Any Specific criteria to look for in a candidate:
Work on brands as the face of the agency and contribute to the creation of digital experiences. Manage work efficiently, generate ideas collaboratively with the team, and have a passion for top-notch quality.
The Account Manager will work across multiple teams to drive engagement and ROI-led growth for the clients.
Job Description:
- Creating a positive onboarding experience for new clients.
- - Manage daily activities and tasks for clients
- - Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- - Responding to clients' requests as they arise in real time
- - Maintaining an accurate record of all necessary documents pertaining to the brand.
- - Coordinate with various internal teams to deliver Creative, Data Analytics, Tech, As and Operational Services
- - Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- - Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
- - Ensure that projects/scope is completed on time
- - Coach and support team members to help them meet departmental goals
- - Take responsibility for the quality of work, the accuracy of brief and the team’s output
- - Maintain weekly, fortnightly and monthly reports
- - Meeting clients to discuss digital marketing strategy and report on progress
- - Keep ahead of industry’s developments and apply best practices to areas of improvement
- - Maintain an orderly workflow according to priorities
BECOME A PEOPLE’S PERSON!
- - Exhibit strong leadership skills and motivate-inspire your team members
- - Stick to the client’s brief and the agreed process to deliver effectively
- - Utilize your team’s productivity keeping the Scope Of Work and allocated budget
- - Be all ears to everyone around and mentor yourself to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- - Manage all business communications
- - Become a link for the internal team and make sure the process is consistently followed
- - Thrive on collaboration to create killer work
SKILLS WE DESIRE
- - Develop and maintain existing client relationships.
- - Excellent organizational and time management skills.
- - Strong digital marketing ecosystem understanding
- - Strong analytical and problem-solving skills.
- - Effective communication skills.
- - A+ presentation skills
- - Natural attention to detail
- - Foresight
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon