customer support executive

Responsibilities:

• Order Generation / Sales in their respective territory and Collection of Outstandings with STUs
• Attending to customer's urgent requirements & Resolving customer complaints
• To ensure segment wise secondary sales growth and maintain dicipline of SPARK reviews across all distributors
• Growth of retail sales revenue by ensuring target achievement for the Area
• Growth of workshop sales revenue by ensuring target achievement for the Area
• Growth of STU sales revenue by ensuring target achievement for the Area
• Ensure SPARK Review Adherence
• Execute activities towards workshop revenue growth and accomplish process adherence
• Growth of Workshop Paid Revenue
• Establish Parts Maturity Index across assigned workshops
• Planning and assisting Workshop Branches in Southern Kerala to establish MSL in co-ordination with Service (incl New Models)
• STU Sales
• Follow up for GRNs & price amendments from STU & Project sectors, Bill preparation, payment follow up and collection, depositing of payments, Money Receipt preparation on time and thereby ensuring outstanding below the committed DSO level
• Purchase Requests generation, RC prices collection, price tabulation, offers submission, order generation etc from STU & project sectors
• MRP updation, Materials follow up, Leyparts Business development through new model parts/kits/aggregates, dissemination of information on Part no. changes & other data, answering all the enquires and coordination among all the depots and branches/Chief OIffice/Central stores in STU & Project sectors
• Update on STU Tenders and loss of sales analysis

MIS & Reports:

• Monthly branch reviews
• AOR & VOR reductions review
• TOC recommendation review with attached dealer outlets and ASCs
• Sales tracker, Stock tracker and dealer profititability review
• MIS of monthly outlook numbers, Sales Coordination activities

Feet on Street Management (DWE):

• Follow up on DWEs along with Service MICs for fleet customers
• BS3 Engine Sale improvements
• Focus on sale improvements in DEF and BSVI filters
• Resolving issues & queries through whatsapp & phone call of all DWEs.

Prockured is a leading hospitality procurement company that specializes in providing a comprehensive range of products and goods for Hotels, Restaurants, and Cafes (HoReCa). We are dedicated to simplifying procurement processes and optimizing supply chain management for our clients in the hospitality industry.

Job Location: Jaipur

Responsibilities:

• Conduct market research to identify potential clients in the hospitality industry.
• Assist in developing and implementing sales strategies to reach target customers.
• Generate leads through various channels, including online research and cold calling.
• Collaborate with the sales team to create compelling product presentations and proposals.
• Attend meetings with potential clients to showcase Prockured's offerings.
• Build and maintain positive relationships with clients and key stakeholders.
• Provide support in managing the end-to-end sales process.
• Work closely with the marketing team to align sales efforts with promotional activities.
• Participate in training sessions to enhance product knowledge and sales skills.

Qualifications:

• Currently pursuing a degree in Business, Sales, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Enthusiastic and self-motivated with a passion for sales.
• Ability to work in a fast-paced and dynamic environment.
• Basic understanding of sales principles and customer relationship management.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office applications.

Benefits:

• Opportunity to gain hands-on experience in sales within the hospitality procurement industry.
• Exposure to a dynamic and innovative work environment.
• Training and mentorship from experienced professionals.
• Networking opportunities within the hospitality sector.
• Potential for future employment opportunities based on performance.

Prockured is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Roles and Responsibilities:

• Possess complete understanding of individual project or modules within a larger project.
• Guide the software engineers in good programming discipline.
• Multi-task/work on several projects effectively and deliver within timeline.
• Exhibit excellent coding skills, adhering to standards, with minimal defects.
• Integrate software components into a fully functional software system.
• Understand low level designs and adhere to architecture decisions.
• Understand high level designs and participate in architectural discussions.
• Work independently and contribute to the overall delivery.
• Ability to interface 1-1 with the customer. Articulate the work done.
• Implement technical solutions that are proposed by Leads or Tech Specialist to solve real time business problem.
• Exposure to Full stack development or frameworks depending on technology stack.
• Exhibit strong full stack or appropriate framework and platform knowledge and propose solutions to customers.
• Participate and contribute to technical discussions / architecture proposals.
• Work on POCs and ability to present technical solutions.
• Come up with alternative solutions to effectively solve customer problems.
• Certified developers either internally or externally in their area of expertise.
• Takes interest in mentoring juniors and software engineers.

Skills required:

Apex, Visualforce, Lightning Aura, Objects & Fields Set up, Process builder, Workflow rules, Validation rules, Formula Fields, LWC, Flows and Basic Integration experience, HTML, CSS, Javascript, Deployment using Change Set, Using tools like VS code, developer Console, Workbench and Dataloader

Nice to have:

Advanced and complex Integrations, Apex Design patterns

Certifications:

Good to have: PD1 (Platform Developer 1), PD2 (Platform Developer 2) and App Builder

About Us:

Saint-Gobain group through its group company Grindwell Norton Limited has established INDEC - an International Delivery Center in Mumbai to provide IT solutions and services to the groups’ businesses Globally.

INDEC is currently organized into INDEC Application Development, INDEC Infrastructure Management and Cyber Security Management.

While INDEC Apps specializes in Software application development and maintenance services (ADM), INDEC Infra specializes in monitoring and managing the key IT infrastructure assets of the group deployed globally across 70 countries worldwide. INDEC provides IT Services and Solutions to the Saint-Gobain group through its state-of-the-art delivery centers based at Andheri – East in Mumbai. There are approximately 1200+ associates working in INDEC currently.

 INDEC Infra operates on the following service lines: Network Coordination Center (NCC/NOC), Data Center Infrastructure Support, IT Standards, Tools Engineering and Reporting Automation.

INDEC Cybersecurity provides 24/7 Security monitoring to detect & react on any suspicious activity in Saint- Gobain. It provides services on vulnerability scanning, web application firewall, endpoint protection, strong authentication, digital certificate, Win 10 MBAM and SFTS support.

Company Website:

https://www.saint-gobain.co.in/indec

Required Skills: Core PHP, PHP Framework, Angular JS, MY SQL

Key Responsibilities:

1. Maintenance of existing Portal developed in Core PHP

2. Redeveloping the existing portals using new technologies

3. Develop new portal as per user expectation using APIs

Primary duties and responsibilities include:

·         Candidate should be able to work independently with client and should possess excellent written and verbal communication skills.

·         Work closely with experienced integration, frontend, or backend development teams

·         Contribute to estimation and scoping of projects

·         Work on presales environment for checking feasibilities for customer requirement.

Required Experience

·         Bachelor’s degree in Computer Science, or equivalent work experience

·         8 to 10 years of programming experience—preferably with Java 8+, and other tool support

·         5 years of Java # 6 experience

·         Should have experience in executing project independently.

·         Demonstrated ability of Design Patterns and to write efficient, reusable rest services and libraries

·         Experience with agile software development methodologies and software development best practices, pair programming and CI/CD

·         Excellent written and verbal communication skills

·         Excellent analytical skills for solution building of customer requirements.

·         Good knowledge of datastores (RDBMS, Oracle, SQL)

·         Must have in depth understanding of the L1, L2, L3 support environment.

·         Experience in Java, JavaScript, CSS, HTML, XML and other web technologies

·         Strong understanding of network OS and system configurations.

·         Familiarization with OSLC and REST APIs

·         Ability to successfully lead offshore development teams and work in global delivery model- US, India, Germany

·         Knowledge of LDAP

·         Experience with Microsoft Office products- Word, Excel, Powerpoint

·         Experience with other Requirements Management Tools (Polarion, PTC Integrity) will be a value add

Preferred Experience

·         Understanding of high-availability, fault-tolerant, scalable, distributed systems

·         Working knowledge of iText 7, OpenFeign, RabbitMQ/JMS, Mockito and jUnit/nUnit, Spring Cloud


Salary is not constriant. Candidate should have interest to new things.

                                            Salesforce Developer

Fission Labs is a services company in hyderabad delivering high-end solutions, primarily in the areas of highly scalable cloud applications and analytics for large sets of data using open source technologies. We work with a variety of companies and Silicon Valley start-ups leveraging AI and been successful in delivering high quality results.

Aura? Ahoy, seems folks here migrated to Lightning Web Components (LWC).

Location: Remote for now. However,expected to work from our Hyderabad office from Jan 2021 onwards.

Work timings: 3 pm - 12 am Indian Standard Time

What’s special about us?

One of the earliest adopters of AWS in India

Start-up spirit (Good ten plus years, yet we maintain it)

Technical meet-ups (We are known for hosting them in the town)

What we offer:

A collaborative work environment.

Scope for learning, always fostering it. Not limited to funding udemy courses.

Aura and now LWC.That’s the kind of opportunities and learning curve one can expect to experience.

Open culture and a chance to associate with a dynamic team working on some interesting projects.

Responsibilities:

• Responsible for the development of solutions on the force.com platform within the scope of business applications
• To code via best practices including optimization, re-usability and scalability
• To integrate other applications with the Force.com platform
• To work independently on technical requirements

Experience and expectations:

• 5+ years of overall experience that includes at least 3 years of experience as Salesforce developer in translating business requirements into working solutions using Salesforce.com
• Working knowledge of lightning framework. Aura at least,if not LWC.
• Exposure to at least one large enterprise Salesforce project.
• Logical thinking and problem-solving ability.
• At least 1 salesforce certification is required.
• Expertise in batch, queueable and scheduled jobs, future methods, Apex, Visualforce and triggers.
• Strong in HTML, CSS, JavaScript.
• Service and community cloud experience is desirable.

Job Title:  .Net Developer

Experience- 2-4 years

Qualification- BE/BTech/ME/MTech/MCA or equivalent

Location:  Pune

Job Description

.Net Developer

• Designing Web pages in ASP.NET technology
• Coding in C# (Building the application’s Business Logic and other related software code)
• Hands on experience on SQL Server
• NET, C#, .NET framework 3.5 work experience
• Experience in Framework 4.5 / Bootstrap / HTML 5 / JQuery / LINQ to SQL
• Requirement gathering through client interaction
• Understanding of change request processes and other software development processes and preparing technical documentation
• Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the project
• Doing Manual unit Testing of the software developed
• Experience in Deployment and Build management
• Consulting clients/colleagues concerning the maintenance and performance of software applications and obtaining information, clarify details and implement information