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Review Criteria:
Mandatory:
- Strong Associate Manager – Customer Success, Account management Profile
- Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
- Must have experience managing clients in the outside India market (Preferrably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
- Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Preferred:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Role & Responsibilities:
As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate:
- 2-5 years of experience inthe internet/technologyindustry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
Perks, Benefits and Work Culture:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
JavaGreetings from Wissen Technology!
We are hiring Java Developers for Mumbai location.
Exp - 4 - 8 years
Location - Mumbai (Goregaon) - Hybrid
Notice Period - immediate or serving notice period only
Interview Process - Initial rounds virtual + Final round F2F
Software Engineer/Senior Software Engineer/Lead Engineer-Java
· Experience in Core Java 5.0 and above, Data Structures, OOPS, Multithreading, Algorithms, Collections, Unix/Linux
· Possess good architectural knowledge and be aware of enterprise application design patterns.
· Should have the ability to analyse, design, develop and test complex, low-latency client-facing applications.
· Good development experience with RDBMS
· Good knowledge of multi-threading and high volume server side development
Basic working knowledge of Unix/Linux
· Excellent problem solving and coding skills in Java
· Strong interpersonal, communication and analytical skills.
· Should have the ability to express their design ideas and thoughts.
Job Brief-
· Understand product requirements and come up with solution approaches
· Build and enhance large scale domain centric applications
· Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines
Hiring: SAP C4C Developer
Location: Pan India
Experience: 7+ Years
Qualifications:
Mandatory: 7+ years of experience as an SAP C4C Developer
Key Responsibilities:
🔹 Strong technical understanding of SAP Cloud for Customer (C4C)
🔹 Formal training or sound knowledge of software development practices (Agile/Scrum preferred)
🔹 Hands-on expertise in:
- ABSL & BODL Scripting
- UI Script & UI Designer
- SAP Cloud Applications Studio (SDK)
- Custom object development
- Adobe Lifecycle Designer (mandatory)
- Configuration using KUT (Key User Tool)
🔹 Experience developing and deploying complex C4C solutions
🔹 Integration experience with non-SAP systems
🔹 Working knowledge of SOAP & OData/RESTful APIs in C4C
🔹 Experience with tracing & debugging in Cloud Studio
🔹 Build data sources & reports for business objects
🔹 Create Key Figures, KPIs & configure dashboard mash-ups
🔹 Development of reuse libraries & process extension scenarios
🔹 Publish new add-ons in scoping
Flutter
Android DevelopmentJOB TITLE: Android Developer Flutter
ROLES & RESPONSIBILITIES
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Ensure lightweight and highly responsive app
- Extending the features as per requirement
- Write expressive code that is clear enough to compensate for simple documentation
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
REQUIREMENTS
- BS/MS degree in Computer Science, Engineering or a related subject
- Proven software development experience and Android skills development
- Proven working experience in Android app development and
- Have published at least one original Android app
- Experience with Android SDK, design principles, patterns, c,c++ and best practices
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Experience in using git preferably with github or bitbucket
- Familiarity with Google Maps API, push notifications, firebase, Dart,SMS gateways and Payment gateways
- Solid understanding of the full mobile development life cycle.
Experience: 4+ years
JOB TYPE: Full-time
JOB LOCATION: Lower Parel, Mumbai
PHP
CodeIgniter
Angular (2+)
AngularJS (1.x)Location: Mumbai (On-site)
Experience: 2+ Years
Joining: Immediate Joiner Preferred
Employment Type: Full-time
🔍 Key Responsibilities:
- Develop and maintain web applications using PHP and CodeIgniter framework.
- Build and manage dynamic frontends using Angular.
- Integrate RESTful APIs and ensure seamless communication between backend and frontend.
- Optimize application for maximum speed, performance, and scalability.
- Collaborate with cross-functional teams for end-to-end product development.
- Debug and resolve application issues and bugs.
✅ Must-Have Skills:
- Strong experience with PHP and CodeIgniter.
- Proficient in Angular (any version).
- Solid understanding of HTML5, CSS3, JavaScript, and TypeScript.
- Knowledge of MySQL or other relational databases.
- Familiar with Git version control and RESTful API integration.
Role = Front desk Executive
Location = Powai and Santacruz, Mumbai
Working days = 6-day working
LOOKING ONLY FOR FEMALE CANDIDATES
MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software
Job Description for Front Desk
• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)
• Greet, communicate and welcome clients with a smile.
• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)
• Answer questions and address grievances
• keep updated records and files of the clients
• Familiarity with EcoGreen & Zenoti
• Answering All incoming calls and redirecting them or keeping messages.
• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.
• Be familiar with procedures for handling all aspects of customer complaints or disputes.
• Should be able to handle bookings and process billing part and follow up with clients for balance payment.
• Asking them to book the next appointment while they done with treatment
• Maintain a professional environment and brand decorum.
• Should have a client schedule ready before the client arrives.
• ensuring to inform the client about the waiting time and about the delays in their schedules.
• Responsible for sharing the incident sheet and reporting it to the clinic manager.
• Responsible for escalating client issues to concerned doctors .
• Ensuring timely redemption of packages and sessions
• Ensuring Timely to close bills and pre paid balance of clients
• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.
• Responsible for arranging/coordinating
or keeping ready the machines for movement between the rooms
India's leading financial services company
● Drive/Execute full stack Data driven Growth & marketing campaigns for our UPI business, focused on key metrics in terms of Strategy, Team management, Product Marketing, Growth management, and Revenue management.
●Should be responsible for driving the User Growth, Revenue Growth, Retention, and Engagement of the Platform on a day-to-day basis.
● Deploy successful marketing campaigns and take ownership right from ideation to implementation:
● Segment customer base on various transactional/ behavioral features & design effective & 'reach out' & programs for them in the form of these marketing campaigns.
● Manage end-to-end consumer lifecycle management for the business vertical.
● Responsible for driving the entire marketing funnel from Acquisition to Retention using various digital marketing channels.
● Monitor customer funnel & identify new levers of growth and apply them to the business
● Suggest new features/product innovations whenever necessary basis
understanding of consumer behaviour.
Superpowers/ Skills that will help you succeed in this role:
● Bachelors degree in engineering or related field from reputed colleges.
● Must be data driven with strong problem solving and
analytical skills.
● High degree of ownership in taking things to completion.
● Ability to multitask and work on diverse range of
requirements.
● Excellent communication skills with ability to handle complex
negotiations.
● Prior experience in e-commerce industry is a plus.
Roles - Director & Sr. Director (Client Services)
Exp - 9+ years
Location - Mumbai
About our Client:-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world's very best talent to solve some of the toughest challenges of today's digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
As a Client Services Director, you will be responsible for the strategic, and day-to-day leadership of a key client account/s spanning all aspects of the business. You'll need to understand all our discipline areas deep enough to be able to advise on initiatives ranging from media campaigns to design & build projects to creative. Were looking for intelligent people who can passionately represent Essence, develop a talented team, ensure outstanding delivery to the client, and create opportunities for our relationship to blossom.
Some of the things we'd like you to do :-
- Put yourself in the clients mindset: develop their business like its your own. Use everything in your background and within Essence to advise, action and deliver outstanding results.
- Take direct responsibility for Essences strategic relationship with the client and the associated lifetime client
value.
- Actively support the client's commercial objectives through their strategic marketing planning - you will be expected to contribute across all channels.
- Mentor the internal team in their understanding of, and approach to, supporting the clients strategic marketing plan, and manage the day-to-day throughout of the team
- Ensure the operational excellence of campaigns, aligning to established best practices and processes.
- Continually assess team capabilities and look to resolve any gaps through the personal development of existing resources or by leading recruitment efforts
- Build and develop a deep understanding of the client's sector, the strategic issues, new initiatives and the client's competitive position; share this understanding with colleagues as appropriate and act as the source of
marketing knowledge for the sector.
- Provide ad hoc support to the client, as requested, to solve a broad strategic marketing problem.
- Identify opportunities for deepening the client relationship through innovation, the adoption of new marketing technologies and the use of a broader range of agency services.
- In particular, you'll need a very solid understanding of modern Internet technologies and how they can be used to guarantee marketing effectiveness.
- Use your understanding of the broader agency landscape to contribute to all agency meetings. Support the team in the delivery of ongoing services where requested
A bit about yourself :-
- Strong media planning experience across all channels.
- 9-15 years of experience working in an integrated agency environment.
- Proven track record of building and maintaining senior-level client relationships and ability to manage multiple internal and external stakeholders
- Proven experience coordinating and managing internal agency teams
- Experience leading a team and developing direct reports
- Extensive understanding of media optimization principles and an interest in driving campaign performance
JavascriptAngularJS (1.x)Angular (2+)
HTML/CSS
NodeJS (Node.js)What you'll need...
- Highly experienced using AngularJS , NodeJS
- Good understanding of web markup, including HTML5, CSS3, Javascript
- Strong understanding of CSS pre-processing platforms, such as LESS and SASS.
- A solid understanding of cross-browser/platform issues and code solutions
- Proficient understanding of code versioning tools, such as GIT
- An excellent ability to convert PSD/Sketch mockups into interactive digital experiences
Bonus points for...
- eCommerce development experience Magento,
- Understanding of conversion rate optimization or data-driven product development (analytics, a/b testing, etc.)
- Experience developing with prototype frameworks (Bootstrap, Foundation, etc.)
- Experience integrating dynamic content solutions with AJAX or API Services
Experience in Cloud and Serverless
- Knowledge of version control systems (GitHub etc.)
Angular (2+)Javascript- MUST have working experience on Rest services or Ajax,
- MUST have experience on JavaScript MV-VM/MVC frameworks,
- Must have experience on Jasmine or Karma
- 4-6 years Experience with Angular.
- BS degree in Computer Science or Engineering
- Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Good understanding of AJAX and JavaScript Dom manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Expert in any one of the modern JavaScript MV-VM/MVC frameworks (Angular, JQuery, NodeJS)
- Familiar with testing frameworks (Ex. Jasmine)
- Test runner framework (Ex. Karma)
- Hand on and implements complex Angular applications, directives, controllers, services
- Critical thinker and problem-solving skills
- Team player, individual contributor
- Good time-management skills
- Great interpersonal and communication skills
Job Description
Greeting for the day!!
Here we have an super urgent opening for Business Development Executive-Female Candidates only can apply
Business Development Responsibilities
A business development professional has three primary responsibilities:
When it comes to generating leads, day-to-day duties typically include:
- Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
- Researching the needs of other companies and learning who makes decisions about purchasing
- Contacting potential clients via email or phone to establish rapport and set up meetings
- Planning and overseeing new marketing initiatives
- Attending conferences, meetings, and industry events
When it comes to the challenge of actually selling, other typical duties include:
- Preparing PowerPoint presentations and sales displays
- Contacting clients to inform them about new developments in the company’s products
- Developing quotes and proposals
- Negotiating and renegotiating by phone, email, and in person
- Developing sales goals for the team and ensuring they are met
To keep healthy relationships with clients, this mostly requires socialization. So, from simple chats on the phone to lunches and events or conferences business development managers must be sure to keep their customers happy.
Business Development Executive Skills
To be an effective business development executive, an individual must be:
- Socially adept
- Strong communication
- Creative talents and the ability to solve tough problems
- In-depth knowledge of the industry and its current events
- The ability to handle pressure and meet deadlines
- Skill in prioritizing and triaging obligations
- Attention to detail
- Excellent time management and organization
Interested candidate can apply
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