IT Sales executive

Position

We are seeking an experienced SAP PS Consultant with expertise in CPM/EPPM (Commercial Project Management). The ideal candidate will have strong hands-on experience with the SAP Project System (PS) module and a deep understanding of CPM/EPPM functionalities within SAP. The consultant will be responsible for implementing, configuring, and supporting SAP PS solutions, specifically focusing on CPM/EPPM integration to support project management, financials, and operational processes.

Key Responsibilities

• Implement SAP PS Solutions: Lead and support the implementation of SAP Project System (PS) solutions, focusing on CPM/EPPM (Commercial Project Management), to ensure alignment with business processes and objectives.
• CPM Configuration & Customization: Configure and customize the SAP PS module and CPM functionality to meet business requirements, including project structures, cost tracking, budgeting, and billing processes.
• Integrate CPM with Other Modules: Work on the integration of CPM with SAP FI, CO, MM, SD, and other relevant modules, ensuring a seamless flow of data across systems for accurate project accounting and management.
• Project Planning & Execution: Support the planning, execution, and monitoring of projects within the SAP PS module, ensuring that CPM/EPPM processes such as project scheduling, resource management, and cost monitoring are handled efficiently.
• Data Migration & Conversion: Oversee data migration activities from legacy systems to SAP, ensuring correct data mapping, transformation, and validation for project data within SAP PS and CPM/EPPM.
• User Training & Documentation: Develop training materials and conduct training sessions for end-users on the SAP PS and CPM/EPPM functionalities.
• Provide comprehensive documentation of configurations and processes
• Testing & Quality Assurance: Perform unit testing, integration testing, and post-implementation support to ensure data integrity and the smooth functioning of SAP PS and CPM/EPPM processes.
• Post-Implementation Support: Provide ongoing support during EEthe hypercare phase and beyond, troubleshooting issues and ensuring proper maintenance and optimization of SAP PS and CPM/EPPM solutions.
• Collaboration with Stakeholders: Work closely with business stakeholders, project managers, and technical teams to ensure that the SAP PS and CPM/EPPM solutions align with business objectives and are efficiently executed
• Troubleshoot migration issues and provide timely resolutions.
• Support end users during testing and post-go-live phases.
• Strive to be aware of processes and procedures to fulfil and adhere to requirements as required under the ISO 9001, 14001, 45001 and 27001.
• Responsibility for reporting, monitoring measurement, nonconformity and corrective action with regards to ISO 9001, 14001, 45001 and 27001.
• Required Skills & Experience
• Expertise in SAP PS & CPM: Proven experience in implementing, configuring, and supporting the SAP Project System (PS) module with a focus on Commercial Project Management (CPM) processes.
• CPM Mandate: Strong hands-on experience with CPM functionalities within SAP, including commercial project planning, execution, cost management, billing, and revenue recognition.
• SAP Module Integration: Experience integrating SAP PS with other SAP modules like SAP FI, CO, MM, SD, and other relevant systems for end-to-end project management.
• Project Management Knowledge: Strong understanding of project lifecycl management, budgeting, forecasting, and reporting within the SAP environment.
• Data Migration Expertise: Experience with data migration activities, particularly in the context of SAP PS and CPM, ensuring data integrity and proper system configuration.
• Analytical & Problem-Solving Skills: Excellent problem-solving and analytical skills to identify issues in the project management lifecycle and implement corrective measures.
• Communication Skills: Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders, ensuring project objectives are met.

Preferred Qualifications

Industry Experience: Experience in industries such as construction, engineering, manufacturing, or any other industry utilizing complex project management processes is preferred.

Certification: Relevant certifications in SAP PS and CPM are a plus.

Experience in SAP S/4HANA: Experience with SAP S/4HANA and its

integration with PS/CPM functionalities is a plus.

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily

- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed

- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans

- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings

- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels

- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance

- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.

- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary

- Participate in business-driven projects and initiatives

- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.

- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.

-Shrinkage & Attrition management

-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.

Responsibilities:

1. Collaborate with cross-functional teams to define, design, and ship new features.
2. Develop high-quality software solutions in C#/.NET according to technical specifications.
3. Participate in code reviews and provide constructive feedback to peers.
4. Debug, troubleshoot, and resolve software defects to ensure optimal performance.
5. Assist in the maintenance and enhancement of existing software applications.
6. Stay up-to-date with the latest .NET technologies and industry trends.
7. Document software features, technical specifications, and implementation details.
8. Contribute to the continuous improvement of development processes and best practices.
9. Communicate effectively with team members and stakeholders to ensure project success.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or related field.
2. Minimum 1 year of professional experience in software development using C# and the .NET framework.
3. Solid understanding of object-oriented programming principles and design patterns.
4. Proficiency in Microsoft technologies such as ASP.NET, MVC, and Entity Framework.
5. Experience with front-end development technologies like HTML, CSS, JavaScript, and jQuery.
6. Familiarity with relational databases (e.g., SQL Server) and SQL queries.
7. Strong analytical and problem-solving skills with attention to detail.
8. Ability to work both independently and collaboratively in a fast-paced environment.
9. Excellent verbal and written communication skills.
10. Demonstrated willingness to learn and adapt to new technologies and methodologies.

Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome)

Minimum Education: Graduation( 2018-2023)

• Developing analytical solutions to solve problem, identifying internal and external data, using analytical techniques including use of statistical techniques to analyse the problem, distilling information into actionable insights
• Participating in key decision-making forums and communicating key insights in an effective and influential manner
• Partnering with key stakeholders prioritizing analytics roadmap, demonstrating sense of urgency to identify and acting on opportunity and driving transparency on the work roadmap
• Monitoring and measuring launched initiatives [A/B testing] and feed learnings back into development process
• Managing multiple project priorities, deadlines and deliverables including rapid response as well as strategic priorities
• Identifying the appropriate data sources and building data assets to be able to enrich data and expand analytics capabilities
• Converting frequently asked questions into reports/ diagnostic tools

What you need to have:

• Graduate/ Post-Graduate Degree in Engineering, Mathematics, Statistics
• 8+ year of well-rounded analytics experience, preferably in internet B2C- Retail
• Strong exposure to data, analytical framework, hypothesis-based problem solving and scaling analytics
• Ability to work independently and drive your own projects
• Strong problem-solving skills
• Ability to translate business problem to analytics
• Expertise in data wrangling using SQL, exposure to Python is a plus
• Hands-on experience in using excel and power point
• Excellent communication skills
• Entrepreneurial mind-set, strong interpersonal skills
• Strong collaboration skills - inter and intra team    

Should be highly Technical and hands-on experience in Artificial Intelligence and Machine learning and Python. Managing the successful delivery of projects by efficient planning and coordination.

KEY RESPONSIBILITIES OF THE POSITION :

• Create Technical Design for AI, Machine Learning, Deep Learning, NLP, NLU, NLG projects and implement the same in production.
• Solid understanding and experience of deep learning architectures and algorithms
• Working experience with AWS, most importantly AWS SageMaker, Aurora or MongoDB, Analytics and reporting.
• Experience solving problems in the industry using deep learning methods such as recurrent neural networks (RNN, LSTM), convolutional neural nets, auto-encoders, etc.
• Should have experience of 2-3 production implementations of machine learning projects.
• Knowledge of open-source libraries such as Keras, Tensor Flow, Pytorch
• Work with business analysts/consultants and other necessary teams to create a strong solution
• Should have in-depth understanding and experience of Data Science and Machine Learning projects using Python, R, etc. Skills in Java/C are a plus
• Should developing solutions using python in AI/ML projects
• Should be able to train and build a team of technical developers
• Desired to have experience as leads in designing and developing applications/tools using Microsoft technologies - ASP.Net, C#, HTML5, MVC
• Desired to have knowledge on any of the cloud solutions such as Azure or AWS
• Desired to have knowledge on any of container technology such as Docker
• Should be able to build strong relationships with project stakeholders

Keywords:

• Python
• Artificial Intelligence
• Machine Learning
• AWS
• Django
• NLP

• As a polyglot developer Ideally, you should have:
• 1.5+ years of development experience using any of technology java, scala, python or any similar exciting technologies.
• Hands-on experience in coding, and implementation of complex, custom-built applications Working knowledge of build tool like maven/sbt and code versioning systems like git/bitbucket/cvs/svn
• Familiarity with few databases, like MySQL, Oracle, PostgreSQL, SQL Server, NoSQL etc Great OO skills, including strong design patterns knowledge
• Good communication and ability to work in a consulting environment is essential

• Think through hard problems in a consultancy environment, and work with amazing people to make the solutions a reality Work in a dynamic, collaborative, non-hierarchical environment where your talent is valued over your job title or years of experience
• Build custom software using the latest technologies and tools Craft your own career path

• Providing solution to real problems in Bigdata world.
• RnD on using the latest tools,techniques and cloud services.
• Automating the manual-timetaking tasks.
• Hands-on coding, usually in a pair programming environment.
• Working in highly collaborative teams and building quality code
• Working in lots of different domains and client environments
• Understanding the business domain deeply

Job Title: Software Development Manager
Job Type: Full – Time 
Location: Pune 
Work Timings – General Shift

Main Job Tasks and Responsibilities:

• Provide project management and overall leadership on every aspect of the software and infrastructure
• Engage in external customer and client discussions at all stages of a project lifecycle as needed, including initial project scoping efforts through development and project presentation.
• Get involved to provide directions for different projects inclusive of research, development, design, evaluation, testing along with delivery.
• Supervise architecture planning and lead efforts to develop a technical roadmap for projects.
• Breakdown the Project stories into Sprints and ensure project completion on time by delegating, monitoring, and mitigating risks.
• Establish and stimulate software development standards and processes along with best practices.
• Perform closely with Engineers, Developers, and Product Management throughout the organization.
• Brainstorming new product development strategies and solutions.
• Constantly find ways to improve efficiency, introduce automation and smart measures for robust quality.
• Ensure quality design reviews to meet the customer’s SLA.
• Supervise resource allocation to assure the attainment of apt business and personnel development goals.
• Involve in strategic plans to accomplish technical as well as business with leadership chain, team, and customers.
• Evaluate projects, develop and update schedules plus supervise project status.
• Collaborate effectively with all team members as well as hold regular team meetings.
• Provide a safe and healthy environment for the team to develop and grow into highly productive, self-motivated, and competitive intellectuals
  
  

Skills and Experience:

Qualifications:

• BE/B-Tech/MBA in any related field.
• Experience: 5+ years

Skills:

• Strong Verbal and Written Communications Skills.
• Strong Relationship Building Ability with teams at all locations.
• Ability to work Collaboratively with various Verticals across multiple Geographical Locations.
• Ability to handle multiple projects simultaneously, efficiently & accurately.
• Should have technical knowledge of product development over Mobile, desktop, and enterprise infrastructure.
• Should have the ability to independently manage development from design through testing and deployment.
• Should have had experience tech stacks like MERN, MEAN, LAMP, or equivalent.
• UI experience is preferred.
• 2+ years of application development experience using Cloud technologies.

Personal Qualities and Behavior traits:

• Be a good team worker demonstrating loyalty and commitment to the organization and team members.
• Good organizational and communication skills and excellent attention to details
• Interact with individuals to facilitate information and feedback.