Operations executive
at CarOK
2 - 4 yrs
₹2L - ₹4L / yr
Pune
Skills
Customer Success
Logistics
Operations
CarOK is an online platform for car servicing & repairs. Currently based out of Pune City with more than 3000 happy customers. CarOK service advisors inspect your car & tell you the minimum work required. The CarOK team sends you multiple quotes for your car's work and then the advisors pickup, supervise and drop off the car at your doorstep.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
About CarOK
Founded :
2014
Type
Size :
20-100
Stage :
Raised funding
About
CarOK helps you conveniently and affordably access the following services for your car: regular maintenance, running repairs, denting & painting, car wash & detailing, insurance renewals, tyres & battery repair in Pune.
Read more
Company video
Company social profiles
Similar jobs
Remote only
1 - 3 yrs
₹7L - ₹10L / yr
Customer onboarding
NPS
Renewals
Customer Retention
SaaS
+5 more
About us:
Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.
Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities.
We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.
Role Overview:
We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform.
The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.
Roles & Responsibilities:
- Ensuring a smooth customer on-boarding
- Championing product adoption
- Maintaining high NPS
- Ensuring renewals of the accounts assigned to you
- Understanding customer requirements and translating them into deliverables.
- You will be attending to customer emails and phone calls on a daily basis
- You will be looking after stakeholder management between various teams and customers.
- Experience working with brand image and promoting value through customer experience
- Building a rapport with the customers
- You will be up-selling and cross-selling complementary Astra products
- You will be ensuring timely delivery by communicating across teams
- Diligently maintain customer success platform
Requirements for this role:
- 1-3 years of experience in customer success
- Excellent written and verbal communication skills
- Technical knowledge required to work in a cyber security organization’s customer-facing role
- Ability to build rapport with the stakeholders
- Willingness to work in a remote setup
Benefits of joining the Astra Squad:
- Embrace the cosy remote work lifestyle.
- Feel the startup adrenaline pumping through your veins.
- Revel in our open, growth-centric ambiance; it's like a digital playground.
- Dive deep into the captivating world of cybersecurity.
- And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.
Read more
Chennai
8 - 12 yrs
₹4L - ₹7.5L / yr
Logistics
Warehouse Management System (WMS)
warehouse
Supply Chain Management (SCM)
Position: Logistics Specialist
Experience: 8 - 12 years in logistics and warehouse
Work location: Chennai
Roles and responsibilities
- You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
- Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
Drive efficient processes to enhance warehouse operations - Controls inventory levels by conducting physical counts; reconciling with data storage system
- Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.
Read more
Hyderabad
2 - 4 yrs
₹2L - ₹6L / yr
Operations
Operations Executive
- Candidates will have to collect and coordinate with resources across the company.
- Will attend client meetings and project kickoffs.
- Record minutes of the meeting : client-related meetings and internal company related.
- The candidate will also be responsible for building a connection with the prospects or customers through email, and phone.
- Should be very good in Microsoft Word and Excel.
- Maintain company data across multiple teams.
- Audit the company project folders on a weekly basis.
- Good organizational skills and the ability to multitask
- Good to see if you have used CRMs like PipeDrive, HubSpot, Salesforce, and Zoho etc.
- Comfortable in using Proofreading tools like Grammarly, ProWritingAid, Hemingway App, etc.
Read more
Mumbai
4 - 8 yrs
₹5L - ₹8L / yr
IT Solutioning
International sales
Solution selling
Key account management
Sales management
+2 more
Roles and Responsibilities
Essential Functions / Responsibility:
Desired Candidate Profile
Business Development/ Sales Manager profile with a Foreign client-facing role ( US & UK) and has some experience in the IT services/ Data industry. Please look for candidates who are working in data/technology/digital consulting companies.Read more
Mumbai
3 - 5 yrs
₹5L - ₹6L / yr
Operations
Team Management
Educational technology
Sales
Inside Sales
+3 more
We are looking for a center manager who can manage the center , it is a kids plazone area located in bandra .
Any Graduate Any Graduate Job Description Counselling & providing information about various courses to the students/parents and guiding them about the best course which will be suitable for them. Increasing the Branch's admission count. Able to generate walk-ins from Database Calling. Monitoring and ensuring timely implementation of all Academics related activities. Scheduling and conducting Student and Parent Orientation Program. Being a Point of contact to address Parents / students queries, grievances and giving them the relevant support and best possible solution thus ensuring parents & students satisfaction. Ensuring timely completion of portion by adhering to the lecture & test timetable and coordinating with faculty members. Support Management by maintaining up-to-date records with regards to Enquiries, Admissions, Batches, etc. Managing the Branch honestly & setting high ethical standards for his/her team. Note : Salary will be negotiable as per the knowledge and experience Key Skills Decision Making, Good Communication, Problem Solver, Self Motivation, Team Leading
Any Graduate Any Graduate Job Description Counselling & providing information about various courses to the students/parents and guiding them about the best course which will be suitable for them. Increasing the Branch's admission count. Able to generate walk-ins from Database Calling. Monitoring and ensuring timely implementation of all Academics related activities. Scheduling and conducting Student and Parent Orientation Program. Being a Point of contact to address Parents / students queries, grievances and giving them the relevant support and best possible solution thus ensuring parents & students satisfaction. Ensuring timely completion of portion by adhering to the lecture & test timetable and coordinating with faculty members. Support Management by maintaining up-to-date records with regards to Enquiries, Admissions, Batches, etc. Managing the Branch honestly & setting high ethical standards for his/her team. Note : Salary will be negotiable as per the knowledge and experience Key Skills Decision Making, Good Communication, Problem Solver, Self Motivation, Team Leading
Read more
Hyderabad
0 - 1 yrs
₹7000 - ₹15000 / mo
Customer Success
Customer Support
Customer Service
Customer Relationship Management (CRM)
Javascript +1 more
CloudQA is a bootstrapped SaaS startup based out of Hyderabad. Our web application testing tools have unique technology to perform rapid test case discovery, codeless testing, and cloud execution which makes enterprise web application end to end testing easy to use and adapt.
We are looking for a Customer Success Specialist to assist our customers from onboarding to successful usage of the product.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust and you should be a quick learner
Responsibilities
We are looking for a Customer Success Specialist to assist our customers from onboarding to successful usage of the product.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust and you should be a quick learner
Responsibilities
- Should learn and understand the product, respond to customer queries in a timely and accurate way, via phone, email, or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Update customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback
- Knowledge of Test Automation and writing javascript is a plus
- Great Communicator - We are looking for a communicator par excellence.
- Problem Solver - There are times when you have a deadline but not the right candidate for the position, you have to be able to figure out a quick solution that will not hamper the team's productivity.
- Comfortable with Ambiguity - You enjoy a high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers
- Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients
Read more
Bengaluru (Bangalore)
1 - 8 yrs
₹4L - ₹12L / yr
Customer Success
Inside Sales
Customer Acquisition
Account Management
Tech Support
At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors. Learn more about us at Cashfree.com We are looking for a Customer Support and Operations Lead. This is a get-your-hands-dirty role. You will be exposed to all the functions of the company except writing code. The role involves : - Attending to customer and support queries quickly over email, chat and telephone.- We need to provide quick, intelligent solutions to questions asked by businesses and their customers. In the process, we need to coordinate with multiple financial institutions and banks. Quick and correct communication makes us look good. - Talking to inbound leads. - Many queries will be about businesses looking to signup on Cashfree. We need to guide these folks from signing up to their first payment. - Onboarding new sign ups quickly - Since we are growing fast, we add many businesses every week. For every business, we need to verify the documents submitted and draft contracts. Also need to ensure all the services we are offering are working correctly and activated for a particular merchant. - Setting or improving processes for all of the above:- Can we do this faster, better or more accurately - These roles are currently being handled by the founders. The objective is to do a better job than the founders.We work on trust and mutual respect.
Read more
Chennai
1 - 3 yrs
₹3L - ₹6L / yr
Tech Support
Customer Success
Customer Relationship Management (CRM)
We are hiring a Customer Success Associate with the passion to walk that extra mile and flair to engage with customers by providing exceptional customer support.
Responsibilities
Own and drive resolution to customer requests for product specific workflow and how-to questions
Interact with customers and determine knowledge gaps within HappyFox knowledge base
Participate in continuous product training to drive improvement in support quality
Edit, post and take responsibility for the quality of knowledge base articles
Proactively assist customers by optimizing article content and titles, keeping in mind the searchability for solutions through support center
Work with the sales team to assist in activities that include but not limited to: setting up the application for new customers, solving queries, directing them to relevant knowledge base article and educating them to help themselves, drive community forum engagement
Take ownership of support tickets, adhering to SLAs and resolution time commitments
Requirements
Proven work experience and passion to work in customer support for a technology based B2B organisation
Demonstrated competencies including procedural and technical writing, managing customer relations, and a stong technical acumen
Knowledge and familiarity with social media platforms
Ability to manage ticket priorities based on urgency and customer profile
Self-motivated, flexible, and a team player with the ability to produce quality results in a dynamic set up
Outstanding verbal and written communication
Excellent organisational and follow-up skills; project management skill is preferred
Prior experience working with a SaaS based technology product (optional)
Worked for a bootstrapped high growth startup (optional)
Read more
Bengaluru (Bangalore)
2 - 5 yrs
₹10L - ₹15L / yr
Analytics
Operations
Team Management
GreedyGame is a looking for an Operations Manager. He will be responsible for developing overall product roadmap as well as designing and implementing system solutions that will improve overall efficiency.
Key deliverables for the Operations Manager would be
Improve the amount of free time to play more PlayStation
Improve the ad experience and process for Advertisers
Help develop a “dummy’s guide to GreedyGame SDK integration"
Responsibilities
Collaborate to build useful products focused on improving people’s operation efficiency
Define product strategy, prioritize development roadmap and prioritization
Oversee the development of in-house products as well as implementation of third party packaged solutions as necessary
Manage Solutions and products from planning, development and design through the end of the product life cycle.
Create, measure and report on success metrics
Build relationships with internal customers and external vendors to garner product requirements and feedback.
Coordinate with global teams to identify strategic partnerships to enrich our Product suite and offerings.
Evangelize our products and solutions across the Organization and drive adoption of solutions thereby improving employee efficiency and effectiveness
Requirements
3+ years of experience for core business processes; advertising experience nice to have.
Strong understanding of core business processes – lead to cash, procure to pay, hire to retire and record to report; should have a keen sense of how business processes can be automated to improve productivity/ quality
In depth understanding of how automation can help improve employee productivity
Solid organization and project management skills with ability to multi-task and manage multiple projects in cross-functional global environment
Experience and/or strong desire to work in a fast moving entrepreneurial environment and are comfortable with ambiguity
Prior Product Management experience in an Agile development environment
Excellent written, verbal communications and active listening skills
What’s in it for you?
- Opportunity to be a part of the big disruption we are creating in the ad-tech space.
- Work with the biggest brands and game publishers.
- Office in one of the most happening places in India.
- Amazing colleagues, weekly lunches and beer on fridays!
Read more
Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹4L / yr
Client Servicing
Customer Relationship Management (CRM)
Customer Success
Furlenco is a venture funded company that is disrupting the way Indians get furniture, by designing and manufacturing very high quality furniture & making it available at affordable monthly rentals. The company has witnessed explosive growth and is in thousands of homes in Mumbai, Pune and Bangalore.
Furlenco is looking for smart, aggressive, enthusiastic and a self-motivated individual who is capable of narrowing their focus to one singular goal, in this case, customer service. The role will allow you to be the face of Furlenco in contributing towards Furlenco’s brand recognition growth.
What we want:
• You have a vibrant mental dexterity to establish, develop and maintain business relationships with current and prospective customers.
• You are confident in handling customers over telephone calls
• You have in the past smartly handled customer queries and concerns leading to growth in brand identity
• 0-3 years of successful customer handling experience
What you get:
• Opportunity to work with a multifunctional team
• Knowledge enrichment about the start-up culture, its competitors and about potential new products and services.
• Opportunity to set up and be part of new age delivery experience.
Apply to us at [email protected]
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort