Background Verification Executives

• Roles & Responsibilities
• Job Purpose:
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• To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
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• Job Context & Major Challenges:
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• A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
• The major challenges of the jobholder are:
• Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
• Consistency of the sales inspite of daily challenges
• Consistency in delivery TC Experience daily
• Inventory management
• Rostering / people management / grievance
• Accountabilities
• Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
• Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
• Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
• Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
• Ensure every customer gets TC delight 100% adherence of experience delivered
• Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
• Performance chats on a monthly basis with individuals
• 24 hours resolution for crew grievance /if escalation to close within 7 days
• Take the initiative at the store level to improve the employee engagement
• Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
• Appraisals – Quarterly chats on performance as per KRA
• Ensure there is development plan prepared for all store

People Management

Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff

HR Overview

• Screening for New hires as per Evaluation matrix
• Closure of timely recruitments
• Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
• Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution

Visual Merchandising

• Implementation of the plan along with the VM champ
• VM changes at the suitable times in the store
• Replenishment of stocks on the floor
• Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
• Window Maintenance – Ensures standards are met – does a walk thru twice a day
• Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
• New GTM Window installations – timely done
• Track sales from merchandise going to stylists

Standard Operating Procedures

• Ensures that store opening/closing standards are followed properly,if gaps helps improve system
• Drives Store PnL
• Responsible for personnel planning, work hours, store / team holiday plan
• Inventory management and planning for each product category • Drives Store CRM Managements
• Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
• Control mechanical maintenance of lights, air-system, electrical equipment

Accountabilities

• Reports property damage, request needed repairs within company time frames
• Conducts monthly meetings with different stakeholders
• Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
• Manages External Relations –Landlords / Mall team/ vendors

Cost Management

• Schedule the expenditures for the month(petty cash management)
• Follow the preventive maintenance schedule to reduce the costs
• Maintain the safety, energy consumption, and expenses reports
• Control costs incurred on the services provided by the vendors
• Control cash deposits and submission of credit slips on a daily basis
• Maintain records pertaining to customer discounts, schemes
• DMS – Supervision of DMS entry weekly and sufficient funds for store to run

Achievement of sales targets

• Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
• Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
• Analyze sales very 3 hours to better daily performance
• SMS to be sent to the RM as required
• Motivate store team to achieve daily targets
• Understand Business on a MTD/WTD/FTDbasis and briefs coaches .

Shrinkage control

• Ensure the global count is done accurately on a daily basis and reports sent to HO
• Ensure that nobody from the staff indulges in pilferage and other activities
• Co-ordinate with security guard & staff to keep a watchful eye on customers
• Anticipate problems & preempt them by coming up with creative solutions
• Constantly identifies areas of improvement, takes initiative to drive them

People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels

Competencies- Works with individuals to identify areas of development, works to improve them

Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts

Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning

Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.

Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals

Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued

Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues

Team Work- Builds strong teams that capitalize on differences in expertise, competencies

Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues

JOB DESCRIPTION:

• The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions.
• May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm.
• The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages.
• Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions.

RESPONSIBILITIES:

• Lead technical processes and designs considering reliability, data integrity, maintainability, reuse, extensibility, usability, and scalability.
• Review code of development team to ensure quality and adherence to best practices and standards.
• Mentor junior developers to develop their skills and build strong talent.
• Collaborate with Infrastructure partners to identify and deploy optimal hosting environments.
• Define scalability and performance criteria for assigned applications.
• Ensure application meets the performance, privacy, and security requirements.
• Verify test plans to ensure compliance with performance and security requirements.
• Support business and technical presentations in relation to technology platforms and business solutions.
• Mitigate risk by following established procedures and monitoring controls.
• Help develop solutions that balance cost and delivery while meeting business requirements.
• implement technology-specific best practices that are consistent with corporate standards.
• Partner with cross-functional teams to ensure the success of product strategy and project deliverables.
• Manage the software development process.
• Drive new technical and business process improvements.
• Estimate total costs of modules/projects covering both hours and expense.
• Research and evaluate specific technologies, and applications, and contributes to the solution design.
• Construct application Architecture encompassing end-to-end designs.
• Mitigates risk by following established procedures and monitoring controls, spotting key errors, and demonstrating strong ethical behavior.

QUALIFICATIONS:

• Bachelor's degree required with Masters, or equivalent experience preferred
• Minimum of 7 years of related experience.
• 7+ Years of Active Development Experience/ Expertise in Java/J2EE Based Applications proven ability with Hibernate, JPA, Spring, Spring MVC
• Exposure to XML/XSD, JSON and similar data presentation components
• Familiarity with Microservices based architecture and distributed systems.
• Ability to develop and work with REST APIs using Spring Boot framework.
• Knowledge of IBM MQ and messaging protocols such as JMS
• Understanding of Unix/Linux OS including shell scripting
• Strong database and PL/SQL skills
• Experience with CI/CD technologies like GIT, Jenkins, JoCoCo and Maven
• Experience with UI frameworks - Angular, NodeJS and NPM is a plus
• Experience with CSS, HTML, JavaScript, and similar UI frameworks (jQuery, React Angular) is a plus
• Familiarity with Agile development methodology

Company Overview

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO with hundreds of locations.

The company was founded in 2015 and the commercial launch was done in early 2018. Since then, more than 1000 offices have chosen CareStack as their single source of truth. This is the fastest growth till date in the dental practice management software market, dominated by 100 year old distribution companies.

More about CareStack

●    Rated by independent B2B software reviews and research analysts as the most modern, innovative and customer experience focussed company in the space with the fastest growth in the segment.

●    Important strategic go to market partnerships with dental industry leaders like Delta Dental, Darby Dental and several others.

●    Venture backed with over $60M raised from leading financial and strategic investors.

●    HQ'd in Orlando, FL with offices in Minnesota, Bangalore, Trivandrum and Cochin.

Role Overview

CareStack seeks to hire Software Development Engineer - 1 to build its next generation healthcare platform. You will be reporting to a Staff SDE in your business unit , to develop and release services and solutions for our platform, aligning with your business unit’s goals and objectives.

Key responsibilities

●    Technical Design

You can be a specialist in technology areas, but capable of creating complete designs to solve a specific problem that accomplishes a definitive product feature or enables a technical advancement.You should work with your lead to review your design and embrace the feedback

●    Process Definition/Adherence

You should deliver estimations, review test scenarios/cases created by QAs in your team, participate in sprint grooming and planning meetings. You must learn, practice and evangelize standard techniques for grooming, defining complexity of stories and estimation.

●    Code Quality

At Carestack we believe that your code reflects your character. Code for scale, produce maintainable reusable code. You must commit to clean coding, continuous refactoring to ensure a high level of code quality. Continuously learn, practice and evangelize coding patterns/best practices within and outside your team. You should ensure testability of team functional areas, facilitate integration testing, resolve deep rooted technical issues and proactively collaborate with team members in solving complex problems.

●    Team Player

You should proactively communicate to resolve dependencies within and outside the team. Understand organizations culture code and streamline conversations and activities that will further instill this code. Mentor and coach new additions to your team.

●    Value/Mission Alignment

Be a champion for CareStack within the Engineering team. Help drive workplace and cultural norms within your business unit that align with CareStack company values.

This role may be for you if you…

●    Have an insatiable itch to join and the courage to scale an early-stage technology company.

●    Have 2-4 years of experience in building modern day web platforms, using Microsoft technologies on the backend.

●    Can be a generalist or specialist with deep understanding of building software components that meet defined requirements, with good understanding of .NET Core/ASP.NET.

●    Are proficient in data structures and algorithms, and object oriented analysis and design of software systems.

●    Are a backend specialist with good understanding of event driven programming, distributed systems, caching/in-memory computing systems, data modeling for transactional systems.

●    Solid understanding of relational and non relational databases including warehouses.Preferably MySQL, MSSQL, Vertica and CosmosDB

●    Solid understanding of CI/CD patterns and IaC.

●    Expertise in building ETLs in both batch and streaming model.

●    Expertise in building and testing APIs and micro services

This role may not be for you if you…

●    Don’t have the itch to design solutions and write code and you don’t grab every other opportunity to review and write code.

●    Don’t have the fire in you to fight for your design suggestions and debate with logical data points

●    Don’t have the trait to be transactional in code reviews/design discussions, accept your mistakes and appreciate better ideas from your peers.

●    Haven’t developed the habit of doing objective conversations that are data driven.

About the role: We’re looking for a Node.Js Developer who can adapt to new tech stacks and innovate with cutting-edge technology solutions, to build eCommerce platforms that are unique, disruptive, and powerful.

What you'll do:
● Integrate user-facing elements developed by front-end developers with server-side logic
● Write reusable, testable, and efficient code
● Design and implement low-latency, high-availability, and performant applications
● Implement security and data protection integrations
● Integrate data storage solutions such as databases, key-value stores, blob stores, etc.
● Optimize components for maximum performance across a vast array of web-capable devices and browsers
● Ensure high performance and responsiveness to requests from the front-end.

What you'll need:
● Bachelor's degree with minimum 3 years of work experience as a Node Js.
● Strong proficiency in JavaScript or Typescript
● Understanding of Node.js and its frameworks such as Express or StrongLoop
● Understanding of the nature of asynchronous programming and its quirks and workarounds
● Basic understanding of front-end technologies, such as HTML5, and CSS3
● Understanding of accessibility, security compliance, user authentication and authorization between multiple systems, servers, and environments
● Understanding fundamental design principles behind a scalable application
● Understanding of code versioning tools, such as GIT
● Integration of multiple data sources and databases into one system
● Understanding of the differences between multiple delivery platforms, such as mobile and desktop and its optimization output
● Knowledge on creating database schemas that represent and support business processes
● Knowledge on implementing automated testing platforms and unit tests

Who Should Consider Joining:
● If you like challenges and think from a first principle basis,
● If you are driven to take ownership and are adept at rolling with the punches,
● If you have the aspiration to grow fast in the dynamic environment of a start-up,
● If you are a collaborative team member, who believes in collective success,
● If you are someone who makes objective, fact-based decisions

Who should not consider joining:
● If the role description does not excite you, then you should not join us
● We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● If you are not a self-starter who is willing to learn & experiment more, then you should not join us.

What We Offer:
● Limitless growth and learning opportunities
● Exposure to cutting edge technology solutions and upcoming stacks in the market
● In house technical training on GIT, Automated Testing, Code Coverage, Language Training and much more
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth

• Strong development experience in Java, JavaScript on Node.js
• Proficiency in full-stack web application development (MEAN stack)
• Strong programming skills with experience in design, coding, and testing
• Proficiency with relational databases such as MySQL
• Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements)
• Good experience with AJAX, REST, and JSON
• Experience with AWS cloud services will be an added advantage
• Understanding of Source Control tools for version control: GIT/SVN

Requirements

• Bachelor's degree in Computer Science, Engineering or a related subject
• 2 - 6 years of hands-on experience developing, implementing, and delivering web applications
• Excellent written and verbal communication skills