customer support executive

Business Development Associate

Location : Gurgaon

Working : Work from office (WFO )

Industry : Ed Tech

Functional Area : INSIDE SALES

Shift: Day Shift / Night Shift ( optional )

Roles & Responsibilities :

The sales Representative at Planetspark will be responsible for assisting and guiding the right offering/course to the consumers and getting them to purchase the right learning course.

Responsibilities:

● Understanding the offerings for the students and guiding them throughout the process to choose the right option for them

● Initiating phone conversations with parents who complete the demo classes for their kids.

● Intensely following up with the prospects and closing the sales within the sales cycle.

● Diligently communicating and priming the lead through channels like email, and calls.

● Ensuring accurate and proper record-keeping of call information in electronic and digital format.

● Achieving the monthly targets while completing all the input metrics targets,

We are looking for an enthusiastic Android Developer with a proven track record of building Android apps from the ground up.

1. Product Design and Development Skills

• Native Android (Java)
• Firebase - firestore
• Cloud functions

2. Design skills

• XML
• Recreate Figma design in XML

3. Testing Skills

Test the feasibility and viability of the App.

1. Turn an idea into a product.
2. Take complete ownership of the app and build the product end to end.
3. Own and manage the complete development cycle of the App.
4. Understanding the feature requirement and implementing the same.
5. Work directly with the company leadership.
6. Brainstorm ideas and designs with few of the finest minds in the industry.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

• Define software requirements for embedded software applications
• writing software requirements (SWE.1) requirements using DOORS.  Includes requirements analysis from systems requirements or customer requirement documents.
• Participate in software development processes such as requirements capture, analysis, linking software requirements to system requirements and architecture, customer specifications.
• Software requirements development, flow-down and management, traceability using DOORS or equivalent requirements capture tool.
• Work within ASPICE process objectives, achievement of ASPICE levels and supporting audits

Key responsibilities: We are seeking a highly motivated and experienced Frontend Developer with a strong focus on React JS. In this role, you will be responsible for developing and implementing user-friendly, high-performance web applications. You will be working closely with our team of designers, developers, and project managers to ensure the successful delivery of high-quality digital products.

Responsibilities:

Develop new user-facing features using React JS

Build reusable components and libraries for future use

Collaborate with design and development teams to ensure the technical feasibility of UI/UX designs

Optimize applications for maximum speed and scalability

Write clean, maintainable, and efficient code

Stay up-to-date with emerging trends and technologies in frontend development

Participate in code reviews and contribute to the improvement of development processes

Communicate effectively with team members to ensure the timely completion of projects

Troubleshoot and debug issues that arise in production environments

Bachelor's degree in Computer Science or a related field

At least 3 years of experience in frontend development, with a strong focus on React JS

Proficient in HTML, CSS, and JavaScript

Familiarity with Git and Agile development methodologies

Experience with RESTful APIs and integration with backend systems

Strong problem-solving skills and attention to detail

Excellent written and verbal communication skills

Ability to work independently and as part of a team

Portfolio of previous work demonstrating proficiency in React JS

This is a full-time position with competitive salary and benefits. If you have a passion for frontend development and are highly skilled in React JS, we encourage you to apply for this exciting opportunity to join our team.

Micro Focus BSM - Business Service Management-L3,BSM Consulting-L3, (Mandatory) .
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.

Drives day to day operations and work plan allocation/management. 
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders. 
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs. 
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS

• Knowledge of PHP CMS/Frameworks including, Laravel, Yii, CakePHP, and Codeigniter.
• Familiarity with SQL/NoSQL databases, Version Control Tools, and developing Web Services.
• Understanding of object-oriented programming (OOPS)
• Ability to manage projects.
• Good problem-solving skills.

• Sketch early layout and interface concepts in collaboration with the UX Designer
• Understand and extend a visual language for interactive systems that hold up to the development process
• Creating designs with strong typography and iconography, as well as strong and unique branding
• Constructing clean and organized creative deliverables that adhere to style guidelines
• To work in the form of a creative team and become a positive addition to our company culture 

Requirements

• Some knowledge of HTML/CSS/Javascript
• Some formal design training
• Strong portfolio that reflects your experience with diverse designs demonstrating a passion for design 
• An understanding of interactive design
• An understanding of interactivity and the Web and the fundamentals of information architecture, hierarchy, and layout
• Motivated and organized 
• Dedicated and accountable
• Careful attention to detail
• An eagerness to collaborate across disciplines with team members at all levels
• The ability to both work autonomously and as part of a team
• Able to effectively communicate and coordinate with other disciplines to ensure the visual design is communicating the desired message.
• Solid working knowledge of Adobe Creative Suite, including Photoshop, Illustrator, and InDesign, and familiarity with After Effects (in order to quickly animate designs) 
• Solid working knowledge of Figma. 

Position: - Professional Service Consultant

Location: - Noida

Company: - Infinity Labs Ltd

Website: - http://www.infinitylabs.in">www.infinitylabs.in

Job Description: -

Desired Experience:

Providing remote support/ consultation on security domain who can work in a 24/7 environment and collaborate with customers and accounts teams to deliver seamless services to large enterprises.

Education:

BE in Computer Science or equivalent education/training/experience.

Key Skills:

• Excellent verbal and written communication skills.
• Strong consulting skills.
• Ability to multi-task and work in a fast-paced environment.
• Ability to be self-starting and manage multiple tasks at a given time.
• Ability to work individually and as a part of a team.
• Effectively handle multiple projects and deliver the right solution to the customer.

Technical Skills

• Advance understanding of internetworking, LAN, and WAN technologies.
• Experience with network, security solutions, and technologies leading security solutions in large environments.
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience with troubleshooting skills related to networking, routing, IP, NAT, IPSEC VPNs and knowledge of how these interact with applications and users.
• Ability to independently debug broad, complex, and unique networks with mixed media and protocols required.
• Experience with installation, configuration and operation of Palo Alto Networks products.
• Experience working with a multi-factor authentication security system.
• Experience on the Endpoint security.
• Experience in Cloud technologies (AWS, Azure primarily, VMware NSX etc.)