customer support executive

About the Role:

We are looking for an experienced Senior MERN Stack Developer to join our growing engineering team. You will be responsible for designing, developing, and maintaining high-performance web applications using the MongoDB, Express.js, React.js, and Node.js technology stack. You should be passionate about writing clean, scalable code and mentoring junior developers.

Key Responsibilities:

• Design and implement scalable, secure, and maintainable full-stack web applications using the MERN stack.
• Develop RESTful APIs and integrate third-party services and databases.
• Write reusable, testable, and efficient code.
• Optimize applications for maximum speed and scalability.
• Lead code reviews and enforce best practices in design and development.
• Collaborate with UI/UX designers, product managers, and other stakeholders to understand business requirements.
• Ensure cross-platform optimization and responsiveness of applications.
• Mentor and guide junior developers, fostering a culture of continuous learning.
• Troubleshoot and debug production issues.
• Maintain documentation of software functionality and technical decisions.

Required Skills:

• Strong proficiency in JavaScript (ES6+), HTML5, CSS3.
• Deep understanding of React.js and state management libraries like Redux or Context API.
• Hands-on experience with Node.js and Express.js.
• Strong knowledge of MongoDB and Mongoose ORM.
• Experience in building and consuming RESTful APIs.
• Familiarity with Git, CI/CD pipelines, Docker, and Cloud Platforms (AWS/GCP/Azure).
• Good understanding of microservices, authentication mechanisms (OAuth, JWT), and role-based access control.
• Experience with unit testing and testing frameworks like Jest, Mocha, or Cypress.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.

Preferred Qualifications:

• Bachelor’s/Master’s degree in Computer Science or related field.
• Experience with GraphQL or WebSockets.
• Exposure to DevOps practices and tools (e.g., Jenkins, Kubernetes).
• Previous experience in Agile/Scrum environments.

What We Offer:

• Competitive salary and performance-based bonuses
• Flexible working hours and remote work options
• Opportunities for upskilling and certifications
• Collaborative and inclusive team culture
• Health insurance and wellness benefits

Strong Full stack developer Profile

Mandatory (Experience 1) - Must Have Minimum 5+ YOE in Software Development,

Mandatory (Experience 2) - Must have 4+ YOE in backend using Python.

Mandatory (Experience 3) - Must have good experience in frontend using React JS with knowledge of HTML, CSS, and JavaScript.

Mandatory (Experience 4) - Must have Experience in any databases - MySQL / PostgreSQL / Postgres / Oracle / SQL Server /

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- Proven 3+ Years experience in automation testing for web and backend applications.

- Must have experience with API testing tools - RestAssured.

- Strong knowledge of automation testing frameworks (e.g., Cypress, Playwright, Protractor).

- Familiarity with programming languages such as Java, Python, or JavaScript.

- Understanding of basic SQL queries to validate data in the databases

- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Prior experience with trading applications or core financial services related applications is a big plus

Responsibilities

Designing a user interface (UI)

·      Create responsive, logical, and visually appealing user interfaces for web and mobile applications.

·      Work together with cross-functional teams to guarantee uniform and unified UI designs throughout the product.

·      For the purpose of efficiently communicating design thoughts and ideas, create wireframes, mock-ups, and prototypes.

Designing for User Experience (UX)

·      To better understand user needs, preferences, and behaviours, conduct user research.

·      To guide design choices, create user personas, user journeys, and empathy maps.

·      To improve the product's overall usability and user experience, iterate and improve user flows.

Interaction Design

·      Define and implement interactive elements and animations to enhance user engagement and delight.

·      Work closely with development teams to ensure seamless integration of design elements and interactions into the product.

Usability Testing

·      Conduct usability testing and gather feedback from users to identify areas for improvement.

·      Analyze user feedback and iterate designs based on insights obtained from testing.

·      Design Guidelines and Documentation:

·      Create and maintain design guidelines and documentation to ensure design consistency and scalability across the product.

Cross-Functional Collaboration:

·      Collaborate with product managers, developers, and other stakeholders to align design goals with product objectives and technical feasibility.

·      Participate in brainstorming sessions and provide creative input to product development discussions.

Qualifications

·      Bachelor's degree in Design, Human-Computer Interaction, or related field.

·      2-3 years of professional experience in UI/UX design for digital products.

·      Proficient in design tools such as Adobe XD, Sketch, Figma, or similar.

·      Strong understanding of design principles, user-centered design, and design thinking.

·      Knowledge of HTML, CSS, and JavaScript is a plus.

·      Excellent communication and collaboration skills.

·      Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Full-stack developer  - Remote position

Are you...

• Interested in working at a successful, well-funded start-up where every team member can make a huge contribution?
• Keen to make software that people will use every single day to make their lives easier?
• Excited to work on greenfield projects with responsibility and independence?
• Ready to develop and use your skills across our frontend, backend and mobile offerings?
• Meticulous about quality, and gifted with a strong desire to write beautiful code?

About the company

KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.

Why we need you

As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.

Our product team is lead by one of the founders and complete with a director of engineering, product manager, UX designer, one mobile developer and one senior full-stack developer who will be mentoring you. We want to work with a developer who cares about the way their code impacts the people who use it.

With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.

Our Tech Stack

• C# MVC modern tech stack
• Front end web in TypeScript & Angular or Node & React
• Test Driven Development (TDD) and follow SOLID design principles.
• EF 6.0
• SQL Server 2017
• Agile experience (Scrum, Kanban)
• TFS
• Cloud hosted in Azure with micro-services architecture

Your qualities

• 2-4 years experience in C#
• Front-end web experience in Angular
• Track record of building great products
• Excited about understanding the real problems working people come up against and fixing them with technology
• You’ll love the idea of being a big part of a small team: if you come up with a great idea, you can take it all the way to production
• Motivation and ambition to succeed in a fast-paced environment
• Not afraid to take on responsibilities

What we offer

• Crucial role in a funded, dynamic & fast-growing start-up shaking up the sharing economy
• Competitive salary based on relevant experience
• Flexible working for our most committed staff
• Unparalleled opportunities to develop your career as the company develops rapidly

If you want to join the KeyNest team, please get in touch – we look forward to meeting you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Dear Candidate,

We are HIRING AT SIMFORM
Please find the details as below:

Simform is a fast-growing software services company mainly serving and having a presence in North America. Simform has built a solid work culture that is focused on learning, growth, and work-life balance. Simform is well-known for its very good work culture and loved by employees.

Please find the details of the job:

Our MEAN stack team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the MEAN stack. You should be able to comfortably move between the client and server-side code written with JavaScript/TypeScript.

Role + Responsibilities:   

• Work with the team to design, develop and support scalable applications         
• Implementing elegant, intuitive user experience using the latest front-end technologies.         
• Developing API's and designing the data architecture using web frameworks like Express.         
• Write, test, and release production-ready code.         
• Work with our DevOps team to ensure continuous deployments of our applications

Person Specification and Qualifications:

• Experience developing highly scalable services and APIs         
• Knowledge of data modelling and database performance using NoSQL/SQL         
• Strong experience with JS frameworks like Express(any other backend framework), Angular.         
• Familiarity developing SaaS applications in AWS/Azure         
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications

Plus points if you're familiar with the following:

• Experience with deployment and CI/CD is a plus!       
• TypeScript implementation with Frontend or Backend applications         
• Knowledge of GraphQL and it's libraries like Apollo, Prisma         
• Have worked with Jest, Enzyme like testing libraries         
• Knowledge of document, key/value or other non-relational database systems such as Elastic Search, Redis, HBase, BigTable, DynamoDB

As technical lead, you will be responsible for complete product development including 

1. Identification of technology
2. Shaping engineering practices
3. Hiring engineering team
4. Shaping up the product