Operations Manager

About Insane

Insane helps and supports to scale meaningful Coaches and experts to expand their reach to the people. Since starting in 2016 we have grown our clients' journey creating an impact in people's lives in their personal and professional growth.

Responsibilities

• Reporting to senior management and performing secretarial and administrative duties.
•  Draft and prepare professional emails, letters, memos, reports, and other business correspondence on behalf of the executives.
• Entering data, maintaining databases, and keeping records.
• Liaising with internal departments, answering calls, and making travel arrangements.
• Managing internal and external correspondence on behalf of senior management.
• Scheduling appointments, maintaining an events calendar, and sending reminders.
• Preparing facilities for scheduled events and arranging refreshments, if required.
• Ordering office supplies and replacements, as well as managing mail and courier services.
• Other administrative duties as assigned.

Requirements

• Two or more years of experience in an administrative role reporting directly to upper management.
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
• Proficiency with office productivity tools and an aptitude for learning new software and systems
• Flexible team player, willing to adapt to changes and unafraid of challenges
• Proven ability to manage a flexible schedule
• Always available, mobile, and open to travel
• Outstanding verbal and written communication skills
• Ability to interact with high-profile clients and executives
• Proactive Problem Solver, having a solution mindset
• Based out of Bangalore,

Others-

• Day shift
• Flexible schedule
• Monday to Friday
• Based in Bangalore or willing to relocate to Bangalore for this position.
• Need to have your Laptop

Location: Mumbai

Department: International Business Relations

Industry: Financial Services / Proprietary Trading

Experience Level: Entry-level / Fresher-friendly

Position Overview Are you passionate about global markets, trading strategies, and client relations? We are looking for a sharp, finance-savvy Business Coordinator who will be the first point of contact for our international clients – including top-tier traders and researchers from across the globe. This role blends client-facing communication, market intelligence, and business strategy. As the bridge between clients and leadership, you'll be responsible for profiling client strategies, building strong relationships, and translating insights into actionable inputs for our management team.

Key Responsibilities

• Client Engagement & Strategy Mapping
• Represent the firm during introductory meetings with international clients.
• Understand and map out their trading styles, strategies, and business needs.
• Build lasting professional relationships with traders, quants, and fund managers.
• Business Analysis & Reporting
• Gather detailed insights on client portfolios, market behavior, and trading logic.
• Prepare structured reports and strategic briefs for senior management.
• Maintain well-documented, real-time client interaction logs.
• Meeting & Communication Management
• Coordinate internal and external meetings, ensuring smooth handovers to management.
• Liaise with HR and internal teams to ensure timely follow-ups and client tracking.
• Market Intelligence & Research
• Interact with traders, analysts, and financial researchers to stay updated on market trends.
• Relay valuable intelligence to the management to inform growth strategies.
• Relationship Management
• Proactively address client inquiries and concerns with professionalism.
• Drive high levels of client satisfaction, fostering trust and long-term partnerships.

Who Should Apply?

• If you are pursuing or have completed: MBA in Finance (Full-time or Online) BAF, BBA (Finance), BMS (Finance) Or any finance-related degree with an interest in trading, markets, or client engagement And you have:
• Strong foundational knowledge of financial markets and trading instruments
• Excellent communication and interpersonal skills
• A flair for breaking down complex ideas into simple, structured reports
• Proficiency in MS Office (especially PowerPoint & Excel); familiarity with CRM tools is a bonus Key Skills & Competencies Analytical thinking & financial acumen
• Business communication & client rapport building
• Organizational efficiency & multitasking
• Cultural awareness & global mindset

Why Join Us?

1. Work with a globally diverse clientele and fast-paced financial professionals.
2. Be at the forefront of trading intelligence and strategic business communication.
3. Gain exposure to real-world markets, high-stakes decision-making, and global trading ecosystems
4. Grow with a company that values initiative, learning, and ownership.

Role Overview

The Head – Strategic Operations role is responsible for ensuring smooth, structured, and scalable execution across the organization. The role focuses on translating leadership vision into clear systems, coordinated teams, and reliable day-to-day operations.

This position works closely with senior leadership to strengthen processes, improve execution quality, and support sustainable organizational growth.

Key Responsibilities

• Translate business and growth strategies into actionable operational plans
• Design, implement, and maintain SOPs, workflows, and execution frameworks
• Coordinate across sales, marketing, academics, operations, and support teams
• Support hiring, onboarding, and training processes in collaboration with HR
• Monitor execution timelines, delivery quality, and operational consistency
• Track key performance indicators and prepare structured performance reports
• Identify process gaps and drive continuous operational improvements
• Act as a bridge between leadership planning and on-ground execution

Eligibility & Requirements

• Prior experience in strategic operations, business operations, or senior operations roles
• Strong organizational, planning, and execution skills
• Ability to manage multiple teams and cross-functional priorities
• Process-oriented mindset with a focus on clarity and outcomes
• Experience in education, EdTech, or service-based organizations preferred
• Strong communication and coordination capabilities

Associate Manager - Mortgage Operations

We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.

Key Responsibilities

·       Managing end-to-end Mortgage Operations ranging from Origination to Servicing.

·       Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.

·       Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.

·       Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.

·       Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.

·       Identifying opportunities with existing customers for upselling and cross selling other services.

·       Creating/Managing process documentation for all customers.

·       Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.

Skills and Qualifications

·       Prior experience in Operations Management.

·       12+ years in Mortgage Operations.

·       Experience of managing a team of 40-60 Full-time Employees.

·       Leadership and CRM skills.

·       Excellent Communication skills.

·       Transition Experience.

·       Hands-on experience in handling clients directly.

·       Proven track record in People Management.

Benefits

·       Performance-based Incentives.

·       Flexible work Environment.

Location

The role will be situated at our J P Nagar office.

1. Responsible for internal & external communication with customer & dispatch details sharing with customer, internal communication with team, for order processing coordinating with logistic team / purchase team/ production team & getting status for material & updating to sales team & customer.

1. Follow up for payment. Co-ordination with logistic team for dispatch clearance from customer.

Business Development Associate |Nimesa Technologies
(INSIDE-SALES)
Location: Bangalore, India
About [Nimesa Technologies Pvt. Ltd.]
Nimesa is a fast-growing enterprise software start-up founded by ex Netapp, EMC, Oracle executives,
that is looking to revolutionize Disaster Management of cloud-native applications through its
proprietary patent-pending and award-winning ADM (Application Data Mesh) technology. We are
venture funded and some of the leading banks, govt agencies, healthcare, saas, and e-commerce
companies use our product to be disaster-ready. Please find more information at www.nimesa.io.
What to expect from the role
• Work experience with different cloud services
• Work in collaboration with a team
• Guided by experts and professionals in the field and learning on the job
• Learn to sell enterprise-class scalable solutions.
• Experiencing in CRM Tools and Prospecting Methodology
Responsibilities
Here is the ICP you will need to work on:
• North America and India geography
• B2B businesses, 100-2500 employees in size
• Selling to enterprises via an outbound sales motion
• Primary buyer of Nimesa tends to be CTO\CIO\VP Engineering\IT heads\CISO\Head of DevOps
• Users of Nimesa are Devops team/SRE engineers
• Conduct market research based on the company ICP
• Create a personalized and customized pitch for the customer
• Reach out to them through LinkedIn, email, and phone to set up an in-depth discussion with our
solution expert
• Maintain hygiene in CRM
Preferred requirements
• 0-3 years of experience in demand generation through various channels, qualification, appointment
the setting, email marketing, demo products
• Experience selling to CIO\IT Managers is preferred
• Would love to be part of a high technology startup based in India
• Willing to work in US\UK time zone, if required
• Great communicator over phone, email and LinkedIn
• Consultative selling skills
• Would be ready to learn best in class sales process and ambition to grow fast
Nice to have requirements
• Experience selling to USA\UK Market is preferable
• Knowledge or experience in Backup\recovery, DR market or Selling AWS customers is desirable.
• Experience with market research, and inbound\outbound marketing is a huge plus

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus

Job Description

Create intelligent dashboards and analytics for business team using advanced excel/access and powerpoint

Understand the sales and leadership metrics and create business reports with insights and recommendation

Maintain documentation related to reports/procedures and personal tasks

Collaborate with internal team for required inputs within deadline

Perform quality checks for data correctness and execute with fine attention to details

2-5 years of industry experience in MIS reports

Proficiency in advanced excel including Macros

High attention to details with ability to keep track of the assigned tasks

Willingness to work on flexible hours, ability to plan, estimate deadlines, prioritize workload

Skills required:

1. Advanced excel knowledge

2. Practical knowledge of Macros

3. Graduation is necessary

4. Min. experience of 2-3 years