iDreamCareercom

We are looking for a dynamic Program Associate - Community Management to drive engagement and growth within our counselor and fellow network. The ideal candidate will be responsible for onboarding, training, and managing relationships with career counselors and fellows, ensuring an engaged and high-performing community.

Key Responsibilities:

Expand Fellow Resource Pool: Identify, onboard, and engage high-potential fellows to strengthen our community.

Counselor Onboarding & Retention: Manage end-to-end onboarding and retention strategies for counselors, ensuring high satisfaction and engagement.

Counselor Learning & Training: Organize training programs, workshops, and knowledge-sharing sessions to enhance counselor effectiveness.

Relationship Building & Management: Foster strong relationships with counselors and fellows, addressing concerns and ensuring continuous engagement.

Requirements:

2-5 years of experience in community management, program coordination, or stakeholder engagement.

Strong communication, relationship management, and problem-solving skills.

Experience in edtech, career counseling, or related fields is a plus.

This is a unique opportunity to work directly with the Founder’s Office at iDreamCareer. As a part of Founder's Office , you will get a front-row seat to how a mission-driven organization operates and scales. You'll contribute to key initiatives and support high-priority tasks across functions. We're looking for someone who’s organized, curious, and ready to take ownership.

Key Responsibilities:

• Provide direct support to the Founder's office on daily operations and key projects.
• Assist in tracking key business metrics and preparing reports and presentations for the leadership team.
• Help coordinate projects across different departments, ensuring smooth communication and timely execution of tasks.
• Manage documentation and handle scheduling for important internal and external meetings.
• Conduct foundational research on assigned topics to support ongoing projects.
• Handle special projects and ad-hoc tasks as they arise within the Founder's office.

Qualifications:

• 0-4 year of relevant work experience
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• A strong sense of ownership and a proactive, "can-do" attitude.

Probation - 6 months

Preferred Skills:

• Passion for Impact: A genuine love for the education industry and a strong alignment with our mission to empower students to build better futures.
• First-Principles Thinking: The ability to break down complex problems into their core elements and reason up from there. We value clear, structured thought.
• Data-Driven Communication: High proficiency in using MS Excel for analysis and problem-solving, coupled with the ability to create clear, concise presentations (PowerPoint, Google Slides).
• AI Proficiency: Familiar with leveraging AI tools (e.g., ChatGPT) for research, drafting, and task efficiency.
• Comfortable using AI tools (like ChatGPT), spreadsheets, slides, and productivity software
• Grit & Adaptability: Resilience in the face of challenges and the ability to thrive in a fast-paced, dynamic environment.
• Intellectual Curiosity: A genuine desire to learn rapidly across different business functions.

At iDreamCareer, we’re on a mission to democratize career guidance for millions of young learners across India and beyond. Technology is at the heart of this mission — and we’re looking for an Engineering Manager who thrives in high-ownership environments, thinks with an enterprising mindset, and gets excited about solving problems that genuinely change lives.

This is not just a management role. It’s a chance to shape the product, scale the platform, influence the engineering culture, and lead a team that builds with heart and hustle.

As an Director-Engineering here, you will:

• Lead a talented team of engineers while remaining hands-on with architecture and development.
• Champion the use of AI/ML, LLM-driven features, and intelligent systems to elevate learner experience.
• Inspire a culture of high performance, clear thinking, and thoughtful engineering.
• Partner closely with product, design, and content teams to deliver delightful, meaningful user experiences.
• Bring structure, clarity, and energy to complex problem-solving.
• This role is ideal for someone who loves building, mentoring, scaling, and thinking several steps ahead.

Key Responsibilities

Technical Leadership & Ownership

• Lead end-to-end development across backend, frontend, architecture, and infrastructure in partnership with product and design teams.
• Stay hands-on with the MERN stack, Python, and AI/ML technologies, while guiding and coaching a high-performance engineering team.
• Architect, develop, and maintain distributed microservices, event-driven systems, and robust APIs on AWS.

AI/ML Engineering

• Build and deploy AI-powered features, leveraging LLMs, RAG pipelines, embeddings, vector databases, and model evaluation frameworks.
• Drive prompt engineering, retrieval optimization, and continuous refinement of AI system performance.
• Champion the adoption of modern AI coding tools and emerging AI platforms to boost team productivity.

Cloud, Data, DevOps & Scaling

• Own deployments and auto-scaling on AWS (ECS, Lambda, CloudFront, SQS, SES, ELB, S3).
• Build and optimize real-time and batch data pipelines using BigQuery and other analytics tools.
• Implement CI/CD pipelines for Dockerized applications, ensuring strong observability through Prometheus, Loki, Grafana, CloudWatch.
• Enforce best practices around security, code quality, testing, and system performance.

Collaboration & Delivery Excellence

• Partner closely with product managers, designers, and QA to deliver features with clarity, speed, and reliability.
• Drive agile rituals, ensure engineering predictability, and foster a culture of ownership, innovation, and continuous improvement

Required Skills & Experience

• 8-15 years of experience in full-stack or backend engineering with at least 5+ years leading engineering teams.
• Strong hands-on expertise in the MERN stack and modern JavaScript/TypeScript ecosystems.
• 5+ years building and scaling production-grade applications and distributed systems.
• 2+ years building and deploying AI/ML products — including training, tuning, integrating, and monitoring AI models in production.
• Practical experience with SQL, NoSQL, vector databases, embeddings, and production-grade RAG systems.
• Strong understanding of LLM prompt optimization, evaluation frameworks, and AI-driven system design.
• Hands-on with AI developer tools, automation utilities, and emerging AI productivity platforms.

Preferred Skills

• Familiarity with LLM orchestration frameworks (LangChain, LlamaIndex, etc.) and advanced tool-calling workflows.
• Experience building async workflows, schedulers, background jobs, and offline processing systems.
• Exposure to modern frontend testing frameworks, QA automation, and performance testing.

About iDreamCareer: iDreamCareer is India’s leading EdTech venture, recognized among the world’s top 200 EdTech companies by ASUGSV Summit 2020 and the top 100 EdTech companies in South Asia by Holon IQ 2020. We specialize in working with high school and undergraduate college students through our full-stack career guidance solutions, offering content on careers, colleges, exams, scholarships, psychometric assessment tools, and one-on-one live counseling. For more information, visit our website at iDreamCareer.com.

Description: At iDreamCareer, we strive to create meaningful outcomes for students by guiding them in successfully transitioning from school to the work, higher education or self-employment. 

We are hiring Contract Quality Analysts for the locations listed below in Punjab. 

Locations: Ludhiana

Key Responsibilities:

Observe and assess workshops and counselling sessions as per our quality framework 

Offer regular, structured feedback to counsellors based on evaluations  

Analyse evaluation data and provide regular quality reports to the management

Provide personalized career guidance to students as per our framework

Maintain accurate student records and adhere to privacy standards.

Skills Required:

Proficiency in counseling and group facilitation.

Prior teaching or classroom management experience.

Teachers' training experience (preferred).

Strong communication skills in both English and Punjabi.

Ability to do basic data analysis and prepare insightful reports

Advantages of Joining iDreamCareer:

Opportunity to work on outcome-driven projects impacting thousands of students.

Comprehensive training in iDreamCareer’s 5-step framework for career counseling.

Exposure to a dynamic work environment with significant learning and growth opportunities.

Qualifications:

Bachelor’s degree in a relevant field (e.g., Counseling, Psychology, Education). A Master’s degree is preferred.

Minimum of 1-2 years of experience in career counseling, teaching, or related fields.

Knowledge of career development theories and local labor market trends.

Certification in career counseling or related fields (preferred).

Willingness to travel as required by the role.

Interested Candidates can apply on below link : https://idreamcareer.keka.com/careers/jobdetails/79881

We are looking for a dynamic and driven Sales & Operations Manager to lead both pre- and post-sales processes for our Counselling as a Service (CaaS) business line. This role is pivotal in ensuring seamless coordination between clients, internal teams, and our career counselors' community. You will act as the bridge between sales execution, operational delivery, and client success.

Key Responsibilities

🔹 CaaS Sales (Pre-Sales & Closures):

• Drive end-to-end sales cycles – from client engagement, need identification, proposal creation to closure

• Collaborate with the Business Development team to convert qualified leads into long-term partnerships

• Understand client objectives and map offerings to deliver tailored career guidance solutions

🔹 CaaS Post-Sales Operations:

• Lead client onboarding and post-sales documentation

• Coordinate deployment of career guidance product for individual counsellors

• Monitor program delivery, timelines, and quality of service

🔹 Tech & Cross-functional Liaison:

• Coordinate with the tech team for deployment, issue resolution, and feature feedback

• Act as the SPOC between client expectations and internal teams (content, tech, counselor engagement)

🔹 Counselor Engagement:

• Work closely with the Community Manager to onboard, brief, and align counselors for specific client engagements

• Track counselor performance, share feedback loops, and build a culture of responsiveness.

What We’re Looking For

• 2-4 years of experience in B2B/B2C Sales and Operations roles, preferably in edtech or services industries

• Strong project management and multi-stakeholder coordination skills

• Excellent communication and presentation skills

• Ability to work in a fast-paced, outcome-oriented environment

• Experience with CRM tools, Excel/Sheets, and basic tech ticketing systems

Nice to Have

• Exposure to career guidance, education, or school/college ecosystem

• Prior experience managing freelance/contractual teams or communities

Why Join Us?

At iDreamCareer, you’ll be part of a mission to democratize career guidance for millions. This role gives you an opportunity to shape the future of career decisions by blending data, technology, and human empathy.

Key Responsibilities:

●     Conduct individual counselling sessions with students to evaluate their career aspirations, interests, skills, and strengths.

●     Offer tailored career guidance, resources, and tactics to assist individuals in making well-informed decisions about their professional journeys.

●     Aid students in formulating and executing effective job search plans, encompassing resume construction, cover letter composition, and interview readiness.

●     Administer and interpret career assessments to provide clients with valuable insights into their strengths, personality traits, and suitable career options.

●     Stay current with industry trends, labour market information, and emerging job opportunities to provide informed advice to clients.

●     Visit government schools to deliver career guidance to students and be open to community visits.

●     Develop and conduct workshops, webinars, or seminars on topics related to careers, such as networking, job search strategies, and professional development.

●     Maintain precise and confidential client records, ensuring compliance with applicable privacy regulations.

●     Collaborate with team members and external partners to deliver comprehensive career support services.

●     Possess a solid understanding of the vocational and professional career landscape in Uttar Pradesh.

●     Demonstrate awareness of ground-level career awareness in India.

Qualifications:

●     Bachelor's degree in [relevant fields, e.g., Education, Sociology, Counselling, Psychology, Social Work and Human Resources]  (Master's degree is also preferred).

●     Proficiency in Odia, Hindi and English is a must.

●     Proven experience in career counselling or related roles, with a track record of helping clients achieve their career goals.

●     Strong knowledge of career development theories, job search strategies, and employment trends.

●     Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.

●     Proficiency in using career assessment tools and resources.

●     Familiarity with relevant software and technology, including Microsoft Office Suite and career management platforms.

●     Certification in career counselling or a related field (e.g., National Certified Counselor, Certified Career Development Facilitator) is a plus.

Other details:

·    Work week: Monday to Saturday

·    Work timings: 10 a.m. to 6:30 p.m.

·    Remuneration: INR 15,000/- to INR 25,000/- per month (including a fixed remuneration and a variable bonus at 9:1 ratio along with 10% TDS deduction) + travel allowances as per HR policy.

·    Contract duration: 10 months (with a potential extension of 2 years subject to performance)

·    Legality of employment: Consultant

·    Available joining dates: 1st May 2024 or 15th May 2024

·    Having a laptop is mandatory for this role

We are looking for smart young people who are passionate about engaging with students and parents and ‘ethically’ sell transformational career guidance product to them. All you need is a laptop, internet connection, telephone with good network coverage & a humble attitude to talk to students and parents.

At iDC selling is just not a number. We are an unbiased career guidance company and we truly care for students. This is not going to be a typical sales role but a role where you will find job satisfaction as well!

• Your primary responsibility is to handle incoming and outgoing calls (tele) from students and parents to apprise them about iDreamCareer products.
• To manage 40-50 students/parents call per day
• Complete management and updating details in CRM (Leadsquare)
• Pitch iDC’s Product with lot of passion and enthusiasm
• Follow up with Prospects, share necessary information and bring it to closure
• Consistently hit quota and overachieve on Monthly and Quarterly Targets

• Excellent Communication and Presentation Skills. Good command over written & Spoken English.
• Ability to engage students/parents in conversation around their careers
• Experience in working in CRM tools like Leadsquare
• Minimum 1-3 years of experience in telephonic sales/outbound sales is a must requirement for this role

iDreamCareer is India’s leading EdTech venture recognized as World’s top 200 Edtech companies by ASUGSV Summit 2020 & the top 100 EdTech companies in South Asia by Holon IQ 2020. It works with high school & undergrad college students via its full-stack career guidance product that includes content on careers, colleges, exams, scholarships, psychometric assessment tools & one-on-one live counselling.

Our company embraces diversity in all of its forms and fosters an inclusive environment for all people to do the best work of their lives with us.

We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.