11+ Operations support system Jobs in Mumbai | Operations support system Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Must have Strong SQL skills (queries, optimization, procedures, triggers), Hands-on experience with SQL, Automated through SQL.

Looking for candidates having 2+ years experience who has worked on large datasets with 1cr. datasets or more.

Handling the challenges and breaking.

Must have Advanced Excel skills

Should have 3+ years of relevant experience

Should have Reporting + dashboard creation experience

Should have Database development & maintenance experience

Must have Strong communication for client interactions

Should have Ability to work independently

Willingness to work from client locati

Job Title: Sr. Automation Tester

Location: CBD Belapur – Navi Mumbai

Experience: 5 to 10 years

Educational Qualification: B.E / B.Tech / B.Sc-IT / BCA / B.Sc / M.E / MCA / M.Sc-IT /

M.Tech

Role Overview

We are seeking an experienced Senior Automation Tester with a strong background in

designing, developing, and maintaining advanced automation frameworks — primarily

using Cypress and Cucumber. The ideal candidate will have hands-on expertise in test

automation for both UI and API layers, deep understanding of Agile practices, and a

proven ability to drive quality initiatives across large-scale enterprise systems.

Key Responsibilities

 Design, develop, and maintain robust, scalable, and reusable automation

frameworks using Cypress and Cucumber.

 Define and implement test automation strategies, standards, and best practices

across projects.

 Perform end-to-end automation for web and API testing, ensuring

comprehensive test coverage.

 Collaborate closely with developers, product owners, and business analysts to

define acceptance criteria and refine testing scope.

 Conduct code reviews, perform root cause analysis, and ensure timely defect

resolution.

 Integrate automation frameworks with CI/CD pipelines (Jenkins, GitLab, Azure

DevOps, etc.) to enable continuous testing.

 Evaluate and recommend new tools, frameworks, and technologies to improve

automation efficiency.

 Mentor and guide junior QA engineers, fostering a culture of quality and

continuous learning.

 Prepare accurate testing estimates, risk assessments, and provide regular status

reports to stakeholders.

Required Skills & Competencies

 Strong hands-on experience in Cypress and Cucumber (BDD approach).

 Solid understanding of JavaScript/TypeScript and test design principles.

 Experience in API automation using Postman, RestAssured, or similar tools.

 Working knowledge of Selenium WebDriver, TestNG, or Playwright is an added

advantage.

 Proficiency in CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps.

 Experience with version control systems (Git, Bitbucket).

 Familiarity with test management tools like JIRA, Zephyr, or HP ALM.

 Strong understanding of STLC, Agile/Scrum, and DevOps practices.

 Excellent analytical, debugging, and problem-solving skills.

 Effective communication and collaboration skills, with the ability to lead

technical discussions.

Job Title: Java Engineering Manager/Lead

Experience range:- 10 + Years

Location:- Pune / Mumbai

Knowledge and Skills:

• Strong proficiency in Core Java, Spring Boot.
• Experience with RESTful APIs, microservices, and multithreading.
• Solid understanding of RDBMS (MySQL/PostgreSQL).
• Exposure to cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Familiarity with CI/CD tools like Jenkins, GitLab, or GitHub Actions.
• Background in Fintech, particularly Digital Lending, Supply Chain Finance, or Banking products.
• Experience working in agile/scrum environments.
• At least 3 years of experience leading/managing a team of Java developers.

Key Responsibilities:

• Lead and mentor a team of Java developers, ensuring technical excellence and timely delivery.
• Actively participate in coding, code reviews, architecture decisions, and system design.
• Collaborate with cross-functional teams including Product Managers, QA, and DevOps.
• Maintain a strong hands-on presence in backend Java development and microservices architecture.
• Own the end-to-end lifecycle of features from requirement to deployment and post-release support

Profile- Java Developer

Experience– 4 to 7 Years

Skills Required - Java, Spring Boot, Hibernate, Microservices, Design Patter, JUnit, Mockito

Roles & Responsibilities -

• Experience in Java, J2EE, and Java 8 Features
• Experience in Java frameworks such as Spring, Hibernate.
• Experience in Microservices Architecture.
• Expertise in designing and implementing RESTful APIs.
• Familiarity with build tools such as Ant, Maven, and Gradle
• Proficient understanding of code versioning tools, such as Git
• Familiarity with Agile methodologies and Scrum framework.
• Sound knowledge of Oops programming
• Basic knowledge of any cloud and CI/CD Tools

Generic Job Description for your easy reference:

• Manages day-to-day relations with the media, to include handling media queries, media interviews, and press conferences, preparing news releases and media kits, and promoting story lines; serves as the spokesperson on highly sensitive, complex or emergency situations.
• Provides direct and proactive advice, consultation, and assistance to the Head, public information matters, to include providing direct assistance in researching, providing information and developing messages.
• Cultivates and maintains knowledge of and relationships with key news media at local, state and national levels.
• Responds to and follows through on requests for information from the media and the public, determining appropriate, accurate response and appropriate university contacts for response; collaborates with the Custodian of Public Records to respond to requests for information in compliance with the Inspection of Public Records Act.
• Plans and disseminates internal and external communication of information through various media that is designed to keep public informed of accomplishments or points of view.
• Writes, edits, reviews and assures appropriate distribution of communication/public relations materials that have a wide impact including news releases, articles, speeches, on-line information services, and broadcast scripts; may oversee production and publication of communication/public relations materials and related communication.
• Gather, write, edit, coordinate and upload information for/to the web site; may assist with the design of consistent methodologies for the development of internet/intranet and new emerging technological communication resources.
• Leads or guides the work of a collaborative communication team as appropriate.
• Performs miscellaneous job-related duties as assigned.

Functional: Manual Functional Testing of Web and Mobile Applications, Writing Test Cases, Regression Testing, Data Verification, GIT & JIRA, Basic Automation Testing,
Testing feeds - Understanding of JSON and XML structures, Testing tools like Postman, Swagger & Charles Proxy, Browser Development Tools,GIT & JIRA.

Position description: 2+ years of hands on experience in testing.

Primary Responsibilities:

• To work closely with software developers and product planners to understand more about what the product is for, its key features and the intended audience
• Required to carry out a mix of key functional and non-functional tests such as Sanity, Regression, Load, Security and Deployment
• Required to plan test cases in consultation with the stake holders
• Required to document all bugs and findings of these tests and ensuring they are addressed

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

• Implement defined user interfaces and experiences based on technical specifications
• Reviews and develops requirements, generate designs, provides rough order of magnitude estimates, implements, and performs unit testing
• Collaborate with our team of educational application designers, graphic artists, backend systems engineers, QA, and operational teams to ensure the timely delivery of high-value educational software products
• Demonstrates strong communication and interpersonal skills to negotiate different perspectives and goals
• Holds themselves to a high standard of quality and works with the broader team to ensure that the products meet those standards
• Works independently on multiple projects at one time, balancing needs, and deadlines
• Troubleshoot problems of a complex nature
• Supports systems that he/she has, and has not implemented
• Keeps informed of technical advances. Proposes changes based on newer technology

Required Skills and Abilities:

• Minimum of four years of software engineering experience
• Minimum of three years of software engineering experience building multi-tier enterprise applications
• Demonstrated track record of designing, developing, and delivering single page, web-based applications based on Angular.io or other similar JS libraries
• Bachelor’s degree in a technical discipline or relevant work experience
• Experience with CI/CD tools like Jenkins, Git, and Nexus
• Excellent interpersonal and communication skills

Senior Dotnet Developer

About the Company:

TransformHub is a An ISO 27001 certified Company adhering to a Gold standard in Information Security. It is multi-award-winning Global Digital Solutions company providing a full suite of digital transformation & product engineering services to enterprises, product companies & new-age start-ups. We have our presence in Singapore, USA, Canada, Middle East, UK and India. Our mission is to become a preferred partner to enterprises for growth and innovation in the digital age. TransformHub combines Strategy, Experience, and Technology at every stage of the engagement model to build human-centered digital platforms & channels. Our expertise lies around the 6 building blocks for Digitization - Product Engineering, Mobility, Enterprise Integrations, Data & Analytics, Cloud & DevOps, Intelligent Automation. With a large and ever-growing team of digitally ready consultants, the company helps its clients to grow and stay ahead of their competition. TransformHub has been featured into leading magazines like IndustryWired and CIOReview as Top 10 Digital Transformation Providers.

Responsibilities 

• Develop new applications or make enhancements to existing applications. 
• Analyze user requests and assist with design activities. 
• Collaborate with Client and translate business requirements into well-designed technical solutions. 
• Develop components based on business and/or application requirements. 
• Manage and assist with the completion of specific projects. This includes the development of web applications and web services. 
• Support applications and provide upgrades and maintenance as needed. 
• Assist software personnel in handling project related work and other requirements 
• Create and maintain documentation for application coding and project development. 
   

   Requirements  

• Familiarity with the .NET framework, C#, SQL Server database and design/architectural patterns 
• 5+ years of experience in .NET Technology Stack 
• Experience in designing databases with Microsoft SQL Server and building Web APIs 
• Excellent troubleshooting and communication skills 
• Experience working in an Agile environment (e.g. Scrum, Kanban) required. 
• Good knowledge of modern software design principles, concepts, and practices.