11+ Operations support system Jobs in Mumbai | Operations support system Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Experience: 5+ years

Location: Mumbai - Andheri Marol

Company: Wissen Technology

Website: www.wissen.com

Job Description:

Wissen Technology is currently hiring experienced Full Stack Java Developers with strong expertise in Core Java, Spring Boot, front-end technologies (Angular/React), REST APIs, multithreading, data structures, and SQL.

You will be working on enterprise-grade solutions as part of a global development team tackling complex problems in domains like Banking and Finance.

This is an excellent opportunity to be part of a high-caliber, technically strong team delivering impactful solutions for Fortune 500 companies.

Key Responsibilities:

• Develop and maintain scalable, high-performance applications with a focus on both backend (Java/Spring Boot) and frontend (Angular/React).
• Participate in all phases of the development lifecycle – design, coding, testing, deployment, and maintenance.
• Work closely with cross-functional teams to understand requirements and deliver quality solutions.
• Optimize application performance and ensure responsiveness across platforms.
• Write clean, maintainable, and well-documented code.

Required Skills:

• 5+ years of hands-on experience in Java, Spring Boot.
• Strong proficiency in frontend frameworks like Angular or React.
• Experience with RESTful APIs, microservices, and web technologies (HTML, CSS, JavaScript).
• Sound knowledge of data structures, algorithms, and multithreading.
• Experience in developing and deploying enterprise-grade applications.
• Solid understanding of RDBMS (e.g., Oracle, MySQL, PostgreSQL).
• Exposure to DevOps practices, version control (Git), and CI/CD pipelines.
• Familiarity with Unix/Linux environments.
• Strong problem-solving, communication, and analytical skills.

Good to Have:

• Exposure to cloud platforms like AWS, Azure, or GCP.
• Understanding of containerization using Docker/Kubernetes.
• Knowledge of Agile methodologies.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Strong sponsor acquiring and managing profile

Mandatory (Experience): Must have 2+ years of experience in sponsorship sales, business development, partnerships, or events sales

Mandatory (Skills 1): Must have experience in identifying & acquiring sponsors

Mandatory (Skills 2): Must have experience creating sponsorship decks, proposals, and pitching

Mandatory (Skills 3): Must have handled negotiations and closure of sponsorship deals

Mandatory (Skills 4): Must have managed pre-, during, and post-event sponsor engagement

Mandatory (Skills 5): Must be proficient in powerpoint and excel

Mandatory (Education): Bachelor's degree in Marketing, Business, Communications, or a related field

Mandatory (Note): Must be comfortable in a fast-paced, deadline-driven environment

job Title: Ad Sales Executive/ Manager

Location: Mumbai, Pune, Nagpur

Experience: 2-8 years in advertising field

Salary: As per industry standards + Benefits

Responsibilities:

• Identifies and prospects potential clients across the market segments
• Builds and maintains strong relationships with key decision-makers and stakeholders to understand their marketing needs and objectives
• Develops customized proposals and presentations that showcase Reach India's capabilities and solutions tailored to each client's requirements
• Collaborates with internal teams, including creative, strategy and account management, to ensure seamless execution of client campaigns
• Staying abreast on industry trends, competitor activities, and market insights to identify opportunities for innovation and differentiation.
• Understands media verticals (Radio, TV, Digital, OOH etc.) and pitches the proposal by understanding the client’s requirements and budget

You will: 

• Plan, create, and publish engaging content across Instagram, Facebook, YouTube, LinkedIn, and Twitter (X)
• Manage daily social media activities including posts, stories, reels, comments, and DMs
• Develop and execute monthly content calendars aligned with marketing goals
• Coordinate with design, video, and marketing teams for creatives and campaigns
• Handle paid social media campaigns with a basic understanding of Meta Ads
• Monitor social media performance using analytics tools and prepare weekly/monthly reports
• Track trends, hashtags, and competitor activities to improve reach and engagement
• Engage with followers, respond to queries, and build an active online community
• Support influencer collaborations and campaign execution
• Coordinate with the HR team on employee engagement activities and employer branding,, including basic content capture and posting for social media
• Participate in brainstorming sessions to support overall brand presence and visibility through social media
• Maintain consistent brand tone, messaging, and visual identity across all platforms

You have:

• 2–4 years of proven experience as a Social Media Executive or in a similar role
• Strong understanding of social media platforms (Instagram, Facebook, YouTube, LinkedIn, Twitter/X), their algorithms, and best practices
• Good copywriting skills with strong attention to detail
• Basic knowledge of Meta Ads Manager and campaign objectives
• Hands-on experience with tools like Canva, Meta Business Suite, Hootsuite, or similar platforms
• An analytical mindset with the ability to interpret social media performance data
• Ability to multitask, meet deadlines, and work in a fast-paced environment
• Experience with video content, Reels/Shorts strategy, influencer marketing, or performance/lead-generation campaigns

We Are:

Software development and consulting firm; Subsidiary of Choice International Limited which is a  multi-diversified business enterprise; established in India in March 1993. The group operates from its head office in Mumbai and has zonal offices across the country and has several business verticals like  Investment Banking, Broking, Hospitality, E-commerce, the Energy sector etc. 

We are fast emerging in the field of innovation to help accelerate the digital transformation journey by providing credible web solutions to foster business growth. We assist in business by offering Cloud,  Mobile & IT solutions that foster efficiency, growth, and ROI. We keep in mind the goals of the organization while simultaneously enhancing efficiency. Our dynamic team comprises Web Software  Developers, Cloud Architects, Technical Consultants, Data Administrators, IT Security experts, DevOps  Professionals & Digital Marketing. 

You & We:

Together, we will strengthen the brand’s presence across social media platforms while driving higher engagement, reach, and audience growth. We will create meaningful content and campaigns that align with business and marketing objectives, using insights and performance data to continuously refine and improve outcomes. Through consistent messaging and creative storytelling, we will build an authentic and recognizable digital brand voice.

Position: Project Manager

Company: Enpointe.io

Location: Mumbai

Experience: 1 to 2 Years

Employment Type: Full-time

About Enpointe.io:

Enpointe.io is a digital-first company focused on delivering smart, user-centric web and mobile solutions. We work with startups, SMEs, and enterprise clients to create technology products that are impactful and scalable. To support our growing portfolio, we are seeking a proactive Project Manager who can lead, coordinate, and deliver multiple projects on time and within scope.

Position Overview:

We are looking for an experienced Project Manager to manage digital, web, and mobile-based projects end-to-end. The ideal candidate will have strong leadership, communication, and organizational skills, with the ability to manage cross-functional teams and ensure smooth project execution across agile workflows.

Key Responsibilities:

• Lead and manage project planning, execution, delivery, and closure across multiple client and internal projects.
• Define project scope, timelines, goals, deliverables, and resource allocation.
• Coordinate with designers, developers, QA, and business teams to ensure requirements are met.
• Track and manage project tasks, risks, dependencies, and change requests.
• Conduct regular sprint planning, reviews, and daily stand-ups (Agile/Scrum).
• Communicate with clients to understand requirements, give updates, and manage expectations.
• Ensure timely delivery of high-quality solutions while maintaining budget and timelines.
• Use project management tools like JIRA, Trello, Asana, or ClickUp to track progress.
• Prepare documentation such as project plans, progress reports, meeting notes, and release plans.
• Drive continuous process improvement and team collaboration.

Required Skills & Qualifications:

• 1 to 2 years of experience in project management, preferably in a digital, IT services, or SaaS environment.
• Proven experience managing cross-functional teams and client-facing communication.
• Strong understanding of SDLC and Agile/Scrum methodologies.
• Proficiency in project management tools (e.g., JIRA, Trello, ClickUp, Asana).
• Excellent time management, risk management, and decision-making skills.
• Exceptional written and verbal communication skills.
• Ability to handle multiple projects and priorities in a fast-paced environment.

Preferred Qualifications:

• PMP, CSM, or similar certifications.
• Experience managing web, mobile, or UI/UX projects.
• Knowledge of tools like Figma, Git, Slack, Notion, or Confluence.
• Familiarity with basic technical concepts (APIs, front-end/back-end separation, deployment pipelines).

Ask ChatGPT

- Identify and prospect potential clients in target industries and markets.

- Conduct extensive market research to identify opportunities for business expansion.

- Build a robust sales pipeline through proactive lead generation and networking. - Develop and maintain a database of prospective clients.

- Build and nurture long-term relationships with clients.

- Conduct regular client meetings to provide updates, gather feedback, and identify new opportunities.

- Collaborate with the content team to ensure client satisfaction and retention.

- Prepare compelling proposals and presentations tailored to client requirements. - Collaborate with strategists to develop innovative and effective solutions.

- Negotiate contracts, pricing, and terms of agreements with clients.

- Provide insights and recommendations for business growth.

- Analysing gaps and developing policies with the core team.

• Development of Web and Mobile application
• Proficient in Figma and Photoshop, HTML, Angular, Material Design, jQuery, CSS, ES6, Bootstrap
• Good understandings and skills in User Empathy, Analytical Thinking, User Stories, Branding and Content.
• Passion to work in dynamic, start-up environment.
• Compensation best in the industry.

• Liaise with fellow developers.
• Designing and implementing microservices which use the spring boot framework.
• Working in compliance with the full Software Development Life Cycle.
• Connecting microservices to interact with databases.
• Understanding of how streaming technologies work such as Kafka.
• Identifying and finding solutions to bugs.
• Ensure you've written adequate test cases to verify design requirements are being met.
• Create well written documentation for the individual microservices.

Skyber is a fintech based in Mumbai, India and is building a connected commerce platform and disruptive Enterprise SaaS with the fundamental of digitalising, unifying and streamlining businesses processes and transactions.

At Skyber, we are obsessed with our vision to create an ecosystem for Micro, Small, and Medium-sized Business Owners & freelancers of Bharat where we provide them with a procurements to payments & enquiry to invoicing platform. Skyber was born out of the need to bring back the focus on these business owners, to empower them so that they can ride along with the technology wave and adopt the phigital way.

To build such a community we require people with the same vision who are working towards making this dream possible for us and for all these business owners.

Being a part of Skyber is like being a part of a Sports team. Where we back each other.  We know each other's strengths and weaknesses and work towards becoming better individuals and humans while working towards achieving this Dream together.

At Skyber, we believe that responsibility backed by right culture and ambitions backed by ability can move mountains. Thus, people don't get hired by us, but invited to join the cult. ⚡

Our flagship platform - Dhanda (https://mydhanda.com">https://mydhanda.com) is live on Play Store and iOS App Store 🚀

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

• Strong proficiency in HTML, CSS, SCSS & JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

1. Working with a young & dynamic team that constantly tests your thinking and beliefs.
2. No specific work timings. We believe that your work should speak for you and not the time.
3. Constant amusement by Dot (Warning: Apply only if you like dogs) 🐶
4. Occasional doses of Yummy Home Cooked food😋
5. Homelike Work Environment (We also have a bed if you need to sleep - even though we think you wont get any)

If you like what we are doing, and possess the right skillsets and are willing to learn then what are you waiting for? Apply