21+ Client Management Jobs in Pune | Client Management Job openings in Pune

Key Responsibilities:

1. Digital Marketing Strategy:

• Develop comprehensive digital marketing strategies tailored to each restaurant client's needs and objectives.
• Analyse market trends, customer behavior, and competitor activity to inform strategy development.

1. Campaign Management:

• Plan, execute, and optimize multi-channel digital marketing campaigns (e.g., SEO, SEM, social media, email marketing, content marketing).
• Monitor and report on campaign performance, making data-driven decisions to improve results.

1. Content Creation:

• Oversee creating engaging and relevant content for various digital platforms, including websites, blogs, social media, and email newsletters.
• Collaborate with designers, copywriters, and other team members to produce high-quality marketing materials.

1. Social Media Management:

• Manage and grow social media accounts for multiple restaurant clients, ensuring consistent brand messaging and high engagement.
• Monitor social media trends and adjust strategies accordingly.

1. SEO & SEM:

• Implement and manage SEO strategies to improve organic search rankings and drive website traffic.
• Plan and execute paid search campaigns (Google Ads, Bing Ads) to achieve targeted ROI.

1. Analytics & Reporting:

• Utilise analytics tools (e.g., Google Analytics, social media analytics) to track and measure the effectiveness of digital marketing efforts.
• Provide regular reports and insights to clients and internal stakeholders, highlighting key performance metrics and areas for improvement.

1. Client Management:

• Build and maintain strong relationships with restaurant clients, understanding their unique needs and delivering exceptional service.
• Present campaign results, insights, and recommendations to clients clearly and compellingly.

1. Team Leadership:

• Mentor and guide junior digital marketing team members, fostering a collaborative, high-performance work environment.
• Stay updated on industry best practices and emerging trends to continuously improve the team’s capabilities.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.
• Minimum of 5 years of experience in digital marketing, preferably within the restaurant or hospitality industry.
• Proven track record of successfully managing and optimising digital marketing campaigns across various channels.
• Strong understanding of SEO, SEM, social media, email, and content marketing.
• Proficiency in digital marketing tools and platforms (e.g., Google Analytics, Google Ads, social media management tools).
• Excellent analytical, organisational, and project management skills.
• Exceptional communication and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunity to work for Overseas Clients
• Opportunity to improve & learn new things
• Be part of a dynamic, young, friendly team striving for top quality and a fantastic work culture.
• There is a hell of a lot of stuff to innovate and learn at the same time
• Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
• Other benefits include Provident Fund, Insurance, personal growth opportunities, technology growth opportunities, etc.
• Comprehensive health insurance.
• Opportunities for professional development and career growth.

Job description

Hiring freshers - 2 years of Experience

for Customer Success Executive

As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & Responsibilities

● Serve as customers' primary technical point of contact, offering expert guidance and support through phone calls, email, and chat.

● Collaborate with clients to understand their unique requirements and goals

● Assist with the setup, configuration, and onboarding of customers on the platform

● Provide quick solutions or workarounds to client queries

● Coordinate with the technology team for possible issues/enhancements/feature requests

● Provide technical training and support resources to ensure customers can maximize the value of our software.

● Proactively identify opportunities to optimize and enhance customer workflows using our product.

● Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.

● Maintain a deep understanding of our product, including new features and updates.

● Document and maintain training documents and material for customer training purposes. Preferred candidate profile

● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.

● Fresher or 1-2 years experience in technical customer support / SaaS product support

● Strong technical background with the ability to understand and troubleshoot complex technical issues.

● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.

● Empathetic and customer-focused approach, always ensuring customer success is the top priority.

● Strong problem-solving and critical-thinking abilities.

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, seeks smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting, and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

As a Customer Success Execute at Abmiro, you'll play an important role in driving the success of our clients who are using our SaaS product (Rekart). 

You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to fully utilize the capabilities of our software. 

Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & responsibilities

• Serve as the primary technical point of contact for customers, offering expert guidance and support through phone calls, email and chat.
• Collaborate with clients to understand their unique requirements and goals
• Assist with the setup, configuration and onboarding of customers on the platform
• Provide quick solutions or workarounds to client queries
• Coordinate with the technology team for possible issues/enhancements/feature requests
• Provide technical training and support resources to ensure customers can maximize the value of our software.
• Proactively identify opportunities to optimize and enhance customer workflows using our product.
• Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.
• Maintain a deep understanding of our product, including new features and updates.
• Work in shifts to ensure 24/7 technical support coverage for our global customer base.
• Document and maintain training documents and material for customer training purposes.

Preferred candidate profile

• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.
• Experience in technical customer support or a related role in the SaaS product company for 1-3 years
• Strong technical background with the ability to understand and troubleshoot complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to convey technical concepts in a clear and understandable manner.
• Empathetic and customer-focused approach, always ensuring customer success is the top priority.
• Strong problem-solving and critical-thinking abilities.

Perks and Benefits 

• Provident fund 
• Health Insurance. 
• Hell lot of stuff to innovate and learn at the same time 
• Be part of a dynamic young and friendly team that strives for top quality 
• A fantastic work culture 
• Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.

Qualifications:

• Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
• Strong understanding of branding principles, design, and marketing strategies.
• Excellent communication and presentation skills.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to build and maintain strong client relationships.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

If interested kindly share your updated resume at 82008 31681

Qualifications:

• Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
• Strong understanding of branding principles, design, and marketing strategies.
• Excellent communication and presentation skills.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to build and maintain strong client relationships.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

BUSINESS DEVELOPMENT EXECUTIVE

About Us

Brevistay is the fastest growing hourly hotel brand in India. It is a marketplace to connect hoteliers with customers with the USP of anytime check-in and check-out preferably in slots of 3,6 and 12 hours. Started in 2016, Brevistay has grown in more than 70 cities and onboarded 4000+hotels.

Brevistay is leader in short stay segment and breaking the pre-existing and centuries-old pattern of noon check-in and 11 am check-out system and creating a new way of conducting business. At Brevistay you get quality stays, affordable rates, amazing offers, flexibilities such as book now pay later, instant hotel booking confirmations, faster refunds, free cancellations, and a 24x7 available Customer Support team to answer booking or travel related queries. All these give our guests the freedom to book a hotel first and plan their travel next.

About the Role

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Responsibilities:

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients by signing up hotel partners across the region for the brevistay portal.
• Responsible for building and sustaining relationships with the partner hotels.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Skills Required:

• Degree in marketing, business administration, or similar.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are highly goal driven and work well in fast paced environment
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Emboldened by challenges.

Perks:

1. Work from Home for other cities except NCR cities (Mandatory to visit field)
2. Medical Insurances
3. Learning and Development
4. Travel Allowances
5. Potential Individual Earning Opportunities

#What we believe in

• Commitment
• Integrity
• Ownership
• Reimagine the possible
• Transparency

About the Company:

Our client has created a sustainable livelihood program for urban disadvantaged youth. Fostering agency, workplace competencies, and skills in youth, unleashes social and economic transformation in the communities that the youth come from. The organization runs through a public-private partnership that empowers the Government, Corporates, NGOs, and Citizens to work together toward changing lives. The provision of location and capital expenditure for the organization is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. We are growing at a fast pace in various other cities in India.

Job Details:

Designation: Employment Engagement Manager

Reporting structure: Will be reporting to the Project Manager

Base Location: Pune, Maharashtra

Roles and responsibilities:

1. Develop, strengthen and proactively connect with new employers to increase our youth’s opportunities to secure a sustainable livelihood.

2. Maintain and strengthen current employer engagement activities including employer events, and support the Mentoring Programme and management of the vacancy portal and customer relationship management tool/platform to reflect the needs of our youth and maximize opportunities for employers to engage with our students.

3. Understand the context of youth enrolled in the program in order to inform and identify areas of action and use statistical analysis to improve employer engagement activity.

4. Establish, strengthen, and evaluate effective communication with skilling partners, trainers, mentors, and youth.

5. Working with the Program Head in partnership with central placement cells, and other programs within the organization to establish and evaluate priorities and provision.

6. Be responsible for the effective income generation of the youth above minimum wages.

7. Use expert knowledge, research, creative ideas, and activities to identify new opportunities for collaboration, within industry and across employment sectors, to enhance our delivery of activities to students to support their career planning and development.

8. Undertaking monitoring of progress via regular 1:1 meetings, positive engagement and communication with employers, and tracking the progress of our placed youth.

Eligibility:

● Any Graduate/Post Graduate with 5+ years of experience in the logistics sector, preferably from a corporate sales background.

What are we looking for:

● Excellent verbal and written communication skills and digital comfort.

● Self-motivated with a willingness to take initiative and solve complex problems.

● Ability to thrive in a fast-paced and sometimes high-pressure environment.

● Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce.

● Exceptional articulation skills (written and verbal) to present - ideas, approaches, and solutions.

● Willing to travel.

● Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, & Excel) and Google Docs.

• 4 to 7 years of experience in requirements management, use cases and business flows
• Must have worked on projects using Agile Methodology
• Excellent client interaction skills
• Must be able to work effectively with business users/stakeholders 6. Ability to multitask and work with minimal supervision
• Certified Business Analysis Professional (CBAP) Certification is a plus
• Excellent written and oral communication skills

Job Description

We are looking for a UI UX Designer to join our team.

In this role, you will be entrusted with the art of design

Technical Competency :

● Translating wireframes and experiences into highly-polished visual composites with a user-centered design methodology,

● Building beautiful and engaging user interfaces according to user needs, business requirements and technical constraints,

● Mentoring less experienced designers and improving internal processes.

● Ensure the technical feasibility of UI/UX designs

● Assure that all user input is validated before submitting to back-end

● Collaborate with other team members and stakeholders

● Ability to multitask and work in a fast-paced environment.

Interpersonal skills :

● Must be comfortable working in a team and independently when required.

● Must be disciplined, proactive, and self-motivated

● Needs to have problem-solving and analytical skills

● Good to have previous experience of direct client interaction for project brief and updates

What You Need To Apply:

● Have 5+ years of experience as a UI Designer

● Have outstanding UI portfolio with commercial web or mobile projects,

● Can lead and drive younger UI designers

● Are able to create interactive design and high fidelity prototypes,

● Can share your knowledge and improve internal processes,

● Have a high command of written and spoken English

● Have exceptional communication skills and team-working skills,

● Have a strong social portfolio.

● Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.

● Self-motivated with the ability to work independently or jointly in a self-directed way.

● Proven analytical and problem-solving capabilities

● Keen attention to detail

● Strong work ethic and desire to build industry-leading products

● Proactive instead of reactive

● Looking for ways to improve self and projects

Profile: Business Development Executive / Associate Investment Manager / Investment Manager

Offered CTC: Best In the Market + Lucrative Incentives (Any Fresher Grad can apply/ Immediate Joiner would be preferred)

Location: Pune,Baner

Job Responsibilities :

► Call to arrange meetings with potential customers to generate new business

► Evaluate customers' skills, and needs and build productive long-lasting relationships. Negotiate the terms of an agreement and close deals.

► Challenge any objections to get the customer to buy Business/Revenue generation > Meet personal and team sales targets.

► Call to arrange meetings with potential customers to generate new business

► Evaluate customer's skills, and needs and build productive long-lasting relationships

► Negotiate the terms of an agreement and close deals

► Challenge any objections to get the customer to buy Business/Revenue generation

► Meet personal and team sales targets, > Generate or follow through sales leads

► Generate or follow through sales leads

Skills :

► Strong communication, negotiation and interpersonal

►skills Self-motivated and driven.

Desired Candidate Profile.

➤ An emphatic communicator with a pleasant personality.

► Self-driven, well-groomed, results-oriented professional with a positive outlook.

►Structured and process-oriented.

►Zeal for multitasking.

► Comprehensive towards Facts and Figures.

ANY GRAD CAN APPLY/ IMMEDIATE JOINERS WOULD BE PREFERRED

Why Square Yards?

►Multinational company (Global Approach)

►Performance & Salary review.

►Attractive incentives & mobility across regions (global)

► Fast track growth.

►Good Incentives > Fastest Growing Cross Border Real Estate Platform

➤ Diversified role

► Multiple International Scope through Internal Job promotions

Contact Person:

Cindrella Erick

• The candidate should be confident, able to navigate and convince the decision-makers, performance-oriented, and flexible at work

• Excellent selling skills
• Excellent technical knowledge
• A keen interest in IT issues
• Should have very good presentation skills
• The ability to write reports and proposals
• The capacity to work well on your own or in a team

• Negotiating skills
• The ability to manage your time and plan your day effectively

• Comfortable working in different time zones to connect with our target audience

• Experience working with end-to-end sales from lead generation to lead conversion.

• Leverage LinkedIn’s services to research and reach out to potential clients

• Develop and execute strategies to expand inbound lead/demand generation

RevBoosters is a data-centric, service-based company that helps businesses to harness the power of marketplaces like Amazon, Flipkart to grow their businesses using the concepts of Digital Marketing.

Services to clients are done by using techniques of performance marketing -  PPC.

RevBoosters has a lot of success stories with helping businesses grow in the Indian market and markets in the United States of America.

About the role:

RevBoosters is looking to hire interested and driven candidates with excellent research skills to focus on growing the business by supporting the business development team in increasing the reach of the company to more sellers/business owners/brand owners, partner agencies and CMOs in the Indian and international markets.

Candidate requirements:

• A graduate degree with 0 - 1 years of experience.
• Excellent written and verbal communication skills.
• Curiosity to learn more about digital marketing, e-commerce, marketplaces, retail and other concepts that are closely related to the domain of business operations.
• Highly proficient in researching solutions and business development.
• Excellent problem-solving capabilities.
• Basic knowledge of tools like MS Office, G Suite.
• Candidates aspiring to have a career in business consulting are the best fit for this role.

Job responsibilities:

• Get a thorough understanding of the company, its services, target market and domain of operation.
• Research, research, research and more research of the business opportunities, viable income streams, target market and domain of operation.
• Identify new business opportunities by connecting with potential clients over social media or by the process of cold calling.
• Fill up the sales pipeline by generating a fixed number of leads on a monthly basis.
• Complete targets of setting up calls with the senior business development team and the clients.
• Assist the senior members of the business development team to organize and closing deals with potential clients.
• Develop and improve marketing and sales collaterals that will help the business development team close more deals.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.

What’s in it for the candidates:

• A chance to work with a determined, enthusiastic, fun-loving and creative team that comprises the best minds in the country.
• Exposure to various concepts of digital marketing and in-depth understanding of each concept and its career growth potential.
• A chance to interact with industry leaders, business owners and achievers only to be inspired by each and every story that comes with them.
• A clear shot to prove yourself to be worthy of handling additional responsibilities with accelerated growth promotions.
• A chance to explore international markets that can help set up additional business opportunities.

Roles & Responsibilities:

We are looking for a Client Service Coordinator who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation:

• Manage, confirm and prioritize incoming order inquiries.  Ensure requests are properly understood and executed.
• Set up and launch count inquiries with complex segmentation.

• Communicate status and query results to the internal Data Axle clients
• Fulfill list order rentals.
• Communicate and coordinate with Client Service team for audit documentation and billing.
• Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.

• Technical understanding and thorough attention to the detail of fulfilment processing requirements.
• Problem solving and logical thinking skills.
• Attention to detail and excellent follow through.
• Ability to learn and adapt to changing technologies.
• Ability to work independently or as part of a team.
• Generate reports as requested.

Qualifications:

• Graduation degree or equivalent.
• 1 to 3 years of direct marketing experience.
• Ability to communicate with individuals at all levels in the company in an articulate, professional manner.
• Ability to effectively handle multiple priorities while maintaining integrity of work.
• Excellent customer service and communication skills.
• Knowledge of MS Office and Internet technologies.
• Demonstrated skills in problem resolution.

• Should have strong PR with Builder/Architecture/Interior Designers organizations that undertake luxury projects.
• End to end sales & lead generation for luxury ceiling fans sales
• Outstanding communication & interpersonal abilities
• Commercial awareness
• Prior experience in related field will be an advantage