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Operations executive
Operations executive
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Operations executive

Gurmohit Ahluwalia's profile picture
Posted by Gurmohit Ahluwalia
2 - 4 yrs
₹2L - ₹4L / yr
Pune
Skills
Customer Success
Logistics
Operations
CarOK is an online platform for car servicing & repairs. Currently based out of Pune City with more than 3000 happy customers. CarOK service advisors inspect your car & tell you the minimum work required. The CarOK team sends you multiple quotes for your car's work and then the advisors pickup, supervise and drop off the car at your doorstep.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About CarOK

Founded :
2014
Type :
Services
Size :
20-100
Stage :
Raised funding

About

CarOK helps you conveniently and affordably access the following services for your car: regular maintenance, running repairs, denting & painting, car wash & detailing, insurance renewals, tyres & battery repair in Pune.
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Gurmohit Ahluwalia
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Jaideep Patil
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Kritika Tiwari

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1.

Background in Civil/Architecture/Interior Design: Bachelor’s degree or equivalent experience in a relevant field.

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1 video
1 recruiter
Sushma Bhaskar
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We are an equal opportunity employer and do not tolerate discrimination of any kind.


Applying:

We’d love to hear from you. Even if you don’t fulfil 100% of the above requirements, or are unsure about whether this would be the right fit, please do reach out to us with your questions!

About Hasura:
Hasura is a venture-backed open-source technology company with offices in San Francisco and Bangalore. Hasura makes your data instantly accessible over a real-time GraphQL API, so you can build and ship modern apps and APIs faster. Hasura connects to your databases, REST servers, GraphQL servers and third party APIs (eg: Stripe, Salesforce) and provides a unified API across all your data sources.
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at Gainsight
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Soumya Malladi
Posted by Soumya Malladi
Hyderabad
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Help desk management
IT operations
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Adobe
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Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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