Enterprise - Account Executive
at Knowmax
2 - 4 yrs
₹15L - ₹20L / yr
Gurugram, Delhi, Noida, Ghaziabad, Faridabad, Bengaluru (Bangalore), Mumbai
Skills
SaaS
Sales management
Client Management
Stakeholder management
Lead Generation
Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.
We’re industry agnostic and have significant global exposure.
As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.
The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.
What You’ll Do:
- Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
- Gain access and establish relationships with key executives, C-level leaders and decision makers.
- Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
- Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
- Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
- Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
- Prospect into your assigned accounts to discover and develop opportunities.
- Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
- You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
- Own a revenue quota basis your region, also being able to build your own pipeline through your own network.
- Requirements:
- True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
- Able to excel in a fast-paced work environment without direct daily supervision.
- Excellent interpersonal, communications, presentation, and organizational skills.
- Strong aptitude and problem-solving skill.
- Documented success selling to multiple levels of decision makers in large accounts.
- Willing to travel throughout the assigned region
- Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
- An existing network of customer contacts & partners within the enterprise contact center market is a plus.
- Bachelor’s degree from accredited college or university is preferred.
Read more
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About Knowmax
Founded :
2019
Type :
Product
Size :
20-100
Stage :
Bootstrapped
About
Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management.
Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort.
With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens.
Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you.
To learn more about us, visit Knowmax.ai or contact [email protected] for any queries.
Read more
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