Counselor and Center Manager

Job Title: Content Editor

Location: On-Site

Experience Required: 3+ years

Employment Type: Full-time

Key Responsibilities

·      Review, edit, and proofread content to ensure accuracy, clarity, and consistency

·      Identify and correct grammar, spelling, punctuation, and formatting errors

·      Ensure all content aligns with brand guidelines, tone, and voice

·      Collaborate with writers and SEO teams to refine content for search optimization and readability

·      Perform fact-checking and verify sources to maintain credibility

·      Provide constructive feedback to writers for continuous content improvement

·      Monitor and enforce best practices for content structure, flow, and coherence

·      Manage multiple projects and ensure timely delivery of high-quality content

Requirements

·      Bachelor's degree in English, Journalism, Communications, or a related field

·      3+ years of experience in content editing, proofreading, or copywriting, preferably in digital marketing or SEO-focused content

·      Strong command of grammar, syntax, and punctuation with exceptional attention to detail

·      Knowledge of SEO principles, keyword usage, and content structuring for better search engine visibility

·      Familiarity with content management systems (WordPress, CMS tools) and editing software (Grammarly, Hemingway or similar)

·      Ability to provide constructive feedback to writers for continuous improvement

·      Excellent time management and organizational skills to handle multiple projects simultaneously

Preferred Skills (Good to Have)

·      Understanding of Google Search Console, Ahrefs or other SEO analytics tools

Job Details for BMS Commissioning Engineer

Job Title              : BMS Commissioning Engineer

Department      : BA (Building Automation)

Location            : Mumbai/Pune/Delhi/NCR

Experience        : Minimum 3 years of experience in BMS Engineering, Testing & Commissioning

Desired Qualification: Bachelor’s degree in Electrical/Electronics/Instrumentation Engineering Degree from an accredited college or university

Skills Required : BMS, SCADA, DDC, PLC Engineering, Testing & Commissioning

Salary                   : As per Company Norms

Job Description

Ø Bachelor’s degree in Electrical/Electronics/Instrumentation Engineering Degree from an accredited college or university.

Ø Minimum 3 years of experience in BMS Engineering, Testing & Commissioning

Ø SCADA, PLC, BMS engineering/programming experience preferred.

Ø Strong understanding of OPC, BACnet, Modbus protocol to include IP, ETH and MS/TP

Ø Design, development, commissioning, and testing of Building automation systems

Ø BMS/SCADA/HMI graphic screen development

Ø IO Loop test and Functional test

Ø Basic knowledge on SQL database programming.

Ø Excellent problem-solving and troubleshooting skills

Ø Providing technical support to clients

Ø Experience with current trends in automation and instrumentation to be able to select and implement modern controls architectures

Ø Strong communication and organizational skills

As a QA Engineer, you will be responsible for further speed-up delivery while maintaining the highest quality standards of our software at the same time. You will work closely with the engineering team and product management team to ensure smooth release of the software.

Specific responsibilities

• Develop, maintain and execute a systematic set of test cases
• Analyze test results and report findings in a structured manner
• Work closely with the development team and product management
• Automate common tasks, and support continuous integration/delivery
• Proficiency in writing clean, modular, reusable automation code using Selenium Webdriver
• Support, maintain, and enhance all test case automation related activities during iterative development, system testing, and regression testing
• Design performance/load test scripts based on requirements

Requirements, experience and skills

• BA/BSc in Computer Science, Engineering or related technical field is a big plus
• At least 4 yrs of testing experience including hands on experience in automation testing and load testing
• Experience with JavaScript and Selenium
• Proficiency in Selenium Webdriver automation with Java or other object-oriented languages
• Expertise in Performance Testing tools like Jmeter
• Experience in analyzing performance reports and document the observations to identify the bottlenecks
• Experience with GIT, Continuous Integration systems & Jira
• Experience with agile methodologies for software development
• SaaS-based web product experience is an advantage

Personal competencies

• Someone who’s passionate about their work and fun to work with
• Attention to details and Get Things Done!
• Ability to thrive in a fast-paced, global start-up environment
• Results oriented, highly self-motivated, and quick-to-learn personality

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

Mandatory (Company): B2B SaaS (Technical complex)

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Kindly Check the Roles and Responsibilities of Bench sale Recruiter

• Have excellent verbal and interpersonal communication skills.

• Well-experienced in handling the full cycle of bench sales recruitment, i.e., from sourcing job requirements from prime vendors, vendors, clients, etc., to submitting the bench consultants, negotiating the best rates, following up on interview schedules, and placing the consultants at the best deals.

• Experience in working with OPT, H1B, and EAD

• Regular interaction and follow-up with bench consultants, identify their needs, and get them into projects accordingly.

• Ability to do H1 transfers.

• Experience in the end-to-end cycle of sales from submitting profiles, rate negotiations, and getting the projects.

• Knowledge of job portals like Dice, Monster, Career Builder, and social media platforms.

About us: www.devcare.com

Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say, about the interesting projects, you for sure will gain an enriching positive experience every moment.

Name of the company: DevCare Solutions

Year of establishment: April 19th, 2005

Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210

It's Complete US Shift – Onsite

Shift Timing will be 7.00pm to 4.00am IST

Cab: Pick and Drop Available

Dinner will provide in the company

Benefits

Incentives for every placement

Cab

Food

Holiday bonus

Health Insurance

Primary roles and responsibilities -

• Manage multiple interconnected projects, ensuring program goals are reached
• Develop and manage scope of the projects, deadlines and activities for projects and be accountable for delivering against established business goals/objectives
• Strategize and implement key program initiatives that adhere to organizational objectives
• Identify key resource requirements from cross-functional teams and external vendors
• Assume responsibility for the program’s people and vendors
• Build and execute projects that cut across various aspects of Business
• Work cross functionally to help influence change in getting ideas executed
• Build and lead communication plan and develop a reinforcement strategy across the organization
• Manage all aspects of the implementation including the human and cultural elements, and reinforcing collaboration
• Lead and direct different cross-functional programs and projects of varied sizes and types
• Measure project performance using appropriate systems, tools and techniques-
• Create and maintain comprehensive project documentation-
• Help people to design and model solutions for innovation .
• Coordinate all cross-functional activities, collaborate with leaders in varied areas on planning and execution
• Provide the skill and structure required to identify problems and improvement opportunities

• Experienced with MS office - Excel, Word and PPT
• Solid organizational skills including attention to detail and multi-tasking skills
• Should understand the product development process - to enable projects to be converted into Products
• Excellent client-facing and internal communication skills, written and verbal

Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.

You will be responsible for : 

• Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
• Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• Achieving the weekly targets in a high pressure performance driven competitive environment.
• Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
• To develop and maintain a positive working relationship with the students from countries all over the world
• Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
• Constantly identifying potential to upsell to existing clients through giving the best post sales service

What are we looking for?

• Excellent written and spoken communication skills (English proficiency)
• Exceptional communicator and influencer who can deliver excellent sales pitch
• Result driven with experience of extremely target centric job
• Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
• Approachable and vibrant personality 
• Individual passionate about driving a change in education space
• Have a knack for incentive-driven sales
• Ability to approach any situation with patience and very strong empathy
• Self-learners with high grasping ability
• Passion to deliver the highest levels of customer service at all times
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Experience: Minimum 1+ years experience in inside sales or tele-sales 
• Edutech experience is an add-on
• Experience within Startup Experience would be a strong advantage
• Should have android mobile, personal Laptop and good Internet connectivity
• 6days working
• Attractive incentives and perks 
• Work from home available

Job Description: SAP SuccessFactors Cloud Platform Integration (CPI) Developer

Experience: 10+ years of SAP SF Techno-Functional experience

Work Location: Hyderabad, Chennai, Mumbai, Pune, Bangalore

Technical Skills Required:

• 10+ Years of extensive work exp in SAP SF - Employee Central (preferred), Payroll, Compensation, Learning, RBS
• 5+ years of experience working on SAP CPI Implementations and SAP SuccessFactors Employee Central
• Experience with SF-API’s and ODATA Data Dictionary for SuccessFactors
• Hands-on Experience in developing custom complex interfaces with SAP Cloud Platform Integration (SAP CPI/HCI) using various HCI/CPI tools
• Excellent Knowledge of utilizing CPI Standard Adapters and connectivity technologies (SOAP, REST, SFTP, IDOC and etc.)
• Good to have experience in using OAuth Authentication between SAP CPI and SAP SuccessFactors
• Sound knowledge of Groovy Scripting, XSLT Mappings, XMLs
• SAP Certifications – CPI is required
• Optional: SAP Mobile Platform – SMP: Experience in developing mobile apps (hybrid and native) using SAP Mobile Services is added advantage
• Good knowledge around MDF, and associated system configuration is preferred

Roles & Responsibilities:

• Responsible for developing inbound and outbound interfaces to/from the SAP Products cloud to cloud and On-Premises.
• Responsible for Technical Requirement gathering, effort estimation, technical design, and development of interfaces.
• Actively participate in end-to-end project activities to ensure the team delivers effective business systems solution.
• Coordinate extensively with business users, functional and cross-functional team members, developers, integration resources.
• Solution Architecting to ensure that technical designs utilize the appropriate integration pattern and standards
• Proactively scan for troubleshooting and resolve system related issues that could impact end-to-end system functionality.
• Design, implement and support complex business processes in an SAP SuccessFactors Human Capital Management (HCM) environment
• Experience working with international clients at onsite locations will be an added advantage
• Workbook Business Blueprint Preparation Execution of Test Cases, Test Plans, Test scripts, Knowledge of MDF foundation objects associations Business rules and workflows
• Conduct thorough Joint Application Design sessions with the business end users to review business needs and document any additional system/reporting requirements

Inter-Personal & Soft skills required:

• Positive work ethic to deliver results within tight deadlines and in demanding situations
• Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
• Excellent written and verbal communication skills
• Proactive, self-directed, resourceful, and highly organized
• Team player: Team management skills, self-driven and ability to work independently
• Exhibit strong leadership and comprehension abilities to develop business documents and to anchor system support activities
• Ability to explain SAP concept to business in non-technical terms