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Job Summary:
As a Customer Support Executive, you will play a crucial role in ensuring the successful implementation and ongoing support of SmartWinnr for our global clientele. You will engage with customers throughout the pilot, implementation, and post-implementation phases, providing exceptional support and consulting to meet their needs. This role requires handling tasks independently, a commitment to working night shifts, and leveraging your experience to contribute to customer satisfaction and success.
Responsibilities:
- Customer Engagement: Interact with SmartWinnr customers across various stages including pilot, implementation, and post-implementation to ensure seamless integration and satisfaction.
- Query Resolution: Address and resolve customer queries with a consultative approach, providing tailored solutions and guidance.
- Product Knowledge: Stay updated with the latest updates, changes, and releases in SmartWinnr to offer accurate and current information to customers.
- Opportunity Identification: Assist in identifying and leveraging cross-sell and upsell opportunities within existing customer accounts to drive growth.
- Independent Handling: Manage and execute tasks independently with minimal supervision, demonstrating strong problem-solving skills.
- Night Shift: Be available to work night shifts to accommodate global customer needs and ensure timely support across different time zones.
Requirements:
- Education: B.Tech or related fields.
- Experience: 3+ years of experience in a similar role with a proven track record in customer support or technical support.
- Communication Skills: Excellent written and verbal communication skills in English, with the ability to clearly convey complex information.
- Technical Proficiency: Ability to learn and effectively use software systems like SmartWinnr. Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word).
- Self-Motivation: Results-driven, self-starter with strong motivation, persistence, and a proactive attitude.
- Customer Focus: A passion for helping others, delivering exceptional support, and ensuring a high level of customer satisfaction.
- Flexibility: Willingness to work night shifts and adapt to the needs of a global customer base.
What we offer:
- Competitive compensation and benefits package.
- Opportunity to work with a dynamic and innovative team.
- Professional development and growth opportunities.
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About SmartWinnr
About
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We are seeking a talented UiPath Developer with experience in Python, SQL, Pandas, and NumPy to join our dynamic team. The ideal candidate will have hands-on experience developing RPA workflows using UiPath, along with the ability to automate processes through scripting, data manipulation, and database queries.
This role offers the opportunity to collaborate with cross-functional teams to streamline operations and build innovative automation solutions.
Key Responsibilities:
- Design, develop, and implement RPA workflows using UiPath.
- Build and maintain Python scripts to enhance automation capabilities.
- Utilize Pandas and NumPy for data extraction, manipulation, and transformation within automation processes.
- Write optimized SQL queries to interact with databases and support automation workflows.
Skills and Qualifications:
- 2 to 5 years of experience in UiPath development.
- Strong proficiency in Python and working knowledge of Pandas and NumPy.
- Good experience with SQL for database interactions.
- Ability to design scalable and maintainable RPA solutions using UiPath.
Job Summary:
We are looking for a dynamic and detail-oriented Procurement & Operations Executive to oversee vendor management, procurement, inventory control, event coordination, and school partnerships. The ideal candidate will have strong negotiation skills, event planning expertise, and experience handling tenders and logistics.
Key Responsibilities:
Procurement & Vendor Management:
- Source, negotiate, and manage vendors for book printing and other procurement needs.
- Ensure timely and quality delivery of printed materials and essential products.
- Build and maintain strong relationships with suppliers and service providers.
Event & Fair Management:
- Plan and execute participation in book fairs, exhibitions, and educational events.
- Manage stall setup, visitor engagement, and on-ground event operations.
- Oversee event logistics, inventory, and promotional materials.
- Prepare post-event reports and performance evaluations.
School & Field Visits:
- Visit schools to build partnerships and promote Bynaric Systems' offerings.
- Engage with educators and administrators to present products and services.
- Identify and secure new collaboration opportunities.
Tender Management & Documentation:
- Identify relevant tenders and manage end-to-end submission processes.
- Prepare accurate documentation and ensure compliance with tender requirements.
- Maintain a database of past submissions and results for future reference.
Inventory & Logistics Management:
- Maintain accurate records of inventory, including books and educational materials.
- Optimize storage solutions for efficiency and safety.
- Coordinate logistics for deliveries, pickups, and returns.
- Monitor and track shipments to ensure timely delivery.
Customer Engagement & Calls:
- Handle inbound and outbound customer calls related to orders and inquiries.
- Provide excellent customer service and resolve issues promptly.
General Operations & Field Work:
- Perform fieldwork related to operational or marketing activities.
- Ensure smooth execution of ad hoc tasks and projects assigned by management.
Key Performance Indicators (KPIs):
- Procurement Efficiency: Timely sourcing and quality delivery of materials.
- Event Success: Effective participation in book fairs, exhibitions, and school visits.
- School Partnerships: Growth in the number of active school collaborations.
- Tender Wins: Success rate in submitted tenders.
- Inventory Accuracy: Low error rate in inventory management and timely deliveries.
- Customer Satisfaction: Positive feedback and improved complaint resolution time.
- Operational Efficiency: Timely execution of fieldwork and assigned tasks.
Key Competencies Required:
- Strong negotiation and vendor management skills.
- Event planning and execution expertise.
- Excellent communication and interpersonal skills.
- Proficiency in inventory and logistics management tools.
- Understanding of tendering processes and documentation.
- Problem-solving abilities and adaptability for fieldwork.
How to Apply:
Interested candidates can apply by sending their updated resumes to hr@bynaric(dot)in Subject : Procurement & Operations Executive
Job Description:
Mr n Mrs Pet, a leading pet store, is seeking a highly motivated and experienced individual for the Pre Sales position. As a Pre Sales representative, you will be responsible for providing expert advice on pet, assisting customers in identifying the right pets for them, and meeting sales targets.
Responsibilities:
- Assist customers with selecting pets such as dogs, cats, and small pets.
- Meet or exceed daily, weekly, and monthly sales targets.
- Build and maintain relationships with customers by providing exceptional customer service.
- Respond to customer inquiries in a timely and professional manner.
Requirements:
- Minimum 6 months to 3 years of experience in pre-sales or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Passion for pets and expertise in pets, particularly for dogs, cats, and small pets.
- Ability to work flexible hours including weekends and holidays.
- Good computer skills and ability to learn new software programs.
- High school diploma or equivalent; some college coursework preferred.
Working days: The job requires 6 working days with rotational offs.
If you are a highly motivated individual with a passion for pets and expertise in pet dogs, cats, and small pets, we encourage you to apply for this exciting opportunity with Mr n Mrs Pet.
Roles and Responsibilities:
- Acquire and activate travel agents through various channels like office visits, telephone, email, social networks, events & meetings.
- Establish, grow, and maintain commercial ties with travel agents—both current and potential—in the designated territory to attract new partners for our services.
- Create a sales funnel, identify the right leads, define long-term goals, and engage in strategic business planning.
- Align sales activities with tele-sales team, product, marketing, and customer success team.
- Build in-depth understand of our products and give demos or solve product queries to convert agents.
- Attend road shows, trade fairs and other travel industry events.
- Maintain and analyse data.
- Stay updated on industry insights and opportunities for strategic planning and growth.
Experience and Skills you MUST have:
- At least 4 years sales experience in the travel industry
- Excellent communication and interpersonal skills
- Ability to build relationships
- Prior experience in acquiring travel agents or in visas or insurance is a big plus
- Proficient with using CRMs and google sheets
- Ability to handle pressure
We at BlackPapers Sarthies (P) Ltd. Have an opening for Sales Executive (Business Growth Consultant) at our Delhi Office Located , at (office -404/402, C- 25 Bartwals, Guru Nanak Pura, Laxmi Nagar, Delhi-110092.)
We provide Business Management Consultancy Services related to Compliance, Management and Fundings to NGOs and Business like 12A, 80G, project reports, FCRA etc. (for more visit to our website www.blackpapers.in).
Job Description
We are looking for a passionate Sales Executive (Business Growth Consultant) to join our sales team and a passion for sales. The sales Executive's Responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top- notch sales executive should be able to build reports with customers and close sales.
Roles and Responsibilities -
1.Setting up sales team and Developing sales strategies.
Researching prospects and Generating leads.
2.Contacting potential and Existing customers on the phone, by email, and in person.
3. Handling Customer queries, and complaints.
4. Preparing and sending quotes and proposals.
5.Managing the sales process through specific software programs.
6. Building and Maintaining a CRM database.
7. Daily Meeting, weekly, and Monthly Sales targets. And diligently working towards achieving the sales target.
8. Participating in sales team meetings.
Qualifications
1. Any Bachelor's Degree /Post Graduation(preferred).
2.Freshers And Experienced both preferred.
Other Skills
1.Objection and Rejection Handling.
2.Build and maintain strong and long-lasting customer relationships.
3.Provide after-sales support and resolve customer issues.
4. Knowledge of Compliances( preferable).
Responsibilities
At Dolat, code is our business, so naturally, the Core Engineering and Systems team is at the center of what we do. Our community of developers has designed and continues to enhance one of the fastest
trading platforms using the latest tools and technologies. As a Software Developer, you’ll draw upon your computer science, mathematical, and analytical abilities to develop complex and nimble code used to grow our business and increase the efficiency of the global financial markets.
Your responsibilities may include any of the following, which will require you to exercise discretion and independent judgment:
• Augmenting, improving, redesigning, and/or re-implementing Dolat's low-latency/highthroughput production trading environment, which collects data from and disseminates
orders to exchanges around the world
• Optimizing this platform by using network and systems programming, as well as other advanced techniques
• Developing systems that provide easy access to historical market data and trading simulations
• Building risk-management and performance-tracking tools
• Shaping the future of Dolat through regular interviewing and infrequent campus recruiting trips
• Implementing domain-optimized data structures
• Learn and internalize the theories behind current trading system
• Participate in the design, architecture and implementation of automated trading systems
• Take ownership of system from design through implementation
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- Familiarity with some ORM (Object Relational Mapper) libraries
- Able to integrate multiple data sources and databases into one system
- Good understanding of server-side templating languages
- Good understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of user authentication and authorization between multiple systems, servers, and environments
- Understanding of fundamental design principles behind a scalable application
- Familiarity with event-driven programming in Python
- Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
- Able to create database schemas that represent and support business processes
- Strong unit test and debugging skills
- Proficient understanding of code versioning tools Git
Our Client began as custom application development and business process automation solution provider from its New Orleans Office 2015.
Following year they launched an independent Health, business, property assessment and Law Enforcement products.
In 2017, they stated India operation, an extension of development team and expertise to grow the business.They continued to grow and expand offerings in both the public and private sectors. Giving its wide scope of experience and expertise the client is striving to achieve challenging goals in upcoming years.
Currently they are on look out for high achievers, love to do their hands dirty with real coding, can think out of box and are self starter to build innovative software products using Hybrid Mobile app platform.
Position : Hybrid Mobile Application Developer
Location : Pune (Currently remote working)
Salary : Best in the Industry
Experience : 3-6 yrs
Vacancies : 3
Job duties and responsibilities :
- Understand requirements, architecture decisions, assess the feasibility and provide time estimates on implementing new features and functionalities.
- Work on software architecture and development of Hybrid Mobile applications and communicate technical limitations/roadblocks to the team.
- Point of contact in all phases of software engineering.
- Drive the project discussions from inception to final delivery.
- Deliver high-quality code; Unit-test code for robustness including edge cases, usability, and scalability.
- Discover and evaluate new technologies to maximize development efficiency and handhold the client by recommending the benefits.
- Collaborate with the design team to bring creative ideas to the mobile UI and craft a beautiful Android/iOS user experience.
- Work as part of a team-building prototype, applications, and user experiences.
- Commit changes continuously leveraging test-driven techniques in development (BDD/TDD).
Qualifications :
- Experienced in Xamarin and exposure in other hybrid mobile development like Native Script.
- Familiar with RESTful APIs, UI Kit, offline storage, threading, performance tuning, and all UI components in the Android/IOS object library foundation.
- Worked on 3rd party libraries, cloud message APIs, and push notifications.
- Exposure of Android- s/Apple's Human Interface Guidelines and other UX & UI standards.
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