product listing Executive

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LogiNext is looking for an experienced and dedicated logistics and supply chain support professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying value to our clients while closing huge and complex deals. With a deep understanding of Enterprise SaaS application, you will offer solutions where LogiNext products can be put to best use helping client’s achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the solution design throughout the sales cycle and deliver ideas and solutions to clients to change their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities :

• Develop and convey out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues
• Understand and articulate the benefits of LogiNext products to educate enterprise clients on the value proposition of our products
• Conduct on-field and on-site Proof of Concepts wherever required to assist clients validate technical requirements
• Associate with Account managers and Business Development managers to pilot complex deal cycles with C-level executives
• Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives
• Recognize product and technology disparity with customers and present a point of view to product and leadership teams
• Run change management programs to drive change on the ground by working with client’s on-field workforce at the warehouse or remote branches
• Perform business analytics on the client’s business KPIs and present to the client’s management
• Generate leads by reaching out to prospective clients across countries and time-zones

• Assist business development manager in achieving the sales targets by conducting pilots, showcasing results and building conviction at the client

Requirements :

• Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field
• 4+ years of experience in technical pre-sales or sales preferably in SaaS companies
• Solid know-how of Enterprise SaaS products
• Ability to multi task at a high degree with passion, strong initiatives and positive attitude
• Advanced skill-set for driving system integrations, gathering requirements, documenting RFI/RFPs and cross-functional project management
• Proficient in Excel and SQL
• Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus
• Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure
• Willingness to travel around 100% of the time within the city and between cities

Position - Category Head

Location - Mumbai ( Remote for now)

We are looking for a Category Head to manage a group or category of products for our company. You will be the one responsible for the pricing and overall promotion of a product category to maximize consumer appeal. Relationships with vendors and product range management will also be part of your duties.

- An excellent category Head must have extensive experience in understanding consumer needs and the retail environment. They must have a commercial mindset and full comprehension of marketing and sales principles. Exceptional communication skills are also key for category Head.

- The goal is to increase sales and profitability of business to drive sustainable growth.

Role:

- Creating and developing a long-term plan and strategy for development of the category.

- Develop strong working relationships with buying, marketing and merchandising teams.

- End to end management of product i.e. from supplier to customer.

- P&L owner for the group of categories managed.

- Team Management: manage a team of Category Owners, Catalogue, and Vendor Acquisition resources. Develop and coach team.

- Manage Portfolio of Categories: New brand acquisition and pricing strategy, Managing product portfolio and inventory management. Shape long term portfolio expansion built on macro trends.

- Vendor management: vendor sourcing & management, vendor relationship management.

- Customer management: Managing key customer relationships, developing multiple channels, optimizing omni channel sales- through mix of online and offline sales.

- Marketing: Manages and optimizes marketing spends on the category group. Working closely with digital marketing team to optimize spends across different digital channels.

- Category Analytics: proficient in analytics to identify growth areas and execute

Communication and management of schedule with the Experts / Facilitators

Establish relationships with full-time and part-timeExperts / Facilitators across the country;

Scheduling and management of trainings with Experts / Facilitators
Establish regular feedback cycles and obtain from various stakeholders;

Operational assistance for on ground associates before and after programs
Apart from the functions listed above, the new hire may also be expected to assist with peripheral activities.

Below find the Job Description:-

Skill Set :

•  Hands-on experience with Advance Excel. 
• Team Handling experience
• The ability to generate excel reports & Validate them.
• Problem solving attitude
• Team Player

Job Responsibilities :

• Hand On experience in payments, stock management, Ecommerce Operations, Online Market Place, Cataloging (Procurement  Expert/ Inventory Management).
• Minimum 5 years of team handling experience
• Strong interaction with Internal & External teams.
• Managing Internal & External Merchants.
• Ticket & Escalation Management.
• Sale Support & getting higher discounts to improve sales

Skills & Responsibilities

-          Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery

-          Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence

-          Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place

-          Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum

-          Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time

-          Present insights and propose new ideas on business progress based on ops metrics, and industry trends

-          Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations

-          Relevant work-experience in sample collection monitoring, lab/order handling will be helpful

Category Manager should have worked in a Marketing role in the E-Commerce domain or Digital Services (Docter consultation platform).

Owning End to End for a category.

Assisting in Getting a brand on Board.

Taking care of Brand Representation on the platform mainly through Content.

Analyzing data to understand the performance of the Category and mapping it with respect to competitors.

Work with the sourcing team to make sure the important SKUs are always in stock.

Work with Brands to get the latest products/offers on our platform

•  Good understanding of marketplace seller panels 
•  Good understanding of Shopify and backend
•  Overall co-ordination of all orders, vendors and supply chain backend
•  Work with Operation Manager on regular basis
•  Prepare bi-weekly reports
•  Customer Analytics
•  Constantly cross verify payment gateway settlements
• Handle operational queries, dispatches and on time customer success