11+ Operations support system Jobs in Mumbai | Operations support system Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Summary:

We are looking for a dynamic and experienced Project Manager to lead and execute end-to-end waste management projects with a strong emphasis on Extended Producer Responsibility (EPR) compliance. The ideal candidate will have a robust understanding of waste management operations, regulatory frameworks, and project lifecycle management—from planning to execution and closure.

Key Responsibilities:

• Lead and manage full project lifecycle for waste management initiatives, from scoping and planning to execution, monitoring, and closure.
• Ensure all project activities align with EPR guidelines and sustainability goals.
• Collaborate with internal teams (compliance, operations, logistics) and external stakeholders (producers, recyclers, regulatory authorities).
• Prepare and manage project budgets, timelines, and resource allocations.
• Develop EPR compliance strategies and documentation including take-back schemes, recycling targets, and reporting.
• Monitor regulatory changes and ensure ongoing compliance with local and national EPR regulations.
• Conduct risk assessments, develop mitigation plans, and report project progress to leadership.
• Implement KPIs to measure environmental impact and project efficiency.

Requirements:

• MBA is mandatory (Operations, Sustainability, or Project Management preferred).
• 5–8 years of project management experience, preferably in waste management, sustainability, or environmental services.
• Proven experience managing EPR-related projects (plastic waste, e-waste, packaging, etc.).
• Strong understanding of waste processing workflows, recycling systems, and producer responsibilities.
• Proficient in project management tools (MS Project, Trello, Asana, or similar).
• Excellent leadership, communication, and stakeholder management skills.
• Ability to manage multiple projects simultaneously in a fast-paced, compliance-driven environment.

  CA+GST compliance is mandatory

🎓 We’re Hiring | Academic Counselor – EdTech Sales | Mumbai (Andheri E, MIDC)

Are you passionate about guiding students toward success?

Join — one of the fastest-growing names in analytics education!

✨ What you’ll do:

• Counsel students on career & course options
• Drive admissions through impactful conversations
• Be a part of a dynamic, growth-driven EdTech team

📍 Location: Andheri East, Mumbai

💰 Salary: ₹6–10 LPA

🧭 Experience: 1+ year in EdTech sales / student counseling

Be the reason someone starts their analytics journey today! 🚀

Job Title - MERN Stack Developer

Experience Range – 3 to 6 Years

Location- Mumbai (Andheri East)

Mode- 5 Days working from office

Some specific Requirements:

• You have prior experience developing and working on consumer-facing web/app products
• Hands-on experience in JavaScript. Exceptions can be made if you’re really good at any other language with experience in building web/app-based tech products
• Expertise in Node.JS and Experience in at least one of the following frameworks - Express.js, Koa.js, Socket.io .
• Good knowledge of async programming using Callbacks, Promises, and Async/Await
• Hands-on experience with Frontend codebases using HTML, CSS, and AJAX
• Working knowledge of MongoDB, Redis, MySQL
• Good understanding of Data Structures, Algorithms, and Operating Systems
• You've worked with AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
• Experience with Frontend Stack would be added advantage (HTML, CSS)
• You might not have experience with all the tools that we use but you can learn those given the guidance and resources
• Experience in Vue.js would be plus

We’re Hiring: Relationship Manager – Retail Sales 🌟

📍 Locations: Mumbai | Ahmedabad | Aurangabad

🕒 Mon–Sat | ⏰ 10 AM – 6:30 PM

🎓 Qualification: Graduate | 💼 Exp: 1–5 yrs

🔹 Key Responsibilities:

✨ Drive client acquisition & achieve GWP sales targets

🤝 Manage & grow a network of 40–45 insurance agents

📊 Provide accurate quotations & close policy sales

🎯 Ensure 100% monthly GWP target achievement

💬 Build & maintain strong client & agent relationships

📋 Prepare daily/weekly MIS & ensure process compliance

💡 Skills Required:

📚 Insurance product knowledge

🗣️ Excellent communication & relationship management

⚡ Leadership & business acumen

🎁 Benefits:

💰 Competitive salary & incentives

🎓 Training & professional growth opportunities

🩺 Insurance coverage (GTL)

🤝 Supportive, growth-oriented work culture

About Heady:

Heady is a mobile agency based in Dumbo, Brooklyn. We work with startups and established brands to build and deliver stellar mobile products. We highly value integrity, transparency, and equality throughout our tight-knit work family. In addition to a positive work environment, we offer comprehensive benefits, flexible schedules, and dog-friendly offices. We hope to meet you soon!

About the role:

Heady is looking for an experienced, well-rounded Software Development Engineer In Test (SDET) to join our growing team. In this position, you will own responsibility for the quality of our work and work closely with a strong, cross-functional, and cross-geographical team of engineers, product managers, and designers and help cultivate a quality mindset, coach and advocate for quality while assisting teams with software testing practices.

Responsibilities:

• Create automation frameworks and implement various design patterns
• API and UI automation scripting and maintenance
• Test integration with CI
• Test integration with the cloud platform
• Build health analysis
• Interact with clients as needed to ensure that we are delivering what they require

Qualification & Skills:

• Bachelor’s degree or equivalent experience in Computer Science with 4+ years of Automation experience
• 3+ years of coding expertise using TypeScript
• 3+ years of Selenium WebDriver experience
• 2+ years of hands-on experience in writing API automation scripts and unit test scripts
• Extensive knowledge of GIT and CI
• Excellent familiarity with various design patterns, including POM, FPOM, FDP, Singleton, etc.
• Strong attention to detail, an ability to multitask, and an ability to work independently and on a team

Bonus points if you have:

• Hands-on experience with XCUI with Swift, Cypress, WebdriverIO, RestAssured, and JMeter
• Experience in Security Testing

Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 22nd July 2023 at our office in Mumbai, Seepz, Andheri East.

In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.

As a Product Technical Analyst at Zycus, you will:

• Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
•  Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
•  Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Job Requirement

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
• Experience Level: 0-1 years
• Strong written and verbal communication skills
• Willingness to work 24*7 shifts .
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Ability to collaborate with various internal and external stakeholders
• Ability to learn, execute and excel. Multitask and work with priorities

Salary Range: INR 4,50,000 to INR 5,00,000

Walk In Drive Date: 22nd July, 2023

Time: 10:000 AM to 4:00 PM

LogiNext is looking for a technically savvy and experienced senior developer to lead development efforts. You will help the team grow in size and skills, optimizing their code while working on your own. You will design, and develop products that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving access to massive amounts of data and information.

You have hands-on experience in building secure, high-performing and scalable systems in Java. Your design intuition inclines toward usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have successfully shipped applications with a beautiful front-end and intelligent backend. You have demonstrated strong interpersonal and communication skills.

Responsibilities

Design and development efforts for high-volume, low-latency applications for real-time event based systems Deliver high-availability and high-performance platform using microservices architecture Identify bottlenecks and inefficiencies in code, and devise solutions to production and non-production issues Keep an eye out for open source projects and technology trends that can be introduced in the products Transform business functionalities and production specifications into technical requirements and low level design Be hands-on, adopt a practical approach to software and technology Work with product management and other teams to build highly scalable products

Requirements

Bachelor’s degree in Computer Science, Information Technology or a related field 0 to 1 years of design and development experience in scalable and distributed enterprise applications using Java/J2EE, JPA, Spring framework and RESTful web services Excellent coding skills in Java Experience in managing, implementing and optimizing big data stores such as MySQL, MongoDB, Elasticsearch Experience in deploying applications and using various managed services provided by cloud platforms (AWS, Azure) Experience in front-end technologies HTML5, CSS3, jQuery, AngularJS and D3.js is preferred Strong foundation in computer science, with strong competencies in data structures, algorithms and software design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership

Description of Skills/abilities:

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing those with well-known React.js workflows such as Redux. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is a must.

You will be responsible for architecting and building the applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

1. Developing new user-facing features using React.js, React hooks.
2. Building reusable components and front-end libraries for future use.
3. Translating designs and wireframes into high quality code.
4. Optimizing components for maximum performance across a vast array of web-capable devices and all browsers.
5. Build pixel-perfect, buttery smooth UIs across all web browsers.
6. Diagnose, fix bugs, maintain code and write automated tests to ensure the product is of the highest quality.
7. Key understanding about Object Oriented Programming, Web Architecture, SDLC, Rest Framework.
8. Should have understanding in Hybrid App Ecosystem, Code Once - Deploy Anywhere thought process.
9. Responsible for development of new highly-responsive, web-based user interface.
10. Construct visualizations that are able to depict vast amounts of data.
11. Work with product team and graphic designers.
12. Develop a flexible and well-structured front-end architecture, along with the APIs to support it React.js developer requirements and qualifications.
13. Support the entire application lifecycle (concept, design, test, release and support). Produce fully functional web, mobile applications writing clean code.

Skills

1. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
2. Thorough understanding of React.js and its core principles.
3. Having Experience with popular React.js workflows such as Redux.
4. Familiarity with newer specifications of Typescript.
5. Having Experience with data structure libraries (e.g., Immutable.js).
6. Knowledge of isomorphic React is a plus.
7. Familiarity with RESTful APIs.
8. Knowledge of modern authorization mechanisms, such as JSON Web Token.
9. Familiarity with modern front-end build pipelines and tools.
10. Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
11. Familiarity with code versioning tools such as Git, SVN.
12. Knowledge of functional or object-oriented programming.
13. Ability to write well-documented, clean typescript code.
14. Rock solid at working with third-party dependencies and debugging dependency conflicts.
15. Understanding of REST APIs, the document request model, and offline storage.

Skill Set:

React, React Hooks, Redux, and Typescript with minimum of 6+ Years of relevant Experience.