customer support executive

Job Title: Backend Developer (Kotlin/Java)

Experience: 5-7 Years

Location: Remote (Candidates from Pune/Mumbai preferred for training-related travel)

Salary: ₹15-25 LPA CTC (1L up to 1.5L In hand Per Month)

Job Description:

We are seeking a highly skilled Backend Developer with expertise in Kotlin/Java (not Android) to join our dynamic team. The ideal candidate will have experience building scalable backend solutions, working with relational databases, and utilizing modern frameworks like Spring and Webflux.

This is a remote role, but candidates based in Pune/Mumbai who can travel for training purposes will be preferred.

• Must-Have Skills:Kotlin/Java backend development (5+ years)
• Spring Boot/Webflux (Reactor) (1+ year)
• Relational Databases (PostgreSQL preferred) (2+ years)
• Strong problem-solving skills and attention to detail
• Excellent communication skills and professionalism

• Key Responsibilities:Develop and maintain backend services using Kotlin/Java.
• Design and implement scalable microservices with Spring Boot/Webflux (Reactor).
• Work with relational databases (PostgreSQL preferred) and ensure optimal data handling.
• Optimize backend performance and ensure system reliability.
• Collaborate with frontend, DevOps, and product teams to deliver high-quality software solutions.
• Ensure best practices in coding, security, and system design.

• Nice to Have:Experience with NoSQL databases (Cassandra/MongoDB)
• Knowledge of Kafka for event-driven architecture
• Familiarity with AWS, Docker for cloud-based deployments
• Exposure to full-stack development with React
• Understanding of ClickHouse for analytics

Company:

The client is a technology company specializing in custom software development, mobile app creation, cloud services, data analytics, applied AI, cybersecurity, web design, and UX/UI design. They emphasize building robust, scalable, and world-class software products and applications. Their expertise spans various technology stacks, including MERN, MEAN, applied AI, Oracle, AWS, GCP, Microsoft Azure, and PAAS. They have developed products such as Digirestro, Task Manager, and Attendance Management. The company operates from multiple locations, including Pune and Nagpur in India, and Kendall Park, New Jersey, USA.

• Why Join Us?Competitive salary (₹15-25 LPA)
• Remote work flexibility (with occasional travel to Pune/Mumbai for training)
• Opportunity to work on modern tech stacks
• Collaborative and professional work environment

• 5+ years of experience in software development.
• At least 2 years of relevant work experience on large scale Data applications
• Good attitude, strong problem-solving abilities, analytical skills, ability to take ownership as appropriate
• Should be able to do coding, debugging, performance tuning, and deploying the apps to Prod.
• Should have good working experience Hadoop ecosystem (HDFS, Hive, Yarn, File formats like Avro/Parquet)
• Kafka
• J2EE Frameworks (Spring/Hibernate/REST)
• Spark Streaming or any other streaming technology.
• Java programming language is mandatory.
• Good to have experience with Java
• Ability to work on the sprint stories to completion along with Unit test case coverage.
• Experience working in Agile Methodology
• Excellent communication and coordination skills
• Knowledgeable (and preferred hands-on) - UNIX environments, different continuous integration tools.
• Must be able to integrate quickly into the team and work independently towards team goals

• Take the complete responsibility of the sprint stories’ execution
• Be accountable for the delivery of the tasks in the defined timelines with good quality
• Follow the processes for project execution and delivery.
• Follow agile methodology
• Work with the team lead closely and contribute to the smooth delivery of the project.
• Understand/define the architecture and discuss the pros-cons of the same with the team
• Involve in the brainstorming sessions and suggest improvements in the architecture/design.
• Work with other team leads to get the architecture/design reviewed.
• Work with the clients and counterparts (in US) of the project.
• Keep all the stakeholders updated about the project/task status/risks/issues if there are any.

QA Engineer

You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product,  Operations and Business groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Position Overview

• You will be responsible for all testing of an entire project across various platforms
• You will own the development and execution of test plans and test cases for multiple features of an application
• You will develop and maintain testing strategies, including manual and automation testing.
• You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
• You will participate in design and specification reviews, and use this information to design test plans.
• You will promote QA productivity through automation, tools, and other best practices.
• You will promote a culture of quality throughout the organization.

Basic Qualifications

• 3+ year of experience working as a Quality Assurance Engineer
• Experience in manual testing across android app, mobile web and desktop applications
• Bachelor's Degree
• Expertise in test methodologies and test processes.
• Ability to understand technical specifications and generate test cases from them
• Good in communicating with developers and technical leaders, even if they are remote.
• Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
• Shows creativity and initiative to improve product coverage and effectiveness.
• Should be able to generate test reports and dashboards for management communication.

• Bachelor’s degree in Computer Science, Software Engineering, or a related discipline
• 4+ years experience working in an IT environment
• 4+ years of Object-oriented design, functional programming
• Node JS API Development (Firebase API development is a plus)
• Angular or VUE or React JS Front end Development (VUE Js Experience is a plus)
• HTML / CSS responsive development
• Experience using any database
• Experience developing in an Agile / SCRUM Environment
• Experience developing mission-critical applications
• Strong business and technical acumen
• Excellent verbal and written communication skill

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