11+ Operations support system Jobs in Mumbai | Operations support system Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

At Dolat Capital, we blend cutting-edge technology with quantitative finance to drive high-performance trading across Equities, Futures, and Options. We're a fast-moving team of traders, engineers, and data scientists building ultra-low latency systems and intelligent trading strategies.

🎯 What You’ll Work On

1. Designing and deploying high-frequency, high-sharpe trading strategies

2. Building low-latency, high-throughput trading infrastructure (C++/Python/Linux).

3. Leveraging AI/ML to detect alpha and market patterns from large datasets

Real-time risk systems, simulation tools, and performance optimization

4. Collaborating across tech and trading teams to push innovation in live markets.

🧠 What We’re Looking For

1. Master’s (U.S.) in CS or Computational Finance (MANDATORY)

2. 1–2 years of experience in a quant/tech-heavy role

3. Strong in C++, Python, algorithms, Linux, TCP/UDP

4. Experience with AI/ML tools like TensorFlow, PyTorch, or Scikit-learn

5. Passion for high-performance systems and market innovation.

PHP Developer Responsibilities:

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

PHP Developer Requirements:

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Laravel, MySQL, API Development, OAuth, JWT, Git.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git.
• Familiarity with MySQL databases.
• Ability to project manage.
• Good problem-solving skills.

Job Location: Sewri, Mumbai (Hybrid) 

Position 

Position Title: Tele sales Executive

Location: Mumbai. 

Reporting Manager: Tele sales Manager/Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

• Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
• To utilize inbound/outbound calls to cross-sell & up-sell products/services
• To share and record accurate information of communication with customers to update database
• Answer questions regarding products/services to ensure customer satisfaction 
• Ask relevant questions to understand customer requirements.
• Develop and sustain relationships with customers to encourage repeat business.
• Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

• Proven experience working as a telesales executive or customer service role
• Proven track record of successfully meeting sales targets preferably over the phone
• Good knowledge of relevant computer programs and telephone systems
• Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

• Strong analytical and problem-solving skills.
• Strong negotiation and consultative sales skills.
• Growth and aggressive delivery, targets-oriented mind-set
• Ability to deliver in high pace environment
• Strong organizational skills 
• Excellent communication and customer service skills.

What do we offer?

• Attractive salary & performance-linked bonuses 
• Health Insurance benef
• Fun, casual & flexible work environment
• Entrepreneurial, forward-looking, growth-driven & open work culture

• Designing graphic content, illustrations, and infographics.
• Managing graphic designs from conception to delivery.
• Reviewing junior designer drafts to ensure quality.
• Generating fresh concepts.
• Ensuring brand consistency throughout various marketing projects.
• Liaising between the marketing and design teams to ensure deadlines are met.
• Keeping up-to-date with industry developments.

• Bachelor’s degree. 
• A graphic design qualification or similar.
• 2-3 years of experience in Graphic Designing. 
• Portfolio with design projects.
• Proven work experience as a graphic designer.
• Working experience with image design tools (e.g. Photoshop and Adobe Illustrator).
• A keen eye for visual details.
• Aesthetic skills.
• Ability to meet deadlines and collaborate with team members.

Salary: 5-6 LPA

Job Summary:
We're looking for a smart get-things-done attitude Sales Executive. Your primary focus would be to run Sales for our products Societynmore and GateSecure - engaging with clients, and presenting online/in-person demos. You'll be responsible for Lead Generation leveraging your expertise and different strategies for rider and driver marketing. Building client relations and helping the product development with client feedback will essential.

Duties and Responsibilities:

1) Your responsibility shall include marketing the Online product offered by Societynmore in the the area of Cooperative Housing and Commercial societies primarily for Mumbai & Pune market.

2) Co- ordinating with our development Vendors, Managers/Committee Members of Co-operative Society clients of the company as and when required for matters relating to our Society management portal.

3) You need to acquire and build complete knowledge of the online Modules offered by the Company for your own understanding and contributing to the marketing activity for the company product. Please note for the purpose of Sales, all weekends (Saturday & Sunday) shall be working. There will be a weekly off on Monday.

Required Skills:

1) Presentation Skills with Good Communication.

Job Summary
We are a young 4 people start-up. Looking for someone who is passionate about working in an early-stage start-up, works hard, takes responsibility and is a fast learner. We would ideally want someone who wants to be invested in the company and its goal, and hence would compensate a part of the salary with ESOPs.

Responsibilities and Duties
>> Designing Campaigns: understanding brand requirements, selecting influencers, designing a content strategy for influencers
>> Campaign Management: executing your designed marketing campaign via influencers, monitoring performance, liaising with the brand/client
>> Community Management: growing the community of influencers, managing influencers, resolving their concerns and training/helping them perform better

About Us
We at Opa Reviews, help brands spread word-of-mouth by activating thousands of micro-influencers to create review content on social media platforms. This voluminous, rich, influential content deserves its own platform to help people shop. Our aim is to be that social review platform.

About Founder
IIT Bombay graduate, 2nd-time entrepreneur, 4 yrs of work-ex in marketing, sales, management consulting and product management

Location:
WeWork, Chromium, JVLR, Powai