Business Research Analyst

Position: Quality and Compliance Specialist

Location: Bangalore Onsite

Employment Type: Full-Time

Openings: 1

Role Summary:

We are seeking a detail-oriented Quality and Compliance Specialist to ensure that all training engagements adhere to internal quality benchmarks and meet client compliance standards. This role plays a critical part in maintaining the integrity, consistency, and excellence of our Learning & Development (L&D) offerings.

Key Responsibilities:

• Define and implement quality metrics for monitoring training delivery effectiveness.
• Conduct audits of pre-training and post-training documentation to ensure accuracy and completeness.
• Review trainer credentials to ensure compliance with internal and client-specific requirements.
• Maintain and update compliance checklists aligned with regulatory or contractual obligations.
• Track participant and client feedback, analyze trends, and flag quality issues for continuous improvement.
• Collaborate with internal teams to implement corrective and preventive actions as needed.
• Assist in aligning processes with ISO, GDPR, or other relevant compliance standards.

Qualifications:

• Minimum 3 years of experience in quality assurance or training compliance roles.
• Strong documentation, analytical, and process management skills.
• Familiarity with quality frameworks and compliance regulations (e.g., ISO standards, GDPR, etc.) is a strong plus.
• Attention to detail and the ability to work with multiple stakeholders across departments.
• Experience in the Learning & Development or EdTech industry is preferred.

Key Skills:

• Quality auditing and metrics tracking
• Compliance management
• Documentation control
• Regulatory awareness (ISO, GDPR, etc.)
• Analytical thinking
• Communication and coordination
• Continuous improvement mindset

Must have skills :

6+ Years Java, Spring - 4+ years, Node JS / React JS - 4+ years

Responsibilities:

Code, test and debug programs according to specifications.

Build new and modifying existing applications.

Develop software prototypes.

Write unit tests and functional tests (automation).

Perform manual tests.

Use tools to access data in datastore, version control systems, etc.

Practice Agile methodologies.

Frequently interface with other functional teams on all aspects of a feature or sub-system 

About the role:

We’re seeking a qualified Sales Manager to sell Whitehat Jr’s product that our customers have grown to rely on. The Sales Manager will utilise their skills to generate high quality leads, build a strong relationship with customers and close deals. The ideal candidate will be a quick learner with strong negotiating skills, and demonstrate the ability to showcase our offerings in a compelling way.

Role details:

Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role

Work Location: Remote online work until offices reopen, candidate may be based anywhere in India

Working days: 6 working days with 1 day-off which may be during week

Shifts (subject to change): shift start hour will be after 6 AM and shift end hour before 12 midnight (For day shifts), shift start hour will be after 7 PM and shift end hour before 10 AM (For night shift)

Mandatory Language Fluency: English, Hindi

Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed

Qualifications:

• Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
• Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
• Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
• Ability to counsel a parent for the child's future
• Comfortable with changing shift timings so that we may serve our customers better
• Graduation is not mandatory for candidates with 3+ years of experience
• Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and powerpoint

Job Description : 

• Strong knowledge of PHP web frameworks -Laravel, CodeIgnitor
• Must have 2 years of experience in PHP Laravel or Codelgnitor
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Thorough understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

Selected candidates day-to-day responsibilities include:

1. Working on computer vision/image processing applications like object classification, segmentation, etc.
2. Working on deep learning algorithms for machine vision based inspection usecases
3. Working on Machine Vision Cameras involving variety of Lens, Filters and other Optical Elements to collect data
4. Having full stack development experience will be plus

CarEasy.in Transforming Automobile Service Industry into Digital by Offering cutting edge solutions (http://www.careasy.in" target="_blank">www.careasy.in )

CarEasy- One stop solution for all your vehicle needs with On-demand pick and drop service. We are also into the washing & sanitization of the vehicle for B2C & B2B customers.

We are looking for an organized, efficient Inside Sales Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Client Services Specialist or the Inside Sales Specialist is essential in supporting and maintaining an ongoing relationship with existing clients. This, in turn, allows Client Services to retain clients and maintain strong references and to increase new revenue opportunities. By employing excellent relationship management skills, the Client Services Support Specialist will ensure optimal client satisfaction, providing an important balance within organization.

Roles & Responsibility: -

• Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business.
• Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Close sales and achieve monthly quotas through the cold calls.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and a lead conversion leads.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments and complaints.

Qualifications & Skills: -

• Bachelor’s degree or equivalent.
• The ideal candidate will possess a quantifiable record of success with a demonstrated ability to meet and exceed goals.
• 0 to 3 years of direct work experience as an inside sales representative preferably in automotive/automobile or BPO industry
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.