11+ Operations support system Jobs in Mumbai | Operations support system Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

About the company

The client is a quantitative investment firm focused on Indian financial markets. They operate a multi-strategy, multi-manager platform designed to generate consistent, risk- adjusted returns.

Their approach combines systematic investment methods, rigorous quantitative research and institutional-grade manager evaluation. We bring together research, technology and data to build scalable investment solutions.

Role Overview

We are seeking a Quantitative Developer with strong C++ and Python expertise to convert mathematical models and research prototypes into reliable, high-performance analytical engines.

You will work closely with Quantitative Research, Data Engineering, AI and Product Engineering teams throughout the full model lifecycle—from research handover and production implementation to validation, deployment and ongoing support.

This role is ideal for someone who enjoys working at the intersection of quantitative finance, numerical computing and production software engineering.

Key Responsibilities

Research Production

• Translate mathematical models and Python research prototypes into robust, production-quality C++.
• Develop reusable components for risk analytics, forecasting, portfolio analysis and simulation.
• Build efficient Python interfaces for C++ components using pybind11 or similar technologies.
• Ensure production implementations remain mathematically and numerically consistent with the underlying research.
• Establish clear and reproducible processes for transitioning models from research to production.

Engine Development and Validation

• Design and develop analytical engines capable of processing historical, batch and streaming data.
• Integrate calculation components with data pipelines, APIs, databases and downstream applications.
• Validate production implementations against research prototypes, benchmark datasets and expected results.
• Develop automated numerical, unit, integration, regression and performance tests.
• Identify and resolve numerical stability, precision and edge-case issues.
• Optimize calculation speed, memory usage, concurrency and scalability.
• Profile and benchmark critical components to meet defined performance requirements.

Deployment and Delivery

• Package analytical engines as libraries, services, APIs or containers.
• Support deployment across internal infrastructure and client-controlled environments.
• Configure engines for different datasets, workflows and institutional requirements.
• Assist with integration testing, production upgrades, issue diagnosis and technical troubleshooting.
• Implement appropriate logging, monitoring and error-handling capabilities.
• Document interfaces, assumptions, configurations, dependencies and deployment requirements.

Collaboration and Ownership

• Work closely with Quantitative Research, Data Engineering, AI and Product Engineering teams.
• Participate in technical design discussions, code reviews and quantitative model reviews.
• Communicate implementation trade-offs, constraints and risks clearly to technical and quantitative stakeholders.
• Take end-to-end ownership of assigned components, from research handover through production deployment and support.
• Contribute to engineering standards, reusable libraries and development best practices.

Required Qualifications

• Bachelor’s or master’s degree in Computer Science, Engineering, Mathematics, Statistics, Physics, Quantitative Finance or a related discipline.
• Strong professional programming experience in modern C++, including object- oriented and generic programming.
• Proficiency in Python and scientific-computing libraries such as NumPy, pandas or SciPy.
• Experience translating mathematical or analytical prototypes into production software.
• Strong understanding of algorithms, data structures, software architecture and design principles.
• Experience building automated unit, integration and performance tests.
• Familiarity with numerical methods, floating-point behaviour and numerical validation.
• Experience profiling and optimizing compute-intensive or data-intensive applications.
• Proficiency with Git and modern software-development practices.
• Strong analytical, debugging and problem-solving skills.
• •Ability to work effectively with both researchers and software engineers.

Preferred Qualifications

• Experience with pybind11, Boost.Python, Cython or similar interoperability technologies.
• Knowledge of quantitative finance, portfolio analytics, risk modelling, forecasting or simulation.
• Familiarity with time-series data and financial-market datasets.
• Experience developing applications that process batch or real-time streaming data.
• Exposure to concurrent, parallel or distributed computing.
• Experience with containerization and deployment technologies such as Docker.
• Familiarity with Linux environments, CI/CD pipelines and cloud or on-premises infrastructure.
• Experience building analytical libraries, calculation services or APIs for institutional users.
• Knowledge of Indian financial markets is advantageous

Job description

Draughtsman

Location -Thane mumbai

Offer salary 8Lpa to 9 lpa

Qualification graduate

Mandatory knowledge - proficiency in AutoCAD , knowledge of Revit/BIM is an added advantage and MEP drawing

● Analyze business requirements and design test cases for functional and non-functional

testing.

● Identify, document, and track defects, ensuring thorough root cause analysis and resolution.

● Ensure high-quality application releases for UAT and Production.

● Collaborate with cross-functional teams during sprint planning, grooming, and

retrospectives.

● Conduct API testing and validate system integrations.

● Perform database testing to ensure data accuracy and integrity.

● Execute regression testing for unchanged features.

● Ensure compliance with company QA standards, policies, and best practices.

● Maintain test strategies, processes, and result documentation.

● Develop and manage test automation frameworks using tools like Cypress and Playwright.

Location-- Goregaon

Job Title: Senior Manager – Learning & Development (HR)

Location: BKC, Mumbai

Education: Master’s / Postgraduate degree in Human Resources, Business Administration, or a related field.

Experience: Minimum 7–8 years of experience in strategic leadership within Learning & Development, along with hands-on experience in Payroll Management and Recruitment.

Key Responsibilities:

• Design and execute a comprehensive Learning & Development strategy aligned with business goals and growth plans.
• Act as a strategic partner to leadership in driving talent development, succession planning, and sales readiness initiatives.
• Promote a culture of continuous learning, high performance, and organizational excellence.
• Identify critical skill gaps and build leadership and capability development programs.
• Integrate market insights, product knowledge, and customer-centric approaches into learning frameworks.
• Mentor, guide, and develop HR team members to ensure consistent learning outcomes.

Key Competencies:

• Proven expertise in L&D strategy, talent management, payroll administration, and recruitment processes.
• Strong analytical and strategic thinking abilities to align HR initiatives with business priorities.
• Demonstrated ability to manage, coach, and build high-performing teams.
• Experience in managing large sales or business teams from a capability-building perspective.

About Us

We are a dynamic advertising agency offering end-to-end creative and media solutions. Our team works collaboratively to deliver impactful campaigns for clients across various industries.

Role Overview

We are looking for a Sales Executive with at least 2 years of experience in sales (media industry experience is preferred but not mandatory). The ideal candidate should be passionate about meeting sales targets, maintaining client relations, and contributing to business growth.

Key Responsibilities

• Prospect & Outreach: Identify potential clients and initiate contact to introduce the agency’s media services.
• Client Servicing: Understand client needs, coordinate with internal teams, and present tailored advertising solutions.
• Sales Targets: Meet or exceed monthly and quarterly sales quotas.
• Collaboration: Work closely with the Sales Manager and other team members to develop and execute strategic sales initiatives.
• Reporting: Maintain accurate sales records, prepare regular reports, and provide updates to management.
• Market Research: Keep abreast of industry trends, competitive landscape, and new advertising opportunities.

Requirements

• Experience: Minimum 2 years in a sales role (media sales background is a plus).
• Education: Bachelor’s degree in any discipline (Sales or Marketing specializations preferred).

• Skills:

- Strong communication, negotiation, and interpersonal abilities.

- Proven track record of achieving sales targets.

- Self-motivated, goal-oriented, and a quick learner.

- Basic understanding of advertising and media platforms is advantageous.

• Salary Range: INR 4–8 Lakhs per annum (based on experience and performance), plus incentives.

Why Join Us?

• Competitive salary with a bonus structure to reward high performance.
• Learning and growth opportunities in a fast-paced environment.
• Exposure to varied industry sectors and brands.
• Supportive team culture that values innovation and collaboration.

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Food provided
• Provident Fund

About the Job

About Ruvimo

Ruvimo is committed to redefining stress-free learning by connecting top tutors from India with students across the globe. We currently focus on math, but we are on a mission to teach everything from academics to cool extracurriculars impacting 1 million families worldwide. We blend expert human tutoring with global opportunities, building confident learners and empowering tutors to shine.

Role Summary

We are seeking a highly motivated Business Development Executive to drive student enrollments and be the primary point of contact for parents and students exploring our platform in the US market. Your job is to transform curiosity into successful enrollments, acting as a crucial link between our learning platform and potential global customers.

Key Responsibilities

Lead Qualification & Consultation: Act as the first point of contact, engaging with parents and students to understand their specific learning needs and qualify leads effectively.

Conversion Driving: Book trial classes, conduct persuasive follow-ups, and ultimately close deals to achieve weekly and monthly enrollment and revenue targets.

Product Expertise: Effectively present the value and features of Ruvimo’s platform and tutoring services to potential customers.

CRM Management: Maintain accurate, detailed, and up-to-date records of all lead interactions and pipeline activities within the CRM (preferably Zoho).

Performance Insight: Analyze personal sales funnels, track performance metrics, and share actionable insights to help optimize the overall sales process.

Required Skills & Qualifications (Mandatory Requirements)

Experience: 2–6 years of proven experience in B2C/Inside Sales with a strong track record of high conversions and revenue generation.

Sales Acumen: Exceptional consultative selling skills and a strong ability to build trust and guide parents through key purchasing decisions.

Communication: Excellent verbal and written communication skills suitable for a professional US audience.

Target Orientation: Highly organized, target-driven, and capable of operating with a high degree of ownership in a fast-paced environment.

Technical Comfort: Comfortable working with CRM tools and handling a high-volume sales pipeline (familiarity with Zoho is a plus).

Preferred Qualifications

Prior experience in selling to US customers or working within the EdTech sector.

Location & Working Hours

Work Mode: Hybrid (3 days Work From Office)

Location: Mulund, Mumbai

Shift: Fixed US Night Shift (Willingness to work this shift is mandatory)

Position: Python Developer

Experience: 2-9 Years

Company Profile:

About Exponentia: Exponentia is an AI tech organization with presence across India, Singapore, Middle East, and the UK. We are an innovative and disruptive organization, working on cutting edge technology to help our clients transform into the enterprises of the future. We provide artificial intelligence-based products/platforms capable of automated cognitive decision making to improve productivity, quality, and economics of the underlying business processes. Currently, we are transforming ourselves and rapidly expanding our business.

About Engagely: Engagely is an artificial intelligence based conversational product (SaaS) by Exponentia. Our core engine uses NLP and machine intelligence to deliver intelligent conversations. We help organizations create virtual assistants, bringing in automation and insightful customer engagement.

Requirements:

• 2-9 years hands on experience in Core Python with any framework (Flask/Django) building end to end applications development.
• Experience in Mongo (or any Nosql)
• Experience in client coordination
• Experience in Nodejs would be a plus
• Experience in Web technologies-HTML, CSS, Javascript
• Database-SQL Server/My SQL/ No SQL database
• Good understanding of Algorithms, data structures 

Education

BE/MBA /PG (Statistics) with good academic credentials