IT Business Development Executive

Job Description: Veeva CRM Tester (EU/APAC Rollout)

Diabetic Care Medical Devices | Global Commercial Operations

Location: Remote / Hybrid (EU or APAC preferred, with overlap to US hours)

Engagement: Contract / Full-Time

Industry: Medical Devices – Diabetic Care

Experience: 5–8 years in software testing with strong functional Veeva CRM expertise

About the Role

A US-based leader in diabetic care medical devices is expanding its commercial operations into Europe and Asia-Pacific markets. As part of this strategic rollout, we are looking for a Veeva CRM Tester to ensure the quality, compliance, and seamless adoption of our Veeva CRM platform across EU and APAC affiliates.

You will partner with business analysts, Veeva administrators, developers, and regional commercial teams to validate CRM functionality, localization, integrations, and regulatory configurations — ensuring our field reps and medical teams have a reliable, compliant, and intuitive platform.

Key Responsibilities

•  Test design and execution: Design, document, and execute functional, regression, integration, and UAT test cases for Veeva CRM modules across EU/APAC rollouts.

•  Core Veeva CRM functionality: Validate Account Management, Call Reporting, Cycle Plans, Territory Management, Sample Management, Approved Email, CLM (Closed Loop Marketing), Medical Inquiry, Coaching Reports, and MyInsights.

•  Localization and compliance: Test country-specific configurations including localization, language packs, currency, time zones, consent capture, and HCP/HCO compliance (EFPIA, MedTech Europe, APAC equivalents).

•  Integration testing: Verify integrations between Veeva CRM and downstream/upstream systems (Veeva Network/OpenData, MDM, ERP/SAP, marketing automation, data warehouses, and analytics platforms).

•  Release testing: Perform release testing for Veeva CRM seasonal General Releases (3x/year) and identify regression impact on existing functionality.

•  Mobile and offline testing: Execute testing on Veeva CRM iPad and Veeva CRM for Browser, including offline sync scenarios.

•  Data migration validation: Validate account, contact, address, affiliations, and historical call data migration during country go-lives.

•  Defect management: Track and manage defects in JIRA / Azure DevOps / HP ALM; partner with developers and Veeva support on resolution.

•  Test automation: Contribute to test automation strategy and execute scripts using tools such as Selenium, Provar, or Tosca where applicable.

•  Regulatory documentation: Support GxP / CSV (Computer System Validation) documentation aligned with medical device regulatory standards (FDA 21 CFR Part 11, EU MDR, GDPR).

•  Cross-region collaboration: Coordinate with US-based program team and EU/APAC affiliate stakeholders across multiple time zones.

Required Qualifications

•  5–8 years of software QA / testing experience, with at least 3+ years specifically testing Veeva CRM.

•  Strong functional understanding of Veeva CRM modules and the underlying Salesforce platform (Veeva is built on Salesforce).

•  Hands-on experience with Veeva CRM rollouts across multiple countries, ideally in EU and/or APAC.

•  Solid grasp of life sciences / medical devices commercial processes — HCP engagement, sample compliance, multichannel cycle planning.

•  Experience testing Veeva Network, Veeva Vault CRM, or Veeva OpenData integrations.

•  Proficiency in test management tools (JIRA, Zephyr, qTest, HP ALM, or Azure DevOps).

•  Understanding of regulatory frameworks: GDPR, EU MDR, GxP, 21 CFR Part 11, and country-specific HCP transparency reporting laws.

•  Strong analytical, documentation, and stakeholder communication skills.

•  Bachelor’s degree in Computer Science, Engineering, Life Sciences, or related field.

Preferred Qualifications

•  Veeva CRM certifications (Veeva CRM Administrator / Veeva Align / Veeva Vault).

•  Experience with Veeva Vault CRM migration (the next-gen platform replacing Salesforce-based Veeva CRM).

•  Prior testing experience in medical devices, especially diabetes care, glucose monitoring, or insulin delivery systems.

•  Exposure to automation frameworks like Provar (purpose-built for Veeva/Salesforce).

•  Experience supporting multi-country, multi-language rollouts with phased go-lives.

•  Familiarity with agile/SAFe delivery models and shift-left testing practices.

Salesforce Technical Product Manager

Location - Remote

Shift Timing - 5pm to 2 am

Preferred Skills/Experiences: - Project Management

CPQ Specialist certification is a huge plus

Salesforce Admin Certification (201) and Salesforce Certified Sales Cloud Consultant Preferred

Professional Experience/Qualifications:

Has successfully led development and delivery of multiple complex business technology solutions into production that have achieved or surpassed business goals. Experience developing and supporting mission critical applications optimized to run in the cloud or virtualized environments. Deep knowledge of system architecture, technical design, and system and software development technology.

Required Skills/Experiences:

6+ years of IT experience with a Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent technical degree

3+ years of experience as a business analyst/product manager supporting Salesforce CPQ platform.

Deep understanding of the Salesforce.com product suite including CPQ, Sales Cloud, Service Cloud, FSL, Community Cloud, and the AppExchange.

Managing application development at scale, employing SDLC methodologies including Agile, Scrum, and DevOps

Strong subject matter expertise with core SaaS principles: Product setup, Product Options, Product configuration & rules, Pricing, Quoting, Subscription Management, amendments, renewals, Billing and Revenue Recognition

Skilled at setting and communicating priorities effectively; able to manage multiple tasks and priorities

Exceptional ability to lead change using positive and collaborative methods

Strong communication skills in writing, speaking, and presenting

Able to communicate technical or complex subject matter in business terms

Demonstrated acumen and passion for both business and technology, including the latest digital innovations as they apply to the creation of business value

Accepts ownership and welcomes responsibility

Hiring: Salesforce B2B Commerce Cloud Developer (Contractual)

We are seeking a skilled Salesforce B2B Commerce Cloud Developer with 4+ years of hands-on experience for a remote, contractual engagement. The ideal candidate will have strong expertise in implementing and customizing Salesforce B2B Commerce solutions on the Salesforce platform.

Location: Remote | Type: Contractual | 

Shift - UK

Required Skills & Experience:

4+ years of Salesforce experience with strong focus on B2B Commerce Cloud

Proficiency in Apex, LWC, SOQL, and Salesforce configuration

Experience with integrations, REST APIs, and data models

Good communication skills and ability to work independently in a remote setup. 

Key Responsibilities:

Design, develop, and implement Salesforce B2B Commerce Cloud solutions

Customize storefronts, product catalogs, pricing, promotions, and checkout flows

Integrate B2B Commerce with Sales Cloud, ERP, and third-party systems using APIs

Develop and maintain Apex, LWC, and integrations to support commerce functionality

Ensure performance optimization, security, and scalability of solutions

Collaborate with business stakeholders, architects, and QA teams to deliver requirements

Provide support, enhancements, and documentation for deployed solutions

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Take a lead role with design and implementation of Salesforce connectors for our marketing platforms.

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      7+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Experience with Salesforce APEX, VisualForce, SOQL, etc. 

·      Experience building and maintaining Salesforce AppExchange apps. 

·      Experience working with databases and/or CRM systems. 

Secondary Skills (nice to have)

·      Strong background in Java 

·      AWS ecosystem and tools, developing for serverless environments. 

·      Front-end expertise: HTML, CSS, JavaScript, etc. 

·      Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable. 

Soft Skills

·      Proven ability to lead a team and mentor others. 

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

• Looking for individual proficient in Salesforce Lightning Web Components(LWC), APEX, Admin.
• Hands on experience on Sales and Service Cloud.
• Integration with Other applications like Power-BI, able to customize and develop new integrations.
• Experience working on AI skills is added advantage
• Years of exp: 3-4 years