Business Development Executive

Job description

Company: iCloudEMS

Location: [Work From Home / Remote]

Experience: 4–8 Years

Employment Type: Full-time

Job Summary

iCloudEMS is looking for a highly skilled PHP Backend Developer with strong experience in web application development and hands-on expertise in React Native for mobile applications. The ideal candidate will be responsible for developing scalable backend systems, integrating APIs, and collaborating closely with frontend and mobile teams to deliver high-quality education management solutions.

Key Responsibilities

• Design, develop, and maintain PHP-based backend web applications
• Build and manage RESTful APIs for web and mobile applications
• Integrate backend services with React Native mobile applications
• Optimize application performance, security, and scalability
• Work with databases (MySQL/PostgreSQL) for data modeling and query optimization
• Implement authentication, authorization, and role-based access controls
• Collaborate with UI/UX designers, frontend developers, and QA teams
• Troubleshoot, debug, and enhance existing applications
• Follow coding standards, best practices, and documentation guidelines

Required Skills & Qualifications

• Strong expertise in Core PHP / Laravel / CodeIgniter
• Solid understanding of backend architecture and MVC frameworks
• Hands-on experience in React Native (Android & iOS)
• Experience with REST APIs, JSON, and third-party API integrations
• Proficiency in MySQL and complex SQL queries
• Knowledge of server-side security (JWT, OAuth, data protection)
• Familiarity with Git / GitHub / Bitbucket
• Experience with payment gateways, notifications, and background jobs
• Understanding of web hosting, deployment, and server management (Linux)

Good to Have

• Experience in education domain / ERP / CRM/LMS/HRMS/Inventory/ EMS platforms
• Knowledge of Node.js or other backend technologies
• Exposure to cloud services (AWS, Azure, etc.)
• Experience with CI/CD pipelines
• Basic understanding of UI/UX principles

Why Join iCloudEMS?

• Opportunity to work on scalable education management systems
• Collaborative and growth-oriented work environment
• Exposure to modern technologies and enterprise-level projects
• Competitive salary and performance-based growth

Job Title : IBM Sterling Integrator Developer

Experience : 3 to 5 Years

Locations : Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, Pune

Employment Type : Full-Time

Job Description :

We are looking for a skilled IBM Sterling Integrator Developer with 3–5 years of experience to join our team across multiple locations.

The ideal candidate should have strong expertise in IBM Sterling and integration, along with scripting and database proficiency.

Key Responsibilities :

• Develop, configure, and maintain IBM Sterling Integrator solutions.
• Design and implement integration solutions using IBM Sterling.
• Collaborate with cross-functional teams to gather requirements and provide solutions.
• Work with custom languages and scripting to enhance and automate integration processes.
• Ensure optimal performance and security of integration systems.

Must-Have Skills :

• Hands-on experience with IBM Sterling Integrator and associated integration tools.
• Proficiency in at least one custom scripting language.
• Strong command over Shell scripting, Python, and SQL (mandatory).
• Good understanding of EDI standards and protocols is a plus.

Interview Process :

• 2 Rounds of Technical Interviews.

Additional Information :

• Open to candidates from Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, and Pune.

Job title: DLP Engineer

Work Location- Delhi

Experience- 2+ Years

Mandatory Requirements:

1- 2 years experience installing Forcepoint Cososys or Netskope.

2- Should have own conveyance.

Job Description:

· Deploy and configure DLP solutions such as Forcepoint, CoSoSys, or Netskope across endpoints, networks, and cloud environments.

· Customize DLP policies and rules to address organizational data security needs.

· Continuously monitor data flow and detect unauthorized access or data exfiltration attempts.

· Analyze DLP alerts and logs to identify potential threats and escalate as necessary.

· Develop, implement, and manage DLP policies to prevent data breaches and leaks.

· Integrate DLP solutions with other security tools, including SIEM.

· Provide technical support for DLP tools and resolve related issues promptly.

· Stay updated with the latest trends and advancements in DLP technologies, particularly Forcepoint, CoSoSys, and Netskope.

Working Days: 6 days working, Monday to Saturday (3rd Saturday off)

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Job Summary

The Software Test

Engineer will work closely with members of research and development to assure that ERP products

developed meet defined high standards for quality.

The candidate will be involved throughout the development lifecycle with particular responsibility in the quality assurance

of software development

The candidate should be highly motivated, goal-oriented, have good communication skills and must have knowledge on

software testing and tools

Essential Duties & Responsibilities

Primary responsibilities include:

 Analyze the requirement and create test cases.

 Execute test cases and log/verify software defects

 Follow test process and standards defined within QA

 Demonstrate knowledge of quality assurance processes and methodology.

Qualification

 Master/ Bachelor's degree in Engineering, Computer Science, or Information Technology

 Software testing course – preferably ISTQB certified

Other Requirements:

Other Desired Experience and Skills:

CERTIFICATIONS (IF REQUIRED): ISTQB (ADDED ADVANTAGE)

 Appreciation for and a basic understanding of all quality disciplines and methodologies.

 Excellent work ethic and initiative. Self-motivated with demonstrated ability to deliver high-value products in a team

environment.

 Excellent verbal and written communication skills.

 Knowledge of Microsoft Front & Back Office applications.

 Knowledge of relational database concepts and technologies.