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Sales and Operations
Sales and Operations
iDreamCareercom's logo

Sales and Operations

mehak Garg's profile picture
Posted by mehak Garg
1 - 10 yrs
₹6L - ₹12L / yr
Delhi
Skills
Sales
Sales management
SaaS
Client Management
Sales and operations planning
Business operations
Sales strategy

Interested Candidates can apply on below link : https://idreamcareer.keka.com/careers/jobdetails/79881


We are looking for a dynamic and driven Sales & Operations Manager to lead both pre- and post-sales processes for our Counselling as a Service (CaaS) business line. This role is pivotal in ensuring seamless coordination between clients, internal teams, and our career counselors' community. You will act as the bridge between sales execution, operational delivery, and client success.


Key Responsibilities


🔹 CaaS Sales (Pre-Sales & Closures):

• Drive end-to-end sales cycles – from client engagement, need identification, proposal creation to closure

• Collaborate with the Business Development team to convert qualified leads into long-term partnerships

• Understand client objectives and map offerings to deliver tailored career guidance solutions


🔹 CaaS Post-Sales Operations:

• Lead client onboarding and post-sales documentation

• Coordinate deployment of career guidance product for individual counsellors

• Monitor program delivery, timelines, and quality of service


🔹 Tech & Cross-functional Liaison:

• Coordinate with the tech team for deployment, issue resolution, and feature feedback

• Act as the SPOC between client expectations and internal teams (content, tech, counselor engagement)


🔹 Counselor Engagement:

• Work closely with the Community Manager to onboard, brief, and align counselors for specific client engagements

• Track counselor performance, share feedback loops, and build a culture of responsiveness.


What We’re Looking For


• 2-4 years of experience in B2B/B2C Sales and Operations roles, preferably in edtech or services industries

• Strong project management and multi-stakeholder coordination skills

• Excellent communication and presentation skills

• Ability to work in a fast-paced, outcome-oriented environment

• Experience with CRM tools, Excel/Sheets, and basic tech ticketing systems



Nice to Have


• Exposure to career guidance, education, or school/college ecosystem

• Prior experience managing freelance/contractual teams or communities


Why Join Us?


At iDreamCareer, you’ll be part of a mission to democratize career guidance for millions. This role gives you an opportunity to shape the future of career decisions by blending data, technology, and human empathy.

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About iDreamCareercom

Founded :
2012
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

iDreamCareer.com (iDC) is a leading EdTech venture in India that provides full-stack career and college guidance to high school and undergrad college students. It offers reliable and validated psychometric assessment tools, personalized counseling, and 1047 hours of content on careers, colleges, exams, and scholarships. iDC has partnered with 16 state governments, corporate CSRs, and works extensively as a technical partner of UNICEF, India. It recently raised Rs. 12.5 Crore equity capital from top impact VCs across India, Europe, and the US.
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