Business Development Executive

About Us

At Codemonk, we are a Product Engineering and AI Studio focused on building scalable digital products and intelligent solutions for startups and global enterprises. We partner with organizations across industries to deliver end-to-end technology services in product development, AI/ML, and engineering.

Alongside our core services, we also operate a tech-hiring acceleration platform powered by a data-driven vetting process. Through this platform, we help companies hire faster by delivering skill-aligned, pre-screened, and interview-ready talent, enabling smarter and more efficient hiring decisions.

Role Overview

We are looking for enthusiastic and driven BBA/MBA students who are interested in building a career in Sales and Business Development. As a Sales Intern, you will gain hands-on exposure to lead generation, client outreach, market research, and sales coordination while working in a fast-paced tech hiring environment.

Key Responsibilities (KRAs)

• Identify and research potential clients across startups and enterprise companies
• Assist in LinkedIn outreach, cold emails, and follow-ups with prospective clients.
• Maintain CRM records and track leads, follow-ups, and business opportunities.
• Analyze hiring trends, target industries, and competitor activities.
• Support in scheduling meetings, follow-ups, and communication with potential clients.
• Assist in preparing presentations, pitch decks, and sales-related reports.
• Work closely with recruitment and delivery teams to align client requirements and hiring needs.

Skills & Qualifications

• Pursuing BBA/MBA with specialization in Sales, Marketing, HR, or Business Development
• Strong communication and interpersonal skills
• Basic understanding of sales and client engagement
• Familiarity with LinkedIn and MS Office tools
• Self-motivated and eager to learn in a fast-paced environment

Benefits

• Hands-on exposure to tech hiring and B2B sales
• Opportunity to work with startups and enterprise clients
• Mentorship from experienced professionals
• Fast learning environment with practical exposure
• Potential full-time opportunity based on performance

Location: HSR Layout, Bangalore; Duration: 6 Months; Stipend: ₹15,000

About CombineHealth

CombineHealth builds AI employees for healthcare revenue cycle management — agents that automate medical coding, billing, eligibility checks, denial management, and appeals for hospitals and physician groups across the US. Our platform runs in production at 97%+ coding accuracy across live customers, integrated with Epic, Cerner, athenahealth, and other major EHRs.

Before You Apply — Read This First

4 days/week in our HSR Layout, Bangalore office. Remote or fully-hybrid-light setups won't work for this team.

Regular overlap with US business hours. Our customers, most of our leadership, and key stakeholders are US-based. You'll need flexibility for calls and collaboration that land in US morning/afternoon (India evening/night) on a recurring basis, not occasionally.

If either of these is a dealbreaker, save yourself and us the time — this isn't the role.

What You'll Actually Do

This is an agent-engineering role. Our systems are LLM-based agents, and the hard part isn't training models — it's making autonomous, multi-step systems reliable and auditable on regulated, high-stakes data. You'll build the agents and own getting them into production reliably. Roughly:

• Build AI agents that read unstructured clinical and claims documentation and produce structured, auditable outputs — codes, claim decisions, denial root causes, appeal drafts
• Design the agent architecture: multi-step orchestration, tool/function calling, retrieval, and context engineering — plus the prompt and evaluation loop that makes it reliable, not just good in a demo
• Build eval harnesses and regression suites with hard accuracy bars. "The eval moved" is the unit of progress here — if you can't measure whether a change helped, it didn't happen
• Own reliability and observability in production: tracing, logging, latency, cost, failure handling — and yes, the pager when your agent breaks at 11pm US time
• Design confidence-threshold and human-in-the-loop review systems — this is regulated, high-stakes data; "mostly right" isn't good enough, and every decision needs a traceable rationale
• Work directly with product and RCM domain experts to translate messy real-world payer behavior into agent requirements
• Own your systems end-to-end: if it breaks in production, you're the one who gets paged, not someone else

What We Need

• 5+ years shipping production software, with real depth building LLM-based systems — agents, RAG, structured extraction. Production systems with real users and real data, not POCs or research. Tenure in classical ML or CV is not what we're screening for.
• Strong engineering fundamentals. You write production-grade Python, not notebooks. You design systems, handle failure paths, and care about latency and cost.
• Fluency in the LLM application stack: prompt and context engineering, tool/function calling, retrieval, and — most important — eval-driven development. You know how to measure whether a change actually improved the system.
• Comfortable owning your system in production end-to-end: deployment, observability, tracing, debugging live issues, cloud (AWS/GCP/Azure). We're not expecting a dedicated infra specialist, but you own your agent in production — you don't throw it over a wall.
• Experience with unstructured/messy real-world text where the output has to be accurate and explainable. Healthcare is a bonus, not a requirement — legal, financial services, insurance, or other high-stakes-accuracy domains count.
• Demonstrated ability to work independently and make judgment calls. We will not micromanage you, and we need people who don't need it.
• Comfortable in a fast-moving startup environment: ambiguity, shifting priorities, and building things that don't have a textbook answer yet.
• Degree from a Tier-1 engineering institute (IIT/IISc or equivalent) is a plus, but we care far more about what you've shipped than where you studied

Nice to Have (Not Required)

• Exposure to healthcare claims, medical coding (CPT/ICD-10/HCPCS), or RCM workflows
• Experience in a regulated data environment (HIPAA, SOC 2, or similar)
• Fine-tuning, distillation, or building smaller task-specific models where a general LLM is too slow or expensive

What Success Looks Like in 6 Months

• You own at least one production model/agent end-to-end — from data to deployment to monitoring
• You've meaningfully improved an accuracy, latency, or automation-rate metric on a live customer workflow
• You can independently debug a production issue in your system without pulling in a senior engineer to hold your hand

How to Apply

Please click on the link and fill in the details: https://forms.gle/sM2yRHGzxxWH4kVG7 

Strong Senior Solutions Engineer Profile

Mandatory (Experience 1) – Must have 1+ years of relevant experience in pre-sales solution engineering in a Supply Chain / Sourcing / Operations domain environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Company) - B2B SaaS in Logistic Tech, Supply Chain Tech, Operations Tech, Retail Tech, ERP etc

Mandatory (Education): MBA + BE/B.Tech background required.

We are looking for Developers, Technical Leads and Architects for SailPoint IDN & IIQ Platform. As a Security professional you will be responsible for defining requirements, designing & building security components, & testing SailPoint IDN & IIQ Platform.

Roles & Responsibilities:

1. Configuration, customization, and design SailPoint. 

2. Experience in virtual appliance (VA) concepts, Identity Profiles, cloud rules, 

3. Transformation rule, migration, and deployments. 

4. Ability to Setup, Troubleshoot Configure SailPoint integration with different systems. 

5. Able to quickly onboard application and migrating users. 

6. Ability to build java bean shell, workflow, JML, custom rules. 

7. Liaison with teams on delivery, helping them on issue technical issue, bugs fixing and enhancements

Professional & Technical Skills:

1. Should have the ability to understand customer requirements. 

2. knowledge on Integrating various platforms with SailPoint, such as Active Directory, HR apps, SAP Systems, Workday, AD, Azure O365, JDBC and Other cloud applications. 

3. Implementation knowledge on Access request customization. 

4. Hands on experience in Customization of Quicklink, User LCM, Certification, Custom workflows, forms, Rules, SailPoint IIQ API/ REST API etc. 

5. Implementation experience in Certification, Custom reports Auditing. 

6. Strong JAVA/J2EE Development Knowledge 

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

About PoshVine: 

PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India. 

Frontend at PoshVine:

We are building super-slick, easy-to-use rewards and loyalty experiences inbuilt in banking and payment journeys. The frontend team at PoshVine strives to build solid frontend foundations, infrastructure and top-notch experiences.

We are looking for passionate, collaborative, and empathetic Frontend Developers (team-leads and individual contributors) to join us, help create outstanding user experiences leading to high customer delight and help build the future of payment-linked loyalty and engagement. You can expect:

• Freedom to evaluate and introduce new tools, libraries and coding standards.
• Work on developer productivity and platform tooling.
• Evangelise tech and share knowledge in internal and external forums.
• Contribute to Product and Design ideas and implement them like it’s your own product. 

Roles & Responsibilities: 

1. Architect and implement various engineering initiatives like tooling, config driven systems, common libraries, etc.
2. Collaborate with senior leaders of the company, the engineering team and designers, and take end-to-end ownership of the frontend development charter and initiatives. 
3. Proficiency with Javascript fundamentals, Object oriented programming and Web concepts.
4. Proficiency with AngularJS, or any other frontend framework.
5. Develop frontend application features of PoshVine's enterprise dashboards to make them more modular and consumer-facing bank / fintech app integrations more delightful.. 
6. Can work independently and go from zero to production in weeks.
7. Collaborate the workflow with back-end developers and UX designers to connect web applications to backend services with RESTful APIs. Write functional requirement documents and guides.

You’ll be a good fit if: 

1. You’re awesome at JavaScript. We prefer people who are strong in web concepts and fundamentals, and are open to learning any framework/library.
2. You have the ability to build features from scratch which are modular and scalable, and can deliver it end-to-end.
3. You have demonstrated experience in creating front end applications using Angular and/or React, HTML5, CSS3, Jquery, Bootstrap, Backbone.js, Semantic UI, Postgres, etc. Our current platforms are mostly Angular 8+ in frontend and Ruby on Rails / PostgreSQL / MongoDB on backend. 
4. You are comfortable working on CI/CD toolchain, Kubernetes, etc.
5. You are willing to explore new frameworks and languages while bringing in expertise and customer-centric usability best practices.