Customer Support Executive (Night Shift)

Native Health is looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact.

Responsibilities:

• Own the end-to-end development and launch of features on our App.
• Participate in scoping, and planning discussions with the designers, PMs, and Leads.
• Conceptualize and develop prototypes quickly.
• Develop and own launch plans to completion Identify opportunities and implement solutions to improve the performance and the architecture.
• App We will depend on this person to set up/improve the code quality, and tracking.
• App architecture and this person needs to have extensively worked on React + Android/iOS.

Requirements:

• Min. 3 years of full-time work experience (College projects, Internships are not a part of this).
• Hands-on experience with React Native.
• Deep expertise in either iOS or Android platforms and ecosystems.
• Deep understanding of your tools: Languages, frameworks, systems.
• Experience with abstracting requirements into frameworks.
• Has worked with the react ecosystem for eg, redux, react-query, react-router, etc.
• At least 2 years of experience working in a consumer tech set-up (ecommerce, D2C).
• Work with Rest APIs.
• Experience with video streaming and Real-Time Communication technologies.

As a Node.js Developer at Primathon Technology, you will be responsible for designing, developing, and maintaining server-side applications using Node.js. You will collaborate with cross-functional teams to implement new features, optimize existing functionality, and ensure the best possible performance, security, and user experience. Key Responsibilities:

1. Develop and maintain server-side applications using Node.js, ensuring optimal performance and scalability.

2. Collaborate with front-end developers, designers, and other stakeholders to implement new features and enhance existing functionality.

3. Write clean, maintainable, and efficient code while adhering to coding standards and best practices.

4. Participate in code reviews to ensure code quality and consistency within the development team.

5. Troubleshoot and debug issues across the application stack, identifying and resolving performance bottlenecks and other challenges. 6. Implement security and data protection measures, ensuring the application's compliance with industry standards.

7. Optimize applications for maximum speed and scalability. Qualifications and Skills:

1. Bachelor's degree in Computer Science, Engineering, or a related field.

2. Minimum of 2 years of professional experience as a Node.js Developer

. 3. Proficient in server-side JavaScript programming using Node.js.

4. Strong understanding of asynchronous programming, including Promises and async/await.

5. Experience with RESTful API development and integration.

6. Familiarity with front-end technologies such as HTML, CSS, and JavaScript frameworks (e.g., React, Angular, Vue) is a plus.

7. Knowledge of database systems (e.g., MongoDB, MySQL, PostgreSQL) and data modeling.

8. Experience with version control systems (e.g., Git) and collaborative development workflows.

9. Good understanding of software development lifecycle (SDLC) and agile methodologies.

10. Strong problem-solving skills and attention to detail

Market Research and Analysis:

Identify potential markets, niches, and segments for the travel company's services.

Conduct market research to understand customer preferences, trends, and competition.

Analyze data to identify growth opportunities and gaps in the market.

Lead Generation:

Generate leads through various channels such as cold calling, networking events, online platforms, and referrals.

Qualify leads based on their potential as clients and align them with the company's target customer profile.

Client Relationship Management:

Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.

Address client inquiries, concerns, and feedback promptly and professionally.

Partnerships and Alliances:

Identify potential partners, collaborators, and suppliers within the travel industry.

Establish and nurture partnerships to enhance the company's service offerings and value proposition.

Sales and Revenue Generation:

Develop and execute sales strategies to achieve revenue targets and company growth objectives.

Present the company's services to potential clients, highlighting unique selling points and benefits.

Proposal Development:

Prepare and present proposals to potential clients that outline the company's services, pricing, and value proposition.

Customize proposals to address the specific needs and requirements of each potential client.

Negotiation and Closing Deals:

Negotiate terms and conditions with clients to reach mutually beneficial agreements.

Close deals and secure new business partnerships.

Networking and Industry Events:

Attend industry conferences, trade shows, and networking events to expand the company's presence and connect with potential clients and partners.

Reporting and Analysis:

Track and report on sales activities, lead generation, and revenue performance.

Analyze sales data to identify trends, areas for improvement, and growth opportunities.

Collaboration with Marketing:

Collaborate with the marketing team to develop promotional materials, campaigns, and content that align with business development goals.

CRM and Database Management:

Up-to-date records of leads, clients, and interactions

Continuous Learning:

Stay informed about industry trends, emerging technologies, and the competitive landscape to adapt strategies accordingly.

Feedback Loop:

Provide valuable feedback to the company's management based on market insights, customer feedback, and competitive analysis.

International Sales Executive (US REGION)

Job Description:

·        Ability to handle End to End sales.

·        Build relationships with prospective clients/brands.

·        Leads Generation through cold calling, Networking, database, CRM, etc.

·        Cold calling, International calling, B2B sales, Technical Sales, Emailing, and conference calls.

·        Responsible for calling on cold and hot leads, in the international market.

·        Should be able to generate leads, close sales and meet targets.

·        Research and build relationships with new clients & client retention.

·        Strong Presentation, Negotiation & sales closing Skills.

·        Maintain and coordinate with the existing client base on their new requirements.

Skills Required:

·        Must have excellent sales/communication skills.

·        Must have prior 2-3 years of sales experience (US Market).

·        Should be able to generate sales leads/convert them into sales.

·        Confident communicator, active listener with problem-solving approach.

·        Should have knowledge of MS Office.

Location: Okhla D Block, Phase -1, New Delhi

Shift Timings: Mon-Fri (US Night Shift)

No of Opening: 05

Note: Immediate Joiner Only

Your duties include

• Database development using T-SQL on MS SQL Server
• API Development using ASP.Net WEB API and C#
• R & D for available solutions and 3rd party API integrations
• Comparative Analysis of different approaches and finding optimal solutions
• Supporting existing applications in SQL, ASP.NET WEB API, C#, Angular or TypeScript

SKILLS

• Should have hands-on Experience in .NET Core, Asp.Net, MVC, Entity Framework, SQL Server with Good Communication skills.
• Use Microsoft technologies: C#, ASP.NET, SQL, MVC, and Microsoft Workflow to develop technical solutions to complex problems that require the regular use of ingenuity and creativity
• Design, code, test, debug and document software according to the functional requirements
• Develop, maintain and support programs/tools for internal and external clients
• Analyse, diagnose and resolve errors related to their applications
• Help define project plans requiring software development and hardware installations
• Provide technical and project management expertise across multiple areas of application development
• Investigate operational or systematic problems and user queries as required.
• If the candidate has experience in MVC / Angular / Azure / Xamarin, it would be an added advantage.

Education

Bachelor’s or Master’s degree in Computer engineering or relevant field
Students working towards their degree and with sufficient experience will be considered.
Qualifications-BCA, BE/B.Tech(Information Science/Technology (IS/IT)), MCA, ME/M.Tech(Information Science/Technology)

RESPONSIBILITIES:

Campaign Management:

• Develop strategies and oversee the implementation of growth marketing campaigns, including focus  content marketing, SEO, SEM, social media marketing, and paid advertising 
• Understand user journey from first interaction to final conversion and create campaign targeting groups and strategies based on that. 
• Conduct secondary research on  latest and emerging trends and use cases in adtech (business model changes, applications, tools, platforms)
• Create, track and optimize campaigns across various digital marketing platforms
• Create Hypothesis and rapidly experiment against those hypothesis to consolidate the learnings and apply back to campaigns 
• Drive performance across the User Acquisition funnel by optimizing for metrics such as ROAS, CAC, LTV 
• Conduct periodic cohort analysis to measure users acquisitions and retention
• Report on campaign performance and improvements
• Develop partnerships with platforms, publishers, intermediaries, affiliate to unlock growth

Client Servicing:

• Be the SPOC for the client requirements. Proactively lead client discussions 
• Understand client’s marketing objectives and translate to campaigns on different Digital Advertising platforms 
• Updating clients and internal teams on a regular basis about the performance of the campaigns.

• MBA from Tier 1 Business School 
• Minimum of 2 years of experience in the same industry 
• Experience in running app install campaigns, including tracking In-App purchases across multiple channels 
• Experience working with mobile attribution/integration platforms such as AppsFlyer, Singular, Branch, Facebook Analytics, Firebase Analytics and Messaging
• Solid expertise in campaign and channel analysis and reporting, including Google Analytics experience. 
• Experience of Digital ad platforms like Google, Facebook, Programmatic 
• Experience driving growth in user acquisition, user retention campaigns