Sales Executive

• Identify and generate new business opportunities from international markets.
• Build strong, long-term client relationships across industries.
• Collaborate with internal teams to design custom business and technology solutions.
• Manage the complete sales lifecycle — from lead generation to deal closure.
• Contribute to strategy, client acquisition, and revenue growth.
• Experience with trending and cognitive technologies and/or product/solution selling will be an added advantage.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Core Responsibilities

Front-end Development:

o Develop web applications using React, flask. o Implement responsive design to ensure user-friendly interfaces.

o Utilize mapping libraries (e.g., Leaflet, Mapbox) to display geospatial data.

Back-end Integration:

o Work with APIs and manage data flow for project analytics and management.

o Enhance features for robust data handling and real-time project analysis.

Cloud Deployment:

o Deploy and manage web applications on AWS and similar platforms. o Optimize for performance, scalability, and storage efficiency.

GIS and Mapping Tools:

o Develop tools using GIS data like KML and Shapefiles. 

Package Bike Delivery Boy for Dubai

Job Description:

We are looking for reliable and hardworking individuals to join our team as Bike Delivery Boys in Dubai. This is an excellent opportunity for individuals looking to start or further their career in the delivery industry.

Key Responsibilities:

• Safely and efficiently deliver packages to designated locations.
• Ensure timely delivery of goods as per the company’s schedule.
• Maintain the condition of the bike and report any issues immediately.
• Follow traffic rules and company safety guidelines.
• Provide excellent customer service by being polite and professional.

Qualifications and Requirements:

• Age: 21 to 40 years old.
• Language: Basic English is required.
• Physical Ability: Must be physically fit to ride a bike for extended periods.
• License: No prior bike license required; training and license will be provided.

Location: Dubai, UAE

Salary: Fixed AED 2,150 per month

Overtime: AED 7.5 per delivery commission

Employment Type: Direct Employment Visa

Process Timeline:

- India Process: 15 to 20 days.

- Dubai Process: 1 to 1.5 months to obtain a bike license.

Benefits:

• Free accommodation.
• Emirates ID provided.
• International bike license.
• Bike, fuel, and maintenance costs covered by the company.
• SIM card and recharge provided by the company.
• Comprehensive insurance coverage.

We at Zycus are looking to hire MBA 2023-24 graduates specializing in supply chain and operations to work as Trainee Procurement Analysts. The trainee will work as part of Customer Success & Operations Team, solution-oriented services to Fortune 500 clients. In this role, you will be supporting the US Region and contribute to the success of our clients.

Roles and Responsibility:

• Serve as Trainee Procurement Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of maintenance of an already implemented customer including business process mapping
• Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus & customer side to achieve customer satisfaction
• Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
• Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident management tools, MS-Excel, etc
• Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer’s business needs.

External Skills And Expertise

• MBA in Supply Chain and Operations
• 0-3 years of relevant experience
• Prior Work Experience in any fields related to Customer Success, Operations, SaaS products, Procurement/ Supply Chain domain with MBA specialization in any other streams (other than Supply Chain and Operations) may be considered basis on merit.
• Excellent written and oral communication skills is a must.
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Collaboration with various internal and external stakeholders.
• Ability to learn, execute and excel. Multitask and work with priorities.
• This role requires to work with our US customers, therefore the candidates should be willing to work in shifts.
• Working hours : As per the geography and region assigned.

Refer the below link for detail and to apply

https://zycus.sensehq.com/careers/jobs/56571

COMPANY DESCRIPTION :

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital

age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If

you meet the qualifications and are passionate about making an impact in the Ed-tech

sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: upto 4lpa + Incentives

Job Location: Hyderabad (On site)

ROLES AND RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound

cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10

conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further

development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned

territory Team with channel partners to build pipeline and close deals

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000

INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 3 years of experience in Ed-tech K9 & K12

background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong

communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

Role & Responsibilities

• Design and develop complex, scalable web applications using Django and Python.
• Collaborate closely with the product and design teams to define feature specifications.
• Contribute to all phases of the development lifecycle - requirements analysis, development, testing, and production release.
• Proactively identify bottlenecks in the system and work to mitigate them.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Interface with clients to understand their business, goals, and visions for products.
• Assist in the preparation and execution of technical meetings with clients.
• Provide technical support to clients, help them understand our services, and resolve their issues timely.

Preferred Candidate Profile

• 3+ years of experience in Django and Python development.
• Strong understanding of the Django framework and Python language.
• Good understanding of front-end technologies (HTML, CSS, JavaScript, AJAX).
• Familiarity with RESTful APIs and Django Rest Framework.
• Experience in working with relational databases (PostgreSQL, MySQL).
• Excellent debugging and optimization skills.
• Good understanding of software design patterns and principles.
• Must be fluent in English, with excellent written and verbal communication skills.
• Comfortable with working in a client-facing role and able to handle communications effectively.
• Ability to work independently in a remote setup, manage tasks and time effectively.
• Bachelor's degree in Computer Science, or a related field.

Perks and Benefits 

• Salary: ₹ 7,00,000 per annum.
• Work-from-home opportunity, offering a flexible work schedule.
• Regular virtual team bonding activities.
• Continuous learning opportunities with access to online courses.
• Performance-based bonus structure.
• Opportunities for growth and career advancement in a fast-growing company.
• A team that values and prioritizes work-life balance.

If you meet the qualifications above and are interested in pursuing this role, we would love to hear from you. Apply now and join our dynamic team!

• Point of Contact for Team Leads
• Point of Contact for Application team if any risk/issue is seen in the platform.
• Help Application team in case of test/data required.
• Engages the External Telephone network providers if required.
• Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
• Good Understanding of Microsoft Teams/Skype for Business Architecture.
• Migration experience from Skype for Business to MS Teams along with Direct Routing.
• Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
• Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
• Experience in configuring and troubleshooting Session Border Controller.
• Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
• Understanding of Microsoft Phone system infrastructure and its elements.
• Good Understanding of Microsoft Teams PowerShell commands & Scripting.
• Support the operation of Microsoft voice network services and perform voice-related MACDs
• Basic Understanding of AudioCodes IP Phones.
• Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
• Knowledge of O365 & Azure is a plus.

FORMAL EDUCATION AND TRAINING

• Degree in engineering or related qualification
• 5-10 years of practical experience in a similar role is a must
• AudioCodes Certified Associate (ACA) certification is a big plus.
• MS-700, 70-333, 70-334 Microsoft Certifications is a plus

KEY COMPETENCIES AND REQUIREMENTS

• A self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• Flexible approach to working hours (UK and US hours)
• Ability to work effectively under pressure.
• Excellent communication skills at all levels
• Good organizational and time management skills

Description

• Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
• Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
• Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
• Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
• Contribute to the development and achievement of organizational goals and objectives.
• Represent the team and the Cytel organization on project assignments and when working with clients.
• Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.

Required Skills and Experience

• Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
• Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
• Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
• Excellent planning, scheduling, communication, and interpersonal skills.
• Experience working with content management and single-sourcing authoring platforms.
• Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
• Two+ years of experience planning and producing technical documentation for online delivery.

Helpful Skills and Experience

• Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
• Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
• Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
• Experience with GxP compliance concepts and processes.
• Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
• methodologies in a large-company environment.
• Knowledge of basic principles and components of user experience (UX) design.
• Exposure to concepts and tools relating to continuous integration/continuous deployment.
• Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.

Education

• College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.