine.com/

Role & Responsibilities:

• Ownership of all performance marketing initiatives and campaigns, including planning, execution, optimization, and reporting.

• Manage and coordinate with internal and external stakeholders to ensure successful execution of campaigns.

• Daily/weekly and monthly tracking of performance metrics to identify trends, areas of opportunity, and actionable insights.

• Experience in handling large budgets and ability to optimize spends for best ROI.

• Experience in handling both in-house and agency campaigns

• Work closely with creative team to co-create compelling and effective creative outputs.

• Analyze campaign data to provide insights and recommendations to improve performance.

• Conduct A/B testing and experimentation across channels to drive incremental growth.

• Stay up-to-date with emerging trends and best practices in performance marketing, and bring new ideas to the table.

ROLES & RESPONSIBILITIES
• Researching relevant influencers & content creators and establishing
relationships with them
• Aptly selecting influencers & content creators basis brand objectives
• Brainstorming new, creative approaches to influencer campaigns
• Keeping abreast of emerging trends, technologies and influencers
• Managing the P&L of all influencers executed across platforms

DESIRED QUALIFICATIONS & EXPERIENCE
• Candidates with 1-2 years of work experience will be preferred. However,
freshers are more than welcome to apply.
• Agency experience is a plus point
• Proven & demonstrable experience multi-tasking & working under pressure

Title / Designation          : Assocaite/ Sr. Associate - Client Acquisition     ​ 

Department                       : NSD - FSA

Location                               : Mumbai                           

Position Summary:

We are hiring sales professionals who would be deputed with IndiaMART. The focus will be on face to face sales presentations to provide IndiaMART’s clients an opportunity to know how IndiaMART can add value to their respective business.

This position allows you to build new clients for IndiaMART. Sales professionals should be passionate to deliver top results, all the while maintaining integrity. Position holder will be an individual contributor, responsible to drive sales activities within assigned region.

Job Summary:

• To generate leads & identify decision makers within targeted leads and initiate the sales process
• To penetrate all targeted accounts and originate sales opportunities for the IndiaMART’s products and services
• To set up and deliver sales presentations, product/service demonstrations on daily basis
• To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure
• To be an interface between the customer and IndiaMART’s internal support teams to ensure that the customer receives the best possible service
• Ensure adherence to sales processes and requirements 
• Achievement of monthly, quarterly & yearly business targets

Knowledge:

• Knowledge and application of sales techniques such as: Rapport building, building value in the product, and closing the sale.

Skills:

• Quick thinking and problem solving skills  
• Able to work independently and as a team player
• Excellent verbal communication skills
• Excellent active listening skills

Attitude & Behavior:

• Positive and enthusiastic attitude
• Handles Rejection well
• Customer focus and result oriented approach

Qualification and Experience:

• Graduates with minimum 6 months experience
• Post Graduate Freshers may also apply
• Should possess field sales experience in Internet, Media, Telecom, Banking or Insurance Industry