Prior Authorization Executive – Voice Process

Profile: Azure Presales Consultant / Azure Solution Architect

Experience: 2 To 5 years

Requirement : Solution Provider, Technical Documentation, Public Cloud Solution, Client Interaction, Solution Designing, etc.

Location: Noida Sector 63 (Work From Office)

Organization : i2k2 Networks Pvt Ltd

Website: www.i2k2.com

Email id : Nidhi(a)i2k2.com

Prefer Immediate Joiners to 15 days.

Job Description:

Azure Pre-Sales Consultant

• Proactively identifies and scopes the technical solutions necessary to address customer requirements, thoroughly assessing both met and unmet needs, while recommending optimal solutions that align with the proposed architecture.
• Adopts a consultative and solution-oriented sales approach to ensure the client’s needs are accurately understood and effectively met.
• Collaborates closely with the Solution Manager and Development team to gain insights into product direction and design, and ensures relevant information is communicated effectively to the sales team.
• Ensures that pre-sales resources are continuously aligned with the evolving needs of the sales team.
• Actively participates in scheduled client meetings, offering valuable insights and expertise.
• If needed, assumes the role of Project Manager for each deal to ensure the final solution meets customer expectations and aligns with initial proposals.
• Delivers clear, effective, and professional presentations on i2k2 products and services to clients.
• Ensures all activities adhere to legal, ethical, and i2k2 policy standards.
• Monitors market trends through client engagement and participation in industry events, seminars, and meetings, providing regular feedback to the Sales Head.
• Demonstrates expertise in Azure Presales/Solution Architecture, with a strong background in solution design, technical documentation, and client interaction.

 Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

    Managed IT Services

    Dedicated Web Servers Hosting

   Cloud Solutions

    Email Solutions

    Enterprise Services

    Round the clock Technical Support

www.i2k2.com

Experience: more than 2 years
Job Location: Pune

Key aspects of this role:
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow

Responsibilities: 

As a backend developer you would be responsible for:   

• Executing full lifecycle software development
• Architect and conceptualise the solution from initiation to completion meeting client requirements 
• Work with customer and their integration partners to ensure the product is well integrated 
• Programming well-designed, testable and efficient code 
• Develop flowcharts, layouts and documentation to identify requirements and solutions 
• Work with cross-functional teams (Product, Engineering and ML team) to craft custom solutions 
• Ensure clients change requests are addressed effectively in a timely manner 

Requirements:  

• 2+ years of experience in architecture and developing high performance web applications
• In-depth understanding of the entire web development process (design, development, and deployment)
• Strong NoSQL and/or SQL database design and query writing skills with a commitment to performance and efficiency 
• Knowledge of RESTful API and SOAP Webservices paradigms 
• Experience with CRM/ERPs like systems SAP, Oracle, SalesForce, Servicenow, Workday, etc. would be a huge plus 
• Ability to operate in a highly ambiguous and fast-paced environment 
• Superior verbal and written communication skills 

Our Technology Stacks:  

• Demonstrated experience in our tech stack will be a big plus as it lets you get up and running with our product that much sooner 
• Node.js back-end with typescript 
• MongoDB as database 
• React to power our user interfaces (don't worry, we don't expect it for back-end) 
• NGINX as our web server 
• RabbitMQ 
• Redis 
• Elasticsearch 
• Docker 

1. Hands on programming skills.
2. Monitoring application and infrastructure health by using monitoring tools
3. Build and deployment automation tools on AWS
4. Design and coding experience in Java/golang
5. Design and coding experience in Java/golang
6. Hands on exposure to GitLab or Github

Role/ Responsibilities

• Design APIs, DB, Queues, monitoring for micro services. 
• Writing, deploying and managing micro services. 
• Migrate existing components into distributed micro service architecture. 
• AWS Cloud / Google Cloud Platform (Manage Infrastructure). 
• API integration with 3rd parties. 
• Unit test cases, automation. 
• Database optimisation. 
• Design of highly concurrent backend architecture. 
• Handling high traffic data. 

Experience required: 

• Sound fundamentails in software design. 
• Must have worked on distributed and micro service architecture. 
• Sound fundamentals on scale/ performance/ memory optimisation. 
• Sound fundamentals of authentication, authorization, payment processes, data security. 
• Must have experience in Spring / Spring boot. 
• Good to have experience in Kafka / JMS / RabbitMQ / AWS Elastic queue. 
• Good to have experience in Junit / mockito unit test cases. 
• Good to have knowledge in Mysql (or any RDBMS).