Business Development Manager

DevOps Engineer

We are looking for a hands-on DevOps Engineer to manage and scale our cloud infrastructure, Kubernetes-based microservice deployments, monitoring systems, and data engineering infrastructure.

The person will be responsible for building reliable, secure, scalable, and cost-efficient infrastructure using automation-first practices. This role is important for supporting a high-growth B2C platform where availability, deployment velocity, observability, security, and cost efficiency are critical.

Key Responsibilities

• Manage and automate cloud infrastructure using Terraform.
• Deploy, manage, and troubleshoot microservices on Kubernetes.
• Build and maintain CI/CD pipelines to ensure reliable, controlled deployments.
• Implement safe release practices, including rolling deployments, rollback, and zero-downtime deployments.
• Manage monitoring, logging, alerting, dashboards, and production runbooks.
• Support incident response, production debugging, RCA, and preventive action closure.
• Ensure infrastructure is scalable, secure, highly available, and cost-optimised.
• Support data engineering infrastructure, including ClickHouse, PeerDB, Airflow, Kafka, and related platform components.
• Maintain infra-level security controls, backups, disaster recovery, and access governance.

Required Skills

• Strong experience with Terraform, Infrastructure as Code, and AWS.
• Strong experience with Kubernetes, Docker, Helm, ingress, and autoscaling.
• Experience with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins, ArgoCD, or similar.
• Experience with monitoring and observability tools such as Prometheus, Grafana, ELK/OpenSearch, New Relic, or similar.
• Good understanding of cloud networking, DNS, load balancers, VPC/VPN, SSL/TLS, firewalls, and WAF.
• Experience with Linux administration, shell scripting, and automation.
• Understanding of cloud security, IAM, secrets management, and access governance.
• Exposure to databases, queues, caches, and data infrastructure tools such as ClickHouse, PeerDB, Airflow, Kafka, or similar.
• Strong debugging and problem-solving skills during production incidents.
• Ability to work closely with engineering teams to improve deployment, monitoring, cost, and reliability. 

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage 

Job Description:

1. Experienced in developing .NET Core, http://asp.net/" target="_blank">ASP.NET MVC, Web applications, WEB /REST APIs with C# Language.
2. Proficient in OOP and design Skilled in the use of Structured Query Language (SQL) as a tool for retrieving, updating, inserting, deleting, manipulating, and managing data stored in enterprise databases.
3. Strong knowledge of Database concepts and Relational Database Management Systems such as Microsoft SQL.
4. Work closely with the other team members to meet the goals.
5. Work with Quality Analysts to ensure changes are thoroughly tested before release.
6. Communicating project status and timelines to business stakeholders and IT management.

 2+ years experience as a developer with a proven track record in on-time and successful deliveries.

- Must be highly proficient in NodeJS, Javascript and MySQL with Microservices (REST web services )

- Work end to end on micro-services and SPAs built on cutting-edge technologies like Nodejs (Strong practical experience preferred)

- Strong knowledge of database & web applications.

- Preferred : grunt, wagner, npm, passport, redix, chai

- Excellent problem solving and communication skills, so that you are able to articulate technical concepts to the team, also excellent development, and debugging skills

- Ability to learn, act, and thrive in a fast-paced environment with a distributed team

Duties & Responsibilities :

- Should be taking requirements to design and building reusable modules.

- Building, scaling and performance tuning.

- Advance understanding of front-end technologies, such as HTML5 and CSS3.

- Advance understanding in AWS, NPM (Node JS Package Manager), GIT and Unit testing.

- Strong work experience in Design Patterns and Algorithms.

- Experience with debugging, troubleshooting and problem-solving issues.

- Must have strong communication skills.

• ERP Sales experience is must
• Construction ERP is a added value
• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
• Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
• Attracting new clients by innovating and overseeing the sales process for the business.
• Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
• Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
• Research and identify new market opportunities.
• Creates and conducts effective presentation and product demos
• Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
• Consistently meet and exceed sales targets
• Foster a collaborative environment within the organization.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Prepare and deliver pitches to potential investors.
• Create and conduct proposal and presentation based on clients’ needs and closing of orders
• Be responsible for conduct webinar about our product.
• Provide timely weekly, monthly and quarterly sales reports
• Client Relationship management
• Ability to present and explain ideas to a variety of audiences

About the Organization

Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM,  SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!

What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team. 

Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets. 

About the Role

SyndicationPro.com is looking for an experienced Technical Lead who has scaled Enterprise SaaS Products built using JavaScript and AWS. Past experience in building a secure and scalable app is a critical requirement.

50,000 ft View

• Technology Evangelist: Research, create proofs of concept and introduces new technologies to the team
• Evolve System Architecture: Evolve the architecture to support future requirements and defines its SLAs
• People Coordination: Coordinate team members providing effective feedback and moderating discussions
• Define Process: defines the right processes for the team’s maturity level, balancing agility and discipline

Here is a visual representation of what we are expecting from this role

shorturl.at/hjwRU

You will work with the team on the following:

• Architecture and System Design & Integration
• Tech Mentoring, Adoption and Alignment
• Technical Spikes and Experiments​
• Code Reviews and Feedback
• Technical Capacity Planning​
• Production Issues Escalation
• System SLAs, Metrics & Monitoring
• Platform Direction, Patterns and Practices
• Alignment with other Tech Leads​
• Hands-On Coding 30% to 70% of the Time
• Playing an important part in building the company technical roadmap and development processes
• Playing the role of Engineering Manager as required

Tech Stack

MERN & MEAN Stack
AWS

What Success Looks Like

In 90 Days

• Clear understanding of the platform, current code base, and the product roadmap
• Understanding of the your team member’s strengths and weaknesses
• Clear plan of action to tackle the product roadmap, address technical debt, and upskilling team members

In 180 Days

• Work with the team to deliver the planned roadmap and address technical debt
• Leading the development of POCs, managing code reviews, and process design and implementation
• Building and maintaining the SLAs that we define together
• Playing an important role in hiring out for key technical roles 

In 365 Days

• We have built a solid team and systems, processes, and infrastructure in place to scale 
• We have delivered against the product roadmap 
• Becoming an important part of the company leadership team by being a voice for the tech team

Location

• Preferred: Bangalore, India. 

Open for Remote work with the right candidate

• To understand Business trends and anticipates client’s growing needs and requirements to deploy new and innovative technologies / systems / software / hardware.
• Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
• Policy Development - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
• Plan & manage financial aspects of the IT Department , including purchasing & budgeting.

• Develop security standards, procedures, and guidelines for multiple platforms.
• Design, implement and upgrade secure solutions to meet employee needs while protecting the company's assets.

• Analysing a company's IT system and infrastructure.
• Will evaluate and foster innovation, to deliver high impact IT solutions. By coordinating the, business process-integration, automation and operation of all IT systems across the company / clients.

• It’s a startup. So, you’ll be expected to set up all initial IT Systems and Platforms from scratch.
• Research, test and deploy new solutions based on the requirements of different department across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
• Manage - Monitor, maintain, develop, upgrade, and support all current and future IT systems, including workstations, operating systems, databases, telephones, software applications, and peripherals.
• Coordinate with vendor(s) - For specialised setups, be the company representative in supervising and coordination when an external agency is involved.
• Planning a timeline for completion of projects.
• Monitoring the success of IT solution, and producing detailed reports on the efficacy of the technology.

• Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company / clients.
• Be able to provide strong day-to-day server and workstation support .
• Periodic updates and maintenance of all the software used across different departments.
• Dealing with product faults and arranging repairs and replacements.

• You’ll be THE go to person for any kind of IT query.
• Employee support is the top priority with responsibilities that include answering, evaluating and prioritising incoming requests for assistance from users:
• Experiencing problems with hardware, software, networking, and other computer related technologies.
• Take download request from employees then, find and download all the resources requested. (Software, Tutorials, Videos etc).
• Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.
• Handle all employee joining and exiting formalities, for a smooth experience.
• Training & Orientation of all employees - on all software platforms, feature updates, workflows and best practices.

• Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.
• Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.

• We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
• Progressive IT experience, including experience in a multi-office environment.
• Previous experience building and supporting Operational and Business Support Systems is desired. From Ordering and Quoting tools, to Billing systems and invoicing.
• Some sort of certification and/or training on Mac based IT systems is, highly desired.
• Software and Technology-
• In depth knowledge and expertise of latest Microsoft and Mac OS & Server systems. Mobile Devices: iPhone, Android
• Google Apps for Business, Microsoft Office
• Experience in backup, restoration and NAS setup & management.
• Networking & Internet Technologies, Active Directory, Group Policy, DNS, DHCP, IIS, iSCSI, VPN
• SaaS Applications, Business Apps & Tools (CRM, POS, CMS, ERP etc.)
• Knowledge of Adobe Creative Suite / Design software is a bonus.

• Hunger to learn and grow, with a can-do attitude and immense passion in technology and how it can enhance the way people work. Keeping current with the latest technologies and developments.
• A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organisational skills.
• Good listener, confident personality, courteous and friendly manner, absolute integrity.
• Work to deadlines and adapt quickly to a fast changing environment.
• Should adhere to strict confidentiality in maintaining all company and client data.

• Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
• The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
• The ability to manage expectations in a deadline driven culture (where a feeling of urgency is the norm) is vital in this role.
• Must possess a strong creatively ability to apply IT to solve business problems.
• Superior analytical, evaluative, technical, and problem-solving abilities.
• Knowledge
• IT Budget, Procurement and Vendor management.
• IT Infrastructure Management.

As a senior software engineer, you will contribute to our end-to-end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable backend code and work with frontend developers to deliver amazing user experiences. We are building a design and process-centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

• A self-starter with a sense of what it takes to be successful as a team
• An agile - welcome change, do as little as possible and embrace continuous delivery
• Conscious about how quality is carried through from the UI to all layers underneath
• Opinionated, but flexible to accommodate the big picture

Responsibilities

• Analyze requirements, provide estimates and deliver code in an agile setup
• Stay on top of all owned work and raise red flags as early as possible
• Define the architecture, best practices, and coding standards
• Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
• Motivate team members, coach junior members, and extend goodwill to other employees