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Play a mission-critical role in transforming 'Finance team' to become a 'Finance Intelligence Team' for a Business. You'll be recruiting for a global SaaS Product that has helped hundreds of businesses have their finance teams gain complete insight into spend data by automating the flow of capital within the organization. Responsibilities: +Evaluate, streamline and improve current recruiting processes +Partner with the management team to determine long-term growth strategy for the company +Manage and develop a team of recruiters to hire the best technical and non-technical talent +Work with the talent and management team to develop and champion strategic recruiting initiatives including interview training, employment branding, culture assessments, compensation plans, employee retention, etc. +Recruit for strategic technical and senior roles as needed +Constantly evaluate external trends and identify opportunities to promote creative and out-of-the-box recruiting strategies + Work effectively with the hiring team to ensure a positive interviewer and candidate experience + Drive the interview and offer process, including job descriptions, interview plans, reference checks, salary recommendations, and closing of candidates + Negotiate offers by partnering with hiring team and senior management Why Finly yourself? + A true team-based environment that is collaborative, professional and scalable + A career, not just a job. We're looking to hire and groom the future leaders of our business + Strong negotiation and closing skills
Do you feel happy when you users are satisfied? And conversely, do you feel restless when users are not able to achieve their desired results? If you're analytical, data oriented, user focused and are tech savvy - this will be a great role to make an impact. Exprience in a data driven SaaS company is highly desirable. Reply to discuss more!
We are team of 180 people spread across 3 countries - our founding team consists of people from ISB, NSIT, IITs and NITs with very strong past entrepreneurial background and F&B experience. LimeTray counts very successful internet entrepreneurs as its angel investors along with Matrix Partners. Our story starts with realization that restaurants making good food, 6 out of 10 times, drop the shutters in front of our very eyes. So, we at LimeTray, decided to help restaurants, by building products that would help them to run better. We help restaurants get online, help them engage with their customers and help them optimize their operations through a suite of products. In only three years, we have built successful relationships with some of the top brands in India including Burger King, Krispy Kreme, Mad Over Donuts, Bercos and nearly 2000 others! Know more about us and our products at @limetray.com| Read our blog at medium.com/limetrayculture We believe strongly in our people and they consistently surprise and motivate us to grow. It is our people who drive this incredible growth. If you are excited about solving problems, successfully initiating and managing partnership with new accounts and have in-depth understanding of the sales ecosystem, we are looking for you! Responsibilities Play a key role in acquiring and engaging the right set of restaurants to use LimeTray`s products and help merchants derive maximum value from it Contact and secure new business accounts/orders through a relationship-based approach Demonstrate products and services to existing and potential customers and assist them in selecting those best suited to their needs Achieve maximum sales profitability, growth and account penetration within an assigned Territory and/or market segment by effectively selling the company’s products and services. Skill Set Ability to handle objections from client`s end and turn them into opportunity Ability to identify the pain point of a client and offer a solution through one or other product or service Timely close a client by swiftly acting on leads and maintaining a healthy closure % (number of conversions: number of meetings held) Works effectively with multiple teams by putting aside individual preferences to identify and resolve problems or to accomplish goals, focusing on the larger Company objectives Assertively pitches the benefits of product or service to a client by acting as a consultant/problem solver Ability to set, achieve and stretch goals for one self with little or no guidance
We at Rapido, looking for City Head to plan and execute strategic initiatives which lead to overall growth of the company. We're looking for an all-time hustler previously working in Operations/supply domain and to spearhead the strategy, build the team, and execute our end-to-end growth efforts The ideal candidate will have a strong ability to think strategically and analytically about business and product opportunities, and a demonstrated track record of leadership. A keen sense of ownership, speedy execution, and hustle is a must. Responsibilities - Primary responsibility is to drive the growth and efficiency of city operations. Using your influencing skills, together with data analysis and creativity in - getting stuff done-, you will be able to drive through improvements and positively collaborate with the team. - Manage the P&L of the city and directly responsible for both demand and supply. - Will require the individual to do analytical and have intuitive skills as the role directly impacts business growth by transferring data into winning real-world strategies. - Able to strategize projects to increase city performance and constantly innovate the process flow of our operations. - Work closely with the central Operations team to solve for geographical or product level changes in the product/processes to improve customer experience. - Evaluate partner economic and strategic costs and benefits of partner incentive programs and work with management to execute those strategies - Acquire, train and retain our partners on the platform to always maintain adequate supply for the demand. - Evaluate partner economic and strategic costs and benefits of partner incentive programs and work with management to execute those strategies - Managing the administrative functions, operational performance reporting, streamlining processes and systems wherever possible. - You will be responsible for continuing to build an extremely high caliber team and creating an environment that motivates people to thrive in their expertise and deliver aggressive results - Work closely with technical and product team to solve bugs or introduce new features which could improve a seamless driver partner experience. What You Need to Know/Have: - Minimum 3+ years of experience in operations management in an E-commerce company, SCM or related fields, customer experience, food delivery company and logistics or related field. - To fulfill a senior job role like this one, you must have evidence of on-going personal and professional development experience in previous job roles. You must also show experience in managing a large team at a more senior level, to demonstrate that you can administer a team effectively.- Technology affinity and track record of employing systems to drive simplification and change - Proficient in using Microsoft Excel, very strong analytical skills, and data-driven; familiar with analyzing and making decision-based on numbers - Fast learner and be comfortable working in a fast-changing startup environment. - The candidate will have experience managing a P&L either in a single business unit or product vertical or in a general management capacity - Must be street smart and should have the ability to handle crunch situations (Legal cases) effectively - Believer of team-work (in other words must have strong leadership principles) - knows how to build a team, train them, and lead them to the right vision. Professional Traits - Is a superb negotiator, at ease sitting down with top level executives - Is highly analytical and structured - Exhibits excellent business judgment - Thinks strategically, but stays on top of tactical execution - Expects and requires innovation of their team - Is action and results oriented
• Manage the P&L of the city and directly responsible for both demand and supply and hence overall growth from a city • Evaluate partner economic and strategic costs and benefits of partner incentive programs and work with management to execute those strategies. • Will require the individual to do analytical and have intuitive skills as the role directly impacts business growth by transferring data into winning real world strategies. • Acquire, train and retain our partners on the platform to always maintain adequate supply for the demand. • Analyze demand and supply dynamics and direct or generate supply to satisfy market demand and achieve optimal levels of driver productivity. • Able to strategize projects to increase city performance and constantly innovate the process flow of our operations. • Accountable for achieving the operations and quality metrics. Desired experience: • Min experience of 4 years into handling e-commerce or food or hyperlocal shipments. • Need to have good knowledge on P&L management. • Should have seen a scale of minimum 2000 parcels per day. • Crisis management & Client management skillset. • Should be process oriented & a strategist to understand rider & client requirement. • Should have handled a team size of minimum 5 in the past.
Job Responsibilities: - Own overall relationship with assigned clients, which include: Client On-boarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications: - Cheerful, Optimistic go getters - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - Your'e driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers
About us Happay is a fast growing Indian FinTech company based out of Bangalore. Happay redefines the way SMEs and Enterprises manage their business spends. With the help of technology, Happay helps organizations break loose from the shackles of manual and paper-based processes and empowers them with mobility and automation. Our product is loved by 4500+ businesses across 40+ industry verticals. ROLE : Service Delivery Manager LOCATION : Bangalore YEARS OF EXPERIENCE: 3+ years Job Overview: To oversee the delivery of services and service technology to our company's clients or customers. To evaluate customer feedback to develop quality improvement processes. Roles and Responsibility: Need to establish Delivery Processes efficiently. Responsible for building partnerships and liaising with team leaders to determine services. Should be able to help in acquiring new clients and partners. He/She should constantly be able to assess customer feedback and make necessary improvements. Validating the leads received and exploring how Happay can add value in companies. Identify new business and aid in organization growth strategies Analysing data and making deductions out of it. Required to tracking customer sales and conduct touch base activities regularly to ensure repeat business. Enablement of New Accounts & relationship building with accounts. Eligibility: Excellent conversing skills in both English and Hindi (knowing any one of the languages of regional languages is an added advantage). Bachelor's/Master’s degree Should be good at maintaining internal and external team relations. Detail oriented and diligent Good Leadership Skills Entrepreneurial by nature with a strong sense of ownership
Happay is one of the most innovative payments company in India. Happay simplifies business expense management through its turnkey mobile and internet platform, which is powered by a Visa branded card. We are backed by top angel investors. About opportunity: - To accelerate our growth further, Happay is looking to build the industry's best Account Management team. - This role will involve in managing existing Accounts of Happay's and conducting the up-selling process as well. We are looking for someone who : - Has experience in Account Management & Up-selling as well - preferably with a financial product - Loves working in growth stage start-up - Is Excellent in building and nurturing relationships in industry - Easily collaborates with internal teams (marketing, product, design and operations) - Has strong interpersonal and communications skills Role & Responsibilities : - Managing the entire show of Account Management and supporting clients by providing end to end solutions. - Will also be responsible for New customer acquisition in relevant target segments. - Generate and own leads through various initiatives. - Respond to queries from potential and existing customers, communicate Happay's value proposition and negotiate deals successfully. - Understand client needs and address within defined TAT
Description: Ensuring execution of Operational Processes to allow the business to efficiently operate and grow Responsible to follow best in the class processes in the company Customer Support, Payments, KYC, etc. Comfortable dealing with ambiguity and working in a constantly evolving business environment Driving a culture of getting things done on time with high quality of service Ability to follow-up & coordinate with multiple internal stakeholders Following up clear metrics for performance measurement & turnaround times for each of the key processes Minimum Requirement / Qualification: Graduate (B.E. / B. Tech. / Banking preferable but not a must) Good Written & Verbal Communication skills (Fluency in English & Good Hindi speaking is mandatory) is a must Good Analytical & Logical Reasoning skills 0-2 years of work experience. Proficient in MS Excel (to do analysis & reporting) Optional – Exposure to Customer support or banking is plus Comfortable with 6 working days and flexible with the work timings.
Summary: Keka is the new generation HR platform with a mission to transform the workplace culture across India. Customer Success is absolutely vital for us. We will not be successful unless our customers are receiving massive value from our platform and service. The Customer Success Specialist is thus a crucial role at Keka and we are looking for awesome person! Job Description: Real Customer Success comes from the heart! Your'e passionate about engaging your customers, understand their needs, advise them and solve their problems. You have impeccable relational skills and can create win/win environments with everyone that you work with. If this is you, we'd love to talk! Job Responsibilities : - Own overall relationship with assigned clients, which include: Client On-boarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications : - Cheerful, Optimistic go-getters - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - You're driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers