Shubham Vishwakarma
Full Stack Developer - Averlon
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Role Overview
We are looking for a sharp and high-ownership Founder’s Office Associate to work closely with the Co-founder CTO on strategic, branding, and operational initiatives.
This is a technical but non-coding role — ideal for someone who understands engineering concepts and can engage meaningfully with technical teams, but does not want to pursue a core software development career.
You will act as a bridge between the CTO and internal engineering teams, ensuring alignment, speed, and clarity across projects.
Key Responsibilities
Work directly with the CTO on high-priority strategic initiatives
Coordinate closely with the engineering team to track progress and unblock execution
Translate complex technical discussions into clear documentation, decks, and internal updates
Drive internal operational processes and improve team workflows
Support hiring initiatives, partnerships, and special projects
Create high-quality content including internal memos, product narratives, and thought leadership pieces
Bring structure to ambiguity and ensure action-oriented follow-through
Who We’re Looking For
Recent graduate (0–2 years experience) from IITs, BITS, or other top-tier institutes
Strong technical foundation with an engineering or computer science background
Excellent written and verbal communication skills
Structured thinker with strong analytical ability
Comfortable interacting with engineers and understanding technical systems
Not actively looking to pursue a core coding role
Highly proactive, detail-oriented, and ownership driven
Why This Role
Direct exposure to founder-level decision making
High learning velocity across AI, deep-tech, and startup execution
Opportunity to build 0→1 operating experience
Strong launchpad for future roles in Product, Strategy, Venture Capital, or Entrepreneurship
About MathonGo
MathonGo is one of India’s leading EdTech platforms revolutionizing learning for JEE aspirants through high-quality digital content, data-driven test series, and AI-powered learning tools. With brands like Quizrr and MARKS App, we’re building a next-generation ecosystem that helps students learn smarter, perform better, and achieve their dream college.
Role Overview
As an HR & Operations Executive, you will play a pivotal role in managing end-to-end HR processes, employee experience, and day-to-day operations that ensure the smooth functioning of the organization. This is a cross-functional role that bridges people management, administration, and operational excellence across multiple teams at MathonGo.
Key Responsibilities
Human Resources
- Manage the recruitment lifecycle — from job posting and sourcing to screening, coordinating interviews, and rolling out offers.
- Maintain and update HR databases, employee records, and attendance systems.
- Handle onboarding and exit formalities, ensuring a smooth experience for all employees.
- Draft and issue offer letters, MoUs, NDAs, internship certificates, and experience letters.
- Support performance evaluation cycles, leave tracking, and payroll coordination.
- Organize employee engagement initiatives, birthdays, and recognition programs to maintain a positive work culture.
Operations
- Coordinate daily office operations, logistics, and vendor management (devices, stationery, housekeeping, etc.).
- Manage contracts and renewals with external partners, agencies, and freelancers.
- Assist in tracking procurement, reimbursements, invoices, and salary disbursements in coordination with the Finance team.
- Ensure compliance with company policies, processes, and statutory requirements.
- Support leadership with reporting, documentation, and operational planning across departments.
Requirements
- Bachelor’s degree in HR, Business Administration, or related field.
- 1–3 years of relevant experience in HR or Operations (start-up/EdTech experience preferred).
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Familiarity with HR tools (Google Workspace, Excel, Notion, etc.) and willingness to learn internal systems.
- Proactive, reliable, and able to handle confidential information with integrity.
Dezerv is a wealth management startup founded in 2021 and is co-founded by Sandeep Jethwani, Vaibhav Porwal, and Sahil Contractor. They have led and founded successful wealth management businesses and managed over USD 7 billion in assets. The Dezerv team brings together decades of investing expertise from leading global financial institutions like JP Morgan, UBS, BNP Paribas, etc.
Why are we building Dezerv?
Investing is stressful and emotional. Building & growing wealth is difficult and time-consuming. Most individuals struggle with managing their investments and money. Our goal is to help individuals grow their wealth without the stress, time, and costs involved in a traditional investment. At Dezerv, We are building a platform that leverages our decades of investment expertise to help individuals invest better for their future.
Roles & Responsibilities:
- Processing investment transactions in various investment products viz MF, Direct Equity, Bonds, AIF etc.
- Knowledge on NFT (AUM transfer, PMS, AIF, Mutual funds)
- Non financial mutual fund execution with respective AMCs and RTA (Transmission, nominee, signature updation etc)
- Account opening – PMS and AIF (Third Party Products)
- Liaising with clients and internal teams for investments
- Deal with multiple vendors, custodians, and internal departments to answer client queries and resolve issues
- Understanding of tech platforms for automating processes
Skills & Experience Required:
- Experience of around 2-4 years with any AMC or RTA
- Experience in dealing with all securities including Direct Equity, ETFs, Mutual Funds and Bonds.
- Should have a good understanding of products across asset classes
- Strong process orientation & execution skills
- Platform Experience: Proficiency in Wealth Spectrum is an added advantage.
- Process & Execution Skills: Strong attention to detail, process orientation, and ability to execute tasks efficiently.
- Client Service Orientation: Excellent communication and problem-solving skills for addressing client needs and ensuring a seamless onboarding experience.
About the Role:
As a strategist, consultant and implementer, a successful candidate will drive multiple projects
across growth, technology and product. The ideal candidate will have proven experience in a
business consulting role, with a special focus on executive-level advising and interdepartmental
collaboration.
Requirements:
● Ex Consultants from Mckinsey, BCG, Bain, AT Kearney, LEK Consulting, Parthenon, Deloitte or other top-tier consulting firms will be preferred
● Undergraduate/ Postgraduate from top tier engineering schools like IIT/ BITs/ IIM/ ISB within 2-4 years experience will be preferred
● Minimum 2 years prior experience in strategy consulting or strong experience in leading PnL at high-growth startups or equally analytical roles preferred.
● Strong analytical ability, with an excellent track record as an independent problem solver.
● Ability to understand large amounts of data to find the issue and crisply communicate to the CEO will be a given.
● Adept at MS Excel & PPT
● Extremely agile, and enjoys working in a highly dynamic environment where there is pressure to deliver on business outcomes.
● Someone who wants to be legendary every day.
● Experience in planning and leading strategic initiatives.
Job Description:
● Serve as liaison between the CEO, executives, and senior leaders for project updates, proposals, and planning.
● Independently lead multiple high stake projects that impact the PnL across Growth, Technology, Operations and Product
● Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files planning, and coordinating annual corporate meetings, and scheduling facilities.
● Build and develop relationships with all employees for increased efficiency and effective responsiveness to existing operations, and help to define new operational strategies, working with the CEO and executives on special projects.
● Willingness to develop and learn subject matter expertise in healthcare, handling inquiries and developing action plans to address them and assisting with the preparation and dissemination of communications
What will you do?
●Improve customer service experience, create engaged customers, and facilitate organic growth
●Take ownership of customers’ issues and follow problems through to resolution
●Develop service procedures, policies, and standards
●Keep accurate records and document customer service actions, and discussions
●Analyze statistics and compile accurate reports
●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment
●Keep ahead of the industry’s developments and apply best practices to areas of improvement
●Adhere to and manage the approved budget
●Maintain an orderly workflow according to priorities
You should apply if, you have
●Verbal and written proficiency in English and Vietnamese
●1-2 years of proven working experience in customer-facing roles
●Excellent knowledge of management methods and techniques
●Working knowledge of customer service software, databases, and tools
●Awareness of the industry’s latest technology trends and applications
Data Analytics
GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.
What Makes You The Right Fit :
- Engineering Degree
- 0-2 years experience in customer support or success roles.
- Must be able to work in the US time zone (US and Latin America markets)
- Ability to communicate with customers by email, chat, and phone.
- Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
- Customer-focused attitude.
- Willingness to work in a Startup.
Your Primary Responsibilities :
- You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
- Onboard new customers and help them digitalise their workflows in our software.
- Conducting training sessions for Users to ensure the right understanding of the Product
- Keeping a track of the Product adoption.
- Maintain a profitable relationship with the clients.
- Play a key role in sharing the voice of users with the rest of the team.
- Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
- Work closely with the Quality Assurance team.
- Identify and report bugs & customer requests using JIRA.
- Owner of the Self-Help knowledgebase of GaragePlug.
Performance Parameters :
- Renewals
- Upsell, Revenue generation
- Prevention of Churn
- Maintain NPS Score
- Support Response Time
Perks for you :
- Work in fast globally growing Start-Up
- Work with industry experts
- Opportunity for international travel
Location : Bangalore.
Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america
Client Retention & Servicing
Coordinating client request with back-end teams.
Supervision (Only) of Centre Operations
- Good in Communication ( both written and verbal)
- Should have good knowledge of HR functions and documentation
- Should have good experience and skills in recruitment using various resources
- Should be capable of handling all HR functions from day 1
Responsibilities
- Set objectives for the HR team and track progress
- Monitor internal HR systems and databases
- Review and approve or modify budgets
- Design and implement company policies
- Monitor key HR metrics
- Act as a consultant to managers and staff regarding policies and procedures
- Create detailed reports on HR costs
- Recommend new software to address personnel needs, like performance review tools
- Address employees’ queries (e.g. on compensation and labor regulations)
Requirements
- Proven work experience as an HR Operations Manager, HR Manager or similar role
- Good knowledge of labor law
- Hands-on experience with Human Resources Information Systems
- Experience designing compensation and benefits packages
- Ability to develop clear and fair company policies
- Excellent analytical and decision-making abilities
- Team management skills
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Full Stack Developer - Averlon