customer support executive

About Us Simbian® is building Agentic AI platform for cybersecurity. Founded by repeat successful security founders, we have gathered an excellent cohort of employees, partners, and customers. Our mission is to solve security using AI and our core values are excellence, replication, and intellectual honesty.

Our promise is to make Simbian the best workplace of your career and we believe a small group of thoughtful passionate people can make all the positive difference in the world. To fuel our fast growth, we are seeking an exceptional candidate who shares our core values of excellence (being the world's best at our craft), replication (share your best ideas with others), and intellectual honesty (tell the truth even if it's bitter).

Our AI Agents automate security operations and provide our customers 10x leverage. Our customers include some of the world's largest companies.

Our initial use cases include: SOC alert triage and investigation Prioritization and classification of vulnerabilities AI based threat hunting

As an Engineering Manager, you will lead a pod of highly skilled engineers responsible for building critical components of Simbian’s platform—from scalable backend services and data pipelines to integrations with security tools and novel AI-driven investigation engines. You’ll be responsible for driving execution, mentoring engineers, and shaping technical direction while working closely with product, AI/ML, and security teams.

This role is ideal for a hands-on leader who thrives in startup environments, is comfortable balancing execution with strategy, and can guide engineers to build reliable, secure, and scalable systems.

Responsibilities

• Lead and mentor a pod of backends, frontend, or platform engineers (depending on pod assignment: e.g., Integrations, Investigation Infra, Threat Hunting, etc.).

• Drive delivery of product and platform features aligned to quarterly OKRs

• Establish engineering best practices for code quality, observability, security, and reliability

• Collaborate with product managers and security SMEs to define technical scope, execution plans, and delivery timelines.

• Provide technical guidance in architecture decisions across areas such as: 1. Scalable microservices 2. Security product integrations (EDR, SIEM, CNAPP, etc.)

• Data pipelines (historical + real-time event ingestion)

• AI/ML systems for reasoning and automation

• Recruit, develop, and retain top engineering talent.

• Ensure pods maintain a high bar for innovation, execution, and collaboration.

Requirements

• 12+ years of professional software engineering experience in security domain, with at least 3+ years leading or managing engineering teams. • Strong background in building scalable backend systems (Python, Go, or Java preferred).

• Experience with cloud-native architectures (Kubernetes, Postgres, vector databases, OpenSearch, etc.).

• Familiarity with data pipelines (ETL/ELT, orchestration frameworks like Dagster/Airflow, streaming systems).

• Exposure to security products and data (SIEM, EDR, CNAPP, vulnerability management) is a strong plus.

• Track record of leading pods/teams to deliver complex technical projects with measurable outcomes.

• Strong communication skills, with the ability to work cross-functionally with product, AI/ML, and security teams.

• Startup mindset: bias for execution, ability to operate with ambiguity, and eagerness to wear multiple hats.

Nice to Have

• Experience with AI/ML pipelines, LLM integration, or security-focused AI applications.

• Knowledge of SOC processes, MITRE ATT&CK, or incident response workflows.

• Contributions to open-source projects in data, security, or AI. • Previous experience scaling teams at an early-stage startup.

Benefits

• Competitive salary commensurate with experience

• Generous early-stage equity with significant upside potential

• Annual performance bonuses tied to company and individual goals

Budget- under 90L annually

Job Description for QA Engineer:

Location -Hyderabad

• 6-10 years of experience in ETL Testing, Snowflake, DWH Concepts.
• Strong SQL knowledge & debugging skills are a must.
• Banking experience is mandatory
• Experience on Azure and Snowflake Testing is plus
• Experience with Qlik Replicate and Compose tools (Change Data Capture) tools is considered a plus
• Strong Data warehousing Concepts, ETL tools like Talend Cloud Data Integration, Pentaho/Kettle tool
• Experience in JIRA, Xray defect management toolis good to have.
• Exposure to the financial domain knowledge is considered a plus
• Testing the data-readiness (data quality) address code or data issues
• Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions
• Demonstrate strong collaborative experience across regions (APAC, EMEA and NA) to effectively and efficiently identify root cause of code/data issues and come up with a permanent solution
• Prior experience with State Street and Charles River Development (CRD) considered a plus
• Experience in tools such as PowerPoint, Excel, SQL
• Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus

Key Attributes include:

• Team player with professional and positive approach
• Creative, innovative and able to think outside of the box
• Strong attention to detail during root cause analysis and defect issue resolution
• Self-motivated & self-sufficient
• Effective communicator both written and verbal
• Brings a high level of energy with enthusiasm to generate excitement and motivate the team
• Able to work under pressure with tight deadlines and/or multiple projects
• Experience in negotiation and conflict resolution

Position: Project Manager

Company: Enpointe.io

Location: Mumbai

Experience: 1 to 2 Years

Employment Type: Full-time

About Enpointe.io:

Enpointe.io is a digital-first company focused on delivering smart, user-centric web and mobile solutions. We work with startups, SMEs, and enterprise clients to create technology products that are impactful and scalable. To support our growing portfolio, we are seeking a proactive Project Manager who can lead, coordinate, and deliver multiple projects on time and within scope.

Position Overview:

We are looking for an experienced Project Manager to manage digital, web, and mobile-based projects end-to-end. The ideal candidate will have strong leadership, communication, and organizational skills, with the ability to manage cross-functional teams and ensure smooth project execution across agile workflows.

Key Responsibilities:

• Lead and manage project planning, execution, delivery, and closure across multiple client and internal projects.
• Define project scope, timelines, goals, deliverables, and resource allocation.
• Coordinate with designers, developers, QA, and business teams to ensure requirements are met.
• Track and manage project tasks, risks, dependencies, and change requests.
• Conduct regular sprint planning, reviews, and daily stand-ups (Agile/Scrum).
• Communicate with clients to understand requirements, give updates, and manage expectations.
• Ensure timely delivery of high-quality solutions while maintaining budget and timelines.
• Use project management tools like JIRA, Trello, Asana, or ClickUp to track progress.
• Prepare documentation such as project plans, progress reports, meeting notes, and release plans.
• Drive continuous process improvement and team collaboration.

Required Skills & Qualifications:

• 1 to 2 years of experience in project management, preferably in a digital, IT services, or SaaS environment.
• Proven experience managing cross-functional teams and client-facing communication.
• Strong understanding of SDLC and Agile/Scrum methodologies.
• Proficiency in project management tools (e.g., JIRA, Trello, ClickUp, Asana).
• Excellent time management, risk management, and decision-making skills.
• Exceptional written and verbal communication skills.
• Ability to handle multiple projects and priorities in a fast-paced environment.

Preferred Qualifications:

• PMP, CSM, or similar certifications.
• Experience managing web, mobile, or UI/UX projects.
• Knowledge of tools like Figma, Git, Slack, Notion, or Confluence.
• Familiarity with basic technical concepts (APIs, front-end/back-end separation, deployment pipelines).

Ask ChatGPT

Apply Link - https://tally.so/r/wv0lEA

Key Responsibilities:

1. Software Development:

• Design, implement, and optimise clean, scalable, and reliable code across [backend/frontend/full-stack] systems.
• Contribute to the development of micro services, APIs, or UI components as per the project requirements.

1. System Architecture:

• Collaborate and design and enhance system architecture.
• Analyse and identify opportunities for performance improvements and scalability.

1. Code Reviews and Mentorship:

• Conduct thorough code reviews to ensure code quality, maintainability, and adherence to best practices.
• Mentor and support junior developers, fostering a culture of learning and growth.

1. Agile Collaboration:

• Work within an Agile/Scrum framework, participating in sprint planning, daily stand-ups, and retrospectives.
• Collaborate with Carbon Science, Designer, and other stakeholders to translate requirements into technical solutions.

1. Problem-Solving:

• Investigate, troubleshoot, and resolve complex issues in production and development environments.
• Contribute to incident management and root cause analysis to improve system reliability.

1. Continuous Improvement:

• Stay up-to-date with emerging technologies and industry trends.
• Propose and implement improvements to existing codebases, tools, and development processes.

Qualifications:

Must-Have:

• Experience: 2–5 years of professional software development experience in [specify languages/tools, e.g., Java, Python, JavaScript, etc.].
• Education: Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Technical Skills:
• Strong proficiency in [programming languages/frameworks/tools].
• Experience with cloud platforms like AWS, Azure, or GCP.
• Knowledge of version control tools (e.g., Git) and CI/CD pipelines.
• Understanding of data structures, algorithms, and system design principles.

Nice-to-Have:

• Experience with containerisation (e.g., Docker) and orchestration tools (e.g., Kubernetes).
• Knowledge of database technologies (SQL and NoSQL).

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.

Jr. Shopify Developer

Experience - 1-2years

Marketing Skills

• Collaborated with clients and the design team to understand project requirements

and translate them into functional and visually appealing websites.

• Developed and maintained responsive websites using WordPress, Webflow and

Shopify ensures optimal user experience.

• Customized themes, templates, and plugins to meet specific project needs,

including e-commerce functionality, blog integration, and interactive elements.

• Conducted thorough testing and debugging to identify and resolve issues,

ensuring websites' smooth performance across different devices and browsers.

• Assisted in website content creation, image editing, and site updates to ensure

timely and accurate website maintenance.

• Provided technical support to clients and team members, addressing inquiries

and troubleshooting any website-related problems.

• Assisted senior developers in building and maintaining websites using Webflow,

Shopify, and WordPress.

• Gained hands-on experience in front-end and back-end development, honing

skills in HTML, CSS, Bootstrap, JavaScript, and PHP.

• Assisted in the customization of website templates and themes, integrating

various functionalities and features.

• Conducted research on emerging web development trends and technologies,

providing valuable insights to the development team.

• Assisted in website testing and quality assurance to identify and fix bugs and

ensure optimal website performance.

Required Candidate profile

• Proficient in WordPress, Webflow, and Shopify development.

• Moderate understanding of HTML, CSS, JavaScript, Laravel, and PHP

• Responsive web design and mobile optimization

• E-commerce website development and integration

• Knowledge of UI/UX principles and design

• Website testing and debugging

• Strong communication and teamwork abilities.

Soft Skills

• Outstanding Team player
• Delivery Oriented
• Adaptable to challenges
• Problem solver

Location - Kolkata (Hybrid)

Key Responsibilities:

·        Develop and create websites, applications, and systems

·        Participate on the Development and Testing Phase of the Projects

·        Participate as a member of the Scrum team

·        Maintain and enhance existing Projects

·        Deliver quality output on all Projects

·        Showcase your analytical and problem-solving ability.

·        Guide and Mentor other developers

·        Be updated on the latest technologies

Requirements:

·        More than 4-8 years’ experience in PHP

·        Must have minimum 4 years work experience in Laravel framework

·        Knowledge and experience in: MySQL, JQuery, Bootstrap, HTML,CSS

·        Knowledge on Coding Standards, Design Patterns, and Best Practices

·        Has actual experience and understanding on Agile Software Development

·        Ability to prioritize and handle multiple tasks and projects concurrently.

·        Able to mentor, collaborate and guide other team members

·        Team Player, Proactive and Accountable

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Cerclex is the one of leadinghttps://cerclex.com/"> waste management company in india which works as a digital technology platform for the waste management and recycling Industry with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

CercleX  helps brands to accomplish their sustainability targets withhttps://cerclex.com/extended-producer-responsibility/"> Extended Producer responsibility and researchhttps://cerclex.com/blog/the-effects-of-solid-waste-on-environment/"> solid waste managemet on the environment to ensure the environment is eco free.

To succeed as a backend developer, you should be focused on building a better, more efficient program and creating a better end-user experience. You should be knowledgeable, collaborative, and motivated.

Back-end Developer Responsibilities:

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Recording data and reporting it to proper parties, such as clients or leadership.
  Participating in continuing education and training to remain current on best
• practices, learn new programming languages, and better assist other team members.
• Taking lead on projects, as needed.
• Develop web applications and web services using Java Spring Boot, Spring Cloud Frameworks, AWS
  
  Back-end Developer Requirements:
  
  
• Bachelor’s degree in computer programming, computer science, or a related field.
• Fluency or understanding of specific languages, such as Java, Nodejs,React,JSON,PHP, or Python, and operating systems may be required.
• Strong understanding of the web development cycle and programming techniques and tools.
• Focus on efficiency, user experience, and process improvement.

• In this role, you should be able to work independently with little supervision.
• You should have excellent organization and problem-solving skills.
• If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
• You will be responsible to develop high-quality software that is aligned with user needs and business goals.

• 5 to 10 years of end-to-end development using Java & UI technology (ReactJS)
• Good knowledge of any relational database).
• Experience in JavaScript along with an OOP language
• Well versed with testing concepts and methodologies
• Agile/Scrum development and full SDLC from development to production deployment.
• Analytical mind with problem-solving aptitude.
• Ability to work independently.
• Excellent written and oral communication skills.

Knowledge and Skills:

• Writing semantic, modern, and accessible HTML mark-up.
• ReactJS (v17),Type Script, HTML, CSS
• Organizing and writing modular, well-structured CSS.
• Mastery of turning complex mock-ups into performant components/pages.
• Strong familiarity with Vanilla JS and up to date with the latest TypeScript features.
• Experience with writing scalable and performant code for a high-traffic website.
• Experience and/or knowledge of both Object Oriented Programming and Functional Programming principles.
• Willingness and desire to learn new and legacy frameworks.
• CSS pre-processing via SCSS.
• Experience with JS frameworks such as React, Redux, Backbone, or Marionette.
• Experience with Continuous Integration or Continuous Delivery.