
VIP Product Counsellor
Department: Inside Sales – Domestic (B2C)
Employment Type: Full-Time
Qualification:
- Minimum: SSC (10th Pass) or HSC (12th Pass)
Language Requirements:
- Mandatory: English + Hindi
- Preferred: English + Hindi + Any Regional Language
Experience Required:
- Minimum 1 year of experience in:
- BPO Sales (Domestic Voice Process)
- Inside Sales / Tele-Sales
- Collections / Pre-Sales / Lead Generation
- (B2C experience preferred)
Key Skills:
- Excellent communication in English & Hindi
- Confident and persuasive approach
- Strong in up-selling and lead conversion
- Target-driven & self-motivated
- Ability to handle objections and customer queries
- Good listening and interpersonal skills
Roles & Responsibilities:
- Make outbound sales calls to domestic leads/customers
- Understand customer requirements and pitch suitable products/services
- Drive lead generation and convert leads into sales
- Maintain CRM records and update call logs
- Follow-up with prospects and handle queries effectively
- Achieve daily/weekly/monthly sales targets
- Deliver excellent customer experience through quality conversations

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Job Title: AWS DevOps Engineer
Experience Level: 5+ Years
Location: Bangalore, Pune, Hyderabad, Chennai and Gurgaon
Summary:
We are looking for a hands-on Platform Engineer with strong execution skills to provision and manage cloud infrastructure. The ideal candidate will have experience with Linux, AWS services, Kubernetes, and Terraform, and should be capable of troubleshooting complex issues in cloud and container environments.
Key Responsibilities:
- Provision AWS infrastructure using Terraform (IaC).
- Manage and troubleshoot Kubernetes clusters (EKS/ECS).
- Work with core AWS services: VPC, EC2, S3, RDS, Lambda, ALB, WAF, and CloudFront.
- Support CI/CD pipelines using Jenkins and GitHub.
- Collaborate with teams to resolve infrastructure and deployment issues.
- Maintain documentation of infrastructure and operational procedures.
Required Skills:
- 3+ years of hands-on experience in AWS infrastructure provisioning using Terraform.
- Strong Linux administration and troubleshooting skills.
- Experience managing Kubernetes clusters.
- Basic experience with CI/CD tools like Jenkins and GitHub.
- Good communication skills and a positive, team-oriented attitude.
Preferred:
- AWS Certification (e.g., Solutions Architect, DevOps Engineer).
- Exposure to Agile and DevOps practices.
- Experience with monitoring and logging tools.
Responsibilities:
● Collaborate with engineering, design and product teams to design and ship new
features. Identify and solve bottlenecks and fix bugs.
Desirable Qualifications:
● Deep knowledge of Ruby on Rails (RoR) practices and commonly used modules; deep
understanding of RoR internals like databases, API, caching, proxies, web services,
performance and scalability.
● Experience creating self-contained, reusable, and testable modules and components.
● Experience in SQL and NoSql databases in production environments. Experience
working with Git, AWS/GCP.
● Good communication skills
● 4+ years of relevant experience as a software engineer
We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
Job Description
Product Designer
Bon Appétit and Epicurious are seeking a Product Designer to design and launch new native mobile apps to help home cooks find the perfect recipe.
In this role, you’ll create and iterate on features that define and enrich the experience of Bon Appetit & Epicurious readers on its mobile platforms. You’ll introduce our readers and subscribers to our incredible range of recipes and guides and work out the way we allow users to find the perfect recipe.
As a member of the Product Design team, you will partner closely with UX writers and researchers, as well as cross-functional product, engineering, marketing, and editorial teams, to solve complex problems while exploring new approaches that delight existing readers and grow our subscription business. As the brands create digital experiences focussed on enabling users to find the perfect recipe you will help us create products that delight and inspire readers and communicate the established voice of the brands.
This role will report to Bon Appétit and Epicurious’s Product Design Lead, who oversees the user experience across all of our digital products, and will coördinate with the Mobile team based in India, as well as the Art and Interactive departments within editorial and the global Condé Nast Product Design team.
What you’ll do
You will focus on creating thoughtful design improvements to how we help users log into our products and manage accounts.
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Work with the design lead, product manager, and engineers to craft user-focused solutions for our native apps to enable users to find the perfect recipe
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Demonstrate strong ability to effectively communicate ideas and project statuses
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Ensure all designs are pixel-perfect and adhere to our design system’s standards.
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Simplify complex flows so they are easily understandable for users
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Partner with teammates in across the USA and Europe
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Research and share relevant UX best practices and competitor products to keep our products competitive
About you
As a designer, you’re excited about problem-solving and expanding your craft. You have a passion for how people use digital products and experiences, and are eager to deepen your expertise.
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A portfolio of thoughtful work encompassing user experience and visual design and demonstrating holistic thinking
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Solid product design execution skills; experience launching real mobile and web products a plus
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Understanding of current web technology capabilities and limitations (HTML/CSS/jquery)
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Experience prototyping, iterating, and refining design solutions based on user feedback
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Familiarity with design research methods and how user insights/behaviors inform design decisions and strategies
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Experience creating design artifacts (user journeys, wireframes, functional specs) to communicate your ideas to others
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Awareness of existing UX + visual design systems and a desire to learn more about them
As a member of the product and technology group, you’re a solid contributor and an enthusiastic collaborator with engineers, product managers, designers, and team leaders.
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Able to create design solutions based on specific product requirements; plus an interest in shaping requirements
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Flexible working style; comfortable with a collaborative and iterative design process and working closely with engineers to ensure pixel-perfect implementation
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Some experience presenting design work to others, strong articulation and speaking skills
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A holistic approach to problem-solving; visual thinker and rapid synthesizer of information
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Humble with a willingness to jump into solving any problem
As a teammate, you show a desire to learn, share, and proactively improve things around you.
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Ability to establish a perspective and articulate your thinking behind design decisions
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Experience providing and receiving critique; works with feedback gracefully and productively
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Proactive style; ability to take direction from other team members while also showing initiative
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Excitement about the design community at large as we increase the visibility of Condé Nast’s growing capabilities across the organization
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An interest in driving the future of storytelling which will help frame the larger context we are working within, including the nature of an advertising-driven and subscription products
About Conde Nast
Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, and many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month.
The company is headquartered in London and New York and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Russia, Spain, Taiwan, the U.K. and the U.S, with local license partners across the globe.
About Condé Nast Product and Technology
Our mission is to empower our brands such as Vogue, GQ, Allure, Glamour, AD, Conde Nast Traveler for business and creative success by creating the next-generation suite of content publishing, membership and commerce experiences. We are a group of designers, product managers, engineers, strategists, and researchers dedicated to building innovative, user-centric products.
About Our Design Team
We are a team of experience-designers with expertise in visual design, UX, interaction design, and research. We partner closely with editorial, product management, engineering, and business partners to strategize, design, and launch effective and beautiful digital products. We believe that a well-formed design culture is essential to delivering excellent products.
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Carrying out Market Research in order to keep up to date with customer trends, competitor analysis, product/service fitment as well as try to predict future trends.
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Creating and developing effective Marketing & Branding Strategies. Proactively developing comprehensive activities to leverage business development activities to support both B2B and B2C.
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Managing Marketing Campaigns across all platforms including online and digital to ensure that products and services meet customers’ expectations and to build credibility of all brands.
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Deep analysis of all Marketing & Branding campaigns. Ensuring scientific measurement and report generation of the effectiveness of each such campaign.
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Closely monitoring company’s corporate website/s and social media platforms. Ensuring that we pick the conversations across each, basis which formulating and redesigning the Marketing & Branding Strategies.
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Organizing and executing on the ground events to engage with various stake holders in order to enhance Brand Equity and drive Product Sales.
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Actively and aggressively identifying new business opportunities and coming out with innovative Marketing Strategies such as campaign, event execution, partnership etc.
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Being able to develop strong understanding of performance of the products to support continual optimization of Marketing, Sales and Product Strategy.
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Collaborating, reviewing and approving all marketing materials as developed by the content/design and other external vendors
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Building and managing a rich content/collaterals that attract a qualified audience of event organizers to company’s owned properties (including blog posts, white papers, ebooks, reports, infographics, case-studies etc.).
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Growing new leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers).
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Drafting, reviewing and finalizing the sales & marketing related communications, articles, blogs, etc. for all digital platforms such as SMM, emails to internal and/or external communication, etc.
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Managing various email campaigns, including the template designs, calls-to-action, and content used in our email sends.
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Building relationships with customers, prospects, and experts/speakers.
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Managing 360 Brand Communications across all media touchpoints.
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Handling all PR related activities & communications.
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Writing, Editing, and strategizing external-facing content as directed by the Senior Leadership Team.
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Ghost writing for senior management.
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Working closely with the Co-Founders and the senior leadership team to grow the business.
What you need to have:
- Masters in Marketing, Business Communication, or related fields
- An Absolute Digital Devil : Should be someone for whom Digital is second home and understands all the nuances of the world wide web.
- A real Go-Getter: Should be someone who is not ready to take ‘no’ for an answer.
- Passionate and Result Oriented: Should be highly result focused no matter what the odds are.
- A Peoples Person: Needs to have phenomenal people skills and should actually love and enjoy working with people across varied demographics.
- Demonstrated flexibility to manage multiple tasks, solve problems and work effectively in a fast-paced, deadline-driven environment
- Excellent project management and communication skills
- Ability to think strategically, conceptually as well as analytically
- Ability to work with teams, both internal and external
- Sales-minded, with sound understanding of enterprise marketing principles
- Excellent written, verbal and interpersonal communication skills
- Desire to work in a team-oriented, entrepreneurial corporate environment
- Seeking an individual that is team-oriented, sound decision making abilities, collaborative, positive attitude, commercially aware, adaptable to changing priorities, change agent, continuous improvement mind set, ability to work under tight timeline
- Any other certifications in writing or business communication are an added advantage
- Complete working knowledge of designing tools such as Photoshop, Illustrator, In-design
- Familiarity with end -to-end design process, video production process, content writing process as well animation and VFX pipelines will be an added advantage
- Should be aware on the usage of external software’s and websites such as shutterstock, envato and tools like handbreak etc.
- Excellent written, verbal & technical skills
- Excellent presentation, organization, time management, and cross-department communication skills
- Ability to quickly adapt to changes and work effectively under pressure
- Excellent client-facing and internal communication skills
- Ability to think strategically and drive the business strategy
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong problem management skills
- Ability to manage multiple priorities
- Ability to interact well with people at all levels within and outside the organization
Roles and Responsibilities :
Developing front end website architecture.
Designing user interactions on web pages.
Developing back end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages.
Desired Candidate Profile :
HTML/CSS. While HTML stands for Hypertext Markup Language, CSS stands for Cascading Style Sheets. ...
JavaScript. ...
Git and GitHub. ...
Backend languages. ...
Web architecture. ...
HTTP and REST. ...
Database storage. ...
Basic design skills.
Familiar with nodejs, reactjs, angularjs, expressjs etc......
Refer the description below and if it matches with your skillset.
P.N. - you will have to visit GEP campus(Hyderabad) on August 3rd 2019 if your profile gets shortlisted.
Primary Skill (Must):
Hands on experience on ASP.Net framework 3.5/4.5, C#, ADO.net, AJAX, Javascript, JQuery, JSON, MVC, TFS (Or any code versioning tool)
At least 1yr hands on experience developing projects on AngularJS
WCF, HTML, Webservices, REST, WebAPI
Experience with Transact SQL code, SQL stored procedures and views
Expertise in Web form designing
Experience and knowledge about software life cycle
Object oriented programming concepts
Sound knowledge of System Architecture
Manage and mentor a team of 2 or above members
Familiarity with continuous integration
Document and maintain software functionality
Secondary Skills (Preferred):
Working experience on Azure Cloud based application
Knowledge of LINQ, Nunit tool, UML, Design patterns
- To learn more about our comprehensive range of consulting and outsourcing services, please visit www.gep.com.
- For more about SMART by GEP, our cloud-native sourcing and procurement software platform, please visit www.smartbygep.com.
Kindly confirm and let us know if you need any other information.











