Sales Manager

LearnTube is hiring a full-stack content creator who lives and breathes content, someone who can be both in front of and behind the camera. If you're the kind of person who naturally spots trends, loves scripting + shooting + editing your own videos, and wants to grow a bold personal and brand voice on platforms like Instagram, LinkedIn, and YouTube: this role is for you. This isn’t a content planning or copywriting job. This is a do-it-all, end-to-end creator role with high visibility, working directly with LearnTube’s Founders to shape both their personal brands and LearnTube’s social presence.

What You’ll Do:

• Act, speak, and perform confidently on camera for reels, shorts, and videos
• Shoot and edit both short-form (IG Reels, YT Shorts) and long-form (YouTube, vlogs) content
• Create eye-catching statics and carousels using Canva or similar tools
• Own the full content cycle—from concept, scripting, shooting, and editing to publishing
• Spot trends early and experiment with memes, formats, and viral storytelling
• Build and grow the founders’ and LearnTube’s presence across LinkedIn, Instagram, and YouTube
• Collaborate with the product, design, and marketing teams to build authentic, engaging narratives

You’re a Great Fit If You:

• Love being on camera and have strong performance/presentation skills
• Can shoot/edit on your own using your phone with basic gear
• Know how to build content that hooks—whether it’s a 3-second scroll-stopper or a 3-minute video
• Are fluent in Canva and basic editing tools (CapCut, VN, Premiere Pro, etc.)
• Have a solid sense of humour, are up to date with internet trends, and can adapt them to a brand voice
• Understand what works on at least 2 of the 3: Instagram, LinkedIn, and YouTube
• Thrive in fast-paced, early-stage environments with high autonomy
• Bonus if you’ve: Run your content page/channel, Created content for a brand, agency, or college club, Built something viral—even if once!

What This Role Offers:

• A chance to work directly with founders and grow your on-camera brand
• Creative freedom to experiment with content formats, ideas, and trends
• Massive visibility—your work will be seen by millions
• A front-row seat to the journey of a fast-growing AI-first startup

Not the Right Fit If You:

• Prefer only being behind the camera.
• Need heavy scripting or creative direction
• Aren’t active on at least two major content platforms
• Want a purely managerial/content strategist role

About LearnTube:

At LearnTube, we're reimagining how the world learns—making education accessible, affordable, and outcome-driven using Generative AI. Our platform turns scattered internet content into structured, personalized learning journeys using:

• AI-powered tutors that teach live, solve doubts instantly, and give real-time feedback
• Frictionless delivery via WhatsApp, mobile, and web
• Trusted by 2.2 million learners across 64 countries

Meet the Founders:

Founded by Shronit Ladhani and Gargi Ruparelia, both second-time entrepreneurs and ed-tech builders:

• Shronit is a TEDx speaker and an outspoken advocate for disrupting traditional learning systems
• Gargi is one of the Top Women in AI in India, recognized by the Govt., and leads our AI and scalability roadmap

Together, they bring deep product thinking, bold storytelling, and executional clarity to LearnTube’s vision. LearnTube is proudly backed by Google as part of their 2024 AI First Accelerator, giving us access to cutting-edge tech, mentorship, and cloud credits.

Why Join Us?

We don’t just build learning products—we build a culture of velocity, ownership, and mission-first execution. Here’s what makes this a career-defining opportunity:

• Work with Real AI: Not fluff. You’ll build and operate at the frontier of GenAI, LLMs, and real-time tutoring systems.
• Accelerate Your Career: Think of it as three years of learning in one. Our pace and exposure levels are unmatched.
• Own High-Impact Projects: No layers. No micro-management. Just full-stack ownership with trust and visibility.
• Build with the Best: Collaborate with the founders daily, and get access to top minds like the CTO of Inflection AI.
• Monday Morning Meetings You’ll Love: Our culture is async-smart, but we make time to learn, bond, and grow as a team every week.
• Make Global Impact: Be part of building the world’s go-to AI-powered career learning assistant for millions of learners.

Job Title: Customer Success & Content Analyst

Location: Sector 55, Gurugram (On-site, 5 days working)

Experience: 0–1 year

Compensation: Up to ₹5.5 LPA

About Master-O:

Master-O (www.masteroapp.com) is a leading B2B enterprise SaaS platform that helps organizations elevate customer interactions, boost sales productivity, and instil employee engagement through gamification, microlearning, and AI-driven coaching.

With customers across Banking, Insurance, Pharma, Retail, FMCG, and Auto industries in over 20 countries, we now aim to further scale our implementations across more customers, industries, and countries while continuously improving the quality of our operations.

Master-O is ranked as a leading platform by customers in G2’s latest 2025 Winter Report.

Role Overview

We are seeking a creative, methodical, and quality-focused Customer Success & Content Analyst to join our team. The role is perfect for individuals who are excited about leveraging AI tools to enhance content creation, possess excellent communication skills, and can manage client expectations effectively. Freshers with the right mindset, professionalism, and willingness to learn are welcome.

Key Responsibilities

• Partner with the Customer Success team to understand client requirements and deliver exceptional onboarding, adoption, and engagement experiences.
• Conceptualize, create, and enhance learning content for the Master-O platform, ensuring alignment with client goals and quality standards.
• Leverage AI tools to streamline and elevate the content creation process.
• Manage client queries, feedback, and objections with a professional and solution-oriented approach.
• Collaborate with cross-functional teams to deliver seamless customer experiences.
• Track and report content engagement metrics, suggesting improvements based on data insights.

Requirements

• Bachelor’s degree in Business, Communications, Journalism, or related fields.
• 0–1 year of experience in content development, customer success, or related fields (internships count).
• Excellent verbal and written communication skills.
• Strong objection management and interpersonal skills.
• Creativity combined with a methodical and detail-oriented approach.
• Proficiency in using AI tools for content creation (ChatGPT, Grammarly, Canva, etc.).
• Professional grooming and a client-first mindset.

What We Offer

• Competitive salary in the range of ₹4–5.5 LPA.
• Opportunity to work with innovative AI-powered learning solutions.
• A platform to grow your career in both customer success and content creation.
• Exposure to diverse enterprise clients and industries.

Must have Experience of UI testing using Automation tools like Selenium for Web and , Appium for Mobile application. • Must have clear understanding about Selenium/Appium Architecture, Page Object Model, Page Factory designs, Singleton and Builder Design Pattern • Good Experience of using locators (CSS/Xpath), Action Interface, JavaScript Executor • Have good exposure in validating API’s using any tool such as Postman/SoapUI • Basic understanding of API testing using Rest Assured. • Basic understanding of BDD concept with Cucumber as Tool • Experience with TFS/ GitHub • Must have Knowledge of TestNG/Junit . • Must have Programming languages knowledge: Java with strong knowledge of OOPS concept,Exception Handling, Reflection, Serialization and Collection Framework • Must have worked with following technologies Extent Report, Apache POI, Log4J, JSON • Experience of working with any of the databases (e.g.: MSSQL, PostgreSQL, Mongo Db etc.) • Knowledge of Maven, Jenkins and Docker or equivalent CI/CD • Must have good Manual testing experience of STLC, creating test scenarios, test cases with different test design techniques, Logging defects • Strong team player, flexible and should be able to shape up with different teams. • Demonstrated ability to focus and complete multi tasks on time. • Above average communication and should be able to explain architecture of current project. • Working experience in testing the AUT developed/delivered with Agile project framework. • Hands on experience on at least one Test Management or Defect Management tool for example ALM, JIRA, or any Microsoft tool etc. If this role sounds exciting to you and fulfil your future goals, then we would love to hear from you.

Assist in the formulation of strategies to build a lasting digital connection with consumers
    Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
    Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
    Be actively involved in SEO efforts (keyword, image optimization etc.)
    Prepare online newsletters and promotional emails and organize their distribution through various channels
    Provide creative ideas for content marketing and update website
    Collaborate with designers to improve user experience
    Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,WebTrends etc.)
    Acquire insight in online marketing trends and keep strategies up-to-date
    Maintain partnerships with media agencies and vendor.

• Assess automation opportunities from a technical perspective and provide document solutions in the form of SDD
• Perform detailed estimations towards the finalized scope
• Design, develop, and test automation workflows
• Prepare solution presentation documents, present the solution and implementation plan to the CoE teams and project stakeholders
• Understand client’s business requirements and clearly document them in order for RPA developers to deploy the automation projects in an optimal manner
• Deploy RPA components including bots, robots, development tools, code repositories, and logging tools
• Create process and end-user documentation
• Collaborate with other development team members and guide junior developers to ensure proper implementation and integration of the solutions
• Perform peer review of developed components and test cases
• Support deployments or troubleshoot production issues; flexible to work in shifts when the demand arises
• Should be able to report project status to the stakeholders.

Skills Required

• UiPath
• UiPath Orchestrator
• Sound Knowledge of Microsoft VB, Excel, Macros
• Microsoft Visio, Freemind or equivalent tool
• Documentation and presentation using Microsoft Word and Powerpoint
• Understanding of CSS, HTML
• Experience in automating SAP flows in UiPath
• Excellent communication and presentation skills
• Template development in ABBYY OCR tool and integration if the solution in UiPath
• Knowledge of processes in the Manufacturing/Automotive domain
• Certified Advanced RPA Developer (UiARD)
• Knowledge of other RPA tools

Work as a member of a team responsible for developing a large-scale, highly available and fault-tolerant SaaS based Leasing & Asset management solution in the commercial real estate space in accordance with established processes. You will apply your knowledge of building scalable, distributed applications and have the opportunity to work with technologies & frameworks such as Ruby on Rails, NodeJS, ReactJS, Heroku, AWS, Postgres DB​

Essential Functions include but are not limited to the following. 

You will be expected to:​

• Contribute to all phases in the software lifecycle – requirements analysis, solution design, development, and deployment
• Maintain high quality standards for the work undertaken and be responsible for the quality of deliverables.
• Ensure assigned projects are developed in accordance with established engineering processes, adhering to scope, schedule constraints and agile project plans
• Guide/mentor the less experienced team members
• Participate in code reviews
• Work effectively as part of a distributed team
• Document the features worked by him/her

Key technical expertise areas expected for this role:

• Strong programming skills in Ruby with clear understanding of Object-Oriented and Functional programming. 
• Experience working with Ruby on Rails framework
• Experience on REST API Programming preferably based on a Microservices Architecture
• Good Understanding of Databases (Postgres) and proficiency in database schema designing & writing efficient SQL Queries. 
• Strong troubleshooting skills
• Demonstrable ability to learn new programming languages and frameworks quickly
• Experience with distributed systems with specific focus on security and scalability
• Experience with modern cloud technologies such as AWS

 Additional areas that would add value:

• Experience working with Cloud Service providers & platforms like AWS, Heroku 
• Strong understanding of Design Patterns & their application in system design
• Test Driven & Behavior Driven Development
• Automated Unit/Integration testing
• Using DevOps & Infrastructure tooling such as GoCD/Jenkins, Git
• Frontend web development with JavaScript frameworks like React
• Experience working on  projects, preferably in the real estate domain
• Experience working with Virtualization and Containerization technologies including Docker, Kubernetes.
• Experience working in Agile Scrum/Kanban methodologies
• Experience working with Linux and Shell scripting

Education: 

• Bachelors or Master’s in Computer Science or related fields

• Has 3+ years WordPress experience & a thorough understanding of WordPress development standards and best practices.
• Has had exposure to developing, implementing, testing, and troubleshooting large scale websites and or applications built using Wordpress
• Has some experience in developing and integrating extensions in Wordpress
• Has experience with popular frameworks involving HTML5, CSS3, JavaScript, jQuery, MySQL, Firebase.
• Has a proficient knowledge of PHP, HTML, CSS, and Javascript
• Has strong debugging and problem-solving skills
• Has an ability to work with existing code and build upon it
• Has excellent communication skills, both verbal and written
• Must be imaginative and keep a finger on the latest trends and design directions
• Can convert Adobe Illustrator and Photoshop mockups to themes for the website
• Has working experience with source control (e.g. Git)
• Has experience in WordPress Page builder - elementor is a great advantage!
• Understands what to build optimize for speed and scalability
• Has 3+ years WordPress experience & a thorough understanding of WordPress development standards and best practices.
• Has had exposure to developing, implementing, testing, and troubleshooting large scale websites and or applications built using Wordpress
• Has some experience in developing and integrating extensions in Wordpress
• Has experience with popular frameworks involving HTML5, CSS3, JavaScript, jQuery, MySQL, Firebase.
• Has a proficient knowledge of PHP, HTML, CSS, and Javascript
• Has strong debugging and problem-solving skills
• Has an ability to work with existing code and build upon it
• Has excellent communication skills, both verbal and written
• Must be imaginative and keep a finger on the latest trends and design directions
• Can convert Adobe Illustrator and Photoshop mockups to themes for the website
• Has working experience with source control (e.g. Git)
• Has experience in WordPress Page builder - elementor is a great advantage!
• Understands what to build optimize for speed and scalability