Technical Support Executive

Role Overview:

As a Backend Developer at LearnTube.ai, you will ship the backbone that powers 2.3 million learners in 64 countries—owning APIs that crunch 1 billion learning events & the AI that supports it with <200 ms latency.

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What You'll Do:

At LearnTube, we’re pushing the boundaries of Generative AI to revolutionise how the world learns. As a Backend Engineer, you will be building the backend for an AI system and working directly on AI. Your roles and responsibilities will include:

• Ship Micro-services – Build FastAPI services that handle ≈ 800 req/s today and will triple within a year (sub-200 ms p95).
• Power Real-Time Learning – Drive the quiz-scoring & AI-tutor engines that crunch millions of events daily.
• Design for Scale & Safety – Model data (Postgres, Mongo, Redis, SQS) and craft modular, secure back-end components from scratch.
• Deploy Globally – Roll out Dockerised services behind NGINX on AWS (EC2, S3, SQS) and GCP (GKE) via Kubernetes.
• Automate Releases – GitLab CI/CD + blue-green / canary = multiple safe prod deploys each week.
• Own Reliability – Instrument with Prometheus / Grafana, chase 99.9 % uptime, trim infra spend.
• Expose Gen-AI at Scale – Publish LLM inference & vector-search endpoints in partnership with the AI team.
• Ship Fast, Learn Fast – Work with founders, PMs, and designers in weekly ship rooms; take a feature from Figma to prod in < 2 weeks.

What makes you a great fit?

Must-Haves:

• 2+ yrs Python back-end experience (FastAPI)
• Strong with Docker & container orchestration
• Hands-on with GitLab CI/CD, AWS (EC2, S3, SQS) or GCP (GKE / Compute) in production
• SQL/NoSQL (Postgres, MongoDB) + You’ve built systems from scratch & have solid system-design fundamentals

Nice-to-Haves

• k8s at scale, Terraform,
• Experience with AI/ML inference services (LLMs, vector DBs)
• Go / Rust for high-perf services
• Observability: Prometheus, Grafana, OpenTelemetry

About Us: 

At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

• AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
• Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders: 

LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes. We’re proud to be recognised by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Why Work With Us? 

At LearnTube, we believe in creating a work environment that’s as transformative as the products we build. Here’s why this role is an incredible opportunity:

• Cutting-Edge Technology: You’ll work on state-of-the-art generative AI applications, leveraging the latest advancements in LLMs, multimodal AI, and real-time systems.
• Autonomy and Ownership: Experience unparalleled flexibility and independence in a role where you’ll own high-impact projects from ideation to deployment.
• Rapid Growth: Accelerate your career by working on impactful projects that pack three years of learning and growth into one.
• Founder and Advisor Access: Collaborate directly with founders and industry experts, including the CTO of Inflection AI, to build transformative solutions.
• Team Culture: Join a close-knit team of high-performing engineers and innovators, where every voice matters, and Monday morning meetings are something to look forward to.
• Mission-Driven Impact: Be part of a company that’s redefining education for millions of learners and making AI accessible to everyone.

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. 

We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Location: Remote/Work from Home

Responsibilities:

• Design, develop, and maintain both front-end and back-end components of web applications using the MERN stack.
• Build robust and secure RESTful APIs using Express.js and Node.js to serve data to the front-end.
• Design and manage MongoDB databases, ensuring data integrity and performance.
• Create responsive and user-friendly web interfaces using React.
• Write unit and integration tests to ensure code quality and functionality.
• Collaborate with designers, product managers, and other engineers throughout the development lifecycle.
• Troubleshoot and debug issues in both front-end and back-end code.
• Optimize application performance for speed and scalability.
• Stay up-to-date with the latest technologies and trends in web development.

Qualifications:

• Computer Science Graduate.
• Minimum of 2 years of proven experience on the implementation of large-scale web applications.
• Strong proficiency in JavaScript and TypeScript.
• Extensive experience with the MERN stack (MongoDB, Express.js, React, Node.js).
• Solid understanding of front-end development principles and best practices.
• Experience with front-end tooling like Vite.js.
• Experience with Next.js for building performant React applications.
• Proficiency in building RESTful APIs.
• Experience with Git for version control.
• Familiarity with testing frameworks like Jest or Mocha.
• Excellent problem-solving skills and ability to adapt to a fast-paced environment.
• Strong communication and collaboration skills.

Bonus Points (Optional):

• Experience with Fastify for building high-performance Node.js applications.
• Familiarity with NestJS for building scalable server-side applications.
• Experience with Electron.js for developing cross-platform desktop applications.
• Experience with compiler tools like Webpack or SWC.

Essential Responsibilities:

• Software analysis, design, development, and customizations of software applications on IBMi
• Develop Design and test cases
• Prepare project technical delivery documents such as Technical Design Documents, analysis, documents, Unit Test Reports, and others
• Actively participate in software quality Engineering process activities
• Stakeholder interactions daily
• Mentor junior resources and provide technical guidance as and when required
• Production Support and other maintenance activities on IBMi
• Participate in daily stand-up or equivalent calls
• Provide accurate timely status reports
• Work under agile frameworks including but not limited to Kanban and Scrum
• Any experience of support IBMi-based ERP packages would be added advantage
• Perform the production code promotional and other change management activities
• Providing technical leadership to project team members and responding to inquiries regarding errors or questions about programs

Job Requirements:

• Minimum Bachelor’s Graduate in Engineering or equivalent
• 10+ years of total experience is required
• Excellent written and oral communication skills

Essential skillset:

• Operating System: OS/400,WINDOWS
• Languages : RPGLE, COBOL, CL400,CLLE, STORED PROCEDURE
• Database : DB2/400
• ERP : MPICS, BPCS

Hi,

PBF details for Project Coordinator profile:

Experience: 1+

Education: BTech/BE/BCA and above, PMP Certification good to have

Responsibility:

1. To manage Mobile/Web Application Projects, Ecommerce and CMS Based Website Projects.
2. Testing of these applications
3. Ensure the projectstays under scope and under prescribed timeline 
4. Communicate with clients and ensure the gap between client and technical team is taken care of.

Must have:

1. Good oral and written communication and pleasing personality.
2. Understanding of technical requirements of mobile/web apps and websites. 

1. The candidate would be responsible for identifying the prospective customers for the above-mentioned products.
2. The candidate must do initial business development with the prospective customers – lead identification, updating database, sending introductory mails, and initial discussion over calls.
3. The candidate would also be responsible for initial coordination between the prospective customers and the sales team.
4. The candidate will identify the target market and competition
5. The candidate should be based out of Pune.