business development Executive

We have opening for Australian Client in Gurugram

Job Title: Int. Business Development executive ( Outbound sales process)

Location: Plot No. 270, Phase 2, Udyog Vihar, Sector 20, Gurugram, Haryana 122016

Employment Type: Full-Time

Salary: Negotiable Based on Experience

Industry: BPO/Call Centre

Experience: Minimum 6 months - 3 years in outbound B2B sales role in an international BPO environment (Energy or Telecom preferred)

Working Hours: 4:30 AM IST – 1:30 PM IST (Monday to Friday)

Transportation: Both side cab (within the hiring zone)

Role Overview

We are seeking dynamic and results-driven Business Development Executives to join our B2B International Sales team for the Australian market. This is an exciting opportunity to work with clients in the Energy, Telecom, and Cyber Security sectors, build strong relationships, and drive business growth.

Identify, connect, and engage with potential business clients in Australia.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Hello Professionals,

We have opening for Angular UI developer with NSP (NSPLus Technology Pvt. Ltd. Bangalore)

Exp required; 5-8 years

Roles & Responsibilities:

• Design, develop, and maintain responsive and dynamic UI components using Angular (v10+) and JavaScript/TypeScript.
• Integrate front-end components with .NET-based APIs and ensure seamless data flow.
• Work with MS SQL for data retrieval, manipulation, and basic query optimization.
• Independently manage end-to-end development of UI modules for MES-related applications.
• Translate business requirements into technical specifications and deliverables.
• Optimize application performance and ensure scalability and maintainability.
• Collaborate with backend developers, QA engineers, and product managers.

Deliver high-speed UI development for short-cycle and challenging project assignments

1. Pre-qualification criteria

• Experience with MES platforms or industrial automation systems
• Familiarity with Agile/Scrum methodologies.
• Exposure to DevOps tools and CI/CD pipelines.
• 
  

Skillset required:

• Expert in UI development in Angular 17 and above,.
• Strong proficiency in JavaScript, Boot Strap,

TypeScript, HTML5, CSS3.

• Experience working with .NET Core APIs and RESTful services.
• Fair working knowledge of MS SQL – writing queries,

joins, and stored procedures.

• Proven track record of working on 2–3 complex industrial web applications, preferably in MES or manufacturing domains.
• Ability to work independently with minimal supervision.
• Strong problem-solving and debugging skills.

Regards

NSP HR

Job Title: Content Writer

Location: Aliganj, Lucknow, Uttar Pradesh

Job Type: Full-Time, Onsite

Working Days: 6 Days/Week

Salary: ₹15,000 - ₹25,000 per month

Experience: 1-3 Years

Vacant Positions: 4

Job Description: We are seeking a talented Content Writers to join our team in Aliganj, Lucknow, Uttar Pradesh. The ideal candidate will have 1-3 years of experience in content writing and a strong grasp of English. You will be responsible for creating engaging and compelling content across various platforms.

Requirements:

1. 1-3 years of experience in content writing.
2. Excellent writing, editing, and proofreading skills.
3. Ability to create content that is engaging and SEO-friendly.
4. Strong research skills to produce high-quality content.
5. Candidates must be based in or near Lucknow.
6. Must have capacity of writing minimum 4k words per day.

Interview Process:

Only face-to-face interviews will be scheduled.

If you are passionate about writing and meet the above criteria, we would love to hear from you!

Apply Now!!

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.

Some company highlights:

• Quantiphi has seen 2.5x growth YoY since its inception in 2013.
• Winner of the "Machine Learning Partner of the Year" award from Google for two consecutive years - 2017 and 2018.
• Winner of the "Social Impact Partner of the Year" award from Google for 2019.
• Headquartered in Boston, with 700+ data science professionals across different offices.

For more details, visit: our http://www.quantiphi.com/">Website or our https://www.linkedin.com/company/quantiphi/">LinkedIn Page

Job Description

Role:                                 Associate Tech Architect / Tech Architect – ReactJS +Python+AWS

Experience Level:           7-13 Years

Work location:                Mumbai & Bangalore

We are looking for an experienced full stack developer( ReactJS and Python ) who can help create dynamic software applications for our clients with their skill set. In this role, you will be responsible for gathering requirements from clients and accordingly write and test scalable code, and develop front end and back-end components.

Technologies worked on:

ReactJS, Python, AWS

Requirement Description:

• Full Stack developer with experience in ReactJS, Python, API Gateway, Fargate and ECS
• Well-experienced in working with tools like Git, Maven, JFrog
• Should have a solid understanding of object-oriented programming (OOP)
• Well-experienced to perform Unit Testing and Integration Testing and have good experience in Agile based development approach
• Expertise in developing enterprise-level web applications and REST and SOAP APIs using MicroServices, with demonstrable production-scale experience
• Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments
• Strong background working with Linux/UNIX environments and strong Shell scripting experience
• Working knowledge with SQL or  No SQL databases
• Understand Architecture Requirements and ensure effective design, development, validation, and support activities
• Understanding of core AWS services, uses, and basic AWS architecture best practices
• Proficiency in developing, deploying, and debugging cloud-based applications using AWS
• Ability to use the AWS service APIs, AWS CLI, and SDKs to write applications
• Ability to identify key features of AWS services
• Identify bottlenecks and bugs, and recommend solutions by comparing the advantages and disadvantages of custom development
• Should contribute to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
• Execute strong collaboration and communication skills within distributed project teams
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Responsibilities:

• Writing clean and efficient codes for Android applications
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
• Collaborating with cross-functional teams to define and design new feature.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ability to brainstorm and come up with solutions to open ended problems.
• Ability to take ownership and drive initiatives end to end.
• Desire to learn and dive deep into new technologies on the job.
• Solid understanding of CS fundamentals-Operating Systems, Databases and Data Structure.

Knowledge and Skills:

• Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
• Proficient understanding of code versioning tools such as Git
• Familiarity with RESTful APIs to effectively integrate Android applications
• Solid understanding of the full mobile development life cycle.
• Passion for products and aspiration to make a big impact.
• Solid engineering principles and clear understanding of data structures and algorithms.
• Expertise in implementation of custom UI components along with fabulous animations and  write/understand Rest APIs
• Experience working with Google Maps, Social APIs, Geo-locations, Media permissions, SMS fetch, etc.
• Experience in memory management and in designing high- performance apps

What you need to have:

• Graduation from any field
• 3+ years in a sales role
• Experience in B2B sales and corporate sales
• B2C sales
• Outstanding organizational skills
• Analytical mindset and good problem-solving skills
• Quantitative ability
• Attention to detail
• Exceptional interpersonal skills
• Excellent written and verbal communication
• Strong time-management skills
• Negotiation and project management skills

• Monitoring business metrics on a weekly basis- % repeat, CAC, LTV, ROAS, ACOS, etc
• Liaising with the brand marketing team to identify the appropriate target audience for particular ad campaigns
• Developing and managing digital prospecting and remarketing campaigns
• Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
• Identifying and testing new channels to continue to meet or exceed established critical metrics
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results

Desired Candidate Profile

• 6+ yrs digital performance marketing experience ideally in the FMCG space
• Familiarity with Facebook Business Manager, Google Adwords, analytics, and Instagram