Business Development Associate (IT Staff Augmentation)

Platform Engineering Lead (For client company)

Location: Pune, India

Experience: 7+ years 

What Success Looks Like

• Engineering teams ship faster with confidence and built-in guardrails.
• Cloud cost, security, and reliability are predictable, measurable, and well-managed.
• CI/CD pipelines are trusted, standardized, and production-ready.
• Platform decisions reduce cognitive load instead of introducing unnecessary process. 

Scope & Expectations

This is a hands-on leadership role combining architecture and implementation.

You will:

• Build, not just review.
• Own the platform roadmap—not just infrastructure tickets.
• Act as a force multiplier for product engineering teams rather than becoming a bottleneck.
• Drive platform strategy while remaining deeply involved in execution.

Key Responsibilities

Platform & Cloud Architecture

• Own Zoop's platform and cloud architecture across GCP and AWS.
• Design reusable, opinionated platform patterns instead of one-off infrastructure.
• Build and evolve Zoop's Internal Developer Platform (IDP), including:
• Self-service environments
• Golden paths (paved roads)
• Standardized templates
• Built-in engineering guardrails
• Lead Kubernetes and cloud-native adoption at scale.
• Drive infrastructure automation using Terraform, Pulumi, or similar Infrastructure-as-Code (IaC) tools.

CI/CD, Reliability & Developer Experience

• Establish robust CI/CD practices with quality gates and production readiness.
• Improve deployment safety through automation and testing.
• Define and monitor:
• Golden Signals
• SLIs
• SLOs
• Incident response processes
• Reduce operational toil and improve developer productivity.
• Make observability a first-class capability using cost-efficient monitoring systems.
• Build an observability platform that multiple engineering teams can easily integrate into their applications.

Security, Privacy & Compliance

• Build security-by-default into infrastructure and deployment pipelines.
• Lead implementation and continuous compliance for:
• DPDP Act (India)
• ISO 27001:2022
• SOC 2 Type II
• Implement:
• Zero Trust architecture
• Least-privilege access
• Secure data isolation

FinOps & Cloud Optimization

• Make cloud costs transparent and accountable across engineering teams.
• Establish FinOps practices including:
• Budgets
• Cost alerts
• Optimization routines
• Drive build-vs-buy decisions using clear ROI analysis.

AI, Data & MLOps Foundations

• Build secure and scalable foundations for AI and MLOps workloads.
• Define guardrails for AI systems and sensitive data handling.

Leadership & Collaboration

• Partner closely with engineering teams to align infrastructure strategy with product goals.
• Mentor engineers and guide teams through technical change.
• Balance long-term platform initiatives with practical execution.

What We're Looking For

Experience

• 7+ years of experience building and operating production infrastructure.
• Experience scaling engineering platforms in high-growth or regulated companies.
• Strong hands-on expertise in:
• Kubernetes and the cloud-native ecosystem
• Service Mesh technologies
• Policy Engines
• GCP, AWS (Azure exposure is a plus)
• Terraform and Infrastructure as Code

Engineering & Operations

• Strong understanding of SDLC and modern CI/CD systems (Jenkins, GitOps, etc.).
• Experience with observability tools such as:
• Grafana
• Prometheus
• New Relic
• Comfortable reading and contributing to production systems written in:
• Go
• Python
• Node.js

Security & Compliance

• Practical experience implementing ISO 27001 and SOC 2 controls.
• Strong understanding of:
• Data protection
• Privacy
• Identity and access management
• Security best practices

Mindset

We're looking for someone who is:

• Action-oriented with sound engineering judgment.
• Analytical, cost-conscious, and reliability-focused.
• Collaborative, calm under pressure, and open to feedback.
• Comfortable challenging decisions and explaining trade-offs when necessary.

Nice to Have

• Experience in fintech, identity, or other regulated industries.
• Built Internal Developer Platforms (IDPs) or shared infrastructure tooling.
• Contributions to open-source projects.

Strong Transaction associate profile

Mandatory (Experience 1): 6 months+ of exprience in documentation (Open to fresh graduates / entry-level candidates, no prior experience is mandatory)

Mandatory (Experience 2): Must have the ability to coordinate end-to-end transaction lifecycle, documentation, and internal coordination

Mandatory (Tools): Must have good working knowledge of MS Office, especially Excel

Mandatory (Skills): Must have strong attention to detail, structured working style, and clear communication

Preferred

Preferred (Education): Education in B.Com / CS / Legal or similar streams

Preferred (Note): Immediate joiners preferred

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Back to Career-

Remember, Restarting a career takes time and perseverance. Celebrate small wins along the way and stay resilient in the face of challenges. With the right mindset, resources, and support, you can successfully restart your career and achieve your professional goals.

About:-Our Career Restart Program aims to provide opportunities, resources, and a supportive environment for women seeking to reenter the workforce after a break.

you will play a crucial role in sourcing, attracting, and selecting highly skilled women who are seeking to restart their careers. You will be responsible for developing and implementing effective recruitment strategies to identify and engage with potential candidates.

Required Skill Set:

• Minimum educational requirement is a bachelor's degree.
• Possess a minimum of three years of recruitment experience.
• Strong knowledge of full-cycle recruitment processes, including sourcing, interviewing, and candidate assessment.
• Familiarity with various sourcing techniques and tools, including social media, job boards, and applicant tracking systems.
• Strong proficiency in both verbal and written communication.

Roles & Responsibilities:

• Working on various clients vacancies.
• posting jobs on social media and portals.
• Screening & Sourcing of resumes.
• Candidate co-ordination for shortlisting process.
• Attending daily review & coordination meeting.
• Training the team members.
• Submitting resumes of candidates to the client/manager.

Must have

• Laptop/Computer
• Good WIFI connection
• Time availability - 7-8 hours/day

We offer competitive Incentives, Bonus, and opportunities for career growth within our organization. Join our team of dedicated professionals and contribute to our ongoing success by attracting and selecting top talent to help us achieve the Vacancy Closures.

At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value. 

Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs. 

What You'll Do

• Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
• Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
• Conduct competitive analysis to ensure our product is best-in-breed
• Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
• Lead and support multiple projects simultaneously while meeting deadlines
• Work with engineering to ensure pixel-perfect implementation of your designs

What You'll Need

• 4+ years of experience as a User Experience Designer for complex web applications
• A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
• Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
• A passion for creating simple and elegant solutions that drive user and business value
• Proficiency in standard UX software (we use Figma)
• A portfolio of design work with case studies demonstrating your process and the impact of your efforts
• Excellent written and verbal communication skills
• A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users

Bonus Points If You

• Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
• Understanding of B2B Space

Specific responsibilities commensurate with experience and include:

• Ability to react quickly and effectively to identify and resolve issues that heavily impact CI/CD system (immediate mitigation of impact, long-term resolution including strategies for risk mitigation/monitoring/alert for proactive resolution of potential future occurrences)
• Design, develop, unit test, and implement build automation scripts including environment configuration validation processes
• Automate and improve development process by evaluation and introduction of new tools and scripts, and manage their life cycle and validation
• Determine branching strategy and maintain branches for various components, products, and product lines
• Come up with solutions to open-ended problems that focus on workflow improvements for the Software department
• Address issues with well-defined requirements efficiently; come up with short-term and long-term solutions and staged deployment strategies
• Self-driven-- takes action to move tickets from start to completion with minimal oversight
• Ability to communicate with and consider perspectives of stakeholders including but not limited to: IT, software development, verification
• Ability to break down a problem into smaller components and solve them in a logical, controlled, clearly explainable approach
• Lead the creation and maintenance of a pre-production environment as a testbed for build process improvements and changes before deployment to the production environment
• Gather metrics via direct input, data based on analysis of developer working habits analysis and pain points to assess current state and areas requiring further improvement
• Define chain of communication and immediate paths of action in the case of a build fault state
• Ability to work within constraints of the internal network without access to commercial cloud solutions
• Create metrics that define ‘efficiency’ and ‘reliability’ in measurable terms, and track them
• Perform static code and security analysis
• Design and execute unit tests and perform code coverage analysis
• Able to work in Agile development team environment

• Bachelor’s degree (or higher) in Electrical Engineering, Computer Engineering, Computer Science or equivalent
• 6+ years (minimum) experience handling Build, Release, and Deployment of software on Windows and/or Linux environments (on-premise)
• Experience with the development and deployment of CM processes and tools
• Build automation for .NET using TeamCity (Jenkins is an asset)
• Scripting languages: Windows batch scripting, Powershell, Ant/NAnt
• Source control systems usage, branching strategies, and workflow (Git preferred, Subversion)
• 6+ years of hands-on programming experience with C# and .NET (both Framework and Core)
• Troubleshooting and debugging-- what information to gather when there are issues with CI/CD system, and how to gather it (i.e., analyzing network communication? Windows crash dumps, java logs, etc.)
• 6+ years (minimum) in web/desktop application software development experience
• Excellent problem solving, critical and analytical thinking
• Strong team player who understands SDLC and QA methodologies
• A professional, results-oriented individual with a high degree of self-motivation
• Excellent written and verbal communication skills and the ability to coordinate work/activities with multiple software/IT teams
• Working with virtual machines and build management on virtual machines (VMware preferred).
• Managing configurations for multiple build environments
• OS administration and scripting experience (Windows is a must, Linux desired)
• Experience with test automation tools (NUnit, customer inhouse frameworks) and strategies is an asset
• Creation and maintenance of monitoring and alert systems (Zabbix)
• Familiarity with databases (SQL-based) - create, modify, optimize (via script)
• Data and metrics gathering, aggregation, and reporting
• Experience with work management and documentation tools: JIRA and Confluence

Job description
We are looking for a Full Stack Developer with strong PHP experience to join our software development team. We need someone who loves innovating, problem-solving and wants to be at the forefront of transformation.

- Produce scalable software solutions.

- Responsible for the full software development life cycle, from conception to deployment.

- Handle both front-end and back-end coding, development frameworks, and third-party libraries.

- Participate in our product development from ideation to deployment and beyond

- Create ground-breaking new features for our users and customers, and for internal use

- Work with our data team to make our product smarter and more intuitive to use

- Maintain and help optimize existing systems

Requirements

• 3+ years of experience developing with modern PHP using Laravel or CakePHP
• Strong Javascript framework experience on a production environment (React, Angular, Vue,)
• 2+ years experience with React
• Experience building, maintaining, testing and documenting APIs to be used by other developers both internally and externally
• Experience with database management and optimization
• Experience with other data stores like Elastic Search, MongoDB or similar would be preferred
• Experience with git and related tools

Skills Required for Back-End (NodeJS) JR Developer (2-4 Yrs) /Sr Developer (4-8 Yrs) /Lead Developer (8-10 Yrs) /Architect (10-12 Yrs):

• Must: Strong experience and understanding of NodeJS and JavaScript Programming, Good at Native Cloud or AWS
• Good knowledge of MongoDB or any other NoSQL Database, Redis, Elasticsearch, etc.
• Good understanding of scalable computing systems, software architecture, data structures, and algorithms.
• Experience working with AWS or other cloud providers
• Experience in service-oriented and/or microservice architectures
• Good to have knowledge with stream processing applications, Event-driven Architecture, Identity management (OAuth) - Not Mandatory
• Good knowledge of Redis, its data types, and their use cases along with a server-side framework
• Experience developing and deploying REST APIs.
• Good to have an understanding of low-level Kafka inner workings and partitioning schemes - Not Mandatory

Responsibilities:

• Design, build, review and evolve durable, highly scalable event-driven infrastructure
• Architect and lead the development of backend services.
• Work with REST APIs and integrating them with our software platform
• Develop front end capabilities such as dashboards, visualizations, features
• Work on building best performance UI features and linking with backend
• Integrate all the front end features with a backend pipeline 
• Integrate our AI models with the platform pipeline 
• Work on bug fixing and improving application performance 
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Own new initiatives, Debug production issues
• Help define the way we work in the future including coding and design standards
• Work effectively in an agile development process
• Research cutting edge technology that can be applied to accelerate business growth
• Be the communication bridge be product owners and development teams