Operations Executive

Job Title: Jr. Interior Designer

 Exp: 1-2 Years

 CTC: 10K to 20K

Skills:

 Expertise in design software such as AutoCAD, SketchUp, Revit, Adobe Creative Suite, and 3D rendering tools.

 Strong proficiency in space planning, color theory, and design principles.

 Excellent project management skills, with the ability to handle multiple projects simultaneously.

 Advanced knowledge of materials, finishes, furniture, and lighting design.

 Strong leadership 

Ability to present design concepts clearly and persuasively to clients and teams.

 Knowledge of building codes, zoning laws, and regulations.

 Ability to work collaboratively and effectively with interdisciplinary teams.

Performance Tester – Senior Engineer

Qualifications/Skillset Requirements Technical Requirements:

·      6+ years of experience with building/utilising in-house or industry-standard performance test automation using tools like JMeter, BlazeMeter, Taurus, NeoLoad, LoadRunner(Optional)

·      Strong scripting experience including, but not limited to Bash, Python, Perl, Java

·      Working knowledge of TCP/IP, networking topology and experience with network packet-level analysis for troubleshooting

·      Experience in system monitoring techniques and tools such as Perfmon, Linux Performance Observability

·      Experience with one or more Application Performance Management software such as Opnet Riverbed APM, AppDynamics or New Relic.

·      This position requires a dynamic, hard-working and ambitious individual with excellent oral and written communication skills.

·      Knowledge of Unix/Windows hardware, software, and applications environments (Java, .Net and Open Source) and a solid understanding of their associated capacity and performance indicators

·      Experience in investigating and solving complex application/infrastructure performance issues

·      Troubleshooting and JVM optimisation experience with applications deployed on Tomcat/Apache/IIS/Jboss/Websphere containers

·      Experience in working with Docker Containers, Kubernetes, Cloud platform AWS/Azure/GCP

Key Skills:

·      Good Skills on one or more Application Performance Management tools – Opnet Riverbed/AppDynamics/Dynatrace/New Relic

·      Experience in troubleshooting Java/.Net application performance

·      Experience with Database Performance Analysis - Oracle/MySQL/SQL Server/DB2/Hadoop

·      Experience in troubleshooting virtualised infrastructure (compute and storage) performance using tools such as Splunk, vROPS and other industry-standard infrastructure performance tools

·      Linux Performance Observability tools, Windows Performance Analysis of Logs (PAL)

·      Experience with Spunk queries

·      Experience with any capacity management tools 

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

• 0 to 3 years of experience (or equivalent understanding of software engineering)
• Familiar with Javascript/Typescript and React.js
• Familiar with one backend language (Node, Go, Java, Python) and one relational database (any SQL)
• Willingness and interest in learning new tech/processes (Next.js, Angular, IaaS, etc.)

• Ability to code and implement front-end web applications and backend processing systems.
• Research, evaluate, and prototype new methodologies, technologies, Prepare proofs-of-concept.
• Convert business requirements into technical documentation using UML diagrams.
• Accountable for peer review, and quality using various design principles and patterns.
• Responsible for team members learning.
• Enforce to follow Secure Coding guidelines.
• Provide clear communication and set expectations to team members.
• Assist Project Manager in defining and refining project scope and work.
• Foreseeing the project risk and define mitigation plan and keep the manager updated.

Skills Required:

• Multi-tier Web Services / RESTful APIs
• C++, Java, C#, .Net
• Web API Frameworks (spring, ASP .NET Core, ExpressJS, etc.)
• Frontend Javascript Frameworks (Angular, React, etc.)
• Understanding and usage of the unit testing framework. Like NUnit, x unit, and JUnit
• Knowledge of SQL and writing queries
• Agile and DevOps methodologies
• Effective communication, Teamwork, Team Handling, Adaptability, Flexibility, Leadership, Problem-solving, Work Ethics, and Creativity.
• Well-versed with the version control systems. Like git, gitlab, bitbucket etc. 
• Good to have knowledge of Microservices architecture.

Education Required:

• Candidates with Bachelor's Degree in Computer Science (or equivalent) are preferred.

• Cold Calling
• Consulting Students and Guiding them to  the suitable course
• Helping students find the path to their passion