Inside Sales Executive

We are seeking a skilled Laravel Software Engineer to join our team. The successful candidate will be responsible for designing, developing, and maintaining software programs using the Laravel framework. The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Experience:

• Minimum 2.5 years in Laravel
• Minimum 6 months in Cursor AI

Key Responsibilities:

• Design, develop, and maintain software programs using PHP and the Laravel framework.
• Write clean, efficient, and well-documented code.
• Troubleshoot and debug software issues.
• Ensure compliance with industry best practices and standards.
• Collaborate with cross-functional teams to deliver high-quality software solutions.

Qualifications:

• Strong experience with PHP and the Laravel framework.
• Experience with front-end technologies such as JavaScript, HTML, Vue.JS and CSS.
• Strong understanding of Agile development methodologies.
• Experience with database technologies such as MySQL.
• Strong analytical and problem-solving skills.
• Good verbal and written communication skills.
• Ability to work effectively in a team environment.
• B-Tech in Computer Science, Engineering or a related field.

It is an app platform (Android & iOS) that offers discovery, trials and purchase of lifestyle brands across multiple categories like beauty and grooming, food and beverages, health and wellness, fragrances, smart technology, accessories, services and experiences targeted towards the upper middle class.

What shall be expected of you:

● Be responsible for the core UI framework, and implement and maintain it.

● Responsible for the development of the front-end applications and

components.

● Coordinate with the backend engineers & designers for requirement

gathering of the product.

● Responsible for quality assurance including web usability, accessibility,

testing and debugging.

● Build reusable code and libraries for future use.

You must have:

● 2-5 years of prior hands-on experience in building responsive web

interfaces for consumers.

● Strong development experience in the following technologies (HTML,

CSS, Javascript, AJAX, working with REST APIs)

● Front end frameworks/libraries such as ReactJS, and Redux.

● Ability to translate product requirements into functional code.

● Ability to estimate the scope of work for sprint planning.

● Self-motivation and ability to work in a small team with minimal

supervision.

Would be awesome if you are also good at:

● SEO and page speed optimization.

● Web standards, Responsive design, and cross-browser compatibility,

Accessibility.

● Additional web technologies like Angular, Vue JS, Next JS etc.

● Must be fluent in writing code in ES6+ along with linters. ● CSS

preprocessor - SCSS/ LESS

The Field Sales Executive is responsible for generating leads, Connecting with potential clients,

and Fixing meetings to meet the company's revenue targets. This role requires a self-motivated,

target-driven individual with excellent interpersonal skills and the ability to build and maintain

strong relationships with customers. The Field Sales Executive will work primarily in the field,

visiting clients, fixing meetings

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

Location: HSR Layout, Bangalore

Job Title: Consultant - SDR / Inside Sales / Business Development

Job Overview:

As a Sales Development Consultant, you will be at the forefront of our sales efforts. You will be responsible for generating and nurturing leads, initiating meaningful interactions, and setting the stage for our sales team to succeed, all while operating within the US time zone.

Key Responsibilities:

Lead Prospecting:

o Identify and prospect potential customers and leads through various tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info

o Tailor outreach efforts based on lead characteristics and requirements.

Lead Qualification:

o Evaluate and qualify leads to ensure they meet predefined criteria and are ready for engagement by the sales team.

o Gather essential information to facilitate the sales process.

Ideal Customer Profiling:

o Prospect leads based on the ideal customer profile (ICP) and business requirements defined by the sales and marketing teams.

o Align sales efforts with our target customer segments.

Meeting Scheduling and Follow-Up:

o Initiate contact with potential customers to schedule product/service demonstrations and meetings.

o Maintain diligent follow-up to ensure appointments are attended and opportunities are maximized.

LinkedIn Outreach:

o Engage in strategic outreach on LinkedIn to connect with professionals, share valuable content, and build relationships.

o Craft personalized messages to initiate meaningful conversations.ns.

ABOUT EPISOURCE:

Episource has devoted more than a decade in building solutions for risk adjustment to measure healthcare outcomes. As one of the leading companies in healthcare, we have helped numerous clients optimize their medical records, data, analytics to enable better documentation of care for patients with chronic diseases.

The backbone of our consistent success has been our obsession with data and technology. At Episource, all of our strategic initiatives start with the question - how can data be “deployed”? Our analytics platforms and datalakes ingest huge quantities of data daily, to help our clients deliver services. We have also built our own machine learning and NLP platform to infuse added productivity and efficiency into our workflow. Combined, these build a foundation of tools and practices used by quantitative staff across the company.

What’s our poison you ask? We work with most of the popular frameworks and technologies like Spark, Airflow, Ansible, Terraform, Docker, ELK. For machine learning and NLP, we are big fans of keras, spacy, scikit-learn, pandas and numpy. AWS and serverless platforms help us stitch these together to stay ahead of the curve.

ABOUT THE ROLE:

We’re looking to hire someone to help scale Machine Learning and NLP efforts at Episource. You’ll work with the team that develops the models powering Episource’s product focused on NLP driven medical coding. Some of the problems include improving our ICD code recommendations, clinical named entity recognition, improving patient health, clinical suspecting and information extraction from clinical notes.

This is a role for highly technical data engineers who combine outstanding oral and written communication skills, and the ability to code up prototypes and productionalize using a large range of tools, algorithms, and languages. Most importantly they need to have the ability to autonomously plan and organize their work assignments based on high-level team goals.

You will be responsible for setting an agenda to develop and ship data-driven architectures that positively impact the business, working with partners across the company including operations and engineering. You will use research results to shape strategy for the company and help build a foundation of tools and practices used by quantitative staff across the company.

During the course of a typical day with our team, expect to work on one or more projects around the following;

1. Create and maintain optimal data pipeline architectures for ML

2. Develop a strong API ecosystem for ML pipelines

3. Building CI/CD pipelines for ML deployments using Github Actions, Travis, Terraform and Ansible

4. Responsible to design and develop distributed, high volume, high-velocity multi-threaded event processing systems

5. Knowledge of software engineering best practices across the development lifecycle, coding standards, code reviews, source management, build processes, testing, and operations  

6. Deploying data pipelines in production using Infrastructure-as-a-Code platforms

7. Designing scalable implementations of the models developed by our Data Science teams  

8. Big data and distributed ML with PySpark on AWS EMR, and more!

BASIC REQUIREMENTS 

1.  Bachelor’s degree or greater in Computer Science, IT or related fields
   
   

2.  Minimum of 5 years of experience in cloud, DevOps, MLOps & data projects
   
   

3. Strong experience with bash scripting, unix environments and building scalable/distributed systems
   
   

4. Experience with automation/configuration management using Ansible, Terraform, or equivalent
   
   

5. Very strong experience with AWS and Python
   
   

6. Experience building CI/CD systems
   
   

7. Experience with containerization technologies like Docker, Kubernetes, ECS, EKS or equivalent

8. Ability to build and manage application and performance monitoring processes

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. The opportunity as the Team Leader- Tele Sales process, you will take care of the telesales team as well as work as an individual performers to deliver on the company’s revenue goals.

Responsibilities-

• As Team leader- TeleSales, you will have the responsibility of delivering on the sales strategy & revenue goals of the company.
• Train Tele Sales Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.

Who Would Be a Best Fit-

• 3+ years of experience relevant experience.
• Has very strong communication and convincing skills.
• Must be target-oriented and handled 20-30 executives.
• Must be a graduate.

Working with us, you’ll enjoy competitive compensation, a generous learning budget and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on social media! We are an equal opportunity employer and value diversity at our company.