Operations Manager

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

About MathonGo

MathonGo is one of India’s leading EdTech platforms revolutionizing learning for JEE aspirants through high-quality digital content, data-driven test series, and AI-powered learning tools. With brands like Quizrr and MARKS App, we’re building a next-generation ecosystem that helps students learn smarter, perform better, and achieve their dream college.

Role Overview

As an HR & Operations Executive, you will play a pivotal role in managing end-to-end HR processes, employee experience, and day-to-day operations that ensure the smooth functioning of the organization. This is a cross-functional role that bridges people management, administration, and operational excellence across multiple teams at MathonGo.

Key Responsibilities

Human Resources

• Manage the recruitment lifecycle — from job posting and sourcing to screening, coordinating interviews, and rolling out offers.
• Maintain and update HR databases, employee records, and attendance systems.
• Handle onboarding and exit formalities, ensuring a smooth experience for all employees.
• Draft and issue offer letters, MoUs, NDAs, internship certificates, and experience letters.
• Support performance evaluation cycles, leave tracking, and payroll coordination.
• Organize employee engagement initiatives, birthdays, and recognition programs to maintain a positive work culture.

Operations

• Coordinate daily office operations, logistics, and vendor management (devices, stationery, housekeeping, etc.).
• Manage contracts and renewals with external partners, agencies, and freelancers.
• Assist in tracking procurement, reimbursements, invoices, and salary disbursements in coordination with the Finance team.
• Ensure compliance with company policies, processes, and statutory requirements.
• Support leadership with reporting, documentation, and operational planning across departments.

Requirements

• Bachelor’s degree in HR, Business Administration, or related field.
• 1–3 years of relevant experience in HR or Operations (start-up/EdTech experience preferred).
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Familiarity with HR tools (Google Workspace, Excel, Notion, etc.) and willingness to learn internal systems.
• Proactive, reliable, and able to handle confidential information with integrity.

Position: Business Development & Growth Manager

Location: Bengaluru (On-site / Hybrid with frequent travel)

Experience: 1- 3 years

For quicker shortlisting Fill out this form - https://forms.gle/qwDF1tdUyLbGkEQ46

About DMS Designs

DMS Designs is a Bengaluru-based full-service creative branding & marketing agency.

We specialize in fashion and lifestyle brands and are expanding into real-estate, apparel, FMCG, SaaS and more. With a stronghold in multiple cities across India and growing global clientele, we combine strategy, storytelling, and execution to deliver measurable growth.

We are looking for a dynamic BDM + Growth Generalist who can handle sales, client servicing, marketing support, and direct offline pitching.

Role Objective

To drive client acquisition and revenue growth by combining offline relationship-building (store visits, exhibitions, events) with structured business development (proposals, decks, follow-ups).

Key Responsibilities

• Generate & close leads in jewellery + other industries.
• Conduct offline pitches at stores, exhibitions and/or client offices.
• Build and maintain a structured sales pipeline in CRM.
• Create & deliver tailored proposals with founders.
• Assist in drafting case studies, pitch decks, and client-facing content.
• Support WhatsApp/Email/LinkedIn campaigns for lead follow-up.
• Contribute to DMS’s visibility by preparing business content for social platforms.
• Sit in on onboarding meetings and ensure smooth client handovers.
• Identify new verticals: apparel, FMCG, lifestyle, SaaS.
• Build structured prospect lists for both online & offline targeting.

Desired Skills & Qualities

• Offline sales experience: exhibitions, store visits, client pitches.
• Strong networking & relationship-building abilities.
• Confident communicator (English + Telugu/Tamil/Kannada/Hindi preferred).
• Consultative selling approach with a strong closing mindset.
• Comfortable with travel for client meetings/exhibitions.
• Startup mindset: proactive, hands-on, flexible.
• Familiarity with CRM, LinkedIn outreach tools is a plus.

Compensation

• Base Salary: ₹30K – ₹40K (depending on profile).
• Incentives: Commission on closed deals (5–10% depending on vertical).
• Travel Reimbursements: Covered for client visits, exhibitions, and offline pitches.
• Growth Path: Opportunity to grow into Sales Head / Growth Director as DMS expands.

Why Join DMS?

• Direct exposure to founders (Aishwarya & Pratik) and high-growth brands.
• Hands-on role with offline + online sales exposure.
• Diverse industries - jewellery, luxury, lifestyle, FMCG, SaaS.
• A role that’s dynamic : you’ll handle sales and growth.
• Growth-driven environment where your success directly fuels company expansion.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person

About the Role:

We are looking for a Media Monitoring Executive to track and analyze media coverage across

print, online, broadcast, and social platforms. The role involves preparing reports, monitoring

brand mentions, political developments, and providing insights to support PR and

communications strategies.

Key Responsibilities:

• Monitor daily media coverage (print, digital, TV, social media).

• Track client updates and developments.

• Prepare concise monitoring and analysis reports.

• Maintain databases and archives of coverage.

• Share insights on trends, competitors, and sentiment.

Requirements:

• Bachelor’s degree in Mass Communication, Journalism, Political Science, or related field.

• 1-4 year of experience.

• Interest/awareness in politics, especially National & Maharashtra politics.

• Good communication, research, and analytical skills.

• Proficiency in MS Office; knowledge of media monitoring tools is a plus.

• Proficiency in Marathi is Preferred.

Key Responsibilities:

- Plan and execute offline marketing campaigns.

- Organize events, promotions, and partnerships.

- Create marketing materials for brands

- Track and report campaign performance.

- Manage budgets for marketing activities.

- Client relationship management

Requirements:

- Bachelor’s degree 

- Strong communication and organizational skills.

- Ability to manage multiple tasks.

Benefits:

- Competitive pay

- Health insurance

- Opportunities to learn and grow

Job Title: Operations Manager

Company: Denmonk - Sportswear Brand

Location: [Specify the location]

Job Description:

Denmonk, a leading sportswear brand, is seeking a highly motivated and experienced Operations Manager to oversee and streamline our operational activities. The Operations Manager will play a pivotal role in ensuring the efficient functioning of our company's supply chain, inventory management, and production processes. If you are a dynamic individual with strong skills in MS Excel and a passion for the sportswear industry, we encourage you to apply.

Key Responsibilities:

1. Supply Chain Management:

• Manage and optimize the end-to-end supply chain, including procurement, inventory, and logistics.
• Ensure timely procurement of raw materials and components to meet production demands.
• Establish and maintain relationships with suppliers to ensure a reliable supply chain.

1. Inventory Management:

• Monitor and control inventory levels to prevent overstock or understock situations.
• Implement effective inventory tracking systems to reduce waste and improve efficiency.
• Conduct regular inventory audits and reconcile discrepancies.

1. Production Oversight:

• Collaborate with production teams to ensure efficient manufacturing processes.
• Monitor production schedules and resource allocation to meet delivery deadlines.
• Implement strategies for continuous improvement and quality control.

1. Data Analysis and Reporting:

• Utilize MS Excel to analyze operational data and performance metrics.
• Prepare regular reports and forecasts on operational efficiency and cost management.
• Make data-driven decisions to improve processes and reduce operational costs.

1. Team Leadership:

• Manage and lead a team of operations and logistics professionals.
• Set clear objectives, provide guidance, and facilitate professional development.
• Foster a positive and productive working environment.

Qualifications and Skills:

• Bachelor's degree in Business, Operations Management, or a related field (Master's degree is a plus).
• Proven experience in operations management or a similar role in the sportswear industry.
• Proficiency in MS Excel, including data analysis and reporting.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Effective leadership and team management skills.
• Knowledge of supply chain best practices and inventory control.
• Excellent communication and interpersonal skills.
• Ability to adapt to a fast-paced and dynamic work environment.
• A passion for sportswear and a keen interest in industry trends.

How to Apply:

Be sure to include "Operations Manager Application" in the subject line.

Denmonk is an equal opportunity employer. We welcome applicants of all backgrounds and experiences to apply.

• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Source and recruit candidates by using appropriate Job Portal, Databases, social media
• Detailed Screening of candidates resumes and job
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
• Hands on experience with various selection processes (Telephonic interviewing, reference check )
• Foster long-term relationships with candidates and
• Review and understand technical job
• Advertising jobs on careers pages, job boards, and social media
• Responsible for end-to-end recruitment (interview, offer, negotiation and closed candidates for assigned requisitions)
• HR Documentation.

• Ability to build strong relationships
• Self-confidence and self-starter
• Good knowledge and working experience of Microsoft Office
• Familiar with sourcing techniques
• Good written and verbal communication skills

Experience: 1 ~ 3 Years

• Any degree (UG /PG)
• Diploma / PG Diploma in Human resource Management