Victaman Services

Are you passionate about tech and talent? Join our team at SnapFind, where we specialize in placing top IT professionals across the industry. We’re looking for an HR Intern who’s ready to dive deep into IT recruitment, with some exposure to Non-IT hiring as well.

 Your Role:

• Work closely with senior recruiters to source and screen top IT talent
• Handle job requirements, application tracking, and interview coordination
• Understand Tech Stacks, Job descriptions, and Client Expectations
•  Support Non-IT role hiring also.
• Keep recruitment trackers, databases, and reports up-to-date.
• Learn and grow in a fast-paced tech recruitment environment.

 What We’re Looking For:

• 6+ months experience in recruitment, preferably with IT roles
• Familiarity with tech profiles (Developers, QA, DevOps, etc.)
• Strong communication skills and a hunger to learn.
• Bachelor's degree in HR / Business / IT or related field (preferred).

 What’s In It for You:

• Get hands-on with real Tech hiring – work on live roles
• Learn from experienced IT recruiters.
• Get exposure to multiple tech domains and startups
• Potential to convert into a full-time role based on performance
• Be part of a high-energy, learning-first culture

Stipend -: 10K - 15K / Month (Depends upon the interview)

Working Days -: 5.5 Days (Alternate Saturdays will be Off)

Based on Performance, Full-Time opportunity will be provided post completion of the Internship.

Looking to start your HR career? Join us as an HR Recruiter Intern and gain hands-on experience in recruitment!  

✨ Internship Details:

📌 Role: HR Recruiter Intern (Remote)  

⏳ Duration: 3 to 6 months  

🕘 Timing: 9 AM - 6 PM  

🎓 Eligibility: Pursuing Graduation or Above  

🔞 Age: 18+  

📍Location: Work from Home

💰 Stipend: ₹3,000 - ₹10,000  

📜 Certificate Provided

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

**Salary and Benefits:**

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Join our team for an exciting role in International Outbound Sales, where you will engage in outbound calling to prospective clients worldwide. As a key player, your primary responsibility will be to promote and sell our products/services effectively while maintaining high standards of customer satisfaction.

Responsibilities:

- Conduct outbound calls to potential customers to introduce products/services.

- Develop and maintain relationships with prospects to close sales.

- Achieve and exceed sales targets and performance metrics.

- Provide accurate information about products/services and address customer inquiries.

- Document all interactions and update customer information in the database.

We are seeking individuals with strong persuasive skills and a results-driven mindset. Excellent communication skills, both verbal and written, are essential to effectively convey product benefits and handle objections. The ability to work independently, manage time efficiently, and thrive in a competitive sales environment is crucial.

If you are passionate about sales, have a knack for building client relationships, and are ready to excel in an international sales role, apply now. Join us and contribute to our mission of delivering exceptional sales performance and customer satisfaction globally.

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact.

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!