Cluster Lead at Agri tech startup funded by Sequoia, Nexus, SIG, Omnivore · sikar, Udaipur, Alwar, Pune, Jaipur, Hyderabad · 2 - 6 years · ₹10L - ₹15L / yr · Posted 7 Jul 2022
With millions of transactions each month, Animall is one of the world’s fastest growing Agri-tech companies. We continue to re-imagine and re-create the dairy ecosystem in India, and each team member will have significant ownership of the key components that go into this mission! Till now, Animall has primarily focused on building a peer-to-peer cattle trading platform and the journey of Animall has been very encouraging and promising - we have reached more than 7 million dairy farmers within a short span of 2 years. More than 300,000 cattle have been sold through Animall which amounts to 3000 Crore Rs of GTV and is now at a monthly run rate of 320 Crore Rs GTV. Our dairy farmers
have rated us 4.6 out of 5 and 60% of our dairy farmers refer Animall to at least one friend every month.
What you will do
The cluster manager will be a mini-CEO/owner of his allocated cluster. He will be handling operations & sales of all the farms in his cluster with his team of farm managers & BDEs.
Your role will be a part of Hyperlocal farm team where we tend to solve for the best quality cattle. You will be responsible for top-line growth of your respective cluster (5-6 districts) leading a team of 7-8 farms i.e., a team of 150-200. You will be looking after your cluster’s sales and operations ensuring the right PnL for the farms with the aggression of a sales leader while thinking strategically to achieve diverse goals and tremendous growth. As a Cluster Head you will be accountable for demand
generation activities by carrying out farmer level direct and targeted connects in 4-300 villages under each cattle farm. These cattle farms are located in tier II and tier III cities while catering to a catchment area of 4-300 villages per cattle farm.
Roles & Responsibilities:
You will be responsible to run on ground operations of 3 -4 farms within
his/her territory and for handling a monthly revenue to the tune of 2-3 Cr.
Build and nurture a team of 100+ people consisting of on ground sales
executives and their team leaders in the territory
Handling end to end business operations at state level which would require extensive travel to the farms across state
Creating a strategic road map and execution plan of the farm operations across the cluster
Ensuring that the monthly, quarterly and yearly business targets are achieved as per annual operating plan
Handling escalations/concerns raised at various levels within organisation or from other stakeholders
Recruiting and mentoring on the ground staff both on-roll as well as off-roll basis the hiring requirement of the farm
Working closely with internal as well as external stakeholders and also
responsible for preparation and reporting of daily operation report for the
category leaders
Shubham Vishwakarma
Full Stack Developer - Averlon
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Company: Bozzocabs Pvt. Ltd.
Location: Hyderabad, Telangana, India
Employment Type: Full-time
Experience: 3–7 years (relevant experience preferred)
Role: City Operations Head – End-to-End Ownership
About Bozzo Cabs
Bozzo Cabs is a mobility startup building a transparent ride-hailing platform designed to serve both drivers and customers.
We are preparing for our Hyderabad market rollout, starting with Bike and Auto services, with a long-term vision to expand across India.
We are looking for a highly responsible, execution-oriented City Operations Head who can take complete ownership of Hyderabad's ground operations, build the operational team, execute field activities from real-world app testing and driver onboarding to pilot execution and city launch.
Role Overview
This is a hands-on leadership role, not a desk-only management position.
The selected candidate will be responsible for building and executing Bozzo's entire Hyderabad ground operations from the initial testing stage through pilot launch and city-level expansion.
You will be expected to independently plan, execute, monitor and improve all operational activities on the ground.
You must be comfortable visiting driver locations, interacting directly with drivers and customers, managing field teams, solving operational problems and coordinating with the product and technical teams.
Key Responsibilities
1. End-to-End Field Operations- Take complete ownership of Bozzo's Hyderabad field operations.- Plan and execute daily, weekly and monthly operational activities.- Identify suitable driver acquisition locations, transport hubs, auto stands and high-demand areas.- Build operational processes from scratch.- Personally supervise field activities and ensure execution.- Identify operational challenges and resolve them independently.
2. App Testing & Pilot Execution- Take responsibility for real-world testing of both Bozzo Customer and Driver applications.- Coordinate testing with real bike and auto drivers and customer testers.- Test the complete booking journey, including registration, document submission, driver approval, online/offline status, ride requests, acceptance, pickup, trip completion and payments.- Identify app bugs, technical issues and operational gaps.- Maintain a structured bug-tracking and issue-escalation process.- Coordinate with developers and ensure reported issues are followed through to resolution.- Conduct repeat testing after fixes.- Ensure operational readiness before expanding the pilot.
3. Driver Acquisition & Onboarding- Develop and execute a driver acquisition strategy for Hyderabad.- Recruit genuine bike and auto drivers through field activities, referrals and local networks.- Personally interact with drivers and explain Bozzo's business model.- Build and manage a driver onboarding team.- Ensure proper registration, document collection, verification and activation.- Develop strategies to convert registered drivers into active drivers.- Build strong relationships with drivers and address their concerns.- Monitor driver activation, retention, online availability and completed rides.
4. Driver Engagement & Retention- Understand driver expectations, challenges and earning concerns.- Explain subscription and platform-fee models transparently.- Design practical driver engagement and retention initiatives.- Monitor driver activity and identify reasons for inactivity.- Build driver referral and local community networks.- Handle escalations, complaints and operational disputes.
5. Customer Acquisition & Ground Operations- Develop offline customer acquisition strategies.- Identify high-potential customer segments, including office commuters, students and daily travellers.- Plan customer onboarding campaigns and local promotions.- Coordinate customer testing and collect feedback.- Monitor booking experience, cancellations, pickup issues and customer complaints.- Improve customer experience and repeat usage.
6. Team Building & Management- Recruit and manage field executives and onboarding personnel.- Assign daily targets, territories and responsibilities.- Train team members on the Bozzo applications and operational procedures.- Conduct daily reviews and weekly performance assessments.- Monitor individual productivity and field execution.- Build a disciplined and accountable ground operations team.
7. City Launch & Expansion- Prepare a practical Hyderabad pilot-launch plan.- Identify suitable launch zones and operational coverage areas.- Develop driver supply and customer demand strategies.- Ensure sufficient active driver availability in targeted locations.- Plan operational incentives within approved budgets.- Establish launch processes, escalation systems and support coordination.- Monitor city performance and recommend expansion based on actual results.
8. Reporting, Budget & Performance Management- Prepare daily, weekly and monthly operational reports.- Manage field operations within approved budgets.- Track driver acquisition costs and activation rates.- Monitor completed rides, cancellations, driver retention and customer acquisition.- Identify operational inefficiencies and propose improvements.- Report progress, challenges and key decisions to the Founder & CEO.
Required Experience & Skills
- 3–7 years of relevant experience in mobility, ride-hailing, fleet operations, logistics or hyperlocal operations.
- Previous experience with companies such as Uber, Ola, Rapido, Namma Yatri or similar mobility platforms is strongly preferred.
- Experience in city operations, driver acquisition, fleet onboarding or ground operations.- Proven ability to build and manage field teams.
- Strong understanding of driver onboarding and ride-hailing operations.
- Experience handling operational escalations and customer/driver issues.
- Ability to manage field execution independently.
- Strong problem-solving and decision-making skills.
- Good communication and team leadership abilities.
- Comfortable with field travel across Hyderabad.
- Telugu and Hindi communication skills preferred; English required.
What We Expect From You
We are looking for someone who:
- Takes ownership instead of waiting for instructions.
- Can build ground operations from zero.
- Is willing to work directly in the field.
- Can recruit, train and manage a team.
- Can independently execute operational plans.
- Understands the realities of driver acquisition and customer demand.
- Can work in a startup environment with limited resources.
- Is accountable for measurable outcomes, not just activities.
Works closely with:-
- Product & Technology Team
- Driver Onboarding Team
- Customer Operations Team
- Marketing & Growth Team
Equity & Revenue-Sharing Opportunity
This is an opportunity to join Bozzo Cabs at an early stage in a key leadership position.
Equity participation opportunity as part of the Senior Management team, subject to mutual agreement and formal documentation.
Revenue-sharing arrangement linked to the role, responsibilities and agreed contribution.
Equity structure, vesting terms, revenue-sharing percentage and other financial terms will be discussed during the interview or a personal meeting.
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Full Stack Developer - Averlon