customer support executive

Delivery Solutions is a Retail eCommerce OXM Platform that provides retailers with out-of-the-box solutions to power Same-Day Delivery, Curbside, In-Store Pickup, Shipping, and Post Purchase experiences. We are trusted with some of the biggest names in multiple verticals of retail like Sephora, AT&T, Footlocker, Michael's, Office Depot, GameStop, Total Wine, Sally Beauty, Abercrombie & Fitch Co. Belk, Loblaw, Vineyard Vines etc.

Our SAAS-based solution is highly flexible and interacts seamlessly with E-commerce properties, OMS, WMS, and POS systems for a highly scalable experience and a delighted customer base.

Delivery Solutions is a wholly-owned subsidiary of UPS | We are a certified Great Places To Work Company

Role: Senior Software Engineer - MEAN Stack

Reports to: Team Lead

Division/Department: Product

Work Location: India - Remote / Pune

We are seeking highly skilled and experienced Senior Software Engineers to join our SaaS company. As a Senior Software Engineer, you will play a pivotal role in the development and enhancement of our cutting-edge software products. You will work closely with cross-functional teams to design, develop, and deploy scalable software solutions using the MEAN stack (MongoDB, Express.js, Angular, Node.js) and related technologies.

Responsibilities:

• Collaborate with product managers, designers, and other stakeholders to define software requirements and translate them into technical specifications.
• Design and develop robust and scalable software solutions using the MEAN stack and other relevant technologies.
• Take ownership of feature development and deliver high-quality code on time.
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Troubleshoot and debug software issues, and identify and implement effective solutions.
• Collaborate with DevOps teams to ensure smooth deployment and operation of software applications.
• Stay up-to-date with the latest industry trends, tools, and technologies and make recommendations for process improvements.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field. (Master's degree preferred)
• 4+ years of hands-on experience in MEAN stack development, including MongoDB, Express.js, Angular (version 2 or higher), and Node.js.
• Proven experience working in a product-based company, delivering software solutions to customers.
• Strong understanding of Agile methodologies and Agile development practices.
• Proficient in front-end technologies such as Angular, HTML, CSS, and responsive design principles.
• Solid understanding of back-end technologies including Node.js, RESTful APIs, and server-side frameworks.
• Experience with cloud platforms, specifically AWS, and familiarity with related services.
• Knowledge of JSON, Kibana, JIRA, and Jenkins is a plus.
• Strong problem-solving skills and the ability to work independently as well as in a team.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

If you are a self-motivated individual with a passion for delivering high-quality software and want to work with a team that values creativity and innovation, then we encourage you to apply for this exciting opportunity. Join our team and be part of a dynamic environment where your expertise will make a significant impact on our software products. 

• Please submit your resume along with any relevant project portfolios or GitHub repositories, for consideration.

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Are you a motivated, organized person seeking a demanding and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.

This role is part of our global Team and will be responsible for driving our digitalization roadmap. You will be responsible for analyzing reporting requirements and defining solutions that meet or exceed those requirements. You will need to understand and apply systems analysis concepts and principles to effectively translate and validate business systems solutions. Further, you will apply IT and internal team methodologies and procedures to ensure solutions are defined in a consistent, standard and repeatable method.

Responsibilities

What are you accountable for achieving as Senior Oracle Fusion Reporting Specialist?

• Design, Development and Support of Oracle Reporting applications and Dashboards.
• Interact with internal stakeholders and translate business needs to technical specifications
• Preparing BIP reports (Data Model and Report Templates)
• Effectively deliver projects and ongoing support for Oracle HCM BI solutions.
• Develop data models and reports.

Requirements

What will you need as a successful Senior Oracle Fusion Reporting Specialist / Developer?

• Bachelor's Degree in Computer Science or more than 2 years of experience in business intelligence projects
• Experience in programming with Oracle tools and in writing SQL Server/Oracle/SQL Stored Procedures and functions.
• Experience in a BI environment.
• Broad understanding of Oracle HCM Cloud Applications and database structure of the HCM application module.
• Exposure to Oracle BI, Automation, JIRA and ETL will be added advantage.

• Analyzing website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

PHP Developer Requirements:

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Requirements:

• 4+ years of experience in developing database applications and reports
• Expert in SQL in various databases with good exposure to MySQL
• Hands on experience in query tuning for applications, APIs and reports
• Expertise in developing database procedures, triggers and events.
• Experience in AWS Aurora.
• Excellent communication skills.

Cignex Datamatics is looking for talented people like you. Please let me know if you are looking for a job change.

CDTL are the pioneers in the field of open source, we believe in creating value to our customers by providing them with innovative solutions. We have been doing some wonderful reference able work with the fortune 500 companies with great feedback and experience received from them. Talk about Allianz, EA, CA, UBM, IHG, Maersk, Renesas, etc., All have enjoyed working with us. We provide solutions using cutting edge technologies to all areas in Portal, content management, Big Data, ecommerce and are expanding in a lot of new and emerging areas.

We would want you to be associated with us to experience & enrich the joy of working in a growing company of the size of almost 500 employees as of now, with this you not only are noticeable but also get the opportunity to implement your ideas and make a mark in this growing organization, and you get to enjoy being one of the early founding members of the organization.

Below is the JD for the position we are hiring.

Desired Skills:

▪ Design, build and configure applications to meet business processes and application requirements

Work Experience:

▪ Must have a minimum of 7+ yrs of IT experience with min 4+ years of hands on experience in web technologies

▪ Good Knowledge on front end website architecture

▪ Must have experience in react.js (svelte, stencil) or similar frameworks

▪ Work experience html, CSS, JavaScript. 

▪ Experience of Node JS would be good.

▪ Hands on Design experience in API ( REST / SOAP) and integrating API’s with UI

▪ Good understanding of Modern web component development

▪ Good communication & presentation skills

▪ Must be able to work independently

If above position suits your interest, then share the following details:

Current CTC:
Expected CTC:
Notice period(15days or immediate joiner) Y/N :
Experience in UI development(in years):
Experience in React.js (in years):
Experience in HTML, CSS, Javascript (in years):
Experience in API (Rest / SOAP) in years :

Thanks & Regards,
Anshuman Baghel

Mechanical Designing, Drawing Reading and Interpretation, Concept Design, Detailing, Assembly, Preparation of Shop Loading Drawings & Coordinating With Manufacturing at Factory

AutoCAD Knowlesge is a must