Operations Manager

About MyOperator:

MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.

Key Responsibilities:

• Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
• Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
• Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
• Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
• Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
• Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
• Support management in operational planning, vendor audits, and cost optimization initiatives.
• Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
• Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.

Preferred Skills:

• Strong vendor management and negotiation skills.
• Ability to design and optimize operational workflows.
• Analytical mindset with a focus on process improvement.
• Technical knowledge of telecom and data center infrastructure.
• Proficiency in ticketing and reporting tools.

Skills:

• Strong oral and written communication.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
• Analytical mindset with ability to handle operational data.
• Vendor management and resource planning skills.
• Excellent networking, interpersonal, and resource management skills.

Experience: 3-5 year in backend operations.

Location Requirement: Candidates must be from Delhi/NCR only.

Work Environment:

• Work-from-office only, based in Noida, Sector 2.
• Willing to work flexible hours and roster-based timings (including Sundays).
• 6-day workweek.
• Availability to travel to data centers in different cities of India as needed.

Benefits

• Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
• Work Benefits: Laptop and mobile reimbursements.

Job Summary:

The Sales Executive/Manager in the manufacturing sector is responsible for generating sales, developing client relationships, and expanding market presence. The role involves identifying business opportunities, negotiating deals, and ensuring customer satisfaction.

Key Responsibilities:

 Identify and develop new business opportunities in the manufacturing sector.

 Build and maintain strong relationships with existing and potential clients.

 Understand customer requirements and provide tailored solutions.

 Prepare and deliver compelling sales presentations and proposals.

 Negotiate pricing, contracts, and payment terms to close deals.

 Collaborate with internal teams (production, logistics, finance) to ensure smooth order fulfilment.

 Monitor market trends, competitor activities, and industry developments.

 Achieve sales targets and contribute to overall business growth.

 Maintain accurate sales records, reports, and customer data.

Required Skills & Qualifications:

 Bachelor’s degree in business, Marketing, Engineering, or a related field.

 Proven experience in sales within the manufacturing industry.

 Strong negotiation, communication, and interpersonal skills.

 Ability to analyze market trends and identify business opportunities.

 Proficiency in MS Office (Excel, Word, PowerPoint).

 Goal-oriented mindset with a track record of achieving sales targets.

Preferred Qualifications:

 Experience in [Specify Industry, e.g., Automotive, FMCG, Heavy Machinery, etc.].

 Knowledge of manufacturing processes and supply chain management.

 Ability to handle B2B sales and large-scale client accounts.

Job Summary:

We are seeking a dynamic and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving company revenue growth.

Key Responsibilities:

Lead Generation & Prospecting:

Research and identify new business opportunities.

Generate leads through various channels like networking, email campaigns, and cold calling.

Maintain and update the customer database.

Client Engagement:

Build strong relationships with potential and existing clients.

Conduct meetings, presentations, and discussions to understand client needs.

Address client queries and provide tailored solutions.

Sales Strategy & Execution:

Develop and execute strategies to achieve sales targets.

Create detailed business proposals and negotiate terms of the agreement.

Collaborate with the marketing team to support lead generation activities.

Market Research:

Stay updated on industry trends, competitors, and market dynamics.

Provide insights and feedback to the team to refine strategies.

Reporting & Coordination:

Track sales metrics and prepare regular reports for management.

Work closely with the operations and customer support teams to ensure client satisfaction.

Qualifications & Skills:

Education: Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience: Prior experience in sales, marketing, or business development (preferred).

Skills:

Excellent communication and interpersonal skills.

Strong negotiation and persuasion abilities.

Proficiency in MS Office and CRM tools.

Self-motivated, goal-oriented, and capable of working independently or as part of a team.

Key Competencies:

Strategic thinking and problem-solving skills.

Time management and multitasking abilities.

Resilience and ability to handle rejection professionally.

Why Join Us?

Competitive salary and performance-based incentives.

Opportunities for growth and professional development.

Collaborative and supportive work environment.

Task:

• Make documentations with formatting and in proper detailing
• Basic knowledge on Excel working with formula handling & reporting.
• Need to do multitasking, able to deliver tasks on time with expected quality
• Candidate should have thinking out of the box which supports the department to deliver good results in the pre-defined processes.
• Needs to be quick learner and able to come up with own thoughts on the tasks explained/shared to deliver good results
• Work closely with German team for operative processes/execution/deliverables.
• Flexible to adopt the changes in terms of processes/task handling.
• Knowledge on order fulfillment processes, managing support content on the website, inputs on support handling processes are added advantage.

We wish:

• At least bachelor in any stream or equivalent experience
• At least 1 year of experience in MS-Excel or similar office tools – is preferred
• Knowledge on VB script, macros is preferred
• Documentation skills
• Good Communication skills, at least speaking in English is required
• Good analytical skills
• Eager to know/experiment new technology and tools
• Web Browsing , ability to search quick results from web
• Experience on process documentation & presentation is preferred
• Ability to work independently with little or no daily supervision
• Out of box thinking and quick learner with willingness to learn new things

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.

What you need to have:

• Tally experience is must
• Account Receivable

Location - Pune

Experience - 1-3 years

Job description:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Ground level sales, by approaching the target audience directly - based on target audience (people with pets, product vendors or service providers in the industry)
• Association with Service providers to get them registered on Petkonnect. For example, Groomers, Trainers etc.
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Work with, and achieve monthly sales targets
• Handle customer queries, if any

Requirements:

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Aptitude in delivering attractive presentations

Qualifications:

any degree other than b.com, ie. BMS, BBA, CRM, M.com or any other Bachelors / Diploma having sales and marketing as primary subjects. E-Commerce background.

QUALIFICATION :Any UG /PG Degree  DESIGNATION : Business Development Executive Skill Set: Technical & Solution Sales & Marketing,  Job Description:  - Responsible for Cold Calling, requirement gathering, analyse, coordinate with technical team and customer. - Manage and Response for RFP's/RFI's/EOI's. - Create Proposals and Follow-ups till closure. - Candidate would be responsible for Leads generation, tracking, follow-up and Database management. - Collection of data for marketing activities from different sources like LinkedIn other online portals. - Strong in Analytical, Planning and Coordination. - Should be Energetic, Passionate and Positive Attitude. - Learning attitude is MUST. * Excellent in written and oral communication skills. - Sound Knowledge in MS-Office (Excel & Power Point).  Preference: - Immediate Joiners - Candidates In & Around Tambaram Interview Process: 1. Functional Discussion 2. HR Preference: IMMEDIATE JOINERS.  EXPERIENCE : 0 to 1 Year  CATEGORY OF JOB : Sales & Marketing