Inside Sales

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Job Title : Solution Architect – Denodo

Experience : 10+ Years

Location : Remote / Work from Home

Notice Period : Immediate joiners preferred

Job Overview :

We are looking for an experienced Solution Architect – Denodo to lead the design and implementation of data virtualization solutions. In this role, you will work closely with cross-functional teams to ensure our data architecture aligns with strategic business goals. The ideal candidate will bring deep expertise in Denodo, strong technical leadership, and a passion for driving data-driven decisions.

Mandatory Skills : Denodo, Data Virtualization, Data Architecture, SQL, Data Modeling, ETL, Data Integration, Performance Optimization, Communication Skills.

Key Responsibilities :

• Architect and design scalable data virtualization solutions using Denodo.
• Collaborate with business analysts and engineering teams to understand requirements and define technical specifications.
• Ensure adherence to best practices in data governance, performance, and security.
• Integrate Denodo with diverse data sources and optimize system performance.
• Mentor and train team members on Denodo platform capabilities.
• Lead tool evaluations and recommend suitable data integration technologies.
• Stay updated with emerging trends in data virtualization and integration.

Required Qualifications :

• Bachelor’s degree in Computer Science, IT, or a related field.
• 10+ Years of experience in data architecture and integration.
• Proven expertise in Denodo and data virtualization frameworks.
• Strong proficiency in SQL and data modeling.
• Hands-on experience with ETL processes and data integration tools.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to lead technical discussions and influence architectural decisions.
• Denodo or data architecture certifications are a strong plus.

What you'll actually do:

• Own client onboarding end-to-end
• Be the go-to person for client coordination & queries
• Keep operations running smoothly — SOPs, trackers, workflows
• Prepare client reports & business reviews
• Identify gaps and fix them before anyone notices

You're our person if you have:

• Background in Operations, Client Success, Account Management, or Healthcare Ops
• Strong communication & stakeholder management skills
• Basic Excel/Sheets comfort (no advanced analytics needed)
• Based out of Gurgaon or open to relocate
• Prior experience in healthcare, wellness, or health-tech is a strong plus

Position: Dot net Developer (.net Core, Angular)

Location: Noida Extension

Experience: 5-15 year

Salary: Negotiable

Industry: IT (Fintech development)

Qualification: B.Tech/ BCA/ MCA

candidate prefer from fintech development.

Job Requirements:

·         experience with API development, Rest API and Web socket

·         Proven experience in software and application development, preferably as a .NET Developer

·         Experience in working with SQL Server, .net core, ASP.NET framework and architectural patterns such as MVC

·         Good understanding in Web API/Rest API

·         Good at HTML, CSS3, jQuery and Java Script/Typescript

·         Ability to take quick decisions while working in a fast-paced environment

·         Strong understanding of Agile methodologies.

Responsibilities and Duties:

·         Develop software solutions by studying information needs; conferring with users, studying systems flow, data usage and work processes, investigating problem areas, following the software development lifecycle

·         Ensure high-level performance and responsiveness of all the .NET applications.

·         Solid understanding of the data structure & algorithms.

·         Prepare and install solutions by determining and designing system specifications, standards and programming

·         Provide information by collecting, analyzing and summarizing development and service issues

·         Understand business needs and know how to create the tools to manage them

·         Production quality code is must to have better performance of the application.

·         Should think out of the box and research on to adapt optimized technical solutions.

Mail updated resume with below details- 

Current ctc-

Expected ctc-

Notice period-

Current location-

Email- jobs [at] glansolutions [dot] com

Satish- 8 8 5 1 O 1 8 1 6 2

Website: www.glansolutions.com

Job Description

Den monk is hiring for a Tele-sales Executive at its own office in Janakpuri, New Delhi. The job roles and responsibilities are given below:

·        Initiate Outbound Calls to Potential B2B Customers Using Established Sales Scripts and Strategies to Generate Leads and Close Sales Deals.

·        Identify Business Needs and Provide Accurate Information About Products Including Features, Benefits, And Pricing, While Understanding the Customer's Industry, Market, And Pain Points.

·        Develop and Nurture Relationships with Potential Customers, Understand Their Business Requirements, And Provide Tailored Solutions to Meet Their Needs.

·        Conduct Research to Identify and Target Potential B2B Customers, Including Market Segments, Industries, And Geographic Regions.

·        Follow Up on Leads and Inquiries Received Via Phone, Email, Or Other Communication Channels in A Timely and Professional Manner.

·        Stay Updated on Product Knowledge, Industry Trends, And Competitor Activities to Effectively Position Products or Services in The B2B Market. Prepare and Present Sales Proposals, Negotiate Pricing and Contract Terms, And Close Sales Deals.

·        Qualifications and Requirements: Bachelor's Degree in Business, Marketing, Or A Related Field, With Relevant Experience in Inside Sales and business development.

·        Preferably in A B2B Environment. 

Job Summary:

We're looking for a passionate Quality Analyst (QA) Engineer across all levels, who will work closely with the developers with agile setup to create and executes product test plans to ensure software products meet design specifications and product quality standards. Assists the Development team with process improvements to continuously improve product quality.

What you will be doing:

• Thorough understanding of requirements
• Create detailed and well-structured test plans, and test cases, and perform manual testing of web or mobile applications.
• Pencil all the software defects with severity and priority using Jira as a bug-tracking system & test management platform
• Involvement in the root cause analysis of issues.
• Acquires and maintains knowledge of the existing projects, operations, or systems
• Continuously improve customers' overall testing strategy, take part in daily stand-up meetings, provide feedback
• Follow the agile process.

What you will bring:

• Must have 2-7 years of manual testing experience including API Testing and other testing.
• Must-Have Experience with end-to-end testing.
• Experience with different types of testing such as sanity, smoke, regression, integration, cross-browser, compatibility, etc.
• Must have a good understanding of QA concepts and methodologies.
• Good understanding of the SDLC, STLC, defect life cycle, test design techniques, estimation of testing, test case documentation, defect logging, and defect analysis
• Self-motivated, and detail-oriented, with strong analytical and problem-solving skills.

Added bonus if you have:

• E-commerce / ERP domain experience
• Experience with mobile application testing
• Working with Agile Methodology
• Experience with performance and load testing (JMeter etc.)

Educational Qualification:

• M.B.A/M.C.A, B.Tech/B.E (IT/Computers), B.Sc/M.Sc. (IT/Computers) or any equivalent graduation or post-graduation

Interview Process:

The entire interview process would take approximately 10 Days.

1. HR Screening Call (15 minutes)
2. Technical Interview Round Level 1 (30 Minutes)
3. Technical Interview Round Level 2 (60 minutes)
4. Final Interview Round (60 minutes)
5. Offer

About TecStub:

With offices across North America and Asia-Pacific, Tecstub is a leading provider of end-to-end digital commerce solutions to some of the world’s largest enterprises. Since its inception in 2014, we are completely self-sustained and profitable. We believe in growing together and delivering excellence, not just to our customers but to all stakeholders including our partners and employees. Come reimagine digital commerce with us!

We are a hybrid workplace where TecStub has the flexibility to work at the office, from home, or a bit of both…

Employee Benefits

Our projects are a part of the DNA of our service, which means that every team will have some skin in the game. Your work will have a direct impact on our customers and our business. You will own your work, and we will support you in that ownership. We value work-life balance and have a strong culture that we hope all of our employees bring their own flavor to. As a company, we provide a competitive salary, an options package, and a generous package of benefits.

Perks:

• Laptop allowance of upto Rs. 25,000
• 30 annual paid leaves to acknowledge that employees can avail of these leaves for personal reasons, including regional holidays, sick leaves, or anything else.
• Additional special leaves on birthdays, maternity and paternity events
• Health insurance of 3 lakhs sum insured, covers self + children + Spouse
• Vouchers & gifts for birthdays, anniversaries and other important life events
• Dedicated learning and growth budget for courses and certifications
• Company outings to celebrate our success together

Join Our Growing Team!

Are you a proactive and driven individual with a passion for forging new business relationships and driving growth? We're seeking a Business Development Specialist to play a crucial role in expanding our market presence and driving revenue. If you're enthusiastic, results-oriented, and love connecting with clients, this could be the perfect opportunity for you!

No of Positions : 3

JOB RESPONSIBILITIES:

Prospecting: Identifying potential clients and new business opportunities to find prospects that fit the company's target customer profile.

Consultative Selling: Engaging with prospects in a consultative manner, understanding their needs, challenges, and goals. Then tailoring the sales pitch to demonstrate how the company's products or services can solve specific business problems.

Product Knowledge: Developing a deep understanding of the company's products or services, their features, benefits, and competitive advantages. The sales team must effectively communicate this information to potential clients.

Negotiation and Closing Deals: Negotiating terms, pricing, and contractual agreements with clients. The sales team works towards closing deals and getting contracts signed.

Sales Pipeline Management: Managing the sales pipeline, tracking leads and deals at various stages of the sales process. The team ensures the pipeline is healthy and sales targets are met.

Sales Reporting: Keeping track of sales metrics and performance and reporting on progress to sales management and relevant stakeholders.

Collaboration with Marketing and Customer Engagement Teams: Working closely with the marketing team to align sales strategies with marketing efforts. Additionally, collaborating with the customer engagement team to ensure a seamless customer experience.

PRE-REQUISITES:

Minimum 2-3 years of Sales Experience with B2B / SAAS Industry

Excellent Communication Skills (English & Hindi | 3rd Language will be an added advantage)

Ability to handle pressure and meet deadlines

Excellent time management

If interested kindly share your updated resume

Don't miss out on this exciting opportunity to drive growth and success at ICT Circles. Apply now and let's embark on this journey together!

#JoinTheTeam #BusinessDevelopmentExpert

Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.

You will be responsible for : 

• Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
• Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• Achieving the weekly targets in a high pressure performance driven competitive environment.
• Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
• To develop and maintain a positive working relationship with the students from countries all over the world
• Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
• Constantly identifying potential to upsell to existing clients through giving the best post sales service

What are we looking for?

• Excellent written and spoken communication skills (English proficiency)
• Exceptional communicator and influencer who can deliver excellent sales pitch
• Result driven with experience of extremely target centric job
• Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
• Approachable and vibrant personality 
• Individual passionate about driving a change in education space
• Have a knack for incentive-driven sales
• Ability to approach any situation with patience and very strong empathy
• Self-learners with high grasping ability
• Passion to deliver the highest levels of customer service at all times
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Experience: Minimum 1+ years experience in inside sales or tele-sales 
• Edutech experience is an add-on
• Experience within Startup Experience would be a strong advantage
• Should have android mobile, personal Laptop and good Internet connectivity
• 6days working
• Attractive incentives and perks 
• Work from home available

Requirements:
Good working knowledge of Adobe XD
Pay attention to details
Distill simplicity from complex user requirements
Excellent verbal, written, and communication skills