11+ Operations support system Jobs in Mumbai | Operations support system Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We are looking for a creative and enthusiastic Graphic Design Intern to join our team. The intern will assist in creating social media creatives, marketing materials, banners, and branding content. Candidates should have basic knowledge of design tools like Canva, Adobe Photoshop, Illustrator, or similar software, along with a good sense of creativity and visual design. This internship is a great opportunity to gain hands-on experience and build a strong portfolio.

Key Responsibilities:

• Develop and implement effective recruitment strategies to meet staffing needs.
• Source candidates through job boards, social media, and networking.
• Conduct interviews and assess candidates' qualifications.
• Coordinate with hiring managers to understand position requirements.
• Maintain a positive candidate experience throughout the hiring process.
• Assist in the development of employer branding initiatives.

Qualifications:

• Proven experience in talent acquisition or recruitment.
• Strong communication and interpersonal skills.
• Ability to manage multiple recruitment projects simultaneously.
• Familiarity with applicant tracking systems (ATS) and recruiting tools.

Job Title: Motion Graphics Designer & Video Editor Experience Required: 3–4 years

Location: Marol, Andheri East, Mumbai

Employment Type: Full-time

About Us: We’re a fast-growing branding and marketing agency that works with emerging businesses and established brands alike. Our work goes beyond ads - we shape identities, build recall, and create campaigns that are as strategic as they are creative.

About the Role: We’re looking for a passionate and creatively driven Motion Graphics Designer & Video Editor with minimum 3-4 years of hands-on experience in crafting compelling visual stories. You’ll be working closely with our content and design teams to produce thumb-stopping reels, short-form videos, animations, and social media content that aligns with the client's brand tone and narrative.

Key Responsibilities:

● Edit high-quality, engaging short-form videos and reels tailored for Instagram, YouTube Shorts, LinkedIn, and other platforms.

● Design motion graphics and visual elements for branded content, explainers, promos, and digital campaigns.

● Translate creative briefs into visually appealing videos with a strong grasp of storytelling, pacing, and transitions.

● Collaborate with copywriters, designers, and marketers to bring content ideas to life.

● Stay updated with video trends, motion graphics styles, and social media formats to maintain fresh, on-trend output.

● Manage multiple projects simultaneously while maintaining high standards of quality and creativity.

● Organise and maintain a streamlined post-production workflow, including file management and backups.

Skills & Expertise: ● Proficient in Adobe After Effects, Adobe Premiere Pro, and other Adobe Creative Cloud tools.

● Familiarity with tools like Photoshop, Illustrator, and Media Encoder.

● Strong understanding of aspect ratios, formats, and best practices across platforms (Instagram Reels, YouTube Shorts, LinkedIn, etc.)

● A good sense of rhythm, timing, and motion to enhance storytelling.

● Basic knowledge of sound design and colour grading.

● Ability to work with pre-shot footage as well as conceptualise from scratch.

● Experience with 2D animation, kinetic typography, or infographics is a bonus.

What We’re Looking For:

● 3–4 years of relevant experience in video editing and motion graphics in a digital or agency setting.

● A strong portfolio/reel showcasing your editing and motion graphics skills.

● Team player with the ability to work under deadlines and take feedback constructively.

● Creative thinker with a sharp eye for detail and a passion for storytelling through visuals.

Selection Process: Technical Test + Personal Interview

Working Hrs.: 10.00 a.m. to 7.00 p.m. [Monday - Friday and Alternate Saturdays]

If anyone interested then apply through link:-  https://tiny.cc/NGtalent 

Roles and Responsibilities:

·        Must have at least 1 year of experience in Android Studio, Java/Kotlin.

·        Translate designs and wireframes into high quality code.

·        Ensure the best possible performance, quality, and responsiveness of the application.

·        Identify and correct bottlenecks and fix bugs.

·        Help maintain code quality, organization, and automatization

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as “touch”
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration.

Required Skills:

• Designing and developing test automation scripts.
• Using test automation guidelines.
• Researching issues in software through testing.
• Collaborating with QA Analysts and Software Developers to develop solutions.
• Keeping updated with the latest industry developments.

Key responsibilities:

• Plan and execute Web, SEO/SEM, Database Marketing, Email, Social media, and Advertising campaigns
• Design, Build, and maintain Social Media presence
• Measure and report performance of Digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identify trends, insights and optimize approach based on the insights.
• Plan and execute periodic Content Calendar for Branding and Inbound lead acquisition
• Create landing pages and optimize user experience for Lead Acquisition
• Should be able to plan and execute Webinars, Seminars and Events

Skills:

• MBA or PGDM in Marketing
• 6+ years of experience in Digital Marketing for IT/ITES Services Industry
• Must have exposure in marketing of Digital Technologies and Services like Cloud, Analytics, APIs, Software Development & Channels
• Good to have experience in using HubSpot as Marketing Tool
• Must have excellent verbal and written Communication skills with exposure to Global Clients

ROLES & RESPONSIBILITIES
• Researching relevant influencers & content creators and establishing
relationships with them
• Aptly selecting influencers & content creators basis brand objectives
• Brainstorming new, creative approaches to influencer campaigns
• Keeping abreast of emerging trends, technologies and influencers
• Managing the P&L of all influencers executed across platforms

DESIRED QUALIFICATIONS & EXPERIENCE
• Candidates with 1-2 years of work experience will be preferred. However,
freshers are more than welcome to apply.
• Agency experience is a plus point
• Proven & demonstrable experience multi-tasking & working under pressure